Penelope
Penelope, Wolstenholme Square, Liverpool, L1 4BY, United Kingdom- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.
Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.
Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.
To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
19 sqm
Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
19 sqm
Street View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
19 sqm
City View, Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
Courtyard View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The hotel was situated very close to the main area we wanted to visit. The staff were very helpful and friendly. The hotel was exceptionally clean. The breakfast was nice.
Just a suggestion that there could have been a platter of cold meat and cheese included in the breakfast.
10/10 ubicación perfecta para recorrer la ciudad. El hotel, muy cumplidor. Relación calidad/precio top. Muy recomendable si lo que buscas es un sitio que esté bien situado para hacer turismo a pie por poco dinero.
Easy access, secure and clean
No parking
Great views from the balcony Clean, comfy room
The breakfast was amazing really enjoyed. My room was superb and staff made my stay amazing.
The smell in the corridors leading to my room was not nice did put me off honestly.
The front entrance to the building looked clean and tidy, no rubbish or litter, the front desk looked clean and tidy; and well lit. The staff at the front desk was welcoming and sorted out my accommodation fairly easy.
The outlets to the sink, shower and large push button to the toilet are all faulty. The outlet to the wash hand basin is clogged up probably with hair and needs cleaning out. This is so obvious; when you run the tap the sink fills up fairly quickly. The toilet large button is faulty you have to push it numerous times in order for it to flush. The shower outlet is faulty and the water stays stagnant for quite a length of time before it eventually goes down, this indicates that the outlet needs cleaning out.
Breakfast was nice. Location was ok but needed taxi into centre for my mum and auntie as too far for them to walk.
Nothing, everything was good.
nice room, comfy bed and quiet
Breakfast was just fine
Location,comfortable,friendly staff.
Everything
Helpful staff and location enjoyable stay
Rooms and location good. Staff fantastic. O
Floor boards squeaking, a little .
Good value good staff overall very good
Value for money
Very clean & staff very friendly
Nothing
Merkeze ve tren istasyonuna yakınlığı çok iyi.Odalar büyük ve konforlu.
Kahvaltı biraz zayıf.
Great location, excellent staff, very helpful and efficient, comfy bed, spotless room and bathroom, great breakfast.
Room and bathroom a bit small, parking a bit of a trek, but for the location expected
Huone oli siisti ja tilava, hyvä sänky. (Standard Queen room)
Aamiainen oli melko suppea.
the hotel was really nice, fresh and clean. the welcome was friendly and all staff were helpful. the room was lovely and again very clean, and the room also had an iron, ironing board and hairdryer. this is great and you don't always see this in other hotels.
cant think of anything as it was all good for my stay
Everything was perfect
Perfect location. The staff were more than helpful, nothing was too much trouble. Exceptionally clean and wow the beds were comfy.
Getting out of bed 🤣
A very nice hotel. Staff were friendly. The staff allowed us to check in early if we became members. This was very handy. The hotel is very close to restaurants, bars, clubs and all the tourists attractions. All at walking distance. The room was spacious, modern and quiet. The breakfast was very good and plentiful. There was a bar and restaurant on the ground floor. Handy for a late night drink or snack. I would definitely recommend this hotel and I would stay here again. Liverpool was a vibrant city. It exceeded my expectations.
Nothing
El diseño La limpieza La atención Las habitaciones , el baño la cama El colchón muy cómodo La atención El desayuno
Nada
Muy buena ubicación. Desayuno bueno, buena calidad y sabor. Personal muy amable. Limpio, geles ecológicos :) Todo muy bien en general
Hotel was very clean and staff very friendly. Room was very well cleaned, soundproofed very well couldn't hear other people from the adjoining room.
Room wasn't available when checking in and eventually had to change our room type so we could check in. Two separate bars with two completely different prices for the same drinks.
La ubicación es perfecta. Está a 10 minutos andando de la zona del puerto y de la estación principal de tren y a 5 minutos de una zona comercial. Las principales atracciones turísticas se encuentran cerca, por lo que nunca supone una caminata de más de media hora. El desayuno es sencillo, pero hay opciones tanto dulces como saladas. La limpieza es excepcional.
El desayuno no tenía muchas opciones vegetarianas/veganas en el buffet (aunque sí que es verdad que se pueden solicitar al personal)
The hotel was very clean, the staff also went out of their way to accommodate my early check in, which helped immensely. Breakfast was better than expected, and again, the staff encountered were all attentive and courteous.
Clean friendly and good breakfast
Bit of a walk to centre of things.
Very comfortable
None
ottima posizione, vicinissima la centro e alle maggiori attrazioni. Camera confortevole. Ottima colazione
Buona la pulizia ma si potrebbe fare meglio.
Everthing was good.
Accueil, proprete et tres bien placé dans liverpool
Great location only a 10 minute walk to Albert docks and main attractions Small but comfortable rooms perfect for a short stay, good cooked breakfast included. Friendly helpful staff
Nothing
It was really good I would go bk again for definite 10 mins from train station and the town and the docks room modern and spotless. People so nice and helpful.
Nothing
The staff and the area was lovely and the food was so nice
The bed was a little uncomfortable but it was ok
Moderno y cuidado
Habitacion minima, sin espacio, sin caja de seguridad,sin espacio de guardado, sin cambio de toallas. Desayuno bueno, personal muy amable
It was all fabulous. I have coeliac disease and the staff couldn’t do enough for me. They were excellent
バスルームが広くて快適だった。バーがあってよかった。朝食がとても美味しくてよかった。
ロケーションが、駅から少し離れているので荷物を持って歩くのは大変だった。冷蔵庫がなかったので、飲み物が冷やせなかった。
Breakfast excellent
Lighting and more storage
Marek the manager was excellent
Nothing
Staff were great.
Nice clean room, and the breakfast was very good
Nothing
We were upgraded to the adjoining hotel which was beautiful so can’t comment on the actual holiday in .
Liked being upgraded.
Da simpatia dos funcionários, da localização do hotel.
O quarto era um pouco quente de mais e o ar condicionado dificil de regularizar.
Inclusive breakfast
No bath towel rails
Loved the location. The rooms were comfortable, clean and had everything that we needed. The breakfast which was included in the price was really good. All in all it was great value and I would certainly recommend it.
Friendly staff in a well presented hotel that meets the standards you would expect from a Holiday Inn express. It's in a great position to access the bar & restaurant district, without being too noisy
Nothing, it met all expectations and I would happily stay there again.
The location was excellent for a weekend trip to Liverpool. Very central and close to everything. The rooms are compact but very comfortable. Great value for the price.
The breakfast was ok, but could be cold some mornings.
The whole stay was fantastic!
Nothing everything was excellent
Good location, comfortable room.
The location was perfect and the staff really helpfull
Found everything to be good
The breakfast was awesome
No complain
Great location staff was very friendly and welcoming and helpful and it was nice and clean
More tea and milk in room I did ask and there give us more tho
Breakfast very good, all the staff excellent
Nothing
Staff so friendly and welcoming, rooms were spotless and nice and modern with a/c was definitely needed,breakfast was gorgeous, couldn’t hear a thing from the outside world
Beds were extremely soft I thought I was going to roll of during the night, there no vending machines which I think would be a nice touch, the tv wasn’t a smart tv which I think in this day and age it should have been
lovely breakfast.
Emplacement idéal pour visiter Liverpool. On est à 10mn à pied des docks et du centre historique
Posizione centrale, pulito e ordinato, buona la colazione
Mancanza di parcheggio
Localistaion
no windows opening
Todo ok. Volvería.
We were in Liverpool for two nights and really appreciated the location of the hotel to both the train station and downtown. It was a 9 minute walk from the station and town was basically around the corner with a pedestrian zone, shops, restaurants, pubs, etc... even a record store. Breakfast was included in the room rate and as vegetarians, we very much appreciated that you could get vegan breakfast sausages upon request.
Everything was great. Nothing we didn't like.
Absolutely delighted with the hotel. Everything was even better than I imagined. Thank you for making our stay a memorable one ❤️
Don't like scrambled eggs lol
Monday night stay and we had a great rate for the rooms. The breakfast was very good and all the staff very helpful. The hotel is in an excellent location, close to bars and restaurants while celebrating our son's graduation.
Nothing - it was perfect for what we needed
Very clean room with well equipped bathroom and air conditioning
A small fridge in room would be an improvement
Breakfast goes cold very quickly.
Cold breakfast
Up to date rooms, ultra clean, amazing breakfast with lots of choice and a relaxed area to eat. The offer of 24 hour pizzas very comforting, you never know when you might need one!
Nothing, perfect.
The bathroom and beds were comfortable.
Nothing
Great stay location Breakfast no complaints
Great location and very comfortable room. Staff were friendly and helpful. Breakfast was excellent with a good selection. Loved the grab and go option.
Nice n clean.
Praticamente tutto, bella la camera pulitissima
The location, close to the train station and lots of pubs and restaurants, the cleanliness, the breakfast was nice as well
Tout
Rien
Everything!
Leaving!
The staff at this hotel are exemplary and make you feel so welcome.
Excelente localização, perto da estação central e dos principais monumentos. Bom pequeno almoço.
Clean staff were fantastic excellent customer experience
View the window was facing another building
Staff friendly and bed was comfortable
Breakfast wasnt the best
Camera molto grande, con un bagno spazioso. Pulizia top e grande professionalità dello staff. Colazione ottima. Posizione centrale e comoda per visitare la città. Complimenti!!!!
-
Friendly staff made to feel welcome room clean. Price ok.
Some breakfast items empty .only scrambled eggs available..people queuing for toast in way of self service.breakfast area.
Location comfy bed
Breakfast a little limited
The hotel is on a superb location 👌. Very central and accessible for all city centre attractions. The room was immaculatly clean . Bed was very comfortable .
When we 1st arrived we were allocated a room at the back of the building. It was very dark and oppressive as looking out directly onto a brick wall. After requesting a change of room we were given a lovely room at front of hotel. A Lot brighter and nicer. Breakfast was very disorganised. Breakfast area very small and no attention to detail from staff in regards to filling up Hot Breakfast items I felt there should have been a staff member responsible for monitoring this area as constantly run out if items with long wait to be restocked.. Front of house staff weren't overly friendly. A smile goes a long way.
Minden rendben volt, ezért, mindenkinek ajánlom!
Nincs ilyen!
Cleanliness and comfort
Breakfast - few choices of food
جميل والموقع ممتاز
Great hotel Great staff
The bed was comfortable we slept well.
The location, it's not close to much...we walked 15 minutes to lime street station. The chap on reception sent us the wrong way so we walked all the way up a hill to turn round and walk back down. We were too far away from matthew street and we had difficulty locating it. Very expensive on a Saturday, the room was tiny and stuffy. The breakfast Very basic. I wouldn't book again.
Clean and modern hotel. Friendly staff and answered any queries. Asked for rooms close by and got adjoining rooms
Nothing
More hot food choice at breakfast including fried eggs and black pudding. Couldnt open the wimdow in bedroom Drinks in bar very expensive
Sauberkeit, Freundlichkeit und Hilfsbereitschaft des Personals
Frühstück. Uns haben Angebote wie Käse und/oder Wurst bzw. Marmelade gefehlt.
Very friendly staff
Nothing
Great price. Quiet location, nearly new building, lovely helpful staff, booked by Train Line. Nice sized room and good toiletries in bathroom. Free breakfast. Will stay again.
Another chair in the room would be nice. No view from the room .
Staff were very friendly and helpful
The volume control on the TV remote was unnecessarily complicated and not very intuitive to use. Clear, simple instructions would be very helpful to ensure users can operate it easily.
Posizione perfetta, a 2 passi dalle maggiori attrazioni e in una strada senza confusione. Ottima insonorizzazione delle camere. Camere spaziose, bagno pure. Buona colazione
Tutto ok
Muy céntrico , cómodo y limpio
Comfy rooms
Very average breakfast with not enough seating
Everything
Nothing
A good location close to the Mersey and the docks and the train station. Excellent WiFi. Comfortable bed. Good breakfast.
The rooms are a tight fit for opening suitcases.
Lovely warm and welcoming the staff are so nice it's extremely clean lovely clean bedding and fresh towels 100%
N/a
員工態度極差,延遲入住 凌晨三點才可以入住
員工態度極差,延遲入住 凌晨三點才可以入住
Lovely pla e excellent location
L'emplacement au cœur de Liverpool attractions et restaurants le cadre moderne et soigné le petit déjeuner dans la grande salle esprit cantine
Pas de parking intégré à l'établissement mais partenariat avec parking privé à proximité
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.64/10Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61/10Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45/10Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9/10Rooms are generally described as comfortable and spacious.
Amenities
8.43/10Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89/10Overall good value for the price, especially given the location.
Food and Beverage
7.94/10Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31/10Guests had a generally positive experience, indicating a high likelihood to return.