Otro Oaxaca, a Member of Design Hotels vs Similar Hotels

Rooms were described as too small and had issues with comfort.

Some reviews noted that rooms were old and outdated while others praised their beauty and comfort.

Rooms are a bit dated and size concerns noted.

Concerns about room conditions, including cleanliness and decor.

There were issues with the bathroom and room smells, indicating maintenance problems.

Some reviews mentioned cleanliness issues, such as being dirty and having pest problems.

Great cleaning staff—room is always spotless.

Multiple mentions of cleanliness issues, including odor and lack of proper maintenance.

The location was praised multiple times as excellent and unbeatable.

Multiple reviews praised the central and convenient location of the hotel.

Location was perfect and the hotel is in a beautiful location.

Positive feedback about the central location and accessibility to various sites.

Staff was nice, but some were overwhelmed. Generally meets standard quality expectations.

Numerous reviews highlighted the exceptional staff and their helpfulness.

Fantastic staff—courteous, welcoming, professional, and helpful.

Staff were described as friendly and helpful, with specific praise for going above and beyond.

Breakfast was described as minimal and not inviting; food quality was disappointing.

Many guests enjoyed the breakfast offerings and the quality of food.

Buffet is fabulous, but high pricing noted.

No specific complaints about food and beverage; however, limited dining options noted.

Some amenities like the rooftop pool were appreciated, but felt lacking in other areas.

The amenities were mostly praised, though mentioned problems about the absence of a kitchen could lower the score.

Pool area was serene; however, some amenities were lacking during events.

Some amenities appreciated, but issues noted with maintenance.

Exceeded by the price point, with many extras costing extra.

Some guests mentioned the pricing and that they expected more for what they paid.

Overall, some guests found the price high for what was offered.

General satisfaction with value but noted the hotel may not live up to its star rating.