Courtyard by Marriott Montreal Laval vs Similar Hotels

Rooms are generally clean and spacious, but some noise issues reported.

Rooms were generally comfortable, but some guests faced issues upon arrival.

Rooms described as spacious, comfortable beds and good bathrooms, but some issues: overly soft mattresses for some guests, occasional odors, and the one-off stain incidents reduce the score slightly.

Rooms received praise for comfort and decor, but complaints about lighting and noise issues were present.

The cleanliness of the hotel overall, but some comments noted minor issues.

Several reviews mention issues with room cleanliness and maintenance.

Multiple reports of cleanliness problems: stained sofa-bed (blood), dirty carpets turning guests' feet black, missing shower seal, and a musty/closed-in odor in some rooms. Overall below the property's otherwise good upkeep.

Multiple reviews mention issues with cleanliness, such as a bad smell and rooms not being clean.

Perfectly located with easy access to shops and public transport.

Convenient location for activities despite being outside the city.

Consistently praised: convenient for Montreal, near metro and shopping, close to airport and larger centres; location considered a strong point.

Generally positive feedback about location, though noise from traffic was noted as a downside.

Staff was friendly and professional, ensuring a pleasant stay.

Staff received consistently positive feedback for their helpfulness.

Generally warm and accommodating staff; several mentions of friendly, helpful reception and staff who took requests into account. Isolated reports of a brusque/short check-in experience and a push for tips at breakfast.

Many reviews indicate good service, though some mention issues with room service.

Limited breakfast options noted, but overall good restaurant experience.

Breakfast options were deemed outdated by several guests.

Breakfast repeatedly described as exceptional, plentiful and high quality. Some comments request more variety (more fresh fruits, less repetitive buffet) and note crowded breakfast rooms.

Several complaints about the breakfast quality relative to price.

Amenities are satisfactory, but specific additional features may be requested.

Amenities like the pool were under construction, affecting guest experience.

Positive mentions of a heated outdoor pool, terrace, free/ample parking and a good breakfast area; negatives include a very small gym and the absence of a luggage room for early arrivals.

Amenities were generally well-received, but service issues with breakfast options were highlighted.

Pricing is a bit high for the season, which affects perceived value.

Mixed feelings about the value offered considering ongoing construction.

Several guests note very good value and an excellent price-quality ratio, though some feel breakfast pricing and extra charges (e.g., paid early room access) make certain aspects less good value.

Mixed feedback regarding the value, particularly about breakfast pricing.