Pos Bloc Medan
Pos Bloc Medan, Jalan Bukit Barisan, Kesawan, City of Medan 20111, North Sumatra, Indonesia- Attraction
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Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.
Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.
Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.
Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
72 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
81 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
55 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Makanan enaknya dan pelayanannya ramah sekali
Tidak ada
All Good, service staff humble, room specious and clean. location perfect.
Sehr nettes Personal, wunderschönes sehr zentral gelegenes Hotel. Gute Ausstattung an Fitnessgeräten. Tischtennis usw. Sehr umfangreiches und reichliches Frühstück, wo jede Altersgruppe etwas finden kann.
Apartment war sehr groß, jedoch hätte es an der Küchenausstattung (Messer, Gabeln usw.) mehr bei Ankunft geben können.
Sangat happy menginap di Grand Cityhall, apartement nya dangat cocok untu family dtaycation, semua standar bintang 5, layanan staf ketika c/in dan out juga mudah dan efesien, breakfast sedap dengan variasi yang lumayan lengkap.
Perjalanan dari Malaysia, setiap ke Medan pilih hotel nya pasti Grand Cityhall hotel, selalu nyaman pilih hotel ini.
Kamer
sehr freundlich
Die Lage ist in Ordnung und das Personal war freundlich.
Die vielen wirklich guten Rezensionen haben uns bewogen, dieses Hotel zu wählen. Allerdings können wir diesen nicht zustimmen. Was uns überhaupt nicht gefallen hat, war das uns angebotene Zimmer, das eigentlich als "heruntergkommen" bezeichnet werden muss und keinesfalls dem Anspruch eines 5-Sterne-Hotels gerecht wurde. Nicht nur, dass die Tapete am Fenster bereits herunterkam oder die Wände insgesamt fleckig wirkten. Schlimmer war der Schimmel im Badezimmer, der sich entlang der Badewanne und auch der Dusche zog. Dazu kam, dass das Waschbecken bereits gebrochen war. Weitere Anermungen? Der Safe konnte nicht geschlossen werden und warum ein Bügeleisen als Zimmerausstattung angegeben wurde, sich dann aber herausstellte, dass damit ein kostenpflichter Bügelservice gemeint war oder ein Fön, der bereits nach 3 Minuten den Geist aufgab - all das kam zusammen, sodass wir uns fragten, warum dieses Zimmer überhaupt vermietet und nicht renoviert wurde. Beim Auschecken wurden wir übrigens nicht gefragt, ob alles in Ordnung gewesen wäre. Vielleicht kommt das noch...
Très bon emplacement ; belle piscine : bon petit déjeuner ; room service ; personnel très serviable
La connectique dans la chambre,
Situació.
L’esmorzar i les instal•lacions són bastant antigues.
Spacious room in central location - awesome breakfast.
Amazing rooms, food and service in a central location
Nothing
Menginap selama tiga malam di hotelnya, ke dua kamar kita super nyaman, fasilitator mewah dan lengkap, service ketika check-in dan check-out juga mudah, ketika sarapan pagi ketemu Mba Ade dan pak Coy, pelayanan sangat inisiatif dan efesien, coffee late & cappuchino buatan Coy juga enak sekali, Benar-benar semua baik dari pelayanan, fasilitas, lokasi mendefinisikan standard hotel bintang 5.
Das Frühstück hat eine riesige Auswahl und das Personal ist freundlich
Ich empfinde dieses Hotel nicht als 5-Sterne-Hotel
good
Friendly staff, room was very nice too at first glance
The room was quite dirty on the walls, lots of mold etc. The staff did resolve our issues
Good hotel for family with little children. my kids were having fun. The staff was friendly. the hotel location near from shopping mall avenue
De stank in de badkamer.
Luxe hotel! Veel faciliteiten. Propere kamers.
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Perjalanan dari Malaysia, kita sangat happy, ke dua kanar sangat nyaman, bersih, AC sejuk. Breakfast sedap, bervaraisi, lokasi juga sangat strategis, pelayanan staf-stafnya juga ramah
Lekker eten!
Behulpzame mensen altij vriendelijk.
Aanbod van restaurant mag wat gevarieerde
An enjoyable stay - the room was comfortable and breakfast excellent and varied.
Everything. This is a quality hotel with excellent facilities and well trained and efficient staff. Absolutely nothing to leave a negative comment about.
Stay was perfect
De hotelkamer zelf, met het bad erin waren erg mooi en schoon.
L'hôtel est très bien situé, dans un quartier très vivant. Le personnel est adorable et très accueillant. Je recommande vivement!
Nous avons été surclassé en chambre Corner Deluxe avec une belle vue sur Medan. Le lit et les équipements en chambre étaient parfait. Le personnel est très sympathique et toujours à disposition. Service de laundry excellent. Bon petit déjeuner. Sans doute l'un (voire le meilleur) hôtel de la ville.
Nous aurions aimé profité du service de massage (30% discount), de la piscine et du spa mais c'est fermé à 21h.
Die Lage, das Fitnessstudio, das Frühstück
Am Foyer wird entschieden, wer welches Zimmer erhält, laut Hotel Manager. Wir hatten unfassbaren Glück als „Nicht Raucher“ ein Raucherzimmer zu erhalten. Und mussten mit dem Hotel Manager in den Konflikt gehen. Diese schien nicht zu verstehen.
Comfortable rooms and beds, good rest after long flight
Lokalizacja. Bardzo życzliwy personel. Smaczne śniadanie z akcentem na kuchnię indonezyjską.
Obiekt troszkę stary. Okrągły basen nie nadający się do sportowego pływania - głównie ze względu na liczbę krzykliwych dzieci od 7:00 do wieczora. Sala śniadaniowa bardzo mała jak na liczbę gości. Brak możliwości oglądania transmisji meczów MŚ 2026 i to zarówno na telewizorach w pokojach jak i w lobby. Zdecydowanie lepszym wyborem - mimo nieznacznie gorszej lokalizacji - jest Four Points by Sheraton.
It’s close to any places
There was dust on the wall and the cleanliness is bad For those having allergies, that’s horrible
Beds were clean. Good variety at breakfast. Good location.
Furnishing is a bit old. Some parts of wallpaper were mouldy.
Comme la plupart des hôtels en Indonésie il est difficile de les entretenir dans le temps avec l’humidité. Des traces étaient présentes dans la chambre mais la chambre était tout à fait agréable. Nous avons pris un room service pour le repas du soir et c’était très bon et copieux.
I really enjoyed this hotel in downtown medan. The hotel is great, the staff is incredibly helpful and the rooms are spacious. I highly recommend
Great quality, good price. Spa and sauna good. Restaurants and bar all good and the staff are very friendly
The lift controls are independent for each lift so they all get pressed and that slows the service as all lifts end up stopping at every floor
We stayed here at the end of a couple weeks travelling Sumatra. The value for money was amazing. The facilities such as gym, pool and sauna were perfect to help us relax before the long journey back to the UK. Room was gorgeous and slept perfectly in the bed. Staff were extremely friendly and helpful and yeah just 10/10.
Well located. Rooms ok. Facilities ok. All ok. Nothing great though.
Not very organized. Room was not available at check in as they had “allowed” a late check out. Facilities limited. Indoor pool was extremely overheated to the point of scalding. Too hot to enter. A bit chaotic and not relaxing…
La situation géographique, la gentillesse du personnel, le petit déjeuner...
Second stay di grand city hall sangatt nyaman
Sangatt memuaskan
The property is in a good location the rooms are clean this is the second time I have stayed here the breakfast is good
Unfortunately I was given a smoking room but the hotel was fully booked which they apologised for the staff are very helpful and tried to accommodate for me
The staff are very friendly, the food is good, the quality of the spaces are very nice and the spa experience was brilliant value for money.
I couldn’t turn the AC off without taking the room card out and losing all power
La chambre est spacieuse et il y a tout ce qu’il faut. Le petit déjeuner est par ailleurs très bon.
Les installations sont assez vieilles et les peintures également. Un petit rafraîchissement serait nécessaire
The best service and hotel in Medan, will absolutely come back for the food, bed, room, and service. Highly recommend if you’re looking for a bit of luxury and comfort!
Sangat puas dengan hotelnya, sampai mau perpanjang kamar, tapi tidak kebagian karena sudah full, pasti akan menginap di Grand Cityhall jika ada kesempatan Ke Medan lagi
Locatie in het centrum
Zwembad vrij klein
Hotel très confortable avec belle chambre spacieuse. Le petit déjeuner était varié et très bon également. Parfait comme point de chute en arrivant à Medan :)
Overall oke First time stay in this hotel, Clean room, nice sevice
Fabulous hotel
Nothing
Schone kamer
Het zwembad had voor zo veel gasten maar twee ligbedden
Personnel aimable , service parfait et propreté
Impossible de dormir au 12eme étage fenêtre fermée jusque 3 heures au matin on n'entend que les voitures motos et klaxons et à 6h du matin musique pour une journée car free. ( je ne sais pas si c'est comme ça tous les dimanches) Le matin c'est assez compliqué pour déjeuner il faut également être patient .
Good place and good view, safety
Bon établissement pratique et relaxant avec son spa
Happy banget staycation di sini. All were very nice and warm. Makanannya juga meal, value for money 10/10
Nice big room with great shower. I loved the offer for a Free shuttle to train station. Fitri and the bellboys and concierge were very kind
Sudah beberapa Kali menginap di Hotel ini setiap berkunjung ke Medan, nyaman dengan hotel nya, baik pelayanan,sarapan Dan lokasi hotelnya cocok semua
Kali pertama menginap di Grand Cityhall, so far semua bagus, Lamar bagus, pelayanan baik semua, sarapannya juga cocok. Next Akan menginap lagi
The big room.
The aircon gave noisy motor sound throughout the night and the shower room reek of dried urine smell. We checked in late after 9pm and stayed only for a night so we didn't bother asking for a room change.
The room is comfortable and clean. Staff is helpful, friendly, polite and respectful. Overall stay is good. Recommend to everyone.
Henkilökunta oli ystävällistä. Pyykit sai nopeasti pestyä.
Söimme kaksi ateriaa hotellin ravintolassa ja olivat mauttomia. Kokeilimme spata ja lämminvesiallas oli 37.5-38 astetta mittarin mukaan ja kädellä kokeiltaessa polttavan kuumaa eli käyttö kelvoton. Saunaan ei saanut heittää vettä eli ilma oli kuivan kuumaa. Huoneessa oli käynyt joskus vesivahinko nurkassa ja home rantuja näkyvillä. Aulan henkilökunta jopa painosta antamaa 5 tähteä sanomalla että se on hänen työ ja se auttaisi häntä
fantastic meet very humble staff Ma Deya and Ade.
Good
Overall oke
Schönes Aufenthalt nette Person 100% zu empfehlen.
Very big and clean hotel. Big choice for breakfast buffet. Staff was very friendly. Nice large comfortabel room.
There was a big party (auto free day) going on on the street so all night long it was very noisy. During the weekend the hotels are full with lovals, so very crowded everywhere. Because of the traffic, 1 hout away from the airport.
Central hotel, great gym and facilities. Staff were amazing especially as want to move rooms.
They didn't have any twin rooms left so 'upgraded' us to a corner room which was really loud with all the traffic and a exercise class at 6.30am next door.
Excellent location, very comfortable
Slow room service, small parking area,
Very clean and comfortable. The staff were amazing.
Sehr freundliches Personal, gemütliches Bett und kostenloses Upgrade.
I stayed in Medan for one night while travelling. Very impressive & beautiful hotel - looks even better in person than the pictures. Huge delicious breakfast selection, large clean spacious rooms with very comfortable beds and all the necessary toiletries. You also feel very secure entering this grand gates & entrance, with lots of staff working. Kind service throughout from attentive, helpful and friendly staff. I didn’t have time to use the pool, but I looked at it and it was very well kept, large, and not too busy at all
Everything was perfect
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.54/10The bathroom could be cleaner, some rooms showed concern.
Service
10/10Excellent service, friendly and accommodating staff mentioned multiple times.
Location
10/10Highly praised for its central location, easy access to nearby attractions.
Room Quality
9.54/10Spacious and tidy rooms with good facilities.
Amenities
9.54/10Good variety of amenities including gym and pool, though not all tested.
Value for Money
9.04/10Very reasonable prices for the quality experienced.
Food and Beverage
8.54/10Breakfast variety was good but poorly arranged and some dishes were too spicy.
Overall Experience
10/10Overall experience is highly rated, with guests expressing their desire to return.