The Palace Hotel Kota Kinabalu

Price 4 kids breakfast very nice cheap

Only pool can use... Other fasilitis failed operation i meand in renovation

Location strategy area, centre of city. More parking available, Nice staff... Good facilities & comfortable to stay

Todo estaba muy limpio. El desayuno es variado y abundante. Camas cómodas.

Es difícil llegar a la ciudad desde el hotel caminando. Hay que ir siempre en taxi.

No llegamos a alojarnos, porque con menos de 24h de antelación nos avisaron de que habían cerrado la piscina por un evento durante TODA nuestra estancia. Nos dijeron que les había pillado de improviso y que no podían ofrecer ninguna alternativa. Les pedimos algún descuento en la estancia al no poder disfrutar de todas las indicaciones y acomodación contratadas previamente y se negaron. Servicio de atención al cliente, nefasto, al esperar que la noche valga lo mismo cuando se restringe el acceso a alguna zona del establecimiento.

Piscina mozzafiato sul verde. Colazione bella vasta tra salato e dolce, molto vario di giorno in giorno, davvero eccezionale

Clean and comfy! Good breakfast

The gym has been closed for quite a while for remodelation. And this was not notified in the add. I had chosen this hotel specifically for the gym which I need to use regularly for my health. So it was a disappointment

Het eten is in buffetvorm maar focust zich vooral op lokaal eten. De laundry service was heelngoed en snel. Mooie ligging van het zwembad.

De badkamer was echt niet zo proper. Toch wel veel schimmels in de voegen. Enkel het personeel achter de receptie kon Engels, maar de anderen totaal niet. Dus je kon in de eetzaal bijna niks vragen. De kleding voorschriften bij het zwembad waren niet echt westers getint.

The breakfast

I thought got bathtub in the room as mentioned in website

Les chambres et le petit déjeuner

La piscine et la salle de sports étaient en maintenance… dommage

酒店很新 整栋是白色的，让人觉得很舒服很高贵。酒店停车场大，就箄很晚才回到洒店也不怕没有车位。所有员工都很有礼貌笑容可掬。值得推荐

没有

Breakfast

Now pool is under renovation

Bilik yg bersih dan cantik

the room was nice but we found cockroach the day we want to check out

cockroach - staff at night not so friendly - am checking in at 11pm

Clean and comfortable. Meals at Tangerine was good.

Room was ready only at 4pm and didnt compensate us with late check out.

Swimming pool currently undergoing renovation. However the receptionist offered us to use nearby hotel swimming pool.

Very nice and welcoming

Enjoyed the stay

Everything was reasonable including room. We had to select this room as at time of booking no other rooms was available, we had to select the palace suite which was more expensive. When we had to pay the actual cost was more higher than expected . I had sent messages to booking.com to no avail so not happy with booking.com!!! Also we would like to shout out to Mohamed Shafiq who was a serving at the restaurant for breakfast and dinner, he was excellent. Thank you for your professional outlook and kindness.

For breakfast the fruit selection was very poor. The displayed food was not hot, all the lids were kept open and the staff did not close them. the room was not kept clean enough. No sweeping or vaccuming. Our dining room was left dirty. Plates were not replaced with clean plates and cutlery.

Very clean and awesome place

Nothing

wonderful staff. no fuss checkin and checkout. the newly renovated Palace Hotel is simply gorgeous in her pristine white hallways and pastel colored guest rooms. super comfortable bed, efficient aircon, strong wifi and strong pressure shower. i love the new smart TV. the breakfast buffer has wide variety of choice with a lovely open view of the greenery next to the hotel. i like that the swimming pool is open until 10 pm and i enjoy the steam room (though the temperature of the steam room should be higher. tidak cukup panas to feel the full benefits of sweating out hehe). the housekeeping staff is helpful and super efficient. the spa on 1st floor annex building is beautiful with wonderful staff and excellent massage - friendly therapist with very good skills, firm pressure. there is a cute shop selling Sabah handicrafts at the lobby. location within walking distance to Karamunsing is definitely a BIG bonus! definitely recommended!

a little feedback for improvement - the breakfast buffet maybe needs to be fully ready a bit earlier. during my stay, i came down for breakfast around 8 am everyday (the breakfast is served starting 6.30 am, so it is a full 1.5 hours after the start time) but some food were not yet ready, specifically the sunny side up eggs at egg station and the lada padi kicap (a little letdown when you were ready to have the yummy mee goreng hehe). and i experienced this on more than one occasion. just a minor observation, not a deal breaker. hope this will improve :-)

Lo staff molto gentile e la Colazione

Non è propriamente vicino al Centro ma è meglio visto che kk è molto caotica

조용한 위치 걸어서 도심에 갈 수 있음

와이파이: 방마다 다른지 모르지만 방에서 와이파이 접속은 너무 아쉬웠음. 1층 로비에서도 마찬가지.

Lo staff molto cortese, ci hanno tenuto le valigie in deposito per 3 giorni.

Camera da ristrutturare

Clean

No airport shuttle

Good value for money, room was comfortable, quiet and clean. Like that the floor was not carpeted.

Room furnishings are outdated, a higher room class would have got renovated rooms. But this was not so important.

I think i will recommend this hotel to my colleagues..

Breakfast make more choices

So farr ok

Ok

Good

no

Easy access, nice lobby

Booked the room without breakfast was not aware it means a room downgrade, the room was rather old and dirty, it had lizard droppings on the bathroom door

Location

Kitchen staff never delivered what was requested for, had cockroach in the room

I like its properly managed in terms of quality of service. also its a nice boutique hotel with the given price. I like the lobby area as well as the restaurant. i like the breakfast selection but will be better if they can have nasi lemak.

Maybe reception can genuinely smile other than forcing to smile.

Kitűnő elhelyezkedés és kiváló szolgáltatás. A reggeli csodás.

Nem volt ilyen.

Newly renovated! the room was nice ! The breakfast is super delicious !

Nothing.. everything good !

place

nothing

Le buffet du petit-déjeuner était vraiment parfait dans une très belle pièce très lumineuse donnant sur la piscine.

A l'arrivée, après 20h de vol, des retards d'avion nous étions épuisés et le personnel a l'accueil nous a fait attendre quasi une demi-heure nous disant quils ne retrouvaient pas notre réservation... pas franchement agréable quand vous arrivez enfin et rêvez juste daller dormir !

موقع الفندق جدا ممتاز والافطار كان جيد

Good

I really enjoyed my stay at your hotel. The staff were friendly, the room was clean and comfortable, the food was delicious, and the location was beautiful. Overall, it was a very pleasant experience.

Unfortunately, the pool was closed during my entire stay, even after waiting two days, which was quite disappointing as it was one of the main reasons I chose your hotel.

The beds were comfortable. 👍🏻👍🏻👍🏻

The shower head cable was leaking, so the water pressure for showering was not good. Also, the shower drainage was clogged, causing water to collect on the floor instead of draining properly. 🙃 The TV was difficult to turn on, and the channels were very limited. 😅

The room comfortable

When u booking and made payment via booking.com by credit card then have to pay another same bil during check out.

Nothing

Everything! Dirty room, disgusting bathroom and the pool was closed and none said anything about it

Everything was great. Will come back!

None

Excellent

None

Not much

We have young children and cater getting there we realised that the bed was too small for all of us so we requested extra bed. They charged us extra 20-30 quid for the bed. The breakfast was ok however was aimed at locals so be prepared to be disappointed if you have standard international requirements. We paid for four days however left after a day for a more standard marriott

첫날 0.5박 좋음. 조식 양호

수영장쪼그만데 낙엽 떠다님 관리 좀아쉬움

The environment and the interior design

Cleanliness

環境寧靜

位置偏遠了一點

Pulizia, colazione e gentilezza

Niente

Sehr sauber, freundliches Personal, sehr gutes Frühstücksbuffet, gutes Restaurant, schöner Pool, ruhig und schön gelegen obwohl direkt in der Stadt

Geruch im Zimmer wenn Klimaanlage ausgeschaltet (abgestandener Rauch im einen bzw. Abflussgeruch im anderen Zimmer - womöglich hatten wir einfach Pech mit den beiden Zimmern)

La habitación era muy amplia, estaba muy limpia y era acogedora. El desayuno también bastante completo, y se preocuparon para decirme lo que tenía gluten y lo que no. El gimnasio está bien también.

El pero del hotel es la zona de la piscina sin lugar a dudas. El agua no se veía limpia y la zona exterior estaba descuidada en general. Una pena porque todo lo demás nos gustó mucho, pero esa parte no estaba a la altura.

スタッフが親切。料理が美味しい。

部屋に大量のゴキブリが出た。フロントに対応を依頼した後も出続けたので、結局、部屋を変えてもらった。

The staff were exceptionally helpful and very welcoming, nothing was too much trouble. Great facilities and meals. We would definitely stay again. Parking was easy in the hotel grounds.

Nothing really

Séjour globalement excellent ! L’hôtel est superbe, le personnel vraiment aux petits soins, toujours souriant et disponible. Mention spéciale aux cuisiniers : les repas et le petit déjeuner étaient délicieux. Le spa est également très agréable, avec des masseuses compétentes et bienveillantes.

Le seul petit bémol concerne la salle de bain, qui manque un peu d’aération — on sent que de l’humidité commence à s’installer. Rien de dramatique, mais c’est un point à améliorer.

Nicely renovated property with delightful rooms with all expected facilities and lovely staff. Nice quiet location but close to the city centre. Plenty of parking.

Nothing springs to mind!

Personale disponibile

Aria condizionata rotta in stanza. Ce l’hanno cambiata su richiesta.

老牌酒店，服务还可以，

床单，被罩，毛巾太旧了

Walking distance to streetfood

Hotel choć niby na uboczu, to jest usytuowany bardzo blisko wszystkich atrakcyjnych miejsc w Kota Kinabalu. Przestronny i bezpłatny parking jest atutem jeśli wypożyczasz samochód. Bardzo dobre śniadania (na wzór tzw. stołu szwedzkiego) w miłym i przestronnym otoczeniu. Pokój bardzo ładny i wyposażony we wszystko, co jest potrzebne.

Niestety, wygłuszenie pokoju pozostawia wiele do życzenia. Słychać wszystko, co wydaje jakiś odgłos na korytarzu. Długi przedpokój aż się prosi, żeby wstawić drugie (wygłuszające) drzwi - może trzeba o tym pomyśleć na przyszłość? Nie jest łatwo tam trafić (mimo oznaczenia), bo zjazd do hotelu jest mało widoczny i można trochę jeździć po okolicy pomimo ustawionej nawigacji.

Sedap dan banyak pilihan

Svc and food

Privacy