The Hydro Hotel

Lovely staff and Amazing breakfast 🥞

Excellent barman...comfortable and very clean rooms.

Very expensive at TT time.

THE BREAKFAST AND THE LOCATION WERE EXCELLENT

NOISE FROM OTHER ROOMS WAS A SMALL PROBLEM ON TWO OCCASIONS AND WAS DEALT WITH. THE WINDOW FRAMES AND TILE GROUTING DO NEED ATTENTION BUT TIS DID NOT AFFECT OUR STAY.

Great location and friendly hosts. Room was adequate and had everything i needed and even the choice of both a bath or shower which most rooms nowadays only offer a shower option. Everything was nice and clean and comfortable. Great value for money

Single beds are a little bit on the small side but I managed. Not use to sleeping in one but it done the job so not a complaint just an observation

Fantastic hotel, much better than we expected for what we paid. Really comfy, staff couldn’t do enough for us, everything we needed was there

7 lads there for the darts , great location , all the staff were excellent, very helpful and lovely , great breakfast and rooms cleaned daily ,definitely would return .

Nothing

Staff, Breakfast .

No disabled access at front of hotel, lifts only go to certain floors and if you are disabled you will struggle with certain floors.

Friendly staff, comfy beds, lovely breakfast

There is a lot of steps/stairs

Could do with a brighter centre light as makes room a bit dark, Especially near toilet

Staff were very friendly and caring .

none

Breakfast was great could use better sausages. Excellent choice of full breakfast ,kippers fresh fruit cereal and yogourts fruit juice ,tea and coffea. Great service from very attentive friendly staff. Went out of there way for our dog. Great internal lift doesnt go to all floors but was great for us.They do have a Mexican eatary in the basement of the Hotel sadly didnt get chance to use it but locals do say how nice it is.

Cant say i didnt like anything just that the decor is tired could do with freshing up. Could do with more information about the parking prior to arrival and access to a parking disc that you must have and display wherever you park.

Location, Staff upon check-in, comfy bed

The Hydro Hotel is set in an ideal location right opposite the sea front. The staff were very friendly and helpful.

Could do with updating.

Friendly staff. Location.

Thin-walled. Too loud.

The location

It says evening entertainment there wasn't it was part of reason booked it ,parking awful i understand the motorbike grande pre was on also the shower was too small to get in were in our 70s my better half is a big msn we made do with all over wash ,I strip beds before leaving always have done the duvets were mucky round edges and a big stain on under sheet not nice ,will give them 10 uot10 for clean towels ,the price paid was not worth it £560 is a lot of money to pay even breakfast was warm not hot

Location was great

Cleanliness was really poor

The location and breakfast

The room was very warm at night with little ventilation, just one window which would tilt open a couple of inches.

Fantastic location,Awsome Mexican down stairs,friendly staff and clean rooms lovely place to stay

One of the brew cups was dirty that’s it nothing major at all

Good location and friendly staff, comfortable room and not noisy

Furniture was a bit dated and room could do with freshening up. Breakfast was a bit on cold side and over cooked.

Breakfast was good with the normal staple choice of food,and catered for allergies etc.

Hotel was nice

The room was very small for what I paid for and no breakfast was included seeming I had same small room next door for far less money

Very polite staff, lovely location

The rooms were comfortable, the showers hot, the breakfast was great, and it was over the road from a beautiful beach. What more could you ask for?

The carpet on the first floor could possibly induce an epileptic fit, and would definitely overwhelm people on the spectrum

Friendly and helpful staff. One of our party missed breakfast and needed to eat in order to take his medication. Staff brought him cereal even though it was after breakfast closed.

Sea view from room. Friendly staff and comfy room

Bathroom could do with updating. Shower not very good

The staff where friendly

The room was not quite big enough for a family of four. Was like they had just thrown a spare bed in the room. Also, a mini fridge would have been good.

The staff were both helpful and welcoming. The room was very clean and comfy

With being older I just felt it was a bit far along from the main entertainment, but we solved that by getting the bus from right opposite the hotel

The hotel was all that we needed for our time there. The location was good. The staff were very good and did everything they could to help us. They were very helpful.

Staff friendly. Breakfast was plentiful and the best decaf coffee ive ever had. Needed taxi’s booking and was all taken care of by the staff.

Very comfortable, well located hotel. Close to everything. Staff were really helpful. The view in the morning over the beach is exceptional.

The carpet on the first floor. To be avoided if you are on the sceptrum, or are susceptible to sensory overload.

Very good value and pet friendly. This is the second time I have stayed here and absolutely perfect for me, as allow one night stays and let’s me have a dog and have also stayed with three dogs before with my partner.

The hotel is perfect for me.

Like the facilities provided and rooms were cleaned

Outside accessibility for pram and wheelchair users

Everything

Everything great

It was lovely. We have stayed many times

Nothing

Breakfast..... excellent. Location...... on the northern half of the promenade. Ample street parking (in February). Bed very comfortable, and lots of hot water. Staff..... very helpful and friendly. Couldn't ask for more.

Taking into account the price I paid I have no complaints at all.

Hotel is in a great location, nice walk to local shops and restaurants. Staff where very helpful and friendly, rooms where clean and tidy and breakfast was lovely. We would stay here again.

Very cosy and warm room with a radiator that worked and kept us warm. Good Breakfast and staff were lovely.

location

maintainance

The staff were all lovely. The room was spotless. We were lucky and had a great Seaview. Breakfast was excellent and plentiful

We were travelling with 3 dogs and normally stay with family, but couldn’t this time. We therefore were absolutely made up when found a hotel to cater for 2 people & 3 dogs. The room was perfect for us with all we needed and would definitely stay again. Right opposite the beach which was wonderful for a beach walk in the morning.

Convenintly located, clean and cosy room, very attentive and quick in responding guests requests, clean and cozy,, the Manager Mark is very responsible and reliable

Spot on would defo stay again

Lovely property in the heart of Douglas right on the seafront! They were so accommodating to myself and my friends and truly welcomed us all to the Island! The staff also helped us navigate the Island a bit and helped with questions we had! The room was clean and the beds were super comfy! Would highly recommend!

We were able to park outside the hotel as we had a Manx parking disk, however if you didn’t I think it may be difficult to find parking nearby.

Location was great. The room was clean, warm and comfortable. Tea and coffee were replenished on a daily basis. It accepted dogs, not many do in Douglas. The staff were very helpful and the breakfasts were amazing. Would definitely stay here again.

Nothing

Location

Lots of groups of lads staying there and getting drunk being noisy and banging on random peoples doors making me feel unsafe at 3am

Freezing cold, despite asking for the heating to be switched on. Woken up at 3am by loud, swearing yobs. Night manager didn't answer for ages then did nothing. Sash windows banging, wind howling. Worst hotel stay I've ever had

The hotel room is very clean, the bathroom is spotless, and the manager is friendly .

Wonderful location overlooking Newquay Harbour. Relaxed unpretentious personal service. The bedrooms they are very clean, well furnished with a sea view. Harbour views and all public rooms and restaurants directly overlook the sea. Free wifi and fluffy duvets.

All, except below.

Difficult to find the hotel - could not find postcode on up to date satnav. However, staff gave me very good directions - and parkibg outside was free.

Great friendly staff ,great location

The hotel was fine. Very busy with coach tours which made breakfast a very busy time in the hotel but all in all the hotel was as expected. Great location.

Staff were very busy at breakfast time so if you wanted anything specific made fresh you had a small wait but not a real issue.

Lovely stay at The Hydro Hotel! Myself, husband, 7 month old and dog stayed here for 3 nights. Very comfy, clean room. Breakfast was delicious. Staff were very helpful and friendly. Dogs were welcomed at no extra charge but were not aloud at breakfast which is for the best. Great value for money - would definitely stay again!

Hotel was a little dated but very clean and tidy. Rooms were refreshed every day with bed made and clean towels which was very nice.

The hotel is in the waterfront so we had a nice sea view from our room. It is in walking distance to the railway station.

The room was a bit tight

The breakfasts were fabulous,clean fresh towels every day,beds were clean and room well maintained..

The room we booked was supposed to be a family room with a bath,we got a small room with a cubicle shower,the bathroom was very small.and no facilities for your shower gell or hang your wet towels.I did ask the management for the room we booked be it was not available.

Nothing

Everything

Breakfast was excellent as you just helped yourself

Nothing as everything was perfect

sea view,, breakfast OK

World's slowest lift, evening meal tiny portions served too early.

breakfast was good and all staff i met were very helpful

on arrival allocated room was not ready or what had been booked but was changed with no problem

On sight bar and food

Hard beds

The breakfast was good. Good sausages and bacon. The room was clean, the (single) bed was comfortable. The water was hot and plentiful, the staff friendly. Real ale in the lounge, and the lady of the house kept my medicines in the 'fridge as I requested. I couldn't ask for more.

The floor covering in the bathroom looked a bit tired. No serious complaints though.

Not much

Had to move furniture to find the only PowerPoint in the room to share between three people. TV was so small and put on very small table. Bed mattresses were very old and uncomfortable sagged at the sides. Furniture was very old. Hotel. Ed’s a good facelift. Nowhere. Ear as good as advertised.

I only booked as a place closer to the cinema for my kids, we all ended up having an amazing night, the hotel was lovely and the staff extremely helpful, will definitely be staying again

Nothing, was a perfect hotel, and beautiful views

The staff location and the prices

The staff were helpful and friendly

Although there was a lift The access to hotel front door has steps and from the bedrooms to the lift . You could also hear the sound of the doors to other people’s rooms slamming

Great value for money. Lovely staff. Good margaritas in the restaurant!

Comfortable room with en suite, sea front location, breakfast was very good

Nothing

The room was cold I had to sleep in my clothes, the room wasn't that clean - next day bedding was just thrown on the floor outside my room on the following morning. staff at breakfast were very unfriendly and the breakfast wasn't very good

Very old world basic hotel but very comfortable and clean...Friendly staff

Not a lot tbh Douglas and the Isle of Man is really a beautiful spot we'll be back again

Breakfast was nice and staff was friendly. It was clean and adequate but a bit dated. Good location

There were a Buch of football players making a noise till 5 in the morning. Apparently it happens every Saturday. Although I enjoyed the hotel, this was unexceptionable as I needed to get a good nights rest. The staff and management is aware of this but as it is money in their pockets, they are not bothered.

staff was really good

the room was really dated and freezing 🥶