Hidden Lagoon Resort

Rædselsfuldt ophold!

Inter fungerer på dette såkaldte resort. Det er placeret på en isoleret vej fuld af huller, så ingen vil køre dertil eller derfra. Personalet optræder arrogant og har ikke styr på de mest simple hotel processer. Værelser (“deluxe”) er en skrabet udgave af et hostel. Bruser har ikke været afkalket i årevis. Der er ingen bekvemmeligheder overhovedet. Poolen er fyldt med alger og er sundhedsskadelig at bade i.

És un allotjament preciòs, estàs molt tranquil i la piscina és increïble! Molt net, personal molt amable i molt servicials amb tot. Tornarem, segur!

Molta poca pressiò a l’aigua de la dutxa. Pel demès, tot fantàstic.

the staff is very kind!!! They always smile! we love that. Good service!!!

The road going there is so bad 🥹

Everything 👍

It’s clean. But too far from the main road.

Just the road going there.

The best value for money in pang Lou.

Nothing.

The lady at the reception was very friendly and the resort is relaxing and beautiful

Het zwembad!

Er wordt gekort op het onderhoud wat afdoet aan het geheel. Ook moesten we zelf om een kamer cleanup vragen en als de wc-rol op was telkens een nieuwe vragen. Dat geeft een camping gevoel in plaats van een resort. Ook heeft het resort geen generator en was er dus geen stroom tijdens de blackout. Daarnaast is de weg ernaartoe een berg stenen waardoor het echt een uitdaging is op de verharde weg te komen.

Séjour très reposant dans cet établissement. Le personnel est gentil et attentionné. Les petits-déjeuners étaient délicieux, même s’il manque un jus de fruit pour les enfants, qui n’avaient comme option qu’un thé glacé très sucré. Le point fort reste le calme des lieux, parfait pour se détendre. Je recommande sans hésiter ! La route n'a pas été un problème pour nous. même avec nos scooters.

Le ménage n’est pas effectué pendant le séjour, ce qui est un peu dommage pour un hôtel, même si cela reste acceptable. La cuisine est également peu équipée (ni bouilloire ni plaques de cuisson). Toutefois, après demande, le personnel nous a gentiment prêté une bouilloire.

Le logement est très difficile d’accès, même en scooter, loin des restaurants et commerce

The pool ,the staff group (friendly)and prices of restaurant (normal and not high priced).air cond modern and silent

The road(i knew)to arrive, only cold water in shower, so so many flies that make difficult to eat there

A cute small resort with an amazing pool in the middle of nowhere, mostly quiet, nice bar, good simple breakfast and exceptionally good mattresses that give you a great night's sleep, gated and closed at night for some safety, well working a/c, tv and a fridge, great value for the money

Even though it's hidden in the forest, you can hear planes take off at the nearby Tagbilaran Airport, also the low almost nonexistent water pressure is unacceptable, just as the unacceptable bad non paved road leading to the resort and the LED's that have been installed are partially not strong enough, the bathroom is almost dark, also burning the trash just in the backyard of the resort is also not acceptable in 2026 but that goes for the entire country

Schön verstecktes Resort. Wenn man es abseits des Trubels mag und dafür gerne ein paar Meter in Kauf nimmt, ist es perfekt. Das Personal ist sehr hilfsbereit, sowohl vor Ort als auch bei der Planung von Ausflügen! Sehr leckeres Abendessen! Würde sofort wieder in das Resort gehen.

Nichts

The place was quiet and the pool had a really nice environment to relax. The staff was really sweet and answered fast to all the messages, they can also help you to plan trips or tours around the island, and can arrange transport if needed. All the food that was served tasted amazing and there are many good options. Incredible breakfast! They tried to solve and answered all of our questions and requirements during our stay.

We spent 4 nights without a proper functioning shower and no warm water (just one room). Even tho we told the staff about this issue many times, the problem wasn’t solve so we couldn’t shower in our room but in one of our friends room instead. Also there were people really loud and drunk during one whole night until 5am, the staff didn’t stop this situation which was very annoying. Lastly, one of the rooms had bedbugs.

STRUTTURA MOLTO BELLA E BEN TENUTA,PERSONALE GENTILE. ABBIAMO PRENOTATO UNA SUITE QUEEN DELUXE PER 3 NOTTI, LA PRIMA NOTTE PERÒ NON AVEVANO LA STANZA ANCORA DISPONIBILE, QUINDI CI HANNO DATO UNA CAMERA STANDARD, MA DEVO DIRE CHE NONOSTANTE FOSSE PIÙ PICCOLA, NON CI SIAMO ACCORTI DELLA DIFFERENZA E PRONTAMENTE IL GIORNO DOPO CI HANNO TRASFERITI NELLA SUITE. IL PREZZO È OTTIMO. LA STRADINA PER RAGGIUNGERE LA STRUTTURA È STERRATA E UN PO'PIENA DI BUCHE, MA CON LO SCOOTER NON ABBIAMO AVUTO TROPPI PROBLEMI. OTTIMO SOGGIORNO.

Genial !

El camino para llegar algo complicado, pero se agradece la tranquilidad

Personnel super sympa et serviable L’établissement est super mignon, la piscine et les espaces communs pratique On a passé un très bon séjour

L’accès a l’établissement n’est pas facile, la dernière route est dans un très mauvais état Mais ça n’est pas du ressort de l’établissement biensure

The staff were very accommodating and helpful throughout our stay. When we requested to move our family room due to a gecko inside the initial room (Room 13), the staff assisted us immediately and transferred us to another family room without any hassle. Special thanks to Dianne at the front desk, who was very hands-on and supportive during our stay, as well as kuya who was always helpful around the resort. The resort itself is quiet and peaceful, surrounded by nature, making it a relaxing place to stay—almost like being in the middle of the forest. It’s about 10–12 minutes away from Alona Beach, which is not bad, especially if you prefer a calm and less crowded area. The bar and common areas were nice for unwinding, as seen in our photos. The rooms were generally clean, hot water was available in the shower (though inconsistent), and a hair blower was provided.

The road going to and from the resort was quite challenging. It is unpaved and can get muddy with puddles, and although the resort is close to the main road, it still takes around 10 minutes to get in and out due to the road condition. At night, there are no street lights, which can make the drive feel a bit scary—especially for solo travelers, particularly female travelers, who plan to rent and use a motorbike and come back late in the evening. Some amenities were also lacking. Extra toilet paper had to be requested, and there was no kettle or coffee provided in the room unless asked for. The hot water in the shower was inconsistent and not always working properly. The bedding, while clean, had noticeable stains which were hard to ignore. The restaurant food was a bit pricey for the portion sizes served. There are no nearby restaurants or shops, so we relied on food delivery and used the Maxim app, which worked well as an alternative.

Lovely poolside area with lovely foliage. Comfortable rooms with decent breakfast.

The road to get there was ridiculously bumpy/ slippery and muddy and you have to walk on this road to get to anywhere.

Très bel hébergement loin de l’agitation au cœur d’un somptueux jardin et d’une piscine bien sympathique. Scooters disponibles à la demande top

problème d’approvisionnement de fruits et bières. Il faut bien suivre la consigne et commander les petits déjeuners la veille

Resort muy bonito y tranquilo. Buen resort para desconectar del ruido y descansar, tienen una piscina muy bonita y la habitacion era grande y limpio.

La carretera para llegar es un horror si a estado lloviendo, es una calle de pierdas y beaches y si llueve se inunde!

Basen

Pierwszego dnia nie było pokoju który rezerwowałam, otrzymałam inny, nie działała klimatyzacja, bardzo długi czas oczekiwałam Wania na śniadanie

Everything, clean. Nice personal. Very beautiful resort

The road leading to there is a bit rough. But that has nothing to do with the resort

מקום מושלם ויפה ושווה את המחיר

המיקום היה טיפה מסובך להגיע

Didn't take breakfast. No opinion on that.

Maybe some water in the room

Piscina

Servizi di strasporto, strada per arrivarci non asfaltata

The resort is quiet, which is what I was looking for. The rooms are clean and you have everything you need to include wifi, cable tv, and A/C. Beware of the road that leads to the resort is very rough and bumpy.

Very nice property would stay again, Road to property unrelated to motel needs fixed.

Last year my room was larger and more accommodating for 3. This year with 4 of us I received a smaller room that was much older condition and a very bad sewer Oder from the bathroom, I was told to open the window. The food Menu was changed so we were to.d to order off the two screens on the desk. And only 2 of the 10 options were available. Last year this was my favorite place and this year I know I won’t return here. Good.by hidden lagoon. I don’t know what changed but I will.

Staff are nice and attentive.

Location, rough road. No blanket, room can be very cold.

Favorite place. So peaceful

I love their food ❤️

Uhm, to be honest... The bed was making my skin itch. I think the sheets were not cleaned well? I'm not really sure

The property, pool, are beautiful. The staff are wonderful and quick to respond Breakfast was delicious! Improvements can be made -room should have a safe or locker -ac can be stronger -inspecting towels for spots before leaving them for guests This is a great property but walking here at night seems not so safe and can be difficult to get drivers because of the deep forest location the property is located in

Very dirty

Nothing

The place felt intimate, not too big and perfect for family gathering. Peace and quiet away from busy Alona beach. Happy that booking comes with free breakfast. Couldn't comment on lunch and dinner as my family were eating out. Easy to get round Panglao as we had a car with us. Staff were friendly and accommodating.

This place is a little tricky if you don't have a car because it's not walking distance to the shops. The name of the resort is 'Hidden..' ..place is really hidden :) If you prefer a more quiet and out of the way from busy Panglao, this is the place for you.

This place is nice and very peaceful the aesthetic and interior is pleasant it is quiet remote that why it is called hidden lagoon . The Staff are accommodating and offered us some breakfast. This makes our Bohol trip incomparable.

long hours waiting for the pool to be used

Not really happy we want our money back!

I would have given this property a better rating if it wasn’t for the 1.5 kilometer dirt road from the Main Street. It was a struggle to get to and from the property. Owners need to do something about that. The staff were very friendly and courteous.

I like the rooms,it's clean also the staff are frieny

None

Great Pool, super quiet, no roosters or other animals

The road is a bit rough if you're not used to unpaved routes. Hopefully they will put asphalt but if you rent a scooter it will get you away from Alona madness in 15 minutes drive. it does get muddy during rain but that's part of teh adventure

The only issue with this property was that it was too far, (and expensive), from Aluna Beach strip

There is 24/7 staff and very friendly and helpful. Pool is clean, room is good, looks very beautiful and modern.

It was rainy and no taxi would pick us up because the road was so bad. The chairs and benches in the bar/eating area are not so comfortable, so sitting for more than 30 minutes wasnt enjoyable.

I liked the helpfulness and kindness of the staff. There was a possibility for airport pick-up and bringing to the harbour on day of departure. There was the possibility for room cleaning every day. It was nice& quiet at the location. Pool was clean. There was free drinking water. We could rent a scooter from the property (500php) and ask for laundry (200php)

The road towards the property was slippery, especially when it rained it did not feel safe. There was a vegetarian filipino breakfast option missing.

Everything is okay except for the road leading to the property.

Really hidden from the crowd, the name Hidden Lagoon is well chosen ☺️ Best is to rent a motorcycle and the town proper of Alona Beach is like 5-10 min ride depending on the traffic. The pool is awesome, slope towards the middle and then a deeper part, I guess around 2,50m. Daily morning maintenance, well taken care off. The staff is verrrrrry friendly and gives all assistance needed.

The road going there is hardened by gravel (not cemented) which is not so convenient, but on the other hand, that is what makes this place so quiet and peacefull.

A really nice place to stay for a few days.The staff are nice and friendly and helpful and the accommodation is nice and clean.I would recommend this place to anyone.Just a heads up as others have previously mentioned the road to the property is quite bad so be prepared.

stuff was friendly, but hotel is SCAM!

I will book one room first, for one night. I decided to extend the hotel and chose a more expensive and bigger room. When I received the new room, it turned out that it was the same 24 square meters as the previous one, but I simply paid more money for it. When I asked if this is not the room I booked, I was told that they see the customer for the first time, who counts the square meters he reserved. People be careful if you reserve your room in this hotel for example for a family, maybe you will get any small room because they don’t give shit about your square meters what you book! When i ask owner contact e-mail, they block my number. Scam! Watch the pictures!

I love the place , worth the price, the staff are friendly and helpful. It’s just hard to get a transportation in the area due to its location. But it’s peaceful , quiet and very relaxing especially the pool. Thank you for the staff especially Maria.

The pool is really nice and it’s handy that they have an onsite restaurant. The local dogs are cute. Aircon is good. Room is a good size. This place did save me from a hell hole hostel (Mad Monkey)

WiFi does not work here at all. Like all the other reviews, yes the road into the property is bad. We decided to ignore this as yes they do warn you but we are experienced drivers. We fell off the bike leaving the property one day because it is too slippy with mud but there is no other way. The staff are quite unprofessional and constantly dealt with other customers in the middle of our queries. They ask me to do one thing then ask me to do another way with booking. Multiple times we had to ask for things twice. We asked for fresh towels and they gave us wet towels , not useful if I’m using it for drying myself? Staff laughed at my partner when he asked for a bucket for me to be able to wash my hair as there is no water pressure. Not sure what’s the joke? Every time we ordered food it felt like we were annoying them because off the scoffs and laziness to take an order from us. It’s funny because they have a great attitude to Filipino tourists. Just not foreign people. On NYE we were told we could stay in the pool because it’s NYE. Acted like they were doing us a favour but they closed it early so really they wernt. With kids running. Around waking us up at 7am some mornings it’s not quite the hidden lagoon experience we hoped for

Great location and facilities

Very poor rd in.

The place is good. Very quiet like you can rest really.

Nice and welcoming staff. Good local food in the kitchen. Nice room.

Guests and staffs don’t always respect the policy of limited noise at night. It can be disturbing at time. But it was occasional. Not recurring during my 10nights stay. The road that takes us to the hotel is really bad.

The room itself was nice, the bed was comfy and there was enough room for our bags. The layout of the accommodation was quite cute.

Terrible service, the hosts were not very friendly at all. They required you to return your key everytime you left the property, so we did it the first day and then when we returned back to the accommodation the key was sitting on the counter and no one around so we grabbed it and it made me feel very uncomfortable like anyone could just go into our room with all of our belongings and steal something. Luckily that didnt happen but afterwards we refused to return the key. They did not give us any ideas of where to go or what to do. VERY unhelpful staff. Plus the restaurant was not good, the food was not tasty and it looked like someone just threw something together even though it was quite expensive. Only ate there once for that reason. The road to get to the accommodation is horrible - we are very experienced on the scooter and it was such a pain getting in and out. Not worth it. Also - the pool is very hot - like so hot I felt uncomfortable being in it so only went in once. We had to check out 3 days early unfortunately and we tried communicating with the staff, they had no response, we spoke to them at least 5 times regarding this and literally didn't help us in any way. They said they would speak to the manager, and then no one ever did, we messaged the accommodation through booking.com and no one ever answered our messages or emails. Just the most unhelpful of any place in all of our 30 days in the philippines. Would not stay again for all the reasons mentioned above. Better off finding somewhere more accessible that isnt a 7 minute scooter ride down a terribly bumpy road to a hot pool and horrible staff.

Quiet and relaxing. Limited food options most of which are not filipino meals.

Quiet area away from main street but the road leading to property was in such poor condition. The resort, staff and facilities were good. The bed was comfortable and pool small but adequate.

Relaxing , clean and staff are wonderful , very helful

I love everything

Quiet and great pool.

Very clean facilities, friendly staff and clean pool. Food was okay too

Wifi hardly worked and no service to use cell phone. Few power outages. Terrible road to properly. So much so that tuktuk drivers didn’t want to take us or charged us extra

The pool was stunning

The road going there is very rocky and bumpy (in their defence it is advertised that it is like this)

It was a pleasure staying at Hidden Lagoon Resort. Very friendly and helpful team and tasty breakfast! Very nice and clean swimming pool. Definitely worth recommendation!

Nice and quiet area away from

We had an amazing time at the resort as it was very spacious and comfortable. The kids loved the pool.

The place was so great that I extended my stay.

Returning here after 8 months and it was just as great as the first time! Staff are great and the rooms are very nice and really offer you privacy, great aircon.

Great staff, I have extended my stay for a second time. Thank you for everything.

We would stay here again. The staff was friendly and helpful. We really enjoyed how quiet the place was and great time.

Facilities were all new, very modern and the resort is very well situated. Rooms were nice

Pool was a little bit dirty The staff were unorganised and made some mistakes

Staff are helpful and courteous. Toilet paper is very limited, we had to ask for another roll. Swimming pool is very nice.