Padre Joaquim Silvestre Serrão Freire de Palmella
Padre Joaquim Silvestre Serrão Freire de Palmella, Largo da Matriz, 9500-094 Ponta Delgada, Portugal- Statue
- Memorial
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Luxurious Amenities: Indulge in our indoor pool, hammam, and spa center for a relaxing stay.
Culinary Delights: Enjoy a variety of dining options including buffet, vegetarian, and vegan breakfast choices.
Explore the Island: Conveniently located just 25km from Sete Cidades Lagoon and Lagoa Verde, discover the natural beauty of Ponta Delgada.
Book your stay at NINE DOTS Azorean Art Boutique Hotel and make unforgettable memories on the enchanting island of Ponta Delgada.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
20 sqm
City View
In-room amenities
1 Queen Bed
280-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
26 m2
City View
In-room amenities
1 Queen Bed
226 sq feet
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
21 m2
In-room amenities
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
52 sqm
In-room amenities
1 King Bed
Overlooking the city
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
City View
In-room amenities
1 Twin Bed and 1 Double Bed
215-sq-foot soundproofed room with a balcony
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-99 cm wide), Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
3 Twin Beds
248 sq feet
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
23 m2
In-room amenities
1 King Bed
269-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
25 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Street View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
32 sqm
Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Besonders hervorzuheben ist die tolle Lage mitten in der Fußgängerzone, die kurze Wege garantiert. Ein echtes Schmuckstück ist die kleine, grüne Oase, in der man wunderbar draußen frühstücken und in den Tag starten kann. Abgerundet wurde das Ganze durch das Personal, das uns jederzeit ausgesprochen freundlich und hilfsbereit zur Seite stand.
Ein solider Aufenthalt mit ein paar kleinen Abstrichen im Detail. Bei der Sauberkeit im Zimmer und Bad gab es leichten Nachholbedarf, da bei Anreise noch vereinzelte Haare zu finden waren und die Reinigung währenddessen etwas oberflächlich blieb. Zudem wären bessere Trocknungsmöglichkeiten wünschenswert: Da lange Handtuchstangen fehlten, trockneten die Handtücher schlecht, und auch für Strandtücher gab es kaum geeignete Plätze zum Aufhängen.
Cute hotel and loved the nice glass of wine with cheese. Staff was friendly. Room was great.
We must have missed the small print. Parking was a block plus away and 13euro. Hotel was in a pedestrian only area.
Zentrumsnah
The friendliness and the design
wifi
Śniadania były w porządku i zapewniały podstawowy wybór produktów. Lokalizacja hotelu była dogodna, szczególnie do spacerów po okolicy i zwiedzania najbliższych atrakcji. Ogólnie pobyt spełnił oczekiwania.
Minusem był brak informacji przed przyjazdem, że do hotelu nie ma możliwości podjechania samochodem pod samo wejście. Ulica jest praktycznie wyłączona z ruchu, co utrudnia rozładunek bagaży i może być problematyczne dla osób przyjeżdżających po raz pierwszy. Warto, aby obiekt wyraźnie informował o tym gości przed przyjazdem.
Super Lage, tolles Schwimmbad
Keine Kritikpunkte
The breakfast really stood out as excellent! Especially being able to order off a small menu in addition to the buffet. The staff was wonderful, giving us helpful advice on parking and even providing breakfast boxes for us on our extremely early departure day. We also enjoyed wonderful massages from Bianca at the spa. We loved the products in the bathroom so much we bought some to take home. Overall excellent!
The shower was a bit moldy and had a bit of a musty smell, we could see why as the ventilation was not great in a very small bathroom. We found that it was very hard to get our towels to completely dry. The hammam shower was also closed during our stay but we did still enjoy the pool.
The hotel staff were so friendly and helpful. They pointed out all kinds of unique facets of the hotel - the works of art, the wonderful restaurant and bistro. The Location is so convenient to exploring Ponta Delgado - easy to get to and from the airport. I would highly recommend it - spa is amazing and the food was incredibly good.
10 Minuten Fahrt mit dem Taxi vom Flughafen, in einer Fussgängerzone zentral gelegen. Zimmer war klein, ruhig, sauber, Betten super bequem. Es gab zur Begrüßung Früchte und ein paar andere süße Snacks. Das Personal sehr freundlich. Das Frühstück sehr lecker mit qualitativ hochwertigen Zutaten. Leider hatte unser Flug erhebliche Verspätung, so dass wir erst nach Mitternacht ankamen und den Wellnessbereich nicht mehr nutzen konnten.
Der Garten ist nur sehr klein, so dass lediglich wenige Gäste dort frühstücken können.
Lage, Zimmer, Schwimmbad
NICHTS
Overall a good stay. The steam room (or sauna) was under maintenance which I wish they would have said. Rooms were good and the location was excellent Z
The breakfast was a repeat every day.
Virkelig dejligt hotel med fantastisk sødt og imødekommende personale. Morgenmaden var desuden virkelig fin med mange sunde og lækre muligheder
We enjoyed our stay tremendously. The beauty of this hotel, the details, cleanliness, and staff. The beds were so comfortable, the bathroom was gorgeous, and the breakfast and spa were a plus. The location is central to all the restaurants and shopping in Ponta Delgado. We mentioned it was our anniversary and we were brought a bottle of champagne and desserts.
There was nothing we did not like. We were very satisfied with this hotel.
Very good location and accomodations. Amazing swimming pool. Breakfast box for early checking out
Nothing
Personnel serviable et chaleureux, bel hôtel.
Le SPA / Wellness center n’était pas très propre, et il était aussi très bruyant le soir où nous y sommes allé. Les clients de l’hôtel avec enfants ne respectaient pas les règles de silence, et le personnel ne contrôlait pas qu’il soit respecté. C’était peut-être de la « malchance » de notre part mais c’était assez différent de l’image relaxante qu’on s’était faite de cet hôtel.
Nice rooms, great spa area, fantastic service and location.
Walls a little thin. Could hear others in the hallways.
Beautiful hotel, clean and well-designed rooms and fantastic amenities.
Le calme, la propreté, la disponibilité du personnel en particulier Raquel qui aura été adorable, la qualité de la literie et des oreillers ! Un vrai petit bijou cet hôtel.
Rien.
Beautiful building in a fab location. Staff were really friendly and helpful.
Nothing I would have changed
Where it was positioned
The bathroom was a bit dark and hard to get into Think if the doors were opening the other way it would have made a huge difference
Great location in the pedestrian district and a stone throw from the harbor and a reasonably priced parking garage. The hotel is beautiful, great breakfast and staff were super nice.
The indoor pool/Spa is great but small and could do with a regular clean as there is often water everywhere on the floors which makes it a bit slippery
Superb location right in the center. Comfortable room and lovely service. Nice spa area.
Stylish and unique Hotel
No notes!
Rooms are clean. Centrally located and the restaurant is superb
Nothing
Comfortable and friendly environment! Beautiful space with clean facilities. The Staff of exceptional! Loved relaxing at their outdoor dining area the staff was very hospitable and the drinks and coffee were wonderful!
I guess there isn’t much of a spectacular view but we didn’t have a balcony room and not a deal breaker for us.
NINE DOTS was the definition of good hospitality. The staff was friendly and helpful and we were blow away by the complimentary snacks and services they offered us upon our arrival. The pool and wine/cheese tasting were especially enjoyable. The room was well decorated and the bed was comfortable. We enjoyed our robes and slippers. Having coffee and snacks available free of charge made our journey that much easier. The free airport shuttle was so helpful in easing the stress of a long travel day. The hotel is in a great location, very walkable. We really enjoyed all the little special moments and surprises for us during our stay, wish we would have stayed longer!
The room was very tight/small which made it a bit difficult to open our suitcases comfortably and the bathroom was a bit tight/dark which made it a little difficult for 2 people to get ready in.
Nous avons apprécié le design de l'hotel avec le magnifique spa vouté. Le restaurant et/ou le bar offre de très bon repas. Le petit déjeuner aussi est très complet et pour tous les goûts.
Le champignon qui a poussé à l'entrée de la douche ainsi que le cafard dans la chambre des enfants. Le ménage n'était pas fait tous les jours dans les chambres.
Location, Service
Spa was a bit disappointing and very small
Centralità Silenziosa Ottima reception Letto comodissimo Doccia grande con ottimo getto Ascensore Buona colazione con buona varietà Servizio eccellente
Ho cenato una sera e il ristorante non è stato molto apprezzato da me Purtroppo non c’è il parcheggio dell’hotel ma a 2 minuti c’è un ottimo parcheggio sotterraneo con prezzi onesti
Le service, le personnel très attentionné, le confort, le spa.
Location was great and the breakfast everyday was great.
Nothing
Delicious with local influences
We were big fans of the location, it is centrally located within easy walking distance of many shops, restaurants and bars. Customer service and attention to detail was what we really appreciated!
De sfeer, mooi ingericht, zwembad erbij.
Alles was top
Zentrale Lage und unglaublich zuvorkommendes Personal. Extrem gastfreundlich!
Es gibt keinerlei Beanstandungen
the location was amazing so close to the center, wellness center was amazing and room was a goid size
the art work is wonderful. the pool setting(in the underground cave is extraordinary. the staff is super, super helpful. it is small in area and huge in experience. I hope to return next year
There was nothing that I didn't like.
Chambre confortable . Bon petit déjeuner copieux. pas très loin des restaurants à pieds
ras
Les lits sont confortables. Le personnel est très gentil. Très propre. Sur les étages, il y a des œuvres d’art exposées. Ca vaut la peine de monter les marches au lieu de prendre l’ascenseur.
La chambre était un peu petite.
Good location, good breakfast, rooms were nice enough
Over three days the property never serviced my room (as advertised). No coffee, no tea, no clean cups, no turn down service. I requested this over 8x, the staff reacted rudely, and curtly informed me that new check-ins would be prioritized.
Súper nice staff! The indoor pool was a fantastic way to relax after a busy day.
Amazing staff. Hotel felt like a second home whilst we were away. Loved the design and the art. It felt very ‘boutique’. Beautiful spa. Good breakfast.
Room was a little cold and some of the fixtures were getting a little old.
Sehr freundliches Personal
The personell was very friendly and helped you as good as they can. Breakfast and Dinner at Osteria and/or the hotelbar were excellent.
Bathroom: There could be a heater for towels to dry them, since the bathroom has no window and no humidity remover
die betten waren sehr bequem und das frühstücksbuffet war grosszügig
La ubicació
La relació qualitat preu no és correcte
The best hotel we stayed in Sao Miguel - the location is perfect, the staff is very nice, and the restaurant is great too! We also enjoyed the spa area which was perfect after a long day of walking around!
Location. Staff and service were exceptional. Everyone worked to please the guests, and we really appreciated it.
Initial parking situation was challenging.
Tout ! On a été très bien accueillis, les chambres sont très bien, le restaurant excellent.
Sehr freundliches Personal
De sfeer in het hotel is heel fijn en het personeel is heel vriendelijk.
-
Central location; courteous, attentive, helpful staff; personalized welcome card and pastries; beautifully designed information booklet; salt water spa pool; quality art display on all floors; very comfortable beds; quiet spaces, variety of breakfast selections…
The staff was very nice and welcoming, the hotel is also perfectly located and has a great spa area - perfect to relax after a busy day exploring the city!
The location is excellent, the property is so lovely and the rooms are a good size w beautiful details and great showers and comfortable beds. The staff is warm and friendly!
The breakfast was in a nice setting esp if you can sit outside - the food was ok! The coffee could be better :) otherwise it was a wonderful stay!
Top Service, exzellentes Essen!
Sehr freundliches Personal, sehr bedacht auf Kundenzufriedenheit. Sehr gutes Frühstück, tolle Lage, schöne Zimmer und ein wirklich schöner Wellnessbereich mit Pool und Dampfbad.
Der Pool könnte wärmer sein, hat „nur“ 29 Grad.
Location, breakfast and all the little details
Nine Dots is a great hotel - the staff are super friendly and helpful and even brought us a complimentary bottle of fizz for our anniversary. The breakfast was delicious, we got a complimentary cheese and wine tasting on arrival and loved the spa. I also really liked how they'd utilised local craftsmanship and organisations to decorate the hotel. Would definitely recommend and stay here again.
Nothing
The dining room was a great space to enjoy a meal and the swimming pool was heavenly.
We loved everything
Allt på hotellet var mycket genomtänkt, från den minsta lilla sak till större. Trevlig och hjälpsam personal som bland annat introducerade hotellet, rummet och faciliteterna. Bra läge i Ponta Delgada centrum och ändå lugnt. Faktiskt ett av de bästa hotellen vi upplevt som passade oss mycket bra för vår vistelse.
Buena localización y desayuno muy completo. El personal muy amable, sin quejas.
La luminosidad del lavabo especialmente era muy limitada, necesitan poner más luces. El parking no estaba en el mismo edificio al ser calle peatonal, había que caminar 5 minutos y tenía un coste de 20€/noche. Si vais por el area wellness no sería mi opción escogida, y que el agua de la piscina no estaba demasiado caliente y solo tenía un baño de vapor como extra.
This hotel was TOP NOTCH from check in to check out. The staff was incredible. Everyone at the front desk was polite and personable, and we loved the quality of service. The breakfast was unbelievably delicious. It was a high point of the trip, in fact. The restaurant on the property (ETC. Osteria) is also wonderful. We absolutely loved the pool and spa area, the beautiful terrace, the art throughout the rooms and halls, and the clean, comfortable rooms and beds. If you are looking for a QUIET hotel with 5 star service and location, this is your spot! I will absolutely be coming back to stay here again. I'm already daydreaming about it!
Nothing could have been better! It was perfect! Thank you!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.84/10No specific mention of cleanliness, assuming standard quality for this hotel tier.
Service
10/10Fantastic staff and service highlighted in several reviews.
Location
10/10Great location mentioned in multiple reviews, very accessible.
Room Quality
9.84/10Rooms are small but efficient; overall good quality.
Amenities
9.84/10Amenities like the spa pool and breakfast options received positive notes.
Value for Money
9.84/10Overall good value, although some wished for more warmth in amenities.
Food and Beverage
9.84/10Breakfast options and dining experience were well-received.
Overall Experience
10/10Overall experience was excellent, with plans to return.