Grays Court Hotel

Position

Rooms need updating

Zeer vriendelijk, en goeie ligging.

Jammer dat het restaurant gesloten was.

There were no effective fans in the room, there was a heatwave on and the two mini fans provided made no impact at all. Had we not anticipated this and brought our own large fan with us, it would have been an unbearable stay in what in every other way is a lovely hotel.

Everything

Nothing all fine

Everything. It was perfect.

Nothing.

Location and breakfast

No aircon

The ambiance was incredible. The common areas and garden were spectacular. Our room was beautiful and very comfortable. The location of the hotel could not be better. The garden abuts the surrounding wall of the old city and is located directly behind the minster.

A historic hotel that hosts amazing, spacious, and luxurious rooms. As a bonus, we managed to park our car on the site, though at an extra charge. But the history of this hotel and its decorations are phenomenal.

The pictures on the wall make you feel that you are in a museum or a gallery show intended to shock its audience. Pictures of naked children and Islamic warriors dominate. This did not match the setting of the hotel, which is a historic British town, or our intention, which was to see York and learn about the city.

Beautiful garden

Very elegant and stylish, not the cheapest but what a beautiful place, well worth the money, if you want an upper class hotel in York, this is your hotel, the staff are amazing and the gardens are beautiful, The breakfast is top quality.

A fantastic hotel right next to York Minster. Exceptional quality throughout — immaculate rooms and a genuinely five-star feel from start to finish. The beautiful garden backing onto the Roman wall is a real highlight. The Minster is 5 minutes on foot, and the rest of the historic centre . Helen, Kendall and their team could not have done more for us — warm, friendly and attentive at every turn. Highly recommended.they even went out of their way to set up a projector to watch the England v Norway match !!

Nothing

The hotel is gorgeous and perfectly located -- the gardens are perfect and the food was delicious. The staff is extremely attentive and went above and beyond to ensure we had an excellent stay (even going so far as to mail us something we forgot).

The *only* reason I'm not giving this a 10 is that there's no AC, and also no screens on the windows. This meant a bee ended up inside the room when we got home and I had to deal with it before we went to sleep, which was annoying.

Everything

Nothing

Toplocatie dicht bij York Minster en city walls in historisch gebouw met toch moderne badkamer.

Niets. Enige bemerking : de matras aan de harde kant is (persoonlijke smaak).

everything, staff were amazing

it was very hot - a simple fan in the room would have made such a difference.

Beautiful location close to York Minster. Characterful hotel immaculately maintained. Friendly staff who couldn't have been more helpful. Delicious breakfast.

We return to this hotel every year. The team are fantastic, very knowledgeable and always professional. The breakfast is exceptional! We’ve stayed in the Cumberland, the Edwards and the Willoughby rooms so far and each time the stay was perfect. It’s ideal if you’re after an experience that is both luxurious and one that captures the historic beauty of York.

The decoration the vibe the comfort excellent

Very old but very clean tidy modern bathroom

1.位置绝佳，就在古城墙和大教堂边，去哪儿都方便。 2.工作人员特别有礼貌，总是热情洋溢，非常友善。 3.围墙花园6月玫瑰飘香，美极了。 4.餐厅的水准极其高，推荐必须品尝。

如果能提供下午茶会更值得期待，这样就能在花园中呆久一点。

Very nice room good furnishing and linens Public areas were exceptional and very comfortable Garden was beautiful and staff very happy to serve when guests were outside

Some areas need painting

I loved the historic building, and a great location in the centre of York. The breakfast was definitely one of the best ever

I can't think of anything i didn't like. The weather wasn't good so we didn't have chance to go into the garden, so will have to come back.

Breakfast was lovely

Small tv

Fabulous!! Best hotel we have stayed in and will certainly be back to stay!!

Decor, building, ambiance, location

Quite pricey

Perfect location everything was walking distance. Amazing history and the gardens were beautifully kept - plus onsite parking

No lift which we did know about but my wife has MS.

Lots of history which was well preserved and tasteful

Room was lovely but small and no drawers for clothes. Also no lift. We ordered pot of tea for two in the lounge bar and when we got the bill at the end of the holiday we were charged ‘service charge’ for each purchase which seemed a bit excessive as it was served direct not in our room

Breakfast was delicious and plentiful with lots of options. The hotel is right by the York Minster and The Shambles so we were able to walk everywhere during our stay. Dinner in the Bow Room was very elegant. The bar/lounge is a great place for a cocktail and mid day bite to eat. The views of the old city walls and garden are lovely. The building is historic and next to the Treasurer House first built in 1091. Our room was very large and comfortable. The staff could not have been friendlier or more attentive.

Perfect stay for my wife and I on New Year's eve. The hotel is a beautiful historical building and the rooms are very nicely furnished, comfortable and quiet. All the staff were very friendly and helpful. Breakfast was superb and the dining room overlooked the private gardens and the city walls. Apart from breakfast we didn't eat in the restaurant as it was fully booked but the hotel recommended other local restaurants for us.

I’ve never had a perfect 10 / 10 stay at a hotel before as I’m quite fussy , however there’s no fault to be found. The building is unique & the staff were the best I’ve ever been hosted by. The owner herself is a lovely woman & we really can’t wait to go back !

Amazing location in York , easy to get too with its own car park . Only 2 minutes walk from York Minster . Super helpful and friendly staff . Great food . Will definitely be staying again in the future .

Beautiful room and hotel in general. Great parking for the duration of our stay. Very central location, just around the corner from the York Minster.

Parking was convenient but i do think it should have been included in the overall cost of the stay. The breakfast could’ve been much better. I think a continental buffet would have been better. The eggs Benedict was bland. There weren’t many options on the menu.

The location and sense of history

A wonderful hotel in a great location, very close to all the shops and to York Minster. The hotel is beautiful, such a wonderful old building with a fantastic history. Very comfortable. The breakfast was delicious with plenty of choice. The staff were all excellent, very friendly and helpful. We felt very relaxed and happy staying there and will definitely go and stay there again.

Nothing

It was historically located in the centre of the city

Nothing

A beautiful building in the heart of York with tons of history

There was nothing not to like

Hotel exceeded expectations, friendly staff, amazing service, room was exceptional and the location! Will be returning soon. Thanks

The staff are incredibly helpful and friendly and the location and hotel is incredible

Staff were attentive and polite

The room was lovely with a great view. It was nice to have plenty of drinking water supplied and there was ample tea and coffee supplies. The bathroom was great, a super shower, brilliant lighting around the mirror and nice toiletries. Breakfast was delicious and the service good. The lady on reception was exceptionally nice and very accommodating. A gift bag of water and flapjacks on check out was lovely.

The room was overly hot even though I turned down the radiator. The bed creaked terribly, understandable due to its age I suppose. I asked for a 'Bailey's' in the bar and they only have an inferior make. I ordered tea with my breakfast which unfortunately wasn't very hot, I asked for it to be topped up but this wasn't hot either.

Everything

Nothing

Estadia perfeita! Hotel lindo, quarto confortável, café da manhã muito gostoso. Ótima localização, perto de todas as atrações e ainda com um estacionamento. Mas o melhor de tudo foram os funcionários, muito atenciosos e simpáticos! Fazendo o possível e o impossível para nos agradar e sempre com sorrisos. Agradeço a toda a equipe por ter feito a nossa estadia maravilhosa!

Exceptional hotel, beautiful rooms, library, bar and gardens. Staff were all wonderful and very attentive. Breakfast was nice and filling, excellent selection of wines.

Good breakfast, fantastic location, very interesting building and bathrooms were high spec

Would have preferred more options to eat in the hotel; there was very limited availability in the restaurant and having had the tasting menu on one night we would have liked to eat there again.

Really well run hotel in the old treasurer's house adjacent to the York Minster. Beautiful building, lovely rooms, fantastic garden within the city walls.

Expensive, but one could expect this in central York. Bow Room restaurant disappointing, and also pricey.

Tranquil convenient city centre location, just inside city walls. A comfortable and beautiful listed heritage building with emclosed relaxing gardens to view or explore. Attentive staff providing friendly and excellent service throughout with unexpected personal touches. Well-stocked bar and delicious freshly prepared foods, served in the impressive long gallery or dining room, both with great views. Clean, warm and very comfortable rooms with opening sash windows, period furnishings and decor, also well-serviced and with good facilities. Quiet at night despite being only moments away from York Minster, shops and restaurants. Pre-bookable on-site parking (at extra charge) a great option. Would not hesitate to recommend or return.

Grays Court was wonderful! The building is charming and comfortable, the breakfast is delightful, the staff is welcoming and helpful. Great location to walk from to see York. Overall, an exceptional experience.

Gorgeous accommodations, delicious food, wonderful staff, and perfectly situated in town

We had an incredible stay at this stunning hotel, rich with history and charm. From the moment we arrived, we were impressed by the elegant atmosphere and beautifully preserved details throughout the property. The staff were absolutely fantastic warm, welcoming, and always ready to help. Nothing was ever too much trouble, and their attention to detail truly made are stay special. We would highly recommend this hotel to anyone looking for a memorable and relaxing experience.

Great location. Very comfortable considering the age and type of building. Beautiful garden.

Extremely expensive extras. Considering the location the room was a fair price but drinks and nibbles were ridiculously overpriced in my opinion. I am also a smoker and was surprised to find that smoking in the garden was prohibited. Why? Instead I had to smoke outside the front door Which seems a bit silly.

Breakfast was very good and the staff friendly. The room was nice but I thought it was quite expensive - I have stayed in a lot of the best hotels in York and it did not quite match the reviews it was given. But it was nice nonetheless.

The decor of the dining room was a bit too modern for the historical building. The pillows were not firm enough

Everything about this property is perfect. Grays Court is the most wonderful hotel we have ever experienced. Nestled behind York Minster, this historic property has all the charm of York, with a staff that is by far the most welcoming and friendly. The rooms are updated while still maintaining that historical feel. We were lucky enough to be able to book “The Mortimer” room, and it was exceptional. It offered some great views of the minster, and was spacious and very charming. The breakfast was very well done, and had a great variety to choose from. Taking a walk around the gardens is a must. They are so beautiful, and well maintained, and are enclosed by the property and the historic York City Walls. Also, this hotel manages to attract lovely, friendly guest, some of which we had the pleasure of conversing with in the beautiful bar area/galley. We also got to know the owner and their family, as well as the staff, and they are the most charming people. The hotel is within the perfect distance to the shambles, and York Minster. Please make this a stay of your if you plan to come to York. It will give you an experience you won’t forget. We will be returning to this property for years to come.

The staff are very friendly and helpful Excellent location

Nothing to fault

Location is close to Minster and other York attractions, but hotel is quiet and calm.The gardens are a delight, staff cannot do enough for you, and food is excellent

Nothing

Gray’s Court is absolutely exceptional. From the moment we arrived, the staff made us feel genuinely welcomed, warm, attentive, and incredibly hospitable. You can tell they love what they do, and it shows in every detail. The atmosphere is something special, elegant without being stuffy, and steeped in history while still feeling comfortable and inviting. It’s the kind of place that makes you want to linger just a little longer. Location-wise, it’s perfect. Tucked right next to York Minster, you’re within walking distance of everything. Whether it’s a stroll along the city walls, a bite at a local pub, or exploring the Shambles, it’s all just steps away. Highly recommend Gray’s Court, it’s the kind of stay that makes a trip memorable.

Nicely situated

Clean and tidy and friendly staff

Great location Staff were brilliant and really helpful Lovely hotel Slept like a new born baby A shame the weather was awful as the hotel garden looked fantastic Definitely would stay again

Tell the chef to put rosemary and thyme on the roast potatoes 😂 Jokes aside we couldn’t write a bad thing about our stay

We had a lovely stay! Susanna made sure that we were well taken care of. All the staff has such pride in the grounds and history. The location is close to everything. Very nice breakfasts and even a bag with water and a snack for our travels when we checked out!

An amazing place. My favorite is the garden where you can have a lovely lunch with bubbles, which is what we did. The room was incredible and the staff is just wonderful. Every time I go to York, that’s where I will stay.

The breakfast was excellent.

Maybe a spa or a gym, hard due to space restrictions.

The property is beautiful, historic, and close to attractions/shopping. The staff are wonderful and willing to help in any way possible

Lovely breakfast but would like beans with it

Bath didn't hold water as there was no rubber on plug. Mentioned it but had no mention of compensation for our inconvenience is this supposedly 5 star hotel. Obviously having a working bath is not a necessity.

Everything. Kind attentive staff, a beautiful room that I only booked on the day, incredibly historic building and gardens, practically in the grounds of York Minster, private parking making it easy to explore York on foot, good Yorkshire breakfast, lovely bar area in the Long Room, peaceful and just what I needed as a short stopover on my drive up to Scotland.

Nothing. Just a couple of tips for other travellers : (1) there isn't a lift because this is a listed building and not allowed to convert it so if you are visiting with reduced mobility be aware you will have to walk up a couple of flights of stairs. Staff will help you with your luggage but not recommended if you are in a wheelchair or use mobility aids. (2) Their restaurant is closed on Tuesdays, not a problem because there are lots of interesting independent restaurants in York. I can recommend the York Minster Refectory only a few minutes walk away, excellent food.

💯

This hotel had so much charm, with its unique and quaint rooms. The outdoor garden is absolutely beautiful and you can even get up onto the old wall from the back of the property. The staff were all extremely friendly and helpful. It was a little stuffy in our room when we got there, but that was nothing an open window and fan couldn't fix. I would 100% stay here if I were ever to visit York again.

I cannot recommend the hotel high enough, everything was fabulous. I was most impressed with the attentiveness and care all the staff provided, thank you.

Loved everything about our stay at Grays Court. Amazing location, service and gardens. The hotel itself is well appointed and the service is top-notch. We will return.

The setting was unique. Staff were exceptional.

Excellent location. Beautiful building and superb staff. Relaxed chilled atmosphere. Beautiful outdoor area.

Room was a little small as was the tv.

Customer service, location, car parking, ambience

It’s location and excellent host

The restaurant was full