Holiday Inn Lampung Bukit Randu by IHG

The location is very convenient and the views from the hotel are beautiful. My room was spacious and exceptionally clean, with a large balcony that I really enjoyed. The internet was fast and reliable, which was a big plus. The staff were absolutely fantastic: genuinely friendly, helpful, and professional through my stay. Highly recommended!

It’s a beautiful hotel located literally up in the hill (Bukit Randu). The room is spacious, the view is gorgeous; i love sitting at the balcony for the view and the sound of the city. Pak Sapri at the front office did an amazing job cater all my needs. An epitome of Indonesian hospitality.

1. It’s close to train station and the horn sound is annoying, especially when you stay longer than 2 nights. Please provide guests with earplug, some of us might need it. 2. Breakfast in the weekend was chaotic. 3. Make the outdoor seating during breakfast a smoke free area. We all deserve to seat outside; smoke free.

Lovely modern room with balcony. Great breakfast. Pool. Fantastic staff, especially one manager who gave us a free beer, free fruit and vip seats for the England Argentina World Cup game.

The walk up a steep hill to the hotel.

Fasilitasnya sangat baik, terutama air panasnya

Dalam kamar masih terdengar suara kereta api

booked a standard room with a balcony, love the modern room design & the view, huge TV, very good workmanship, very well maintained, all staff are friendly & helpful, good breakfast

maybe the pillow could be better, wonder if the TV can play youtube for my kids

The Room is super clean, and spacious. The bed is comfy. I like the breakfast area that can overlook the view of the city because it is located up the hill. And they have the restaurant called Randu Restaurant just located next to the hotel that you can unwind by listening to the live music, for those who like singing, they have an open mic too.

I love the mountain scenary from our bedroom and dining room as well

The service of pool was not good because there was no staff standby at pool when we swam at 12 a.m so we didnt get any towel

amazing breakfast

Kamarnya nyaman dan suasana tenang

jalan menuju hotel terlalu curam

Personnel charmant et attentionné. Belle décoration, hôtel impeccable. Chambre spacieuse, bien aménagée, vue sympathique sur la ville. Literie confortable Belle piscine avec vue. Salle de fitness bien équipée mais pour 2 ou 3 max

Seul petit bémol, le service d'étage qui tambourine à la porte des 9h pour nettoyer la chambre. Ne pas oublier d'appuyer sur l'interrupteur "do not disturb" !

Alles

Niets

Just ok

Breakfast was sub standard. Property noisy with train noise the whole night.

Friendly staff.

Pancake without maple syrup.

The rooms were very comfortable and clean and the staff was really friendly and the service was great!

Nothing.

View of hotel,

Price 😂

Nyaman banget menginap di sini, kamarnya apalagi berasa di rumah sendiri

Tidak ada

New and clean. Excellent breakfast!! Location on top of a hill and close to the railway station if your are taking a train.

Nothing comes to mind.

The room is according to the picture provided. The Staff are friendly. Food is varied and delicious. The Hotel is in a nice location and is also clean.

The spacious room, clean and nice staff in restaurant w/ good bfast, got upgraded coz some case to suite but d bathroom has bad smell (it’s really shame)

We stay 1 night twice w/ 2 rooms, 1st I thought that the hotel was so good w/ nice staff but my 2nd stay change everything, after we got unresponsive and un respected from d manager of d hotel himself about our request for the room, we just want to hv our room as we request in d booking w/ and 2 rooms same floor as w r families w/ kids and our next check in w be late so we ask him to reserv d room for us, but really disappointed that we got rooms other side of our booking, after complaints we got 2 rooms same floor far away each other and not as our booking side either. Back down to complaints and just to satisfied us by gave us upgrade to suite only for 1 room and other room other floor. It’s doesn’t solve the problem anyhow but we got really tired coz night got late and w really need to rest. And felt sorry the suite were we stay having bad smells in d bathroom, called them to fix it but things couldn’t.

The staff is very friendly and fast response

Some trouble happened, AC was not work properly at the first time, drainage is blocked, swimming pool kinda old, i paid for the premium room with city view..somehow the vies was blocked by the banana and bamboo trees

location amd view. Cleanliness area and friendly staff

swimmingpool and gym facility is a bit far from our room

Nice hotel.

Staff were amazing, super friendly and professional. Room a good size and very comfortable. Breakfast was really good, they made good coffees too.

Nothing really, very happy with my stay

Quite honestly some of the loveliest staff I’ve ever encountered at a hotel! Absolutely perfect customer service.

Everything was great

Nothing everything is wonderful

Beautiful view, comfortable room with balcony,the staff are friendly

clogged bathroom drain,

Superb hotel in Bandar Lampung. Really modern, spacious and clean. The staff, service and food were top notch. The rooms were very clean, comfy and modern. Great value for money. Would highly recommend for your stay in Bandar Lampung !

This propoerty shouldn't be operated ana it's still underconatruction and not ready yet, not happy

Excellent in every way, particularly when compared to the varous humbler places in which I'd been staying over the previous fortnight. Everything was very well done and superb value for money. A very impressive buffet breakfast, which I thoroughly enjoyed, and highly competent, professional, and good natured staff.

This is by no means a criticism of the hotel itself, but its situation on the top of a steep hill does make it somewhat difficult to access. While you get a very fine view of the city, this is not a place in and out of which you can pop unless every time you do so, you fancy a pretty stiff climb. Obviously, the alternative is to engage a motorbike every time you want to go back up to the hotel from the city.

In three time breakfast are different menu

The room smell very good when we arrive,the amenities is so luxorious,very clean rooms.good location.very delicous breakfast ,so many variety..

Unfortunately with all those luxurious room,the wall only made from gypsum and we can hear sound from another room.i can not sleep as i got awaken by next room children who shout up in the middle of the night arround 1.00 am.i call the front desk and they respons very good.but still can not sleep very well as the room was not sound proof...i dont think not suitable for people seek for night quite sleep..🙏

The view is beautiful as this hotel sits atop a mountain. The windows in the dining area allow you to see across the whole city. The staff were especially friendly and helpful, always greeted me by name and were ready to serve.

The View, the cleaners and the staff are all helpful and their response is very fast and polite too

Nothing

Clean and big room with all facilities. Nice view Great variety of foods for breakfast.

None

Ice cream machine on breakfast The view Room size, pillow firm & soft. Service

None

Nice

breakfast menu variatif & delicious, view excellent

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- the staffs really nice - the room really clean - the breakfast - the facilities

The rooms were very clean and have balcony view to the city and hills. We got connecting rooms. 1 room with king size bed has a long sofa. The soap, shampoo and body lotions were dove, there were bathrobe, iron and hair dryer, and 3 bath towels per room. Half of the rooms floor and hallway were carpeted. View of the gym to the sea and pool. So we can watch the kids swimming. The breakfast highlights were noodle station, waffle ice cream , popcorn, jamu and wedang drink. And you can have breakfast with a view

Train horns are obvious even when the balcony was closed. No kids club or may be in progress? Because the hotel will officially open on april 20.