General Luna Pier
General Luna Pier, Dapa-Union-General Luna Road, General Luna, 8419 Surigao del Norte, Philippines- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation in General Luna
Convenient Amenities: Casa De Loren offers air-conditioned rooms with a private entrance, free parking, and paid airport shuttle service for your convenience.
Comfortable Stay: Each unit is equipped with a desk, kettle, private bathroom, and free WiFi. Some rooms even feature balconies or garden views, ensuring a comfortable and relaxing stay.
Explore the Area: Take advantage of sightseeing tours and bicycle rentals available nearby, allowing you to make the most of your visit to General Luna.
Book your stay at Casa De Loren for a luxurious and convenient experience in General Luna!
Check-in from
01:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Twin bed (90-130 cm wide), 2 Queen bed (151-180 cm wide)
Room details
46 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 8 guests
8 adults
Beds
Sofa bed (Variable Size)
Room details
40 m2
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
38 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
42 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The staff, location and rooms were great!
The bathroom towels and lack of sunbeds :)
Muy buena ubicación, la piscina está muy bien, la atención del personal es impecable. Fuimos de ruta un día al norte y nos permitieron dejar las mochilas con todo en el hotel para cuando volveríamos al día siguiente. El alquiler de la moto allí también es fantástico.
Su ubicación.
La habitación estaba sucia, manchas en el suelo, pelos, y hasta una pastilla de jabón usada en el baño. La habitación no tenía nada que ver con las fotos, principalmente el cuarto de baño, lleno de humedad, no es el de la foto.
Staff were amazing and super helpful when I needed a locals help about issues
Wi fi was not great when trying to sort travel issues out Towels were paper thin and falling apart
Near the restaurant and tourism road.
In the standard room, the problem is that the air conditioner in Room 2 is not cooling well.
Would defiantly stay here again, great location, staff were nice and helpful. The pool is a bonus and nice little bar to relax at.
Locatie
Wanneer je doucht is de hele badkamer nat
ubicacion centrica el personal nos coordino las actividades y el traslado al aeropuerto habitacion moderna con AC y netflix
nos pilló un tifon y la recepcion del hotel y zonas comunes se inundaron literalmente. Toda la escalera estaba empapda y me caí por la escalera porque no habia antideslizante. Fue peligroso
Tiene buena ubicación ya que está muy cerca de la calle principal, la piscina está bien y muy buen aire acondicionado.
Por la noche escuchaba la música de uno de los locales que estaba cerca y por la mañana el ladrido de unos de los perros que tienen por allí. No hacen limpieza ni cambio de toallas
Great location & facilities. Rooms were really nice
Das Frühstück sbuffett ist super, das Zimmer Gross und komfortabel, die Betten sind super. Herzlich und freundlicher Empfang. Das Ambiente abends im Restaurant ist schon.
Leider lässt sich die aircondition in der Zimmern nicht gut regeln, so dass man nachts in Zugluft schläft oder aber es zu warm ist. Im Restaurant Pasta Bolognese und den Burger gegessen, beides war nicht wirklich gut, an Dr Bolognese hat die Tomate gefehlt, es schien nur öl und Hackfleisch zu sein. Das burgerfleisch hatte nen seltsamen Geschmack und der Käse war kasesoße. Beides habe ich. Auf Cebu schon wesentlich besser gegessen. Für uns war das Essen ein Reinfall.
location is perfect - exactly in general luna area
Very nice and friendly owner receptionist and staff
L’accueil et le personnel La mini terrasse du Cotage L’espace à l’intérieur Le calme La climatisation Le sympathique chien des propriétaires
La cuisine et la salle d’eau sont à rénover complètement (Pour information c’est déjà le cas des autre chambres me semble-t-il, chambres neuves agréables et modernes) WIFI intermittent
Rez-de-chaussée proche de la piscine Chambre assez grande et moderne L’accueil le personnel La propreté
Internet WIFI dans la chambre défectueux Bruits de machinerie (local mitoyen) Difficultés à verrouiller la porte principale à clés
מרכזי ושקט
הבריכה מפוצצת בכלור הרס לי תכשיטים שזה היה מבאס
Location is top! Staff were nice, warm and accommodating. The pool is a good feature of the place as well.
Linens and pillows could be improved as they were not really comfortable for my taste. Wifi connection could also be improved as it wasn’t really stable or strong enough for my Teams and Zoom calls.
Nice friendly hosts and lovely staff. All very polite and welcoming.
Nothing. It suited our requirements perfectly.
The host was very accommodating. The facility is near other establishments, very convenient stay.
The towels left lints(?) on skin after use. Disgusting feeling.
Fantastic location, clean, extremely friendly staff!!
Cottage tres spacieux, avec cuisine équipée, douche avec débit correct. Grand lit confortable. Chambre propre. Calme malgré l’emplacement central. Terrasse très appréciable. Wifi qui fonctionne très bien. Possibilité de louer scooter, et possibilité d’avoir navette pour aller à l’aéroport.
Belle piscine mais pas de transat pour s’y poser .. Pas d’eau potable à disposition, alors que proposé dans la plus part des hôtels des Philippines.
We rented the Cottage which was basically furnished but had mostly what we needed. The owner is adding to the place so things are a work in progress. It would be great to have some seating around the pool and work was being done to what will be a poolside bar the whole time - wish we could have seen it finished!
However, there was no privacy to be had - it’s situated at the front of the complex and people are always sitting or hanging around right outside so you cant really open the curtains. The bath towels were incredibly ratty, all pulled and thin (though they did change them when I asked), and no hand towels were provided. There was only one little hook in the bathroom to hang them on and no laundry airer was provided either (which other rooms did have), just a piece of string across the balcony (there was no hanging space in the room either, only shelves) - that would have been really appreciated as we were hanging damp things on the fridge handle and all sorts! The blanket on the bed was bleach stained and some of the cooking equipment wasn’t totally clean. The bathroom was a basic wet room style shower with poor water pressure in the tap but ok shower, and the toilet didn’t always flush well. The WiFi was pretty ropey - eventually the owner switched us to a better one. And bedside lamps, even just one, PLEASE! They’re not a big ask but make a huge difference. They did organise a share van back to the airport for us but there was confusion with the driver on whether it was 300PHP for us both or each - he wanted each, the hotel just said flat 300, same as on arrival, so maybe get that clarified.
I have to say that the location was great, just a minute walk to the main road. The room was a very good size, clean and well equipped. The owner was a great guy and the staff (Lynn) amazing
Nothing, all was great.
El personal era amable, la piscina estaba bien, sobre todo cuando estaba lloviendo que no se podía hacer mucho. El aire acondicionado era bastante agradable con la calor de afuera.
No se como se gestiona la limpieza, pero durante 4 días no se pasó ningún día a limpiar o cambiar toallas, había champú pero no gel. La tapa del baño estaba rota y era algo incómodo sentarse.
The owner (couple) they are really polite and good people
None
It vibe of the place, it gives you a feels of "home away from home" so overall, must place to stay in Gen Luna. Its close to the busy area yet very solemn inside the property.
The road going to the property, but ofccourse this is something about the LGU not the owner of the property.
Line est adorable et serviable, très efficace elle répond très vite. Le logement était très propre. C’est à quelques mètres du centre ville à pied, mais c’est une résidence très calme. Merci pour l’accueil 😇
Débit d’eau de la douche, et connexion wifi très instable
Room was lovely, clean and spacious. The staff were so friendly and really helpful, helping us to organise surf lessons, boat trips and airport transfers.
Appartement war schön groß. Pool war sauber.
Etwas zu laut von der Umgebung. Mit Kleinkind nicht zu empfehlen, da es an der Hauptstraße viel Verkehr gibt. Leider hat es 3 Tage geregnet.
Great stay. Good location, away from noise. Very nice staff and pool.
.
The room was superb it was well ventilated that you didn't need the aircon on all the time.restraunt and bars all within walking distance.bike, tours and airport transfers can be organized at the hotel.the communication between the owners is outstanding.
I completely forgot to mention there are cockroaches living under the sink but everything else was great.
De locatie is super!
Location was great. In the heart of General Luna.
Walking / driving to the property -- Road was full of potholes and mud
Great location Spacious room Working AC
They missed some small details that could really make a difference: No complimentary filtered water offered for guests No tea and coffee No hand soap in bathroom In a 5 day stay there was no room cleaning (no bin emptying / towel changing) these things had to be self initiated. I ran 6mins late for check out and they quickly came rushing me out of the room 😅
ניקיון מרווח מקלחת מצויינת בריכה
מחיר קצת יקר יחסית
The staff were very nice and welcoming. Nice pool to dip into after a hot day - it looked like the pool area was getting an outdoor bar made which would be very nice once finished.. The outside area was kept clean and well maintained even after heavy rain during the night.
Location was perfect since it was close to the main road but far enough that it wasn’t too loud. The rooms were very clean and the owners were so friendly and accommodating!
The only downside, I would say, was that in the specific room that we stayed in the bathroom door wouldn’t close all the way.
Muy bien ubicado a 100 metros playa y junto a zona restauración y ambiente nocturno pero tranquilo. Espacioso y limpio.
La puerta de la habitación hay que hacer un cursillo por decir algo
There was some construction and associated disruptive noise that had not been disclosed. I asked if possible to have a room not directly next to where the construction was taking place and the male host was rude/unhelpful in general, and combative in nature. He did ultimately find a room further away, but the construction work prevented enjoyment of the pool area. The lady host was lovely, though I won't stay here again because of the male host's attitude.
Staff were all very friendly, we booked airport transfers, scooter rental and trips all through the property which was really convenient too. We stayed in the cottage and our room had everything we needed and the location was perfect for us, right on the main road but also far enough away to still be nice and quiet. We also had a blackout at the end of our stay but the property has a generator which was really handy! We loved our stay here and would definitely come back in future :)
Alles super sauber, sehr gepflegtes Grundstück mit neuem schickem Pool, super nettes Personal, gerne wieder :-)
Aktuell kleinere Wegarbeiten auf Grundstück, jedoch nicht wirklich störend. Leider bisher keine Liegenöglichkeiten am Pool.
Top locatie met een heerlijk zwembad en de kamers zijn ook goed. Een grote kast waar je veel spullen in kwijt kan, fijne douche en een lekker bed. Ook heb je een tv waar je Netflix op kan kijken voor het slapen. Personeel is behulpzaam en vriendelijk!
New swimming pool, new rooms, helpful staff, good vibes, feel like home
Location, kindness, cleanliness, quiet
De locatie is heel fijn, net iets uit de drukte maar echt in een zijstraat van de toeristenweg. De kamer was simpel maar netjes, de tb had netflix. De mensen waren heel erg aardig, we voelden ons welkom! Ze zijn bezig met het maken van een zwembad en een bar. Wij mochten alvast gebruik maken van het zwembad dus dat was eeen aangename verassing. Een mooie aanvulling :)
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Clean and good hospitality.
מיקום מעולה, יפה, החדר נוח, נעים ומרווח.
ממליצה לבדוק טוב את תקינות החדר, ואם יש בעיה לדווח מראש לצוות המקום. הדלת של החדר שהיינו בו היא דלת הזזה והיא לא נסגרת עד הסוף, נשאר חריץ קטן. לא חשבנו שזה תקין, לכן ניסינו לסגור והדלת יצאה ממקומה. מיד פנינו לצוות המקום לעדכן. למחרת נאמר לנו שאולי נצטרך לשלם מהפיקדון שלנו עבור הדלת, למרות שלא השתמשנו בשום כוח ופשוט הדלת עצמה לא הייתה תקינה. בסוף לא נלקח מאיתנו תשלום, אבל החוויה הייתה קצת לא נעימה… מעבר לכך הייתה לנו שהות נעימה במקום, ואני כן ממליצה עליו.
Emplacement parfait, à 30 secondes de la route principale avec tous les restaurants et bars, mais au calme Personnel au top et à l’écoute Je reviendrai
Salle de bain qui mériterait d’être modernisée
הצוות היה מקסים מאוד
שילמנו מראש חודש שלם וזו הייתה טעות נוראית! החדר היה מלא פשפשי מיטה ובעל המקום לא נתן לנו פתרון לבעיה שנמשכה כל החודש! בנוסף במשך כל החודש הייתה בנייה של בריכה במקום וכמובן לא דאגו לספר לנו על השיפוצים לפני כך שכל בוקר נפתח עם רעש של בנייה אם היה לי כסף מיותר הייתי עובר מקום ביום הראשון
La guesthouse si trova in una strada secondaria a pochi minuti a piedi dal centro di General Luna, comodo quindi a bar e ristoranti. Personale attento e gentile Possibilità di noleggio scooter ed escursioni
Alcune sere arriva il rumore della musica dai locali vicini, ma niente di esagerato
החשמל סולרי ככה שלא מרגישים בהפסקות חשמל של האי!!!
Nos alojamos dos noches y la experiencia fue muy buena. El hotel está en una calle tranquila justo al lado de la principal, así que se descansa bien pero estás en pleno centro. La chica de recepción fue encantadora, nos ayudó en todo momento y además alquilamos una moto directamente con ellos por 400 PHP el día, es más o menos el precio que veíamos por allí, y reservarlo directamente con ellos era más cómodo. Aunque si lo reservabas más de un día eran 350PHP. La habitación estaba bastante bien: éramos tres personas y teníamos dos camas muy confortables, aire acondicionado y un pequeño minibar. El baño también estaba bien, con agua caliente y buena presión en la ducha. Sin duda es un sitio que merece la pena si vas a siargao.
Lo único a tener en cuenta es que no hacen limpieza diaria ni cambian toallas o basuras, aunque ya lo habíamos leído en comentarios y no nos supuso ningún problema al ser solo dos noches.
La ubicación es muy buena
El olor a humedad
Quality, clean, great location, good wifi, have their own solar/generator so immune to island power blackouts.
Everything is clean and proper.
It’s spacious and very good location, I love that it is clean and you can even cook :) the owner & staff are very accommodating.
Location and safety!
The baha outside…
Really cute property. The location was fantastic. Right in the centre of general luna but wasn't noisy at night as tucked away down a side street. Fridge stocked with beer and water which was nice. Balcony was also lovely. Comfy bed. Staff were all very friendly and accommodating, so was the lovely dog. Netflix on the TV was a huge plus. Bedside lamps and plugs on each side, always good. Good amount of storage and hangers. Would recommend, we really enjoyed our stay here.
Would prefer a proper duvet on the bed rather than a sheet and fleece blanket and pillows were a bit lumpy/only one per person. I think considering the price range i would have expected a duvet and 2 pillows per person. We had a bit of an issue with ants around the bin on the first day, some ant spray and a change of bin sorted out the issue- very clean and insect free otherwise so not a big deal, they might have liked the tea bags.
Our home away from home!
Good price for value. Good location. Warm water in the shower. The local staff are friendly.
They only give you one toilet paper roll at a time which can be frustrating especially since there’s no 24 hour reception. There’s a lot of noise coming from the area though it’s not the property’s fault. Very low shower pressure.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.38/10Review mentions clean accommodations, though issues with bed bugs were highlighted.
Service
9.35/10Consistently praised for friendliness and helpfulness across reviews.
Location
9.39/10Conveniently located, close to main attractions yet in a quieter area.
Room Quality
8.34/10Rooms noted as clean and comfortable but had minor issues like door functionality.
Amenities
8.87/10New pool and additional facilities like Netflix in rooms were appreciated.
Value for Money
8.33/10Good value considering location and amenities provided, but concerns about bed bugs impacted perceived value.
Food and Beverage
8.88/10No specific mention, but positive ambiance and availability of refreshments likely exist.
Overall Experience
8.85/10Generally positive experiences, though a significant issue with bed bugs affects overall satisfaction.
Family rooms with balconies offer garden views and multiple sleeping options, including queen and twin beds, ideal for groups or multi-generational stays.
Several rooms feature a pool with a view, adding a relaxing backdrop right from your accommodation.
Free parking on-site makes arrival and exploring General Luna easy and stress-free.