Eros Hotel New Delhi by IHG vs Similar Hotels

The property is quite luxurious but needs updating.

Rooms are spacious, beautiful and spotless.

Rooms described as beautiful and comfortable with modern decor.

Some complaints about old property and facilities, with general satisfaction noted.

The room smelled like wet carpet and all the furnishings felt damp/musty.

Rooms are very clean according to reviews; standard quality for this hotel tier.

Some mentions of used items in the room, which detracts from overall cleanliness.

No specific mentions about cleanliness, but standard quality expected for this hotel tier.

Location is great and very central to South Delhi.

Great location close to shopping areas and easy access to the airport.

Well-located with proximity to metro and attractions.

Highlighted as the best in Delhi, with proximity to key sites and no noise complaints.

Excellent customer service by all staff members and specific praises for attention to guest needs.

Staff is described as polite, professional, and exceptionally attentive.

Outstanding service noted, especially from specific staff members, making guests feel at home.

Numerous mentions of excellent and attentive staff throughout the reviews.

Breakfast was excellent and extensive.

Mixed experience, with one negative experience at the dinner described.

Excellent food quality noted, with enjoyable dining experiences.

Breakfast buffet praised and quality of food noted positively.

Very good menu in the restaurant and great amenities available.

Standard amenities typical of a luxury hotel; the outdoor area and garden are nice.

Various amenities available, positive remarks about the lounge and executive offerings.

General mention of charm and comfortable features, but no specific amenities discussed.

Good value for money for the amenities and location.

Overall good value, though some experiences varied.

Some concerns regarding the overpriced Ayurvedic services, but otherwise suggested good value.

Guests feel well treated and satisfied with their experience overall.