Cutterscove Resort Apartments

The facilities and staff were excellent!

Recycling could have been easier. Separate bins in kitchen. Would have liked to start in the gym earlier.

Spacious and comfortable with the ocean right across the road and some of the best front staff I’ve encountered

Nothing

Everything was perfect for our stay

Staff were friendly and approachable. The apartment has great space for 4 adults and 2 children. We have booked the flat with the sea views and it was amazing. If you like a bit of walk, you will be able to reach the town centre in about 20-25mins. There is also a nearby cafe which has great coffee and pastries. But if you would like to make your own meal they have all the facilities in the flat. They have a pool as well if you prefer this and a bbq area. Across the flat there is a pathway for walking, cycling etc. In total, we enjoyed our stay.

None

Great facilities and access to the ocean.

A lot of rules we did not know about but easy to sort out.

Lage

Well appointed, comfortable, large 2 bedroom apartment in a great location with very good facilities. The beach is just stunning. We were out at a wedding most of the time but there was plenty on offer. Great to get a carpark too.

The view was amazing

Difficult entry to underground carpark

Amazing location , great facilities

Rooms a bit tired, sofas in need of steam clean.extra plastic glasses needed to use poolside , there were only 3 provided

L’emplacement l’espaces la gentillesse des hôtes

Mobilier un peu usagé

Bel appartement dans un beau complexe avec piscine et spa pools. Personnel agreable

Le lit parental etait beaucoup trop mou, impossible de dormir à 2 dessus, ma femme a dormie sur le canape.. Pas de seche cheveux, la lumiere de la chambre s’allume une fois sur 2

Very pleased with the facilities Staff were helpful and flexible

Location, family friendly, walk across to the beach

Bedrooms without windows

+ pool was a beautiful temperature + great big apartments + across the road from a great party of the beach

- lighting in apartment was pretty dark at night. - Rooms were really hot in summer even with AC in lounge.

Beautiful location, lovely host, beautiful clean facilities

Awesome location, great pool, very helpful staff!

Some of the furtniture bits in units are a bit old but bed was perfect

Lots of space, a large range of activities, close to the mount and very central

N/a

Esther was such a great host!

Great location on beach

N / A

Shower wasn't cleaned properly beautiful view wish it was cleaned everyday but I also love that I was left alone.

It was a beautiful place, closer to the beach and closer to town. The kids loved the tennis court. Will definitely stay there again when we don’t have to bring our four legged baby :)

Big and beautifully appointed apartment, so well equipped, it was ground floor, and the terrace opened onto the pool area. Two pools, one for swimming lengths etc. And a leisure pool surrounded by palm trees. Across the road from a gorgeous surfing beach. Can’t rate this highly enough, and the couple who were looking after the apartments were so helpful and knowledgeable.

Nothing!

Superb spot across from the beach, clean and comfy.

Loved everything.

No issues with anything.

The property was great

Nothing specific

Clean and tidy with well stocked cooking equipment

Everything was perfect and clean. Thanks

Nothing to add here.

Great location, opposite beach, next to excellent coffee shops and by the surf life club. Could not fault it. Perfect facilities like pool, spa bbq and underground car park.

Internet was slow. But not a big issue.

The apartment is well maintained and great for short and long-term stay.

It would have been better to have instructions or self check in process for after hours. It took us a while to find our room. But overall we enjoyed the apartment

Great facility and location

Great size apartment, lots of facilities

Bit hard to get in and out quite a walk can’t take lift to reception to let guests in and out ! Need a car as quite a long walk to the Mount !

The pool & spa. Plus the tennis court, mini putt & the sea view. Also having car parkng. Staff were so helpful.

Nothing.

Everything! My whānau loved it

Good location

Bathroom facilities could be improved. Other places we have stayed at recently are providing soap,shampoo,conditioner and body lotion etc in refillable containers- much more convenient and eco friendly. No extras like tissues and the only hairdryer was defective.

Large spacious apartment with plenty of cutlery, plates etc, 2 bathrooms great for large group/family, great amenities

Not applicable

The pool was beautiful, and the beach was right across the road. We had a beautiful view from our apartment.

Location and spacious layout to apartment Beach access opposite Nice pool area

Poor maintenence Phone didn't work Toilet seat loose Bathroom basin plug leaked Glass water jug cracked and leaking Leisure seating sticky to tpuch TV was the oldest I've seen in a hotel etc Primitive

Bedroom did not have windows.

Pool location Apartment Garden Facilities

Location was great, site was great, will stay again

Few beers in the fridge, nah joking, nothing more.

Pool

Bathroom amenities

Great location, large unit and nice staff but room in terrible, run-down condition. For the price being charged, the owners of room 308 should be embarrassed. Walls are scratched, dinged up and plaster is missing. Furniture needs a decent clean, replacement and/or repairing. Fittings falling off the wall. The whole room looks like nothing has been spent on it for 20+ years! Major refurbishment needed.

Toilet cistern in the bathroom leaked continuously, was quite noisy.

Good location

ambience

sometimes facilities such as mini golf were closed.

Close to the beach

Na

Calming, very beautiful space to unwind and relax and enjoy the closeness of the beach

Location. Facilities and room was great

Nothing. Liked the lot

Everything was great. My children loved the pool and spa

Nil

Relaxing

None

Clean, spacious and local

Disorganised with no spare bed in the room beforehand. Receptionist didn’t know much but she was new.

Third time staying and jsut gets better. Love the spa and pool facilities and being jsut across the road from beach

Lovely location and facilities. The accommodation was clean and well equipped.

The apartment was dark and the second bedroom had no windows so extremely dark and claustrophobic. I wouldn’t recommend for a long term stay.

Perfect spot!!

We had a kitchen in the apartment so made our own breakfast. The location was great in terms of the view but a bit far to walk to the cafes in the winter. Would be fine in the summer.

Toilets systems were old and needed to be constantly pumped in order for the cistern to fill up.

The facilities were fantastic, the location was great, the room was big and spacious with everything you need for a self contained apartment. Would definitely return, but take my own pillows and a mattress topper! The linen was fresh and clean, Netflix loaded on the TV, nice and private apartment but with great views. Beach access right across the road. The lady there at check in was lovely, friendly and helpful.

The beds were very hard and uncomfortable, and pillows were too soft with no support. I would suggest mattress toppers or something. Didn't sleep well at all. Unfortunately the lady the rest of our stay was not so friendly or welcoming. Was very abrupt and made you feel you were a pain by being there. (A smile can go a long way)

The facilities were incredible, clean and Child friendly we had a fantastic experience

Great spa pool & beach location

Heated pool, great for the kids. 3 bedroom apartment spacious for family with 4 kids. Perfect central location.

This is our e mail torturers cove following our stay. We were surprised they didn't reply so all bets are off. We also wanted to provide some feedback on our stay. For approx 20 years we have been regular guests, bringing our children then grandchildren over the years. Our daughter left for her wedding from there and we've very much enjoyed every stay and made many memories over the years. Unfortunately our last visit will be just that. Our apartment was very disappointing. Whilst beachfront it was impossible to see through the glass. I understand the weather was bad, but this could have been cleaned regularly. It is in desperate need of refurbishment and does not reflect the $400 per night in comparison to the luxury local airbnb market, which is likely to be a far more attractive option for the price. Appliances were outdated, there was oil spilt still on the hob, oven was broken which we were aware of, walls and ceiling looked smeary and unclean, bathroom mirror had deteriorated, toilet roll holder was falling off the wall, curtain rails rusty, stains on bedroom curtains, main bed had dreadful roll together, furniture and decor was cheap, tacky and dated just to name a few observations. It missed special touches, it missed attention to detail. Your price point should reflect the quality, we suspect the price reflects the location.

Very well appointed, spacious, very clean and great location. Maxine very helpful. thank you so much

Staff went over and above as we had a delayed arrival. Very helpful and can't fault staff or management. Great pool, but a bit cold when we stayed.

The bedrooms had no windows at all which wasn't made clear. The unit we were in was not in great condition and was in need of repairs and/or upgrades. If we stayed here again we would want to ensure we didn't have this room. This may be specific to this unit though, so can't speak for the condition or layout of other units.

The apartment & location was excellent. We had our two grandsons with us & choose Cutterscove because of all the amenities it offered & we all loved it. The pool was fabulous, they played tennis every day then walked across the road to do some surfing. Our two bedroomed apartment was very spacious & had everything we needed. Will definitely be back :)

Spacious apartment with everything that was needed for a weekend stay with family. Great pool for the kids snd nice outdoor space.

the view was fantastic - very WOW when you walk-in and see the ocean! The staff are lovely and super helpful. The room is well appointed and clean. it had everything you need.

the dryer took three runs for 150 minutes (450 minutes total) to dry a load. The bed and pillows weren’t super comfortable and aren’t king sized so was a little squishy for us. the apartment had some maintenance issues (lights didn’t work - but bulbs were replaced very quickly by the staff when notified), panel falling off the oven and side of the island (were told it will be replaced soon however), carpet needing replacing (although we were told it was being replaced soon). no additional bin bags left in the room which is helpful for longer stays.

Great views and heated pool