Souk El Jadid
Souk El Jadid, Jamaâ el-Fna Plaza, 40034 Marrakesh, Morocco- Attraction
- Wheelchair Accessible
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation in Marrakech
Indoor Pool and Garden: Enjoy a relaxing stay at Riad Al Ibtikar with its indoor pool and serene garden, perfect for unwinding after a day of exploring the city.
Family-Friendly Rooms: Our recently renovated property offers comfortable family rooms and a terrace for guests to enjoy quality time together.
Delicious Breakfast Options: Start your day right with our buffet and continental breakfast options, featuring local specialties, fresh pastries, and pancakes. Don't miss out on the bar for a refreshing drink.
Experience the charm of Marrakech at Riad Al Ibtikar. Book your stay now for an unforgettable getaway.
Check-in from
12:00 PM
Check-out by
01:00 PM
Parking
PAID
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
14 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
21 sqm
Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
Pool View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I had an amazing stay Reda and Kaceem were amazing and made me feel very comfortable and communication was excellent. It was my birthday weekend and they got me cake and candles and sang me happy birthday which was amazing. I cannot fault the whole experience and would 100% come back.
Nothing to dislike I had the best time
Nous avons passé un super séjour avec des hôtes qui étaient très accueillants et serviables !! Nous avons adoré le Riad et la bienveillance de ce personnel, encore merci à eux. Vous pouvez y aller les yeux fermés, nous recommandons fortement. ✨
Heel mooie riad met mooie kamers, hygiënisch, mooie rooftop, toploacatie en zeer vriendelijl personeel.
Niets
La verdad que la casa es hermosa y muy bien cuidada. Muy buen gusto de decoración y excelente recibimiento. La pileta y la terraza son hermosas
Very attentive host and staffs
Nothing
La ubicación perfecta. En plena medina, pero en un lugar tranquilo, con mucha paz y tranquilidad. La atención del personal excepcional, Reda y Karen son dos bellísimas personas, siempre pendientes de agradar.
La décoration de ce Riad est juste magnifique, faite avec beaucoup de goût par Steven le propriétaire,on se sent immédiatement dans un petit cocon de bien être. L’accueil, la gentillesse et le professionnalisme de Reda, Kacem et Fatima nous plongent rapidement dans un havre de paix absolu. Merci Steven pour ton accueil et ta bienveillance.
Ne pas l’avoir découvert plus tôt.
Everything was fantastic, the staff couldn't do enough for us. Breakfast was great and the room was lovely. Beautifully decorated, always nice incense on. Very cool to retreat to in the hot weather. Organised a spa day for us as soon as we got there!
Would've like a door on our bathroom other than that I can't fault anything.
Il riad ottimo e la gentilezza del titolare e lo staff sempre disponibile alle nostre richieste
The riad is near to the main square of the old town and convenienly located. It is beautiful and our room is nicely decorated with a comfy bed. We enjoyed the breakfast with lots of food and drinks at the roof top. Steven and his staff Fati, Kacem and Reda were all very friendly, responsive and helpful. We enjoyed our conversations with Steven, and had a wonderful stay at the riad!
Das Frühstück war so abwechslungsreich und üppig, dass ich den ganzen Tag keinen Hunger mehr hatte. Die Lage ist einmalig mitten in Marrakesch, aber trotzdem ganz ruhig. Al iBTIKAR wird von einem außergewöhnlich begabten Besitzer geleitet, der sein ganzes Haus mit Kunstgegenständen ausstattet, die er selbst herstellt. Mr. Pauwels ist ein Philosoph, der hochinteressante Bücher schreibt und dabei eine umfassende Vorstellung vom gelungenen Leben hat. Er schreibt wieder ein Buch. Für mich ist er, wenn man alles zusammennimmt ein Genie.
Es war alles perfekt.
Séjour absolument parfait ! Personnel exceptionnel, attentionné, chaleureux et toujours aux petits soins. On se sent comme à la maison dès les premières minutes. Un grand merci à Reda, Kacem, Fati et Steven pour ces beaux moments partagés. Et encore un grand merci à toute l’équipe pour cet accueil incroyable, nous reviendrons... A bientôt ! ❤️ Pat & Fred
Rien
Had a fantastic stay at the Riad, staff were amazing and couldn’t help you enough. Massive shout out to Kacem who looked after us for the whole stay and helped us arrange transport to and from the airport. Can’t recommend this place highly enough
Nothing
We were warmly welcomed and taken care of by Reda, Kacem and Fati. The owner Steven added a super positive vibe, and we always felt very cared for and welcomed, each time we returned from our explorations! The roof top terrace was amazing, and the lads were more than happy to bring our breakfast up to the top. Would recommend and would not hesitate to stay here again.
The Riad was gorgeous and the staff were so friendly and accommodating, always available throughout the day and night to welcome you back into the Riad. The owner popped in and was very welcoming. A lovely stay would highly recommend.
The beds were quite firm however they offer to change to a softer mattress on request which is great. The breakfast was always lovely but would be great to have a couple more options e.g. shakshouka
Wir hatten einen sehr schönen Aufenthalt im Riad Al Ibtikar. Besonders die Rooftop-Terrasse hat uns begeistert – ein toller Ort zum Entspannen mit einer sehr angenehmen Atmosphäre. Das Frühstück war ebenfalls sehr gut, frisch und lecker. Ein großes Lob geht an die Mitarbeiter: Das gesamte Team war unglaublich freundlich, hilfsbereit und aufmerksam. Ein besonderes Highlight war für uns der Service während unseres Aufenthalts: Da wir einen Ausflug bereits um 7 Uhr morgens hatten, haben die Mitarbeiter extra für uns schon um 6 Uhr ein komplettes Frühstück vorbereitet. Das ist absolut nicht selbstverständlich und hat uns wirklich beeindruckt. Wir haben uns rundum wohlgefühlt und können das Riad nur weiterempfehlen!
Es gab nichts zu beanstanden
A lovely oasis in the heart of the Medina. Beautifully decorated inside by Stephen, calm and peaceful with friendly, wonderful staff where nothing was too much trouble. A nice breakfast to start the day and wonderful view of the Atlas mountains from the rooftop. A very welcome bonus that travel to and from the airport was arranged.
All great.
Sehr gastfreundlich - gutes Frühstück - sehr zentrale Lager aber ruhig
Die Betten waren etwas hart - Reisezeit Ende Februar / im Riad/Zimmer war es kalt.
Amazing stay at Riad Al Ibtikar. The staff are so friendly and welcoming. Definitely book the airport transfer as they will guide you to the Riad. Breakfast on the roof terrace was lovely and the Riad has the most amazing lights made by Stephen. The location is great, very central, just off the souk. Would highly recommend staying here.
Nothing to dislike.
Reda and Kacem were wonderful hosts, we truly felt like guests in their home. The Riad is beautifully decorated and clean, rooms were spacious and comfortable with plenty of hot water in the shower. Bottled water was available in the rooms as well as toiletries and a perfectly working hairdryer. Breakfast was plentiful starting with fresh squeezed orange juice, a variety of breads, cheese, jam with fruits, vegetables and proteins changing daily. Coffee, tea, hot chocolate, milk upon request.
I don't know that anything could have been any better, our stay was wonderful.
Het ontbijt werd met zorg geserveerd; er was een goede variatie. De locatie was uitstekend, de meeste bezienswaardigheden waren makkelijk te bereiken. Het is een kleine, intieme Riad met een bijzondere eigenaar, Steven, en heel attent personeel. De slaapkamer en badkamer waren aaltijd prima in orde. Alles werd voor ons gedaan om het ons zo prettig mogelijk te maken. Door het vele lopen, kwamen er enige problemen met de mobiliteit en Steven ging zo ver om een wandelstok te gaan kopen. Bovendien heeft hij ons deelgenoot gemaakt van Sakura Living en hebben we zijn atelier bezocht. Hier worden de fraaie lampen en andere ornamenten gemaakt. Zijn filosofische gesprekken zullen ons altijd bij blijven.
Niets . Het voldeed helemaal aan onze verwachtingen. Hoe laat we ook thuiskwamen, we werden altijd warm welkom geheten door Reda.
Belle décoration du Riad et de la chambre. Reda et Kacem qui nous ont reçus pendant notre séjour sont très accueillants et extrêmement disponibles. La chambre est très bien située dans la Médina Trés bon petit déjeuner et Literie confortable
Location, staff and interior. Everything. Steven and the team they are extremely nice and helpful people. We really enjoyed stay in Al Ibtikar and conversations with Steven. Extraordinary.
Very comfortable, beautifully and imaginatively decorated, great breakfast, excellent service
We had a wonderful stay at this Riad and couldn’t be happier with our experience. From the moment we arrived, the staff and the owner made us feel incredibly welcome. They were always attentive, helpful, and genuinely kind, going out of their way to make sure we had everything we needed. The room was beautiful, clean, and very comfortable, providing a perfect place to relax after a day out. The atmosphere throughout the Riad was warm and peaceful, making our stay even more enjoyable. Overall, our entire stay at the Riad was excellent. The hospitality truly made the difference, and we would absolutely recommend it to anyone looking for a comfortable and welcoming place to stay. We hope to return again soon!
Nothing
The whole team is amazing. Friendly and very welcoming. Its hard not to feal like you're at home 😁
The owner and staff were exceptional. They made my visit wonderful. The attention to detail was amazing and I fully intend to return to visit again. The other guests that stayed made my visit even better. They were from all over Europe and we enjoyed very stimulating conversations and games. Every night there was a fire in the fireplace and we gathered around talking and sharing. The breakfast was very nice. Staying in the middle of the Medina was interesting. Everything was really close and you could get something to eat about a 3 minute walk away. It was a different environment for an American, but I felt very safe and Google maps worked great to get around. I highly recommend this experience and hotel.
Nos gustó todo. Las instalaciones son preciosas, el Riad es muy tranquilo, un refugio en el caos de Marrakech. Las habitaciones Preciosa, silenciosa y muy cómoda, la limpieza excepcional. La terraza estupenda para relajarse y todas las mañanas un desayuno maravilloso. Pero sobre todo quiero destacar la atención, la amabilidad y los cuidados de todo el personal. Te hacen sentir en casa y te cuidan hasta el mínimo detalle, nos ayudaron con todo lo que pedíamos y con lo que no pedíamos también. Abdel, Thierry y Steven, muchas gracias por estos días.
Nada, nos gusto todo.
The Riad itself is stunning but the staff are really what made our stay exceptional. Thierry went above and beyond to make it perfect. The breakfast (and tea/cookies!) were fabulous and enjoying these out on the rooftop is highly recommended. Would happily stay here again and will recommend to friends staying in Marrakech!
My flight arrived after dark and my main concern was being dropped off at the edge of the Medina. I contacted Steven directly and he kindly arranged for a driver to meet me at the airport, drive me as far as the taxi could go, waiting for me there, was a man with handcart to take me and my luggage to the Riad. Steven and the staff were so pleasant and helpful. The location is fantastic, in a quiet alley, just about 50 metres from the hustle and bustle of the Medina shops. First morning I had booked a food tasting tour and Gerrie (probably mis-spelt) took me to the meeting point in the main square pointing out the landmarks I should lookout for on my return. Steven is Belgian and an extremely nice person, with excellent English. He was happy to sit, chat and help me understand some of the questions I had following my tours of the area. The best meal I had during my 2 weeks in Morocco was the Lamb Tagine I had in the Riad, it was delicious! I spent five delightful days at Riad Al Ibtikar and my sincere thanks to Steven and the staff.
I was not disappointed in any way
Everything about the property was wonderful. The room was superbly decorated and the staff couldn’t have been more attentive.
Nothing.
Nous avons passé un séjour génial chez Steven qui est une personne d' une grande richesse intérieure et avec qui les échanges sont à la fois fluideset riches Tout le personnel est au petit soin,un sans faute totale
Devoir partir
Steven and the staff are very friendly people. Our room was very clean and comfortable, breakfast super! Everything was perfect
Un très bon moment passé dans ce lieu propice à la sérénité.
Il nostro soggiorno al Riad Al Aibtikar è stato eccezionale, siamo stati accolti con straordinaria ospitalità, Steven è una persona meravigliosa, lui e tutto il suo staff sono stati sempre a disposizione. La colazione inoltre è molto ricca e servita con cura. Raccomandatissimo! Giulia, Enrico e Lea
La disponibilité du personnel et leur gentillesse. L’hospitalité de Steven . Le transfert aller-retour est très appréciable, surtout très tôt le matin 😉. Les petits déjeuner sont copieux et faits maison . Les jolies créations de Steven exposées dans le Riad
La chambre au rez-de-chaussée dont nous disposions est plus exposée aux bruits de la salle du Riad que les chambres de l’étage même si tout le monde essaie de rester discret d’autant plus que la porte reste légèrement entrouverte de part son système de fermeture. Heureusement qu’il y a d’épais rideaux derrière. Pas de fenêtre dans la chambre ni dans la salle de bain. Les repas à 16€ indiqués par Booking n’étaient pas proposés. À la place un menu spécial « fêtes » beaucoup plus cher.
Expérience formidable avec Steven, hote tellement humain, on s'est senti tellement bien. Le Riad est magnifiquement décoré
Steven and his team are fantastic hosts! They helped us with anything we needed, including with a dinner reservation and a Hammam experience. We also had a lovely breakfast each day.
We had an amazing stay! The riad was perfect, both the structure and the position. The room had everything you need and more, with an appreciated artistic touch that makes it unique. The staff was absolutely impeccable, kind, available and fun at the same time, we felt like family. The breakfast was very tasty and a surprise every day, so we could try different Moroccan delicacies. I would definitely recommend this Riad! Thank you Steven and Reda :)
Nothing.
L’acceuil du propriétaire, Steven La gentillesse du personnel. L’emplacement du Riad, sa décoration et le calme Les petits déjeuners et celui de Noël qui était encore plus magique
Rien
The riad is perfectly located in the middle of the Medina. It is close to the big square, 15 minutes walk to the palace and tombs and surrounded by stores and restaurants. Still it is quiet and calm as in a little side street. The building itself is a traditional riad that is recently renovated and designed by Steve, the owner. It has a fantastic rooftop with marvelous views over the city and to Atlas Mountains - even if we barely used it as in December mornings and evenings are cold. To give the riad a special touch Steve decorated it with lamps of his own collection. These lamps embody flowers of light that bring warmth and brightness. They are very special and unique. Steve as well as his team Qasem and Reda were extremely caring, providing excellent breakfast. By the fireplace in the living room was a perfect place to unwind on the colder evenings. We also went to the Hammam next to the riad that was fine though not memorable. We can really recommend a trip to Ourika that comes with a breathtaking hike in the Atlas Mountains. Also the trip into the Agafay desert with Quad bikes and Camel ride was a lot of fun. Thank you Steve for the wonderful Stay!
Steven and his team were really welcoming and friendly and definitely make you feel like you're right at home in this beautiful riad. Its located in a great, busy area of the medina but just a few alleyways away so still quiet. You can tell it has been decorated with lots of care and thought and Steven took great pleasure in explaining his ideas to us. He was also very helpful and informative of things to see/do in Marrakech as well as advising us on tours. We were not given a front door key which initially was a bit of a concern but there was always someone to open the door and greet us even late at night. Our room was not huge but had everything we needed and was very clean. The bathroom was also very cool! Breakfast was lovely and served whenever was convenient for us. I would definitely stay here again!
The bed was not the most comfortable and there was an odd smell in the doorway of the riad. That being said, its probably difficult to air out as there aren't many exterior windows (as with most riads!) Might be a nice suggestion to offer breakfast on the rooftop as it feels like that area is wasted.
Alle waren sehr freundlich und hilfsbereit. Die Gestaltung der Unterkunft ist ein Traum.
The host, Stephen is an amazing guy! Everything was properly served, better than expected
Die Lage ist wirklich Top und Service einzigartig und herzlich! Steven und sein Team sind extrem freundlich und zuvorkommend und sie sind auf alle individuellen Wünsche der Gäste eingegangen. Steven hat uns auch bei der Planung von An-und Abreise geholfen. Die Einrichtung des Riads ist traditionsreich und mit Liebe zum Detail. Steven unterhält sich gerne mit den Gästen und erzeugt dadurch eine familiäre Atmosphäre in seinem Riad. Die Aussicht auf der Dachterasse mit Blick auf die Medina und Möglichkeit zum Verweilen auch sehr schön!
Leider gibt es zwischen dem Badezimmer und Schlafzimmer nur einen Vorhang und keine Tür, was für Menschen die Privatsphäre im Bad brauchen etwas störend sein kann. Aber auch hierfür hat Steven uns sofort eine Lösung angeboten mit der wir uns wohlgefühlt haben, sodass wir hiervon nicht mehr betroffen waren.
You step through the door into a magical place of calm and tranquility. It is absolutely beautiful and Stephen the host and owner offers the most wonderful hospitality going above and beyond our expectations. Breakfast on the terrace is delightful and all homemade , Stephen’s designs and creations are breathtaking .
It was all fantastic
Ponemos un 10 porque no se puede poner más puntuación. La ubicación es excelente estas cerca de todo. El desayuno impresionante, varia cada día y con muy buenas cantidades. El personal más servicial y atento imposible, te daban te, agua y unas pastas buenísimas siempre que querías, comimos también allí y todo buenísimo y cantidades abundantes. La limpieza también súper bien. En general nuestra estancia ha sido impecable y nos hemos sentido como en casa. Gracias a Steven, Thierry, Abdel y Fatima por hacer que nuestra primera vez en Marruecos sea genial e inolvidable.
Riqd-ul, locatia, personalul (Thiery - wow!), proprietarul - Steven - amazing guy
Totul foarte bine.
Superbe établissement, personnel touchant et très attentionné ainsi qu’attentif. Le propriétaire est passionné et partage régulièrement un échange riche et envoûtant. Il a créé et adopté un style de vie très représentatif de l’endroit : SakuraLiving. N’hésitez pas à manger sur place : le couscous pour notre dernier soir était le meilleur que nous avons pu goûter sur tout Marrakech !
The staff! Thierry and Abdel did all they could to make our stay as confortable as possible!
There is no separation in the room in between sleeping area and the bathroom other then a fine transparent curtain. Basically you will hear and smell everything the person you are with in the bathroom. Super odd idea to skip the door...
What can I say about Riad Al Ibtikar? Honestly, just wow! From the moment we arrived the level of hospitality we received was unbeatable. Steven is a wonderful host, he made us feel so at home and gave us lots of advice about how to get the most out of our trip. The riad itself is stunning, care and thought have been put into every detail, it is a remarkably beautiful and peaceful space. The Riad is located in the medina, but as soon as you step inside it is a sea of calm away from the mad rush outside. We rented three rooms and each was designed with its own beautiful style and vibe. We could chose what time we wanted breakfast and the lovely Hamid served us a delicious feast each morning. Steven, Hamid and Fatima are all so lovely and took care of us so well. I couldn’t rate it higher. Thank you so much for creating a wonderful experience for us, if you have the chance to go to Marrakesh I could not recommend a better place to stay!
Great location, close to an award winning restaurant, the host could not do enough for us, up early for breakfast, gave us a packed lunch. Helped us organise tours, overall a great Riad which I would go back to again. The roof terrace is beautiful, and a nice place to rest after a day of exploring.
Nothing, a beautiful Riad , friendly, felt at home and easy to get to the main square from it, I would definitely stay here again if I am In Marrakesh ,
I'm truly glad I chose to stay at this accommodation. I was especially impressed by the hospitality of the staff, particularly the owner, Steven. I stayed for four nights, and despite being a special and unique place, it felt as comfortable as being at home. The room had warm, pleasant lighting, and every floor—from the lounge area on the first floor, to the rooms on the second floor, and even the rooftop—was cozy and inviting. Transportation One of the most impressive aspects of my stay was the transportation arranged through the hotel—it was incredibly convenient. As with many riads in the Medina, this one is located within narrow alleyways, where cars can't access directly. However, the hotel provided a smooth and thoughtful service: in addition to the taxi, a man with a cart walked about 10 minutes from the drop-off point to deliver my suitcase straight to the riad. Surprisingly, the price may have even been lower than a standard taxi fare just to the nearest accessible point. On top of that, when my flight to Marrakech was unexpectedly delayed on the day of arrival, Hamid responded quickly and efficiently, handling the updated schedule and helping me connect with the driver at the airport without any stress. I was really grateful for their flexibility and support. Breakfast The breakfast at the riad was another highlight. It featured Moroccan breads and pancake-like dishes, and a different side dish was served each morning, keeping it interesting and enjoyable throughout my stay. Atmosphere and Conversations One of the most memorable parts of my experience was enjoying a bottle of wine in the lounge area and having warm, engaging conversations with the owner, Steven, as well as Hamid and Yassin. In particular, Steven shared stories from his life’s journey that truly inspired me. It turned what could have simply been a pleasant stay into something much more meaningful—an experience I’ll remember for a long time.
Nothing
One of the best stays of my life! If you’re looking for a riad in Marrakesh and Riad Al Ibtikar is available, book it without hesitation. This riad offers a unique atmosphere with traditional decor beautifully curated by Steven. The exceptional hospitality and delicious local cuisine create a truly memorable experience. It’s a tranquil retreat in the heart of the medina, giving you the feeling of having your own private home away from the city’s energy. I especially appreciated the cleanliness, the helpful and flexible staff, and the beautiful rooftop. I give this property a perfect 10 out of 10! Thank you for the experience!
Authentic Riad superbly decorated with the owners own designed fixtures, set in a central location within the hustle and bustle of the Medina although once inside it was quiet and peaceful. There is a nice roof garden sitting area which is ideal for relaxing.
Nothing everything was perfect.
Amazing
A riad deep in the old town. In the chaos off the market but was an island of tranquility. The staff made you feel welcome and could not have been better
Nothing
Really loved thos unique Riad I the heart of the Medina but very close to the main square. Excellent location - authentic old world meets unique design. A great place to stay
Nothing- just what I wanted for a weekend city break
We had a great stay over 4 nights and the owner Steven was so wonderful, kind, helpful, serviceminded and also very interesting to have met. Steven is a designer and each room has decorative elements that he has designed. Every aspect of the Riad is thoughtful made by him with the most magical touches. The Riad is situated right in the center of Marrakech, but it is quiet and has a calm atmosphere. It has a nice rooftop you can enjoy and the staff working there did everything to please us. Thank you so much Steven, Jassin, Hamid and Fatima!
Very nice riad. Amazing breakfast and lovely people. Couldn't ask for more.
This Riad is remarkable! There are not enough superlatives to cover the pleasure of staying here. The experience of simply being in the central room, being contemplative , enjoying the atmosphere and talking with Steven, the owner under one of his exquisite creations……. On a practical level the staff are wonderful - ever attentive and helpful. The breakfasts are generous and varied. The location is ideal - central but quiet. The rooftop terrace provides a haven on warm afternoons.
- great location - beautifully furnished - kind and helpful staff
Due to owner's rudeness we had to leave earlier. He made us feel unwelcome and and we did not feel comfortable completing our stay there. Thankfully booking.com helped us to leave earlier without losing any money. The owner does not know how to treat guests and has no sense of hospitality. One morning he disturbed our breakfast. Like a mad man, he kept asking us "what do you want, tell me what should i do for you." We told him all was ok now (after the issues we reported in the room had now been fixed). Very rudely he said to us in a bullyish manner that we keep saying one thing to him and one thing to booking.com. I said to him there must be a misunderstanding but he was not interested in hearing what we had to say. It seemed like he did not want to listen or to resolve any potential misunderstanding. I stayed in many hotels around the world and never encountered such an experience. Usually hotel owners are very polite and hospitable but here we were left nearly in tears the way he was talking down to us and arrogantly. He would not let us speak even though I was trying to tell him we are happy now the heating and drain blockage has been fixed. He also tried to charge me extra for my mother. He sent an offer to me on booking.com which suggested he will give her one night free. We told him there should be no extra charge for her as it should be included in the price I paid. Naturally I rejected this offer but he kept saying arrogantly "what do you want. what do you want?" reminiscent of a mad person. This made me feel very scared and unsettled, I even forgot my bank card pin number as I was so shaken up by the experience. My mother complained about ho hand rail on stairs and he arrogantly told her his assistant helped us up the stairs. Well he may of helped one time but he didnt help every time she came up and down.
1. We were offered a 'free taxi' - Steven the owner / Riad manager did not tell us beforehand the Riad is a 15-20 minute walk from the taxi drop off. We had to walk for what seemed like approx 25 minutes with my elderly mother from where the taxi dropped us, to his Riad. It was unpleasant to say the least, because we walked in narrow streets with donkeys, scooter riders, aggressive people trying to stop us and very uneven paths. Overall this walk from the taxi drop off to the Riad was very stressful. Imagine this with an elderly person with you it was double the stress. 2. I was greeted by Steven (the Riad owner/manager) on my 2nd day during my breakfast and he told me off for requesting gluten free breakfast but accused me of still eating the bread items. I was really upset by this. Factually speaking i am gluten free usually but when I saw there was not much gluten free items (fruit, eggs and yoghurt only. note the first day was yoghurt with sugar which i didnt want and only the 2nd day they had plain yoghurt) I had no choice but to eat the bread items. When I explained this to him, his response was 'well you could have asked for anything you wanted'. Steven should have been aware that it was his duty to provide gluten free breakfast as had been promised. Secondly it was none of his concern if I am eating the bread or not. I have any right to eat what I like, especially when it is laid out in front of me. If he did not want me to eat the bread then why did his chef/maid/servant lay it out on my table? Was it only for my mum? If so then he should of made sure it had her name on it. He told me he saw me eating it through the camera. What a joke. 3. Heating was not working, shower drain was blocked. Whilst they tried to repair the next day and we confirmed it was all fine now, he said we lied about these issues and that they were working fine at the very start.
The hospitality is exceptional! I love everything about this riad, which was meticulously created by Steven (host), who I had a pleasure of having conversations with over breakfasts during my stay. It's very quiet although it's in the old town and less than 2 minutes away from the bustling souks. The staff, Hamid, Yassine and Fati, have gone the extra mile, were very helpful and made my stay comfortable. I would stay here again when I visit Marrakech in the future!
Nothing
Unique and very good location in the middle of the medina. Atmosphere and ambiance of the riad is amazing more than helped by the attention to detail of the staff. Any requests or issues resolved as soon as made known, never a moment without someone available to help with anything from a question, to booking transport or an excursion or maybe just making a coffee. The rooftop terrace is lovely, especially in the evening with a glass of wine from the riad’s fine selection available. Thank you Steven, Yassin, Hamid and Fatima for making our holiday amazing and hopefully see you again.
Can’t think of a single negative, amazing place.
A true gem hidden away within the bustling medina, it was always a joy to come back. Stayed 5 nights and could have stayed for longer.
A very nice place to stay. Very relaxed and great staff and owner who went out of their way to make us feel welcome and provide help. Remarkably quiet while being right in the busy part of the city. Do take up the offer of being collected as there are is no vehicle access and finding it for the first time would be very difficult.
The property itself is beautiful. You can tell that a lot of care went in to making this Riad feel special and warm. Yassine, Hamid, Fati and Steven are all amazing individuals that made us feel welcome, looked after, and were the best hosts we have ever met. This was a great holiday and a more than comfortable stay, and we cannot fault Riad Al Ibtikar at all.
Once we got ourselves oriented we found it easily. Staff were lovely. Will make tea any time you like. Very clean and tidy. We arrived late and they made us a lovely chicken tajine.
Even though there is aircon the heating element of it wasn’t sufficient. The room was too cold for us and felt damp when getting into bed. The breakfast would get boring for anymore than 3 days. Would have been nice to have had more variety.
Great personal service from the whole team. Hamid arranged our collection from the airport and Stephen checked in with us every day. I highly recommend this Riad.
Nothing!
We have now been to Riad al Ibtikar for three years in a row. The place is unique. Steven and his staff (Yasin, Hamid and Fatima) always make us feel at home. Before we came to Riad al Ibtikar, we always visit a new Riad when we visited Marrakesh. Now we know where we will stay. We Will stat at Riad al Ibtikar. The Riad has a fantastic interior. Everywhere you can see traces of Steven's skill as an artist. Both the rooms and the large hall downstairs are decorated with Steven's works.
This place has a unique charm, a cozy atmosphere (especially the rooftop), nice clean rooms, and really nice breakfast. From the moment you arrive, you feel welcome and given the best treatment. Steven and the staff do a fantastic job at making your Marrakech stay a great experience, the communication is fast and clear and they help you find the right activities and accommodate to your needs (I had an early excursion and they ensured to have breakfast ready for me). It’s easy to find from the Jemaa el-Fnaa square in the middle of good street food and next to the different souks. I’ll surely stay here on my next visit to Marrakech!
Everything was fantastic at this Riad and exceeded expectations. The staff, the breakfast and the location were all superb. I could not recommend staying here enough. Had the pleasure of spending some time chatting over breakfast with the owner Stephen which was very enjoyable.
- Great breakfast, every day slightly different and very flexible in timing - lovely atmosphere in the riad, which is decorated with lots of love for details - Steven, Hamid and the whole team were great hosts!
Let's start with the amazing hospitality provided by the staff and the owner Steven. From the arrival until departure, everything went smooth! We loved the home-made tee/coffee/juices which is available at any time of the day. Special bonus for the breakfast, might not be very convincing on the picture of Booking but we enjoyed every single bite! The Riad is authentic, cute and well decorated like with the lights. A nice fire place, a very nice terrace. You can feel the touch of Steven with his beautiful artwork. The location is very central, you are in the middle of the medina, and at the same time not in the main street so that the place is very quite. 5 minutes by feet up to Jemaa el-Fnaa confirmed!
I can't say i didn't like anything but with time i would surely feel like i miss a window in the bedroom. At the same time we knew what to expect...
The most amazing place with incredible people! I really thank my destiny to chose this Riad and met such beautiful people as Steven, Hamid, Yassine and Fatima. They are super hospitable, always ready to help you. I wish you all the best in this life guys! The location is fantastic, Riad is super comfortable and magic, the breakfast is very fresh and tasty . Highly recommended for everybody! Me and my daughter we are totaly in love with you! Special thanks to Hamid...
everything is perfect!
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What guests love
Areas to consider
Cleanliness
9.45/10Overall cleanliness is exceptional and highly praised by guests.
Service
10/10Service is highlighted as unique and exceptionally friendly, with staff attending to all needs.
Location
9.92/10Location is described as top-notch and a short walk to the main square.
Room Quality
9.46/10Rooms are referred to as precious, quiet, and very comfortable.
Amenities
9.41/10Amenities, including the terrace and breakfast offerings, are described as wonderful.
Value for Money
9.94/10Guests felt they received excellent value given the quality and service.
Food and Beverage
9.4/10Breakfast and tea are highly praised, adding to the overall enjoyment of the stay.
Overall Experience
10/10Guests describe their stay as a lifetime experience, making it truly memorable.