New World Hoiana Beach Resort vs Similar Hotels

Rooms and apartments described as spacious, comfortable, and well-appointed. Multiple guests highlighted roomy layouts and high comfort levels.

Guests appreciate the spacious, clean, and modern rooms with beautiful views.

Rooms are beautifully appointed and as per photos, providing a comfortable experience.

Rooms were described as clean, cozy, and well-equipped, with some upgrades provided.

Multiple guests praised cleanliness: rooms and apartments described as 'clean' and 'very clean', with attention to detail and well-renovated spaces. Only a minor issue reported was a brief light outage in a pool shower area.

Many rooms are clean and well-maintained, but some guests mentioned strong fragrances after cleaning, which caused discomfort.

Most reviews highlight the rooms and hotel being super clean and well-maintained.

Guests consistently praised the cleanliness of the rooms and facilities, ensuring a pleasant stay.

Location praised for beautiful views, easy access to restaurants/shops/trails and proximity to beach/pool; some guests note it is ~15 minutes from Hoi An / 'far from city' which is considered part of its charm.

Mixed feelings about location; while tranquil, some find it poor for access to town and activities.

Several reviews mention great location for exploring Hoi An and proximity to the city center.

The hotel is in a tranquil area, though noted to be a bit far from restaurants and shops.

Service received many strong compliments (described as 10/10, attentive, outstanding daily service and quick communication), but there are notable negative incidents: reports of unprofessional service, unclear shuttle pickup information causing missed transfers, and incorrect activity information given by the front desk.

Staff are consistently described as friendly, helpful, and attentive, providing excellent service throughout the stay.

Consistently emphasized as friendly, welcoming, and attentive by guests.

The staff were frequently described as excellent, kind, and attentive, enhancing the overall experience.

Breakfast/buffet repeatedly praised as wide-ranging, delicious and impressive; overall F&B sentiment is very positive.

Food quality is high, with a variety of options available at breakfast and good dining experiences.

Some reviews criticized the food quality and limited options, affecting satisfaction.

Breakfast and catering were highlighted as excellent, contributing to overall satisfaction.

Strong amenities: multiple pools, pool bar, gardens, 24-hour buggy service, and prompt delivery of extra toiletries. Main negatives: pools close early (7pm) limiting use in summer, and pool changing rooms lacked shower gel.

Amenities such as the pool, gym, and shuttle services are well-reviewed and enhance the experience.

Guests enjoyed the hotel's pools, garden, and facilities, enhancing their overall stay.

The resort offers a variety of amenities including a pool, gym, and free bike rentals.

Standard quality for this hotel tier

Guests feel they receive good value, particularly considering the high-quality service and facilities.

Mixed feelings due to food quality not meeting expectations, despite high prices.

Guests felt they received great value for their stay, particularly with amenities and service.