Elephant Rock Hotel

Location,staff so professional

Would have liked to been told about roof terrace on arrival

Very unique property with lovely staff.

Lots of abandoned buildings nearby.

Friendly staff, they were all lovely.

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Notre chambre était vraiment confortable et chouettes avec une décoration originale. Elle était aussi très bien équipée. Nous n'avions pas une chambre vue mer mais la situation de l'hôtel face à la mer était vraiment exceptionnelle et les chambres très calmes. Le petit déjeuner était le meilleur que nous ayons eu pendant notre séjour. Beaucoup de choix et délicieux. Le staff était fabuleux. Il était facile de se garer devant l'hôtel sinon il y a un grand parking devant la plage juste à côté.

Rien à signaler :)

Staff were nice. Hotel kept clean.

I paid the same price as my sister and my room was half the size. When I got there my door was open with a bag of dirty towels holding door open. Room was small and boiling with very little sunlight getting through the window. Had to ask for a fan. No table for dinner for our family( guests should be prioritised).

Loved the decor , the perfect cleanliness, the facilities, the food and the staff . The whole package really

There wasn't anything I didn't like

Decor and generous room size for a single

Difficult to locate and D no parking available nearby when I arrived

Great location, really helpful staff, lovely room, great view, amazing breakfast!

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Delightful hotel about a ten minute drive from the Giant's Causeway. Set on a quiet seaside street a few minutes walk from the main town. The staff were very friendly. The room was very comfortable, as was the bed. The breakfast was excellent. Free parking. Would stay again.

No problems at all.

The decor and its location opposite the sea. Caitlin at reception was wonderful, as was the cooked breakfast included in the room rate!

Nothing.

Lovely hotel and room in a great location. Friendly staff, and the receptionist was very welcoming. The best hotel breakfast I’ve ever had!

Layout is a little awkward, as you have to pass through the restaurant to get to the reception/rooms.

The staff were so attentive to my two grandchildren and bent over backwards to please them. They were also very understanding about sandy feet being trailed through their premises.

perhaps a pasta option on the kids menu?

Absolutely everything!!!! The hotel, the staff, the cleanliness, the service and the food are exceptional. I would highly recommend. The location is wonderful as well.

There is absolutely nothing I didn't like about this hotel.

A most positive experience Food delicious Decor fantastic Staff attentive charming and most welcoming Location 100%

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Sea view, decor, comfy beds

Would prefer self service for Continental breakfast, juice etc

The staff are fantastic

I feel the rooms need up dating especially wardrobes and the bathrooms.

This was a great hotel in a great place with friendly staff that went above and beyond to make our anniversary stay as special as possible :) Highly recommend!

Food was very good

Restaurant service was a disaster. To start … a lady checked our original reservation but instead of putting us in a nice position as requested a few weeks ago, having explained that it was a birthday celebration, they placed us in a dingy corner next to the kitchen service door which did not make us happy. A young lad kept coming up to ask us if we wanted water (not taking no for an answer). I went to the reception and asked the girl why they put us there as I was not happy and she stated that when the place was full they could not guarantee your seating (but the place was not full; also, they had offered a young couple, who entered immediately before us, a choice of tables. She then said we could move and offered us to choose between two tables in the middle of the restaurant, which was better. After we put our food order in I went again to ask whether they had received my notice re allergy to garlic but obviously the reservation office and the restaurant staff do not communicate as the girl did not know about it, even though the reservation office confirmed that they were aware and had called me a day before to say everything was in place and asked whether we wanted to reserve a meal for the next day as well. The lady that originally received us was chatting with a couple (who had a table in a prominent position by the window) for approximately 30 minutes and then moved to another couple seated next to us and chatted for 10 minutes. Afterwards, she came briefly to us (after we had finished our starters) to ask whether we wanted to change the table again for the (now vacant) window table but we refused as it now did not make sense and the mood was gone. Room 19 which was allocated to us (executive sea view double room) had a connecting door to room 20 and you could hear noise and slamming door from there.

Location was excellent and breakfast was made to order

Location, views from room, decor, comfort, amenities

could only stay for one night

Unser Zimmer hatte kein Fenster mit Ausblick. Wir hatten nur eine Mauer im Innenhof unmittelbar vor unserem Fenster

Such a beautiful hotel. Very plush and comfortable. Staff were spectacular especially William and the lovely manager

No parking

Staff were lovely and friendly

Was a bit over priced

The sea view room was excellent!

Really modern and clean highly recommend 👌

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The design, the location, spacious room, lovely restaurant, cocktails fab and wonderful breakfast Water bottles replaced and hot chocolate and shortbread delicious complementary

The staff were fantastic, nothing was a problem to them. Great cocktails. Really liked the rooftop bar , perfect place to unwind in the evening.

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The breakfast was quite good. Nice variety. The setting for the hotel is very nice.

Room was a wee bit small and having to drag your luggage thru the restaurant area was a little awkward as you felt like you were interrupting guests dining experience. Overall the staff was very welcoming and the room was spotlessly clean.

Fantastic location

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The hotel is nice, but it has a complicated internal layout. Easy to get lost. Our room was at the back with a small window and the decor was rather gloomy - nothing particularly wrong with it except it was just... gloomy. The breakfast was nice and we had dinner there too. Location is really good. I think the interior designer was going overboard on the 'Boutique' aspect, and the colour choices were a little odd. We had a nice stay but not certain I'd hurry back.

Decor could have been brighter, and the lighting in the bedroom didn't help much.

Amazing location, right beside the strand and can walk to everything easily without being right in the middle of the town, lots of free parking options right beside the hotel too. All staff were super friendly and helpful. Room was extremely comfy, clean, and nice aesthetically with a modern bathroom that included a large shower and plenty of free toiletries. Restaurant was comfortable and looked nice and the breakfast menu had lots of different options that were very tasty.

The dinner food in the hotel was a bit lacklustre, but the location provides many great options for lunch and dinner nearby so not a big problem.

Amazing hotel with excellent staff. We were here with a large group of friends and Joanne couldn't have done more for us. She was so accomodating before and during our arrival making sure we had the perfect stay. Great location in portrush. Walking distance to everything. Highly recommend. We hired out the private function room too and it was an excellent size.

The rooms are quite vibrant and funky- maybe not toi everyone's taste. But they are clean and comfortable.

Stylish hotel in a great location

Excellent staff especially the waiters.

Not all rooms had air conditioning.

Lovely hotel with really staff

Emplacement exceptionnel avec vue imprenable sur l’océan et le Giant’s Causeway au loin, décoration art déco aux couleurs audacieuses, les cocktails créatifs, le personnel avenant.

La nourriture (soir).

Sea views for miles … beautifully presented… exceptional staff

Food was excellent, staff were great and very friendly. View was beautiful. Very relaxed atmosphere.

Only think would have liked a bigger bed, king or bigger

Beautiful hotel in prime location. Very clean with friendly staff.

Just our room didn’t have a view which was such a shame as it was not a cheap stay.

Friendly welcome. Beautiful room and delicious breakfast. Staff super friendly without being intrusive.

Nothing I didn’t like.

The staff were brilliant

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Great location fantastic hotel ,staff very friendly and attentive. Will return really enjoyed our stay

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Great location, good was superb,

Bar restaurant

Beautiful hotel. I took my friend for her birthday meal and we were both very pleased. The decor is exquisite and service excellent. Very comfortable hotel and absolutely no rush to vacate our table as in other restaurants in the local vicinity. We both really enjoyed our meal and drinks all of which are reasonably priced. My first visit to Elephant Rock and I look forward to returning. My new favourite venue….thankyou.

Great stay, staff superb, very attentive and couldn’t do enough for us, great vibe throughout the hotel, decor superb, cocktails in bar, great range, food out of this world 11 out of 10, I have been buzzing about our stay and have let everyone I know to book a stay, well done all round 😎😎😎

The staff are SO incredibly kind. The housekeeper offered to drive my to my massage appointment, as it was a bank holiday and there were no taxis available. That touch of kindness truly made my entire stay. The food was DELICIOUS. The rooms were so clean and well kept. It was so incredibly quiet, I slept wonderfully. 10/10 recommend!

A great night all round. Special shout out to Scott who served us, was so attentive despite a busy tour bus arriving around the same time as us. Food came promptly and no need to leave your seat-table service lets you sit back and relax. Delicious cocktails perfect for a sit down with friends or a celebration-will defo be back! Charlotte the hostess was more than welcoming making our experience great from the minute we walked through the door!

Had an amazing experience here from start to finish. The hostess lady Charlotte was so welcoming and friendly the moment we arrived — she made us feel comfortable straight away and handled everything so professionally while still being warm and approachable. Scott, our waiter, was absolutely brilliant all night. Attentive without being overbearing, really knowledgeable about the menu, and genuinely made the whole experience more enjoyable with his great attitude and sense of humour. You can tell he really cares about giving customers a great experience. The barman Sree also deserves a big mention — the drinks were spot on, beautifully made, and served quickly. You could see the effort and skill that went into every cocktail. Overall, the food, drinks, and service were all outstanding. Staff like these are exactly why people come back. Highly recommend and will definitely be returning

Very clean room and fantastic breakfast. Staff was polite and friendly. The decor is modern, colorful, and unique. Location is perfectly located for beaches and town for food.

We accidentally booked the handicapped room, which is fine. However, it's like a dark cave. The info in the confirmation said it faced their "atrium". It's not an atrium. It's an indoor window that faces the reception desk. So not only is fresh air not available, you'll hear every word being said at reception all day and night. Our television also did not work. Part of what we love (especially in a dark room with no windows or sea view) is to watch Irish TV and listen to the language and history and shows. The kind gentleman tried his best to fix it and after a while of interruptions we said to forget it. It was almost 8pm and wanted some privacy and rest. It wasn't the man's fault, however no one offered to move us rooms with a working TV, or perhaps refund a bit, or do something nice like comp a drink or anything whatsoever to show that they failed the expectations of what the reservation said it would have. For a relatively high end boutique hotel recommended by Rick Steves, we left there feeling sad about how cave like the room was (I can't believe they would put a handicapped person in such a depressing space) and the fact that the service was not better to acknowledge they failed what we expected.

A perfect location, very nice room and excellent dinner and breakfast. The only problem, was the room vs reservation issue. It is not WYSWYG (what you see is what you get); We paid $300 for a “classic double room”, that cames at Agoda platform with a promising view. When we arrived we were given room 6; asking whether it has an ocean view or back view, we were told they the room has NO window…very different from the room in the Agoda reservation Naturally, we would not pay $300 for a room w/o a window. After complaining, William was helpful getting us a “window” room (#16).

A cute little hotel on the water in Portrush. All of the rooms are different and fun colors. Rooms are fairly small but typical for European hotels. Great location to walk into the little town, friendly staff, good food.

The location was perfect, not quite central central but a short walk away. Free parking outside. The hotel is completely waiter service and everyone we met from check in to check out was friendly and attentive. The blankets outside on the veranda watching the sun set were appreciated.

The coffee at breakfast wasn’t brilliant, day 2 I asked for a cappuccino and it was perfect.

Excellent high standard hotel with very friendly staff and good facilities

Location Food Staff

Outside colour of hotel

Close proximity to everything

The price put significantly up for Easter

Friendly and helpful staff Lovely decor

Small windows in bedroom

Amazing staff and the food and drinks were amazing! Thank you for a wonderful stay!

I’ve stayed here before and was really happy to be back. When I first arrived, my allocated room had a continuous low humming noise, coming from outside the window. The manager moved me without fuss and could not have been nicer. The location is wonderful and the staff were all very friendly. My breakfast on the last morning of a three night stay was possibly the best hotel breakfast I have eaten. I’m sad I only chose to eat breakfast on the last morning! I would definitely recommend!

Spent a great long weekend in The Elephant Rock. This is the sixth time we have stayed and are going back in July. Great staff, delicious food, quirky decor all overlooking the sea.

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Having stayed at the hotel on several occasions, the hotel never fails to meet our expectations for new stays. The hotel always provides a courtesy call the day before your arrival to ensure they meets any additional needs of guests. On our arrival, we were greeted by one of the owners would welcomed us back like we were members of the family and this is a great experience. Our room was ready early so we had access to drop our bags off and enjoy the view out to the sea. The bar area is very welcoming and staff very attentive, helpful and a smile on their face. We booked dinner in the restaurant which once again presented well, fully enjoyable and no time limit on the table. Breakfast was excellent with a good choice of available items. Check in and check out was very efficient with no problems encountered. A big shout to William for taking our booking and making our stay very enjoyable.

Friendly and accommodating staff Beautiful room with sea view Excellent breakfast

It’s such a lovely place; always somewhere I visit when I come home to Northern Ireland. We had a lovely drink and food but … I so hope that their attention to detail is not slipping. Disappointed to be seated at an emergency exit as the table and chairs blocked the exit! In addition the flag advertising Elephant Rock as a boutique destination is in tatters. Please don’t lose your attention to detail as it’s always been so good.

I’ve now stayed at this hotel twice, including a visit with our baby, and each time has been an excellent experience. It’s such a welcoming and comfortable place, and it really suits both couples and families. The service from the staff is truly outstanding—everyone is friendly, attentive, and always happy to help, which makes a huge difference, especially when travelling with a baby. The room was spotless and very well maintained, making it a relaxing and comfortable space to unwind. Cleanliness is clearly a top priority here. The food was also a real highlight—delicious, well-prepared, and with great variety, which we really appreciated during our stay. The location is another big plus—perfectly situated and very convenient, making it easy to get around and enjoy the area. Overall, we couldn’t have asked for a better stay. This was our second visit and definitely won’t be our last. Highly recommend!

I loved everything about elephant rock it was so relaxing thank you and the food was outstanding I would definitely recommend this hotel to friends and family its a good to attraction and so handy for local shops amusements and food

I loved everything I cant fault elephant rock at all an amazing stay away thanks

The staff and the surroundings. Quirky hotel.

Everything!!

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Yummy breakfast! The best! Staff are helpful and Kind. Perfect short stay on Portrush!

Excellent location and stunning decor. Breakfast was amazing. Staff friendly and even rang to check if we needed anything day before arriving.

Personally we found pillow bad would have preferred firmer but again thats a personnel choice.

The location is excellent with seaviews and free parking either outside on the road or at a car park close to the hotel. Our room was large and comfortable with everything we required for a short break. The staff were very pleasant and helpful.

Absolutely delightful We had such a wonderful stay Exceptional staff Seriously couldn’t fault a thing Food & drinks were second to none

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Clean, comfortable & warm room with a great view. Bed was really cosy. Breakfast was fantastic, we especially loved the homemade potato & soda breads. Staff were friendly & extremely helpful. We really enjoyed our stay.

The staff at Elephant Rock are absolutely fantastic. They can’t do enough for you, nothing is too much trouble. Incredibly welcoming and friendly.

The staff were really friendly and welcoming. We had a great sleep and the breakfast was really good.

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Very friendly, breakfast amazing and loved the decor

Breakfast was excellent and the staff very good Location was great.

Bar area and restaurant small Staff very good Quality of the food was very good Great drinks

Good quality fittings Excellent food

Staff polite but never once greyed welcomed or spoken to other than a reply. Not what we have found in other high end hotels in the Province. We both noticed this.

Stunning decor, views and friendly staff!

Absolutely nothing

We really loved the decor & the art deco feel. Must say our cocktails were beautiful 😊My breakfast of fruit salad, then smoked salmon & scrambled egg on guinness wheaten bread was exceptional The staff were so friendly that it was so comfortable & relaxing to be at the hotel

The hotel is beautiful with stunning views of the sea. Our room was gorgeous and spacious. The food was excellent.

Our shower was difficult to operate and was leaking.

One of the best breakfast of any hotel!

View unfortunately was disappointing