Cedro Rojo

CAMAS, MUY CÓMODAS MUY LIMPIO, LAS PERSONAS MUY AMABLES MUY BUENOS. LO RECOMIENDO MUCHO

Ubicación y atención del encargado.

No había jabón en el baño, falta una limpieza mas profunda del wc, el asiento se dobla y es muy incómodo, poca presión de agua, no funcionó la tv.

La tranquilidad

No había jabón ni papel de baño cuando llegamos al cuarto,no servía la tv y el control del aire acondicionado no servía para modificar la temperatura ni la velocidad.

Es muy agradable y limpio excelente lugar

Que no sirvió la tele

Excelente atención al huésped. Todo muy limpio y ordenado.

La ambientación y la tranquilidad

Solo que el ventilador no se podía cambiar de velocidad

La atención del personal

Está bien ubicado

No tiene servicio de cable visión

Las instalaciones como las hamacas, el comedor, etc

El asuntos con las televisiones

La ubicación y la habitación

Era difícil encontrar a alguien en recepción

Estancia relajada,cómoda y acorde a su buen precio! Los empleados super atentos,la habitación super cómoda y bonita,con un camastro en el área de acceso

Único punto malo es que no hay tv solo está de adorno! 😔

La cour, l'emplacement

Muy tranquilo sin ruido

No funcionaba la tv y en toda la estancia solo ví 2 veces al personal.

El ambiente es muy tranquilo , espacioso , el jardin lindo

Todo bien

Nothing

We had to wait an hour to get toilet paper for the room after checking in, and then 3 hours for a towel to shower. The room was so hot, and stuffy, it took all night for the AC to cool it down. There was never a receptionist around or anyone to support with questions. The place felt unclean, the bedsheets smelled bad and the bed was very uncomfortable. Would not recommend.

La vibra del lugar

Hab 1 no habia agua caliente y la cama ya no está en muy buenas condiciones

The staff - family owner - works a great deal to make his guest feel very comfortable and happy. The place is well taken care of. We truly enjoyed the little place of peace that he created inside: the tables, plants, lounging chairs... We enjoyed talking our breakfast / meals there outside. Our room was very comfortable for the 4 of us. We stayed there 4 nights and enjoyed our time, felt very relaxing. We also we're able to park our car there no pb. Good internet. It's also very nicely located - on the only roads with good pavements to walk to the center (which is just a digestive walk away). There's also an OXXO close by to get water, and a supermarket. Absolutely recommend for a quiet, relaxing and comfortable stay in Bacalar!

Nothing!

La cama

Que cuando llegue no había nadie en la recepción. Falta de señalización como hote o estancia.

L'emplacement à 10 minutes du centre pour ceux qui ne veulent pas etre dans le centre. Au calme.

Es un lugar muy tranquilo,ideal para relajarse muy limpio y ordenado . Muy bonito lugar. .

La tv no funcionó durante mi estancia de 4 días. Hubo momentos que en la recepción no había nadie y ocupamos papel y toallas limpiss

Værten er virkelig sød, og stedet er meget hyggeligt og man føler sig godt tilpas - en lille oase.

Vandtrykket og temperaturen på vandet er meget uforudsigeligt. Vi havde nogle problemer med airconditionen, dog var værten enormt sød og hjælpsom.

We really enjoyed our stay at this hotel. Everything was great, but what stood out the most was how attentive and responsive the staff were. They were always on site, ready to help, and truly went out of their way to make sure we had the best possible stay. We would happily come back.

El lugar tiene un precio justo, solo que se encuentra un poco retirado del parque central, y el personal de recepción nunca estaba para atender las necesidades como toallas, o inclusive entregar la habitación, únicamente dejaron la llave puesta en la habitación.

No limpiaron bien la habitación pues al entrar al baño detrás de la puerta había ropa húmeda, una playera y un traje de baño, el chico de recepción nunca se encontraba y no había como comunicarse con el, únicamente lo encontré al momento de mi llegada, incluso tuve que dejar la llave en la habitación pues nadie me recibió para el check out aunque espere más de media hora

Ubicación relativamente cerca, limpieza

X

Sin desayuno. Tienes opciones cerca para tomar alimentos. El ambiente de Bacalar es mágico y se puede respirar tranquilidad. El hotel se encuentra en remodelación, pero la habitación bien! Tiene aire acondicionado, agua caliente y estacionamiento.

Hay un olor a caño en la recepción desagradable.

El hotel precioooso y la atención del personal de 10!! Sin duda regresaremos pronto:)

Las instalaciones

La ubicación era mejorable pero estaba bien

Es muy tranquilo lo recomiendo para descansar

Sin problema

El tour por la Laguna, definitivamente un lugar mágico

El lugar es 💚

Hostess was extremely helpful. The location was a little bit away from main plaza on the plus side if you like to stay away from the hustle and bustle it is a good place to stay. It was also very welcoming and friendly place to stay.

It was clean and comfortable.

Very friendly staff. Cute little hotel in the lovely town of Bacalar. The location is ideal, not far from the lagoon and near many shops. There's a café opposite that has amazing quesadillas. The price is acceptable and the rooms are clean. A++++++

Nothing, we wanted to leave asap

Disgusting rooms, not really clean. They let us in around 8pm instead of 3pm as advertised because they "forgot" to have enough clean towels and bed sheets. We didn't want to shower or use the bathroom, everything was dirty. The workers are sleeping during their shift, especially the reception guy & the cleaning lady were extremely lazy. Even in the room was water leaking in, no one cares.

the court was pretty.

It was run down. We asked for another room, because there was no water, in the second room the toilet seat was broken.

El hotel es cómodo y agradable. Las instalaciones están en buen estado

Poor water pressure, water from the shower splashed everywhere, shower leak and the door of the bathroom didn't close well.

Super calm place, patio very inviting to chill

Kitchen could be a little better equipped

Peaceful. Great location to stay away from the town center and near the lake! The staff was very nice! It has parking lot so you don't have to be worried about your car or motorcycle! 💯

It’s really nice and great location.

Water pressure and that we didn’t have enough towels

Excellent location. Nice layout.

TV was too old, needs to be updated.

Nothing

Smell of canal, whne we come it was no water, smell in the bathroom, far from center, no recepcion...

Location

Shower had poor running water

This is our 3rd stay at this property. Clean. Safe. It’s basic but you don’t go to Bacalar to sit in your room

I love this property

Nice and quiet location, a walking distance to the center and other restaurants and beaches in the area. There is a little mini market and a few cafés right outside the hotel. The room is big and comfortable, the AC works very well. The staff is super friendly and will help you with anything you need. I planned to stay for 4 nights and eventually stayed for a week. Highly recommended!

Medium-low water pressure in the shower.

Great place! Spacious and clean room, comfy mattresses, efficient and not too noisy AC. The garden is lovely and has hammocks to relax in. I would recommend this hotel!

No option for breakfast, but there's an amazing brunch/lunch place across the street. The only inconvenience is that is doesn't open very early, so if you want breakfast at 7am because you have an early morning boat tour, I suggest you go to a bakery or something the day before

The outdoor area is nice. There is a fridge, a kettle and drinking water. If you wanted the room was cleaned every day. There is a very good breakfast restaurant right across.

There was molt in the room and bathroom (you could also smell it).The air conditioning was aimed directly at the bed. It is a little bit away from the main square.

Great value for money. Strongly recommended.

Air con, big bed

Location, in front of the nicest cute restaurant. 10 minutes walking from downtown

Nothing to cook, no water pressure, nothing to make even a coffee, no place to wash the dishes, no fridge anywere. Not enough toilet paper. Tv doesnt work. No light to be able to prepare. Only one plug for electricity in a strange not practical place.

Confortable bed, clean, nice courtyard w hammock amazing coffee shop across the car park

No lake access close by, fair way from town

Nice stuff

Old furniture and rooms. Should doing renovations

While I did try and find a reasonably priced place in a good location, there were a few things that could be improved. The one good thing was the restaurant across the street Alhambra was awesome (open at about 8:30). Cedro Rojo isn't far from the beach or downtown and is a quiet location. A night or 2 is ok until you find something else...

The lights in the bathroom didn't work and toilet paper was not freely given. The towels had holes in them. There wasn't any decent coffee made available (instant). The hammocks in the center were mostly used by staff and their friends and family. The bed was not great.

Nice residential area with few boutique hotels around. Comfortable and clean.

We booked a king room ahead of time but none were available when we arrived so they put us in another room which was fine, but we were beside a 5 person group that stayed up drinking in their patio until 12:30 am and kept us awake. Obnoxious loud talking at 12:30am. So frustrating and annoying. We were moved to the king bed room the next day, and finally we got a good nights rest.

Nice room in a quiet location.

Nice room and good location

We got some problems at our arrival such as dirty towels and the main door of our room was not closing, but the staff was responsive and fixed the problems pretty quickly. Overall it was a good stay

Good enough for one night

Facility needs more love. They have the potential to be more than an ok hotel. no towels when i checked in, i had to go downstairs and waited because they didn't have clean towels and dirty sheets.

The locations is great and quiet.20mn walk to the center, 5 mn to the public access to the Laguna and renting kayaks. The hotel has a big outside area with access to drinkable water, a fridge and coffee. Very nice and relax

We liked everything. On a side note, maybe adding body soap and shampoo could be a plus.

Good location. Lovely staff. Clean and comfortable for one night stay. Safe on street parking.

Lovely location and very welcoming staff

Very good trip all round

The common kitchen had coffee and milk. Lots of Hammocks to relax in. The owner's family was very friendly and helpful.

It was a bit far from the center and the beaches (15 minutes walking). It's good if you want to have a bit more quiet. (we liked it)

The staff were friendly and very helpful. Checked in with us about what we needed daily.

Our only real complaint was that their new wifi system didn't work well in the actual room.

It was clean

the shower has no hot water, it’s very noisy, location is to for from the center. the most irritating was the Nokia-ringtone of the owner that is on max volume all day. so in the morning you wake up with the sound and in the evening you can’t sleep.

The place is relatively located close to the city center and lagoon. It took us about 15 minutes to get there on walking. There is a local restaurant in front of the hotel which I highly recommend - Albahaca Breakfast. The food was amazing. We enjoy our staying there!

When we got to the place, the room wasn't quite ready for our arrival - we didn't have clean towels in the room and no pillowcases. Fortunately, an employee quickly resolved the issue.

location

unfinished, not as described on booking.com pictures. passable

The price for the room was good, but we encountered many issues with the accommodation. It's a basic place, beds aren't comfortable and pillows are crappy. We liked the hammocks and common area, but other than that, I really wouldn't recommend this place.

We had booked two double rooms for our group of 6. When we checked in, the staff was adamant that we'd booked 1 double and 1 king room and that they were full and couldn't give us two double beds. Eventually he spoke to the owner and magically a double room had become free. My friend and I took that double room upstairs, but it looked like they hadn't cleaned it in awhile - there were pigeons living in the bathroom window and there was bird poop all over the floor; and our door didn't lock. We changed rooms the next day, but the room downstairs was not any better, the toilet didn't flush. All in all, I wouldn't recommend staying here.

What a lovely place, superb price and location

No swimming pool

very good value for money, comfortable place, coffee and hot water available

Location close to the center

Cold water