Grosvenor Hotel
Grosvenor Hotel, Sutherland Street, Umtata Central, Mthatha, 7142, South Africa- Ruines
English
Hotels in Mthatha8.7Excellent(589 reviews) 
71% match
61% match
59% match
Shoes guest house 2
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About this hotel
City Views and Tranquil Surroundings
Shoes guest house 2, located in Mthatha, offers a peaceful retreat with both city and quiet street views. Enjoy the best of both worlds during your stay.
Modern Amenities for Comfort
This bed and breakfast provides guests with free WiFi, a flat-screen TV, a washing machine, and a fully equipped kitchen. With air conditioning, heating, and a private bathroom, convenience is at your fingertips.
Garden Oasis
Unwind and recharge in the lush garden of the property. Whether you're seeking relaxation or a peaceful stroll, the garden offers a serene escape.
Book your stay at Shoes guest house 2 for a perfect blend of comfort and tranquility.
Nearby Attractions
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Garden
Private parking
Invoice provided
Room Types
Deluxe Twin Room
Up to 2 guests6 sqmQueen bed (151-180 cm wide)
The twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The twin room features a private entrance, a tea and coffee maker, a dining area, a flat-screen TV, as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
6 sqm
City View
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerKitchenetteRefrigeratorDeskFanToiletMicrowaveWashing machinePrivate bathroomKitchenInterconnected room(s) availablePrivate entrance
Twin Room
Up to 2 guests2 Twin bed (90-130 cm wide)
The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
In-room amenities
Private bathroom
Double Room
Up to 2 guestsDouble bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Private bathroom
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(589 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 7, 2026We had a perfect stay! We appreciate every effort made to make it memorable. The unit was clean, comfortable and well equipped. Great communication and hospitality. Highly recommended!
None
10/10
Reviewed Sep 1, 2026Very clean and quiet
Nothing
10/10
Reviewed Aug 31, 2026The property was located in a safe and peaceful environment. The staff were also very patient, kind and welcoming, which made my stay pleasant
The bed was quite hard and uncomfortable, which made it difficult to get a good night’s sleep.
3/10
Reviewed Aug 27, 2026Not much
There was no hot water and no heater
9/10
Reviewed Aug 9, 2026Everything else was fine
My shower in the morning was cold
10/10
Reviewed Jul 9, 2026The place is very clean and the staff is so friendly and also it's very quiet
The bathroom needs a little renovation but it was clean
9/10
Reviewed Jun 26, 2026Friendly and helpful staff willing to assist
Nothing
8/10
Reviewed Jun 22, 2026Comfortable and clean Bed
Network with Wi-Fi connection was poor
9/10
Reviewed May 8, 2026Wonderful stay. Host was welcoming; and Easy check-in. Comfortable bed.
Nothing
8/10
Reviewed May 7, 2026The location was perfect very clean and close to the shops.
None everything is perfect can't complain.
9/10
Reviewed May 7, 2026It was close to church, so that Sunday we went to visit to the church
They must fix the bathroom wall please
8/10
Reviewed May 6, 2026The privacy and the friendly staff
9/10
Reviewed May 5, 2026Staff very friendly and helpful
10/10
Reviewed May 3, 2026Friendly staff and service.
No ways
8/10
Reviewed Apr 29, 2026we didn't include breakfast on our booking.
clean and quiet.
8/10
Reviewed Apr 20, 2026I bought dinner at the venue and the spinach was good, i also enjoyed their chicken. The staff were also very helpful. Shower pressure was also great.
9/10
Reviewed Apr 6, 2026Everything, starting from the receptionists wow welcoming clients with love and the p
8/10
Reviewed Mar 28, 2026Privacy
Small gateway
10/10
Reviewed Mar 22, 2026Beautiful place, clean and neat. The warm welcome they gave us was top notch 👌 Everything was just perfect.
9/10
Reviewed Mar 20, 2026The location was quiet and peaceful. The premises was also spacious enough parking and security on guard .
Installation of Air Conditioners on the rooms wood help a lot.
10/10
Reviewed Mar 16, 2026The BnB is beautiful and very clean. The owner was so nice and welcoming. They were even willing to accommodate us and hour earlier before the the checkin because we were rushing to church at 14h00. I highly recommend them if you are around Mthatha and looking for accommodation.
Nothing
10/10
Reviewed Jan 19, 2026We had a good stay the room was very clean, the receptionist was very nice and welcoming her name was Madlamini.
9/10
Reviewed Jan 19, 2026Friendly and welcoming staff,delicious breakfast and cleanliness.We really felt home .
It was a bit noisy.
6/10
Reviewed Jan 18, 2026The whole hospitality atmosphere
10/10
Reviewed Jan 12, 2026Everything
10/10
Reviewed Jan 12, 2026I didn't include breakfast in my booking
Nothing
6/10
Reviewed Jan 11, 2026Could watch soccer afcon game
The fact that they say the room has an air conditioner mean while it doesn’t have an air conditioning. There is a difference between and air conditioning and mobile air cooler
8/10
Reviewed Jan 3, 2026Bed
Tv channels
9/10
Reviewed Jan 2, 2026Their service was good especially the receptionist she was friendly and she was able to assist me patiently as I had an issue with my payment. The room was clean and ready when we got there.
Some blinds on the windows were broken such that you were ab
10/10
Reviewed Dec 31, 2025Cleanliness and cozy.
I liked everything about the place
10/10
Reviewed Dec 29, 2025Spacious bedroom and the location with no noise
Nothing specifically
10/10
Reviewed Dec 23, 2025The staff is very friendly. Everything is well organised, the rooms are luxurious and beautiful!
10/10
Reviewed Dec 18, 2025Location was perfect
Nothing
8/10
Reviewed Dec 10, 2025I liked the friendly staff, the room was large and attractively decorated, comfortable and bathroom/shower were great.
The bedside light is abysmal for anyone wanting to read a book in bed is abysmal! The On/off TV remote did not work. The DSTV worked.
10/10
Reviewed Nov 24, 2025All needed items were catered for. There was no need to request items like Iron. It's was provided.
TV Chanels were minimum.
8/10
Reviewed Nov 16, 2025I liked the cleanliness and how comfortable the beds are. The place is quiet and easily accessible but secured. Its very spacious inside the room and also the premises
Nothing
10/10
Reviewed Nov 15, 2025Location serves our business needs very well
NA
7/10
Reviewed Nov 4, 2025Good value for money. Staff
Wifi had problems at times. Furniture could be better
10/10
Reviewed Oct 27, 2025Great and friendly staff, mostly the place is very clean
Nothing
10/10
Reviewed Oct 22, 2025Madlamini welcomed us so beautifully. We went to bury our nephew. We made the right choice by choosing Shoes Guest House. I wish we would have stayed longer there. The bedrooms were beautifully set up. The staff was friendly.
Nothing
9/10
Reviewed Oct 17, 2025I would like breakfast and dinner being served
Nothing to add here
3/10
Reviewed Oct 13, 2025facilities not well maintained and no AC
10/10
Reviewed Oct 7, 2025Staff was friendly. Place was quiet and clean, could manage to get a good night's rest
On arrival, parking was a bit of an issue I think it needs consideration.
10/10
Reviewed Oct 2, 2025The place was clean and neat
The fact that in that Bachelor flat the bathroom was shared which is a bit frustrating if you share it with people you don't know.
8/10
Reviewed Sep 20, 2025I liked the warm welcome from the staff. They made sure that I had all the facilities on my room. Also, the room was very neat and cosy❣️
The bathroom door needs to be fixed so that it closes.
10/10
Reviewed Sep 11, 2025It is neat, beautifully decorated, ample parking and a very warm receptionist owu u Madlamini. Thank you so much for hosting us well, we’ll surely return.
Loved everything about the property
8/10
Reviewed Aug 31, 2025Hospitality Cleanliness Safety
Noise of a generator and noise of guests.
9/10
Reviewed Aug 31, 2025There was no air conditioner.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cleanliness
- •Service
- •Location
- •Room Quality
Areas to consider
- •Limited TV channels
- •Parking issues
- •Shared bathroom
- •Noise from generator
Cleanliness
8.63/10Clean and neat premises mentioned in multiple reviews.
Service
9.1/10Friendly and helpful staff noted, enhancing overall experience.
Location
9.14/10Perfect location for business needs and accessibility.
Room Quality
8.59/10Spacious rooms but mixed feedback on furniture quality.
Amenities
8.62/10Basic amenities were provided, but some issues noted.
Value for Money
8.58/10Good value for money with some amenities lacking.
Food and Beverage
8.13/10Limited food services, breakfast not provided.
Overall Experience
8.8/10Overall positive experience highlighted by multiple guests.