Riverstone Lodge

All

Nothing

Quiet

Great little room, comfy bed and all the shared facilities needed were available and in good condition

Nil

Warm and quiet.

All of above. Very friendly owner.

The backpacker feel at motel price.

The host Sandra was very nice and accommodating. The living room was very nice as well a good place to chill and eat. The bed was nice and cozy.

It was a bit cold in the house but this can be fixed when turning on the heaters.

The easy check in, the communication of the staff, the location, the room. Very close and walkable to skate park, New World, Z station for EV charging.

The house was loud after 11pm due to doors slamming and walking on wooden floors. (I know it's hard to control that).

great place to stay and awesome value for money, very well placed for the lakes and mountains. Owners very flexible!

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It was a room to stay

How long it took for the room to warm up No electric blanket

I was travelling solo on a motorbike and arrived very late (9pm). The communication from the accomodation was outstanding. I kept in touch with them to update on ETA and they ensured I had clear instructions for accessing the accomodation and my room and even tried to help with advising where I could safely park. They ensured my room was warm on arrival, the shower was hot with good pressure, and the tea and coffee facilities were an unexpected bonus. I also liked all the information about the local area up on the walls so people who were using the hostel as a base for local hiking had lots to read. It was very hospitable.

The bed was not the most comfortable but in terms of value for the stay it was not an issue at all.

L'hôtesse est très agréable avec des indications claire par message. La chambre est propre avec des serviettes à disposition. La cuisine partagée est très grande et propre. La location du logement est bien, près de l'arrêt de bus et des magasins et supermarchés.

Lovely attention, and great place to stay.

Nice hotel

Very beautiful property

Nothing

Great value for money. We did not expect much, so it was a pleasant experience. We had a room with ensuite but we can see from the shared spaces, very clean and organized. It is basic but most importantly very clean. Room was warm, kitchen well equipped. My first experience in a shared space and it was good. Sandra the host is super helpful and friendly. We asked for permission to have our dog in our room and this request was kindly granted.

Instructions to get in were great

Hard to find in the dark, with no sign lit

Good location, friendly staff and well equipped

Access was by codes for security locks. Nearly locked myself out

Lovely owners, relaxed, good facilities and clean

Nothing

Very clean. Comfortable and friendly.

Excellent!

Sandra was super friendly with helpful advice regarding the Tongariro crossing Loved cooking and sharing a meal there with our friends Great facilities throughout

Everything! Great private room with ensuite. Wonderful communal kitchen Sandra was a fabulous host

Bra kök och utrustning till köket. Bra läge att bo för att gå tongariro crossing!

Det var kallt och lyhört. Samt så fick jag en kackerlacka i ansiktet när jag hade lagt mig i sängen!

The property is in a strategic location, very close to all the main attractions in the Tongariro National Park area. Sandra is a fantastic and welcoming host who always goes out of her way to meet your requests. The lodge is spotlessly clean and the beds are extremely comfortable.

Based on the description of the property and other comments, we knew what to expect and the room met our expectations. It had a separate door that we could use to go in and out without having to pass through the entire accommodation and we could park our car directly there. The other guests were not teenagers so all were very quiet and respectful. We used the cooking facilities and there was plenty of space for several people to prepare food at the same time. We did not have the chance to meet the hosts but they were very communicative through WhatsApp and we check in and out without any issues.

Parking close to the door. Spa towels supplied.

The toilet had a small bowl, and the floor was damaged. All worked OK.

It was ok to stay one night

Nothing

Clean and location is easy to access, parking space was arranged. Instructions to check in and check out were clear and simple

Mattress and pillows were too soft, like they had been used for decades. I had neck pain and back ache

Good value for money and great location for Tongariro Crossing as it is a short drive from Ketetahi car park. Also only a short walk away from town centre. Nice garden and spacious common areas.

We stayed 3 nights and never met a staff member. It would have been helpful to have some instructions on how to enter the property before arrival, as the door was locked and the instructions on it were a bit confusing. However once we had found and rung the phone number and got in it was fine.

An excellent stay, with great facilities

La chambre était propre et la cuisine très bien organisée.

Mal insonorisé

Sandra was very helpful. There were a lot of showers. The common room was spacious and there is outdoor seating with a BBQ. There is a handy room for drying outdoor equipment. Enough space in the kitchen for food storage and fridge space.

Knives and pans in the kitchen could be better.

The lodge is well located near the city center, and the host was so kind and helpful! The room was clean and had everything you could need. The shared facilities like the kitchen and living area were also really nice and clean.

The room and bathroom were a bit small. Also note that it’s a private room in a bigger hostel and it’s located kind of inside the bathroom, so anytime someone showers or uses it you can hear it really loud.

Clean, good facilities, quiet and relaxing vibe

Parking, limited narrow parking and people parking in spots owners told was ours therefore hard to get in room door etc.

Very clean and comfy small hostel close to the town centre

Booked this last minute, and it is set up in a hostel configuration, but it was clean, well stocked and a good location from which to get picked up for the Tongariro Alpine Crossing. They have both bunks and private rooms.

No complaints at all. Great value, clean and good location.

Comfortable and immaculate

Nothing. Everything was great 👍

It was incredibly clean, the kitchen was massive and well stocked, the host was very welcoming

Personal preference, but the bed was not the most comfortable

Clean facilities and very pleasant and helpful staff (Sandra)

Would have preferred private room but was not available.

Ein schöner Außenbereich.

Leider war es sehr unpersönlich. Der Anruf mit der Besitzerin, der gemacht werden musste, um ins Haus zu kommen, war freundlich, aber das war auch schon der ganze Kontakt. Alles andere wurde per sms mitgeteilt. Unser Zimmer hatte eine Dusche und ein kleines Waschbecken, aber keine Toilette. Die lag im Gang und musste mit allen anderen Bewohnern geteilt werden. Wir waren davon ausgegangen, dass „eigenes Badezimmer“, eine Toilette beinhaltet. Wir fühlten uns durch die vielen Überwachungskameras etwas unwohl.

The staff were really helpful making sure I checked in well after hours.

They could use a light at the front door and maybe have the entry key pad set a bit higher

Maison propre, spacieuse et bien équipée dans un quartier calme à environ 10 min à pied des commerces.

Les douches n'ont pas de portes, et seule la salle de bain entière est verrouillable, c'est un peu étrange. Autrement très bon séjour !

Quiet room with excellent host. Very helpful for tips for Tongariro alpine crossing. Spacious lounge, deck, and kitchen.

Room was a little small.

Emplacement, cuisine équipée

Un lugar calmo, acogedor. Miy completo. Gracias Sandra

The place was very organize I love cooking in the kitchen.

The place is clean, cozy and Sandra is willing to help in anything you need. I forgot my jacket and she sent to Queenstown.

J’ai adoré mon séjour! Les hôtes sont extrêmement accueillants et gentils. J’y retournerais n’importe quand!

Nice big kitchen, comfy beds, quiet, staff super nice

Rust en vriendelijkheid

2 of 3 toiletten voor gebruik is wat weinig, zeker als 1 lekt.

Extremely comfortable with a wonderful host. Location was superb and price was great. Fantastic spot to stay.

La cocina y el porche maravillosos.

Very well kept place, excellent facilities, friendly dog :)

The room was a bit hot initially even with the fan (went in summer). However it cooled down later at night.

Great map with pins and string. Great shared space. Quiet. Outstanding value.

Great place for a stay near Tongariro crossing

So eine nette, gut geführte und kleine Lodge! Sandra war super freundlich, Kommunikation lief reibungslos. Es war außergewöhnlich sauber und sehr komfortabel. Küche und Gemeinschaftsräume top! Bad makellos sauber. Die Betten waren groß und sehr bequem. Ich hatte einen wunderbaren Aufenthalt und würde gerne wieder kommen.

Friendly owner, lovely accomodation and an adorable house cat. Weather wasn’t ideal for the alpine crossing so the owner was really helpful in suggesting other activities/hikes nearby.

N/A

Very convenient comfortable 👌 lovely surrounding quiet and loved our rooms

I wouldn't change anything

Great garden and common area. Cozy and clean room.

A bit noisy due to thin walls and very little storage space in room.

Sandra was very knowledgeable and helpful. She checked in with everyone and gave us wonderful recommendations about places to swim. The house is in a nice quiet neighborhood. The kitchen is very well stocked and had a pleasant living space and outdoor space.

We were upsold by booking.com to a room with a view. So we paid extra and the view was exactly the same as any other room. There is no mountain view. Not sure if that is a problem with Riverstone or booking.com. But buyer beware. We felt that was a $30 per night rip off.

Good location, very clean, great owners

I had a room to myself but it was a bit noisy, access was via the bathrooms

In posizione strategica per le escursioni al Tongariro Park. Cucina comune molto ben organizzata, con tutto a disposizione, spazi ampi e gradevoli

Il letto della camera è scomodo, materassi troppo molli, lenzuola e cuscini che scivolano via.