Serene Park Community Park
Serene Park Community Park, Johor Bahru, Malaysia- Park
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About this hotel
Stunning Sea Views
Luxurious Amenities
Family-Friendly Facilities
To book your unforgettable stay at Paragon Suites CIQ Homestay by WELCOME HOME, reserve now for an exceptional experience.
Nearby Attractions
Pantai Stulang
Stulang beach, Jalan Ibrahim Sultan, 80300 Johor Bahru, Johor, Malaysia- Viewpoint
Patung Konfusius
Statue of Confucius, 59 Jalan Ibrahim Sultan, 80300 Johor Bahru, Johor, Malaysia- Statue
little india
little india, Jalan Ungku Puan, 80730 Johor Bahru, Johor, Malaysia- Attraction
Berjaya Waterfront Food Truck Park
Berjaya Waterfront Food Truck Park, Jalan Ibrahim Sultan, 80400 Johor Bahru, Johor, Malaysia- Attraction
Tan Hiok Nee Heritage Walk
Tan Hiok Nee Heritage Walk, Jalan Duke, 80720 Johor Bahru, Johor, Malaysia- Attraction
Bangunan Sultan Ibrahim
Bangunan Sultan Ibrahim, Jalan Bukit Timbalan, 80000 Johor Bahru, Johor, Malaysia- Tourist Site
- Attraction
Even here somewhere
Even here somewhere, Jalan Bukit Timbalan, 80720 Johor Bahru, Johor, Malaysia- Attraction
Zero Kilometre (0 KM) of Peninsular Malaysia
Zero Kilometre (0 KM) of Peninsular Malaysia, Jalan Dato Onn, 80720 Johor Bahru, Johor, Malaysia- Attraction
Woodlands Jetty
Woodlands Jetty, Singapore 730919, Singapore- Viewpoint
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
We would like our guest to be informed that, there is a construction work going on around the building. There might be noise from 9;00 AM - 5:00 PM on weekdays and 9:00AM to 1:00 PM on Saturdays.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Aug 6, 2026 until Mon, Aug 17, 2026
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Garden
BBQ facilities
Lift / Elevator
Express check-in/check-out
Children's playground
Sauna
Games room
Table tennis
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Designated smoking area
Pool with view
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Property cleaned by professional cleaning companies
CCTV in common areas
24-hour security
Key card access
Room Types
Studio Apartment with King Bed
Up to 3 guests42 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
This apartment's special features are the pool with a view and the hot tub. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
Sea View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorSeating AreaFanToiletMicrowaveWashing machinePrivate bathroomKitchenPrivate entranceTile/marble floorHardwood or parquet floorsDining area
Two-Bedroom Apartment with Sea View
Up to 8 guests118 sqmDouble bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Guests will have a special experience as this apartment provides a pool with a view and a hot tub. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment offers a flat-screen TV, a washing machine, a seating area, a dining area as well as sea views. The unit offers 3 beds.
Sleeps
Up to 8 guests
8 adults · 7 children
Beds
Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
118 sqm
Sea View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorDeskSeating AreaFanToiletMicrowaveWashing machinePrivate bathroomKitchenPrivate entranceSofaTile/marble floor
Studio Apartment with Sea View
Up to 3 guests42 sqmDouble bed (131-150 cm wide)
Guests will have a special experience as this apartment provides a pool with a view and a hot tub. Boasting a private entrance, this air-conditioned apartment includes a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with sea views, this apartment also offers a washing machine and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
42 sqm
Sea View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorSeating AreaFanToiletMicrowaveWashing machinePrivate bathroomKitchenPrivate entranceTile/marble floorHardwood or parquet floorsDining area
One-Bedroom Apartment with Sea View
Up to 4 guests100 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
This apartment's standout feature is the pool with a view. This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a private entrance, a seating area as well as sea views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
100 sqm
Sea View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorSeating AreaFanToiletMicrowaveWashing machinePrivate bathroomKitchenPrivate entranceSofaTile/marble floorHardwood or parquet floors
Apartment with Sea View
Up to 10 guests118 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Double bed (131-150 cm wide)
This apartment consists of 2 bedrooms. It has kitchenware, an electric kettle and an oven.
Sleeps
Up to 10 guests
10 adults · 9 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Double bed (131-150 cm wide)
Room details
118 sqm
Sea View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteSeating AreaFanToiletMicrowaveWashing machinePrivate bathroomKitchenPrivate entranceSofaTile/marble floorHardwood or parquet floorsDining area
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(232 total)
Provider-sourced guest reviews.
8/10
Reviewed Jun 29, 2026view..hot water..neat n clean
low water pressure
9/10
Reviewed Jun 5, 2026Clean, spacious and cozy condominium with excellent privacy. The minimalist design and comfortable furnishings created a relaxing atmosphere.
We enjoyed our stay but we noticed several times that the lift access door (3rd floor) to our floor was left open. Please keep the security measures strictly enforced and remind residents and guests to follow the building’s access rules for everyone’s safety.
7/10
Reviewed Jun 2, 2026Clean and good facility
Tight rule for pool, some equipment need to bring to play like ping pong
9/10
Reviewed Apr 12, 2026The view from the balcony...
Nil
6/10
Reviewed Mar 3, 2026Very spacious. Kids play corner was good to keep kids occupied.
The area around the toilet did not dry quickly, as there was no drainage near the toilet bowl. It also had an unpleasant odor.
8/10
Reviewed Jan 23, 2026Location and security
The hot tub is broken therefore jacuzzi
10/10
Reviewed Jan 1, 2026everything in the house
nothing
10/10
Reviewed Dec 26, 2025Clean and home vibe
None
9/10
Reviewed Dec 24, 2025clean and spacious for a family trip
security is very strict regarding upon entry and exit with own car BUT it also shows their good commitment making sure the place is safe.
10/10
Reviewed Dec 8, 2025The View From Window was Nice. My kids love Living Room Play Area.
NA
10/10
Reviewed Sep 19, 2025Had a great stay! The place was big, comfy, and super convenient. The view was absolutely awesome — we got to catch both the sunrise and sunset right from the unit. The kids had a blast at the play area, which made it even more enjoyable for the whole family
Not exactly near CIQ, but still easy to move around using GRAB. Only downside was the bathroom in the room had a bit of a smell.
5/10
Reviewed Sep 18, 2025Nothing except for the friendly,helpful guards.
I think the whole place is quite run down not only the unit itself.Nothing much nearby other than a Chinese restaurant which was not fantastic and an Indian restaurant which I didn't get a chance to try.If you use grab it's cheap and easy to move around
9/10
Reviewed Sep 14, 2025Superb venue, extremely wonderful
Considering the location of this venue , it's relatively expensive but still worth it especially travelling with family members.
10/10
Reviewed Sep 10, 2025Nice view, clean places, very comfortable for staying
8/10
Reviewed Aug 25, 2025The location a bit further from CIQ which is good, less road congestion.
The pillow needs to change. Not really comfortable.
8/10
Reviewed Aug 13, 2025I like the slides and things prepared for kids.
The shared bathroom is quite smelly.
9/10
Reviewed Jul 23, 2025The check-in/ out instruction is clear. The inquiry support is immediate. The staff there super friendly. Strongly recommend to bathtub lover like me.
Nothing
8/10
Reviewed Jun 22, 2025Nice and clean, comfortable and the view is superb
Almost none. its just too scared to use the bath tub cause the crack and dripping water came from the ceiling 😂
10/10
Reviewed Jun 7, 2025Host and staff were helpful and friendly, smooth check in and check out, my second time booking with this host. Really enjoy my stay here. Every thing was exceptional and most of all the bed is comfy and clean but only the jacuzzi is not working/available but still can relax inside the tub and one of the rattan chair at the balcony is broken when we arrived. Hope to come again in the future.. Thanks for the great service and keep it up.
10/10
Reviewed Jun 6, 2025Very big and clean...tight security and this is good for safety...friendly eviroment for kids...will surely book again for our next trip there...Host Miss Ying is very friendly and reply all enquiry well...
Nothing much to say but for someone that not driving its quite far to go out late night to get supper...Can order grab and collect at security point but too bad above Rm100 need to pay by cash as apps dont accept by card...so need spare more cash in case u going to order food by apps...
10/10
Reviewed May 24, 2025- Location very good, rm5 for grab to most places nearby in town. - Check in and out process very clear. Host sent a document with pictures to clearly show how to go thru security, get the key card, and get into the room. - The best part is everything in the room is super clean. Floor, bath tub, toilet, shower, basins, and even the balcony area all way cleaner than I've experienced in most places. Feels really like home to be able to comfortably relax immediately without having to clean things before using. Could even step into the balcony area barefooted and use the tables and chairs without having to dust it. - Love the diffusers and fragrances used in the the room. Was a wonderful bonus to sit at the counter area and have wafts of jasmine flowers. - Balcony view overlooks the pool below and the sea facing Singapore. And the unit is high up enough (and weather was also good enough) that it feels really relaxing to chill at the balcony area, something I didn't expect at all.
- Fan remote wasn't working, but that wasn't an issue because we didn't really need to adjust it much. Just used the wall switch to turn on and off. - Pillows could have been firmer, but that is more of a personal preference since some ppl might prefer super soft pillows.
9/10
Reviewed May 1, 2025Earlier communication on guests confirnation is required to avoid dispute on number and age of guests.
9/10
Reviewed Apr 13, 2025Really suitable for family..
9/10
Reviewed Apr 7, 2025I was surprised with the room when I went in. It looks so comfy. The security is very responsive. The balcony and bathtub is clean.
10/10
Reviewed Mar 31, 2025The cleanliness and comfort is excellent
8/10
Reviewed Mar 30, 2025Location is quite good as it is quite close to JB city and residential area. This unit is facing the straits of Johor-Singapore. Cosy design and clean.
Quite noisy as it is closed to CIQ, noise from the traffic especially motorcycles can be heard here. The refund of deposit is quite slow (within 24 hours after checking-out).
9/10
Reviewed Feb 2, 2025The home was very clean, as what the other reviews mentioned. Super easy to get grabcars, and security was good too.
10/10
Reviewed Jan 18, 2025I love the scenery from the balcony ... The stay is beyond comfortable.... Easy access of parking... Friendly guard staffs... Quite place... Everything is nearby... Overall i love it🥰🥰🥰🥰
Actually none
10/10
Reviewed Jan 17, 20251. the property owner very helpful and supportive and even can reply my WhatsApp messages in the middle of the night. 2. very cozy and comfortable place to stay. Peaceful life. the studio room quite huge. 3. can see the JB Custom checkpoint (CIQ) from the place i stay (Level 14). so near can go SG already. haha. 4. Can see the video clip that i record for the room https://drive.google.com/file/d/1EGtRb1EsVlPx_gsEriPpG7oxIWPKM_G7/view?usp=sharing 5. Have Washing machine, fridge, electric gas cooker and electric oven. all complete. but i never use as travel one day only for business trip. 6. balcony have chairs and table, can chill and drink and enjoy view. so nice and great, 7. duno what else to say, everything is perfect.
1. Just the bed still have few strands of hair, which for me, is okay. can clean up my self. but i suggest to make sure bed and the bed sheet are clean for next visitors to stay.
10/10
Reviewed Dec 28, 2024Very clean
Nothing everything perfect
10/10
Reviewed Dec 26, 2024Near CIQ Was so clean and spacious. Layout was perfect. Really suitable for families.
None
9/10
Reviewed Dec 24, 2024Nice and cozy place to stay
9/10
Reviewed Dec 23, 2024It was comfortable. Neat n clean. The beds were great and the host was super prompt in all our queries. :) she even did a video call late in the night to guide us how to connect to netflix .
Only the common bathroom in the hall had a slight damp drainage smell.
8/10
Reviewed Dec 22, 2024cleanliness
bathroom in the middle room smells vomit ( kepam)but since u have another bathroom near the kitchen so no problem for me
10/10
Reviewed Dec 19, 2024Staff is very responsive and provide good service
10/10
Reviewed Dec 15, 2024my family was very happy with our stay. apartment was clean & cosy! definitely will come back! highly recommended 👍👍👍👍👍
9/10
Reviewed Dec 15, 2024Clean apartment with a great view.
One particular appliance is not working but still the homestay experience was great.
10/10
Reviewed Dec 2, 2024We had a wonderful stay at this apartment! It was impeccably clean and tidy, and provided all the essentials such as body wash, shampoo, and more. The owner was incredibly responsive, making communication a breeze. The apartment had no foul smell and was pleasantly fragrant, which added to our comfort. The deposit refund process was almost immediate, which was a pleasant surprise. We would definitely book again. Highly recommended!
10/10
Reviewed Nov 25, 2024Everything was good and most importantly the house is very clean. Thumbs up to the host, Ying.
NIL
9/10
Reviewed Nov 19, 2024Very clean. Management is responsive. Filtered water and hot water are provided.
10/10
Reviewed Nov 4, 2024Clean, reliable wifi, good location, nice firm bed, and there’s a washing machine :)
Nothing to dislike about the room! Gym was smelly though but that’s the building management issue
10/10
Reviewed Nov 2, 2024Everything
10/10
Reviewed Oct 22, 2024Clean & Friendly Staff
Comfort, friendly introduction by staff , good staff to settle problems.. high recommend.. keep it up ..
9/10
Reviewed Oct 14, 2024The place was clean looks exactly like the picture, very comfortable and convenient , will definitely head back to this apartment again , host was very helpful and clear with the instructions .
10/10
Reviewed Oct 2, 2024Checked in was a breeze and the room was the cleanest so far that I have stayed since 2020
Nothing.Its perfect for us.We like firm beds and pillows and we got that.No bed bugs or itch after a night of good sleep
10/10
Reviewed Sep 30, 2024Everything!
Nil
10/10
Reviewed Sep 30, 2024Secure, convenient, all necessities catered Ie, soap and shampoo, towels and crockery Check in was a breeze. Security are on hand to help you 24/7.
Parking arrangements could be better. It not the fault of co-host. Apparently someone blocked my parking space and I had to park on the 4th floor. To return/ collect visitor parking notice is quite a hassle
9/10
Reviewed Sep 23, 2024Great view of Singapore and the causeway.
10/10
Reviewed Sep 17, 2024The homestay is very spacious. Big enough to fit a family of 7. Everything is in order. All the rooms are clean and neat. The additional bathroom was an advantage. Also, the MBR is equipped with a jacuzzi bath tub. Tub toys are also provided for the children to use. Complimentary instant drinks, water dispenser and basic dishes are provided. Basically all basic needs are provided i.e towels, shower gel, shampoo, laundry detergent etc. Location is very close to CIQ. Checking in was also easy as the instructions were given clearly. The hosts are very responsive and friendly. Thank you so much for the hospitality.
The jammed road leading to the homestay as it is located very near to CIQ exit but it is bearable.
10/10
Reviewed Sep 17, 2024The location is good. In the city centre
Nothing I could think of.
10/10
Reviewed Sep 16, 2024Convenient location near CIQ. Room was clean. Enjoyed the stay.
10/10
Reviewed Sep 7, 2024Everything Abt the apartment
Nil
9/10
Reviewed Aug 26, 2024Everything I liked, beds, leaving room,view from the room etc.
Minor repair works in toilets.
7/10
Reviewed Aug 19, 2024Was clean n tidy … spacious … safe ….
Nothing
8/10
Reviewed Jul 29, 2024Cleanliness
No convenience shops around
9/10
Reviewed Jul 22, 2024House was beautiful and clean (exactly as pictured). Kids had fun in the jacuzzi. View was amazing too (and helps you see if theres a jam). Swing on the balcony was fun too.
Wifi was unstable. There was no connection.the entire morning.
9/10
Reviewed Jul 4, 2024the property is clean. the bed and pillows are comfy. the house is fully equipped with microwave, washing machine and water filter unit. so convenience. the location is nearby to many good local food. the owner is also nice. my unit has 2 rooms with 3 bathrooms. no more fighting when it comes to go to toilet. love it so much. the whole apartment look a bit shady from the outside but the unit is really nice.
the parking lot is a bit narrow and tricky.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Family-friendly amenities
- •Beautiful views
Areas to consider
- •Limited food options
- •Some cleanliness issues
Cleanliness
8.56/10The reviews mentioned cleanliness positively, though some references note issues like smell in the bathrooms.
Service
10/10The staff is described as friendly and supportive, enhancing the stay.
Location
8.53/10Location is somewhat further from CIQ, but this reduces congestion, making it a positive aspect overall.
Room Quality
9.07/10Rooms are spacious and comfortable but noted for some cleanliness issues.
Amenities
9.52/10Amenities like the play area and nice views were well-received.
Value for Money
9.05/10Some reviews argue it's relatively expensive but worth it for families.
Food and Beverage
8.51/10Limited food options nearby, with mixed reviews about the dining experiences.
Overall Experience
9.56/10Guests generally had a very positive experience as a family stay, despite some noted shortcomings.