Artyzen NEW BUND 31 Shanghai Qiantan

there is water on the floor when i checked in

Large bathroom, nice view

Every thing was as per my expectation

Nothing

Breakfast was good. Location is excellent. Staff is very good. Hotel ambience is very calm, comfortable and serene. Room accessories are very relevant and of good quality. Complimentary drinks add value.

My last day travel from hotel to Airport was managed by Hotel Reception staff. A taxi, a Red Buick with registration plate like 911 was arranged by the hotel staff. As I reached at the Quanngi airport, taxi driver asked for RMB 188/- It was too much. At my arrival, I have paid 100 RMB from Shanghai airport to the hotel. This Buick driver was pushing me for 188 RMB. He was quite aggressive in his tone. He did not give me a proper receipt of taxi fare. Due to his aggression, I paid him 190 RMB. I felt like Robbed. I believe that reception staff had hand in glove with this driver. All this happened on April 26. 7.30am. Hotel security cameras footage of that day will provide further details about this driver, its car and who arranged him. I exepect Artyzen management to probe into this. It was the only very bad experience I have during this travel and stay.

服務人員態度非常好

沒有

الافطار جدا محدود

لايوجد روم سيرفس عند وصولي والاستقبال في الدور الاول

I stayed at this hotel before and accidentally forgot my earphones. The staff kindly arranged to send them back to me without charging anything, which truly impressed me with their excellent service. Because of this, I decided to stay here again with my family, and I’m certain I will return for a third and fourth stay in the future.

I was in this hotel for about 25 days in 2025 (winter and in summer). The hotel is located near a subway access (300 feet), 5 minutes from the huge mall underground entrance and that is very convenient as Shanghai is very hot in the summer and very cold in the winter. The mall is probably the best reason to book this hotel. The luxury mall is located near the hotel (in the new bund) where you can find every kind of luxury item for your spouse or partner can wish. You can also find restaurants in the mall (good and not always very expensive). I advise to consider the corner suite 1512 that has a wonderful view. The hotel is almost new and affordable. The best part for me was the breakfast that was european and chinese. A must to start a nice day. I would like also to thank Carey that was very professional and helped me multiple times when I tried to solve issues (Disney reservation where people talked only Chinese). She helped me and my family in English and spent as much time as needed to solve any issue we faced. Carey was very nice and translated in English every time it was needed. Thank you again.

Tutto molto gradito

Clean room, convenient location, safe area

poor in room design, not user friendly (lots of peeping-gaps), very dark in the bathroom, slippery floor in the bathroom, breakfast less variety. only good in public area design

很棒的一次住宿體驗 旁邊就是前灘太古里非常方便 房間很乾淨

Très bel établissement Chambre très confortable Petit déjeuner très bon

C’est froid et très impersonnel Nous sommes arrivés à 22 heures et nous n’avons pas pu manger. Dans n’importe quel autre établissement du monde, on nous aurait proposé un sandwich quelque chose, une personne serait allé à la cuisine voir. Dans cet hôtel (cher) on nous a simplement dit « NON »

Good service

The interior design, unique. The breakfast .

Nothing

朝食と部屋のデザインが非常に良かった。

浴室が滑りやすく、滑り止めをもう少し改善した方が良い

Great location. Helpful staff. Will return.

Amazing space, rooms and staff

No downsides!

Excellent séjour dans cet hôtel avec de nombreuses commodités aux alentours

房間有煙味

On the 2nd day, the guest next door was smoking in their room and we could smell it in my room. The guests next door invited a lot of guests to their room and were talking very loudly on their phone at the corridor. We approach the front desk and demand to speak to their GM who was not around on that day. We demand the hotel to change our hotel but they refuse & insists that they could only cancel our reservations with no penalty. The GM didn’t follow up with us after the incident. The drop off location for the didi was incorrect therefore the driver always is unable to find the pick up point.

Very clean, spacious and comfortable room. The shower was amazing

The breakfast was good but could have a bit more of variety. The location was not the best - the name is a bit misleading

地點很棒，離太古里很近，出門走地下道就可以直通太古里跟地鐵，環境很乾淨，住了很多次但早餐永遠樣式不多，選擇性很少。

Hotel room is clean, staff are friendly and attentive!

Very nice quiet area. There is a taikooli mall nearby with all the international big brand. It is about 30 min ride using didi to the cbd area where all the tourist attractions. Overall really enjoyed the stay.

Lightning inside room is not bright enough . Reception staff , in particular male gender, needs more training to greet guests promptly at time of interaction. Breakfast is terrific and the staff in the dining room are courteous.

バスタブの水が溜まらず修理を呼びましたが、迅速に駆け付けて来て頂き有難かったです。

退房當天是晚上班機，謝謝飯店讓我可以延後退房 枕頭超舒服，讓我好好的睡了一大覺！好想知道哪裡買的

Very good breaktfast

No bar available at the hotel

Nicely designed hotel

Design

I liked that the room was clean, that's the first aspect. The room was quite spacious, and the bathroom was huge, with a separate toilet, making it possible to use both facilities (shower/bathtub and toilet) simultaneously if the room accommodates two people. Although I paid for breakfast every day, I only went once, and I regret it. In terms of dishes, breakfast is not exceptional, but it has plenty of fruits, and the dragon fruit is incredibly delicious. The staff's hospitality is remarkable; I've rarely seen anything like it. Every day, my bed was made, I was given fresh towels, my sink was cleaned, and the trash was taken out.

It’s a downside that the room doesn’t have an Ethernet port, and you can only connect via Wi-Fi, which is a negative point for me, especially in China, where you need a VPN to access platforms like Microsoft Teams (and I’m a teacher who needed to participate in online classes), Google, Facebook, YouTube, or Instagram. I brought an Ethernet cable with me, but I had no use for it. Another negative aspect is that some hotel staff don’t speak much English, requiring a translation service to communicate effectively with everyone.

地點很方便離太古里商場很近，服務人員也很客氣，唯早餐的樣式不多，選擇性不多

空調設施有進步改善的空間

방이 넓고 좋았음

這次旁邊剛好有服裝展，但好像蠻多不是酒店住客的也坐在一樓沙發聊天，環境有點吵。

Water pressure for shower is not low and hard to adjust the temperature. Can’t close the shower door

지하철역도 가깝고, 이 가격에 훌륭한 조식뷔페와 넓고 편안한 방은 숙박하는 내내 만족스러웠습니다 방안에 비치되어있는 블루투스 스피커의 뛰어난 음질에 만족했으며, 무료 커피와 맥주 콜라 등도 기분을 좋게 하네요. 전경은 야경이 좋습니다

Facility is still new and clean. It’s very comfortable to stay.

Modern and new hotel, close to subway and many restaurants and shopping mal. I like the architecture and interior. Rooms are big and bathroom is great. Easy to book taxi and friendly staff. Great breakfast.

Mobile network had bad coverage in my room, however this area is under developing, so I assume this will improve.

New and moderne hotel. Great place to stay in Shanghai for a reasonable price, great breakfast, and friendly staff. Close to many restaurants and Subway line 6, 8 & 11. Approx 30 minutes to airport by taxi (200RMB)

Room had poor 5G Mobile signal, but only on some rooms it seems. Area is under development, so there are construction work nearby.

I booked this place because they mentioned that they were able to keep my parcel before my arrival, and I managed to get all my parcels before my arrival. They also kindly let my check in earlier than the stated check-in time and I greatly appreciate the extra fee hours! Thank you to all the staff who have served me during my stay.

I've heard that there were some sewage smell on previous reviews. There was that, but I think it went away after a couple of nights (it was between the sink and the toilet bowl). Guess it could be that the room needs to be used for a while to air it out

Friendly staff and great hotel. Thank you

It’s brand new hotel with fashion design , the room is reasonable big and the bathroom is very large and nice! The staff is very friendly and helpful! It’s in the big shopping complex with lots of high standard restaurants in it. Will come back again !

The staff are very nice. The location is very convenient, only a few minutes walking distance to a big shopping mall and subway station.

Great location, only a 5 mins walk from Taikooli shopping area with lots of eateries, cafes etc. It’s also there where the Oriental Sports Centre metro station is - connecting with Line 8 and Line 11. Right outside the hotel (30s walk) there’s a Starbucks and a food mall. The staff were all really friendly and extremely helpful, ordering taxis and showing us how to get places.

Spacious quiet rooms, large bathroom - very friendly helpful staff

Super modern and new. Friendly staff and will no doubt soon become a hotspot.

I recently spent 8 nights at the Artyzen Hotel with my team, and it was truly a delightful experience. The hotel's design is impeccable, exuding both elegance and comfort. The rooms were spacious and provided the perfect sanctuary after long days of work. What truly stood out, however, was the exceptional service provided by the staff. They were incredibly polite, efficient, and went above and beyond to ensure our stay was memorable. Artyzen Hotel exceeded our expectations in every way, and I would highly recommend it to anyone visiting the area.

New hotel just near the business area and mall , nice staff , rooms are great decorating. Recommend

The room is spacious, and the welcome letter and desert are sweet. The restaurant has its own vibe, and the breakfast dishes are quite satisfying. I particularly enjoy the Shanghai-style noodles.

Very friendly english speaking stuff!!! Very helpful! I even got an upgrade and had a beautiful view.

It was very, very cold in the breakfast room. And to have to pay extra for eggs and other "normal" breakfast food is unacceptable at this price level of the stay.