Shangri-La Nanshan, Shenzhen

The reception staff is amazing and breakfast the best

Loved the location, the breakfast, the wellness center, the interior of the Hotel (lobby, rooms, spa etc) and the friendliness and willingness of the staff to go the extra mile. Special mention to the Concierge Mr Philip Lee and also to the Hotel for upgrading our room for our anniversary. My wife and I are still dreaming about our time there and hope to return one day.

There is construction next door, but that didn't really affect our stay in any way. Bath towels were a bit small.

Lovely ambience and interior decor

Convenient if you want to explore Nathan and Shenzhen Bay Area. A bit far from Futian.

Beautiful decor, modern rooms. Good breakfast.

The light control was a bit funny; the night light in my room could only be turned on one side of the bed but not both. But didnt bother me much.

This hotel is one the best thing I have ever seen in my life.

Красивый отель и классным видом на залив. Вход очень красивый, как будто зашел в какой то греческий отель.

Мы приехали всей семьёй, взяли два номера, был номер с завтраком 2+2. На ресепшене заявили что за двух детей вы должны заплатить за завтрак, как так если черным по белому написано 2+2 (завтрак для этого номера включен), они решали этот вопрос в районе 40-60 минут и по итогу сказали решайте с booking.com сами, это они что то там сами ставят, а мы вашим детям не разрешим идти на завтрак. Начало встречи было очень испорченное и настроение уже не было.

Cleanliness

Toilet and bathroom separate Also no strings in the bathroom to hang my laundry

Lobby and rooms are beautiful . View of the city is better than the view of the bay. Workout area is a good size.

Any and all issues were quickly remedied by the hotel staff. The pool area could use more ambience, and the sauna and steam room were quite small with no view. In instances where breakfast buffet becomes quite busy the hotel should offer complimentary full room service breakfast if requested.

It’s a very beautiful hotel with decent location. The hotel is new and very nicely decorated including the hall, the room, the bar and even the bathroom. We love the hotel so much and the staff have been very helpful and friendly as well.

Nothing, except some staff couldn’t understand English very well that my partner has some struggle

English level of staff

Bence Tesisin her şeyi son vereceği güzel odalar son derece eksiksiz

Truly the best hotel I have ever stayed at. I was blown away by the amenities and our room was spectacular. Would definitely stay here again if we revisit Shenzhen.

State of the art, good location

Good view

Mosquitoes in the room, humming noise all the time

I like the vibe, the decorations and some of the staffs

I don't like the club lounge offering too little food options compared to other hotel's clubs. Also the staffs at Club lounge are not quite helpful actually

El hotel es fantástico

A la hora del desayuno puede haber demasiada gente

Great location

Not at all

Location

Not at all

Everything. The views were sensational as we were on 72nd floor. Hotel room was lovely. Toilet was absolutely amazing. The breakfast was included in the price and its one of the best buffet breakfasts I have had. The staff were amazing and really helpful, especially the concierge at the front door. Overall, if staying in Shenzhen, I highly recommend this hotel.

Nothing. It was all fantastic. I cant fault it. The only minor detail was that the room was not ready when we arrived but this was sorted out within 20 minutes and they let us in the executive lounge to wait.

床有點硬。浴室去水差。

Все понравилось

Breakfast and view.

Absolument tout, le sens du détail, le niveau de prestation et le rapport qualité prix largement au-dessus de ses homologues européens. Un vrai palace. Très bien placé, à 3 minutes du métro.

Rien

Super chique, fantastic gym Amazing breakfast selection (though busy)

Amazing hotel with the best staff and perfect location

Everything was perfect

Design and colour matching

Quality of he food

我在這家酒店的整體體驗非常出色。工作人員熱情友好，對我在到達之前的所有詢問都迅速回應。辦理入住手續非常順利，他們甚至允許我們比預定時間提前入住。 酒店的Horizon Lounge舒適宜人，提供美味的light refreshment。我們的套房視野極佳，我特別喜歡可以俯瞰外面的浴缸，令人倍感放鬆。房間的設計也非常精緻美麗。 游泳池也很不錯，是一個放鬆的好去處。我非常推薦這家酒店，期待下次再來！

luxurious

Next to construction site

Excellent hotel, excellent service. Friendly staff

服務超級棒

我拉下了一個吹風機在酒店，到晚上凌晨都沒人告訴我，還得我自己打電話回去找，然後剛開始說還沒發現，最後才發現有，並沒有及時的跟進這一點非常的不滿意！中餐廳的熱門菜燒鵝中午居然沒有，Unnnnnnnnnnnnnnn

Quite new hotel

Employees does not know English very well

我們去了夏宮吃中菜，食物一般比想像中差，香港夏宮美味多了。 我們check in同check out 前台服務員一般，我們排在前面企了十分鐘，有二位職員只顧看電腦，沒有望過我們一眼。

我喜歡所有的工作人員好親切，謝謝你們

就是位置有點偏，但其實樓下就有捷運也算方便

房間設計優雅貼心，設備齊全，房間清潔，非常滿意。

住宿套餐二人房間只包一位早餐，可考慮添加包二人早餐。

Nice hotel, good location next to train station and shopping mall. Good swimming pool. Delicious food. Staff Betty at the check in and checkout counter is very helpful and professional. She provided excellent service.

Relatively expensive

Rooms are quite well designed. Gym and pool are of good sizes and have good maintenance.

It’d be better if they can offer sleeping masks. The gym is big but lacks yoga foams and blocks. The charging station of one of the bedside tables in the room was not working.

The breakfast is very delicious. Room is spacious.

房間與酒店公眾範圍設計感新穎舒適，66樓早餐自助餐餐廳景觀開揚，位置舒適。 但是房間隔音比較差，清潔度有待改善。

We are arranged to a room that is near the elevator which was very noisy. Ppl walk around and talking. I can also hear noise from other rooms late at night. The lighting system is also poorly designed. It’s turned on automatically whenever u move a bit. Super annoying

This is maybe the best luxury hôtel I’ve ever been. The hotel start on floor 66 to floor 78. The gym at floor 77 above 300m is offering a 180 degrees view on Shenzhen. The gym btw is also one of the biggest and best equipped I’ve ever seen in an hotel, it even has a Pilate reformer room. Swimming pool is very nice. Breakfast floor 66 very good. Our room was floor 70 and was perfect. Every employee was very nice especially the valets who help me when I struggled to understand some Chinese app on my phone. Value per price there is unbeatable

Leaving the hotel is the only thing I didn’t like

special thanks Alice Li for all at arrangements , the only problem was the swimming pool closed, couldn’t enjoy it , service was great

Very nice, clean and comfortable

酒店處處都是打卡位，房間整潔，早餐食物多元化，員工服務更貼心，讚👍

New only opened in February 2024 Nice staff Connected to mall that has restaurants and a supermarket The mall seemed newish too so still building out, not as exciting as MixC mall - that mall just 10 minute cab ride (22 RMB) ride away