Homesuite' Home at The Shore

La ubicación.

Los ascensores:

Location

Window not closing properly

TV didn’t work inspite of the efforts of the 2girls who tried to fix it. One leg on the couch was broken. Checkout was confusing.

It was fine for us.

everything

nothing

Nice view from our room. Clean apartment with good facilities

Checking in system was very difficult and the front desk staff were not willing or able to help us as it was a different system for the bookings.com booking. It was a very very busy place and unfortunately we clashed with a school holiday week and it made some things quite stressful. Only one lift was working when we checked out and it took a very long time or us to get on the lift and down to the ground floor and we almost missed our Grab to get to the airport. We accidentally knocked two bowls out of the cupboard which we reported through our WhatsApp contact and they wanted us to pay a ridiculous amount to pay for them. But then allowed us to replace them ourselves. I have never been charged for a small breakage before. There was no cloth to wipe kitchen benches and no tea towel for drying dishes. There was no jug but we did ask for one and got given one to use.

Gute Lage des Apartments.

Sehr aufwendiger Check-in via WhatsApp. Keine Reaktion über die chat-Funktion von booking.com. Es hat 15min. gedauert, bis uns eine Dame wortlos die Schlüssel überreicht hat. Leider ein falsches Apartment. Wir hatten 2 Doppelbetten plus Schlafcouch gebucht für 5 Personen. Bekommen haben wir ein Apartment mit einem Doppelbett. Unsere Freunde mussten sich ein neues Hotel suchen. Beim check-out keine nachvollziehbare Beschreibung, wo man den Schlüssel abgeben soll. Wir haben ihn schließlich bei der Security abgegeben, da wir keine andere Möglichkeit sahen.

Location. Very helpful staff.

The lifts were slow. The room was clean but needed a spring/deep clean, walls, sofa stained and marked.

I like the view....A very clean and nice pool, as it faces a beautiful view. The children love it too. Its Conveniently located near a shopping mall too easy to get there.

Just need to provide a slightly better ladle because the current one can't be used. Also need dishwashing soap and a towel to wipe the table. Everything else is good.The child likes it."

sangatt memuaskan

good view, comfortable room.

very noisy surround the nearby market. There's a lot of motor passby and make a loud noise until 2am.

La posizione e lo staff di contatto che è sempre stato disponibile per risolvere i problemi.

L'appartamento non era pulito adeguatamente. Mancavano numerose cose per esempio c'era una sola tazza le lenzuola era macchiate e il tappeto del bagno sporco. Questi sono stati prontamente cambiati dietro nostra richiesta. Sono stati forniti asciugamani in più ma erano macchiati. La doccia era rotta cambiata anche quella dietro richiesta. C'era puzza di fogna in tutto l'appartamento e in alcuni angoli c'erano evidenti tracce di muffa. Il divano era rotto e macchiato. Mi chiedo ma controllano prima di affittare gli appartamenti?

👍👍

The facilities in the room are all good, the view is beautiful.👍

It's hard to find the check-in area, and it's confusing, and the elevator takes a very long time to get to the room.🙁

Great location in KK, room was clean and great value for money.

Check in isn’t sorted by the staff well. You have to text and then wait a very long time for anyone to come and get you. Made things very difficult.

Great locatiom

The room was nice and clean. However, its just the smells and odor from the toilet that puts down the pleasant experience .

The view is nice

The building and apartment are disgusting. Check in is impossible if you do not have an internet connnection bc they have no check-in desk. It’s all via WhatsApp.

Central location and clean

1. No gym 2. Expensive parking 3. False advertising: the infinity pool is for hotel use only and condo residents have a separate pool which does not have an infinity view!

it comes with electric stove, enough dishes and cutleries, can cook megi if u feel hungry in the middle of the night. can watch netflix, got sofa bed so it’s comfortable to sit and watch movie for a long time.

房间很大，和照片一致，地理位置好出行方便。

马桶漏水，整个房间都是一股屎臭味。洗澡水温度只有20度左右，洗得不舒服。床品很脏，枕头都是高枕，没有低枕，严重影响睡眠。房间不准备拖鞋，要了几遍才拿过来。

Clean and tidy apartment.

The elevator’s extremely slow stopping constantly as the are so many apartments in this building). Never a quick ride. The hot water was only lukewarm

Love the location and the room window-sea view

Can improve more on the entertainment side. Netflix is not working and there is no sponge to wash dishes although there ia a mini kitchen. Other than than all good and excellent

At the center of everything Perfect location Perfect room size

Lift was troublesome Parking was plenty but having to change two different lifts is quit tedious Our netflix was stopped on the 2nd day of stay, we dont know why. Could hear people running around, dragging chairs from above, it disturbed our rest.

The internal design

nearby many cafe

The appartment was nice enough but it was not what we had booked

We had difficulty getting the keys from the host and the instructions for leaving were not clear. We also booked a two bed appartment and we were put in a one bed - complete scam

The location was great, right next to food stalls and restaurant options. 15mins walk to the ferry to the islands and good cafes at a short walking distance. The layout of the apartment was nice for us, with a small kitchen and livingroom separated from the bedroom. WhatsApp communication with the service team has been really quick and efficient.

We stayed in apartment 06 on the 10th floor, and the cleanliness and state of the apartment was not good. The floor still had some dirt around and the white bathroom mat was stained and looked used. When complaining about it through WhatsApp we received an extra free cleaning round, and even though the floor was then cleaned, the new mat was still looking old and dirty. The couch was broken, with the backrest not staying up and always remaining open like a sleeping couch. When I reported this via WhatsApp I was told they know about it and it was scheduled to be repaired. However I see from old reviews that complaints about a broken couch have been mentioned for the past 7 months already, and it seems it has not been fixed yet. We often found loads of people waiting for the elevator, but luckily never had to wait longer than 5 minutes for it. It might have helped that our apartment was on one of then lower floors (only 7-21 have accommodations) so we were always one of the first stops. To be noticed that there’s no way to avoid the elevator queue. We tried to use the staircase to go up but the door cannot be opened from the ground floor, so they can only be used from the upper floors to come down. The building definitely has an issue with the plumbing, with the toilet drain and shower drain being connected. Whenever someone upstairs flushes, all the smell comes out of the shower drain. We kept the bathroom windows open at all times and it helped a lot. One last point was the confusing checkout process. We were told to put the key in the mailbox in the basement, with no other specific instructions. We then realised there is no basement in this building but we did notice a mail room on the sign posts for the third floor. However when we tried to push the 3rd floor button in the elevator it would not work. After a few tries we asked the security guard how to get there and it turns out that’s through a different public elevator that can be accessed outside of lobby

Room clean

Lif always full load..all the time Stair also cannot use..because the Stair end at 4 floor..

Great location

1.There is an awful smells from a leaking pipe at the balcony. Not a great experience cause had to live with that smells. No dustbin plastic available. Aircond remote battery is out. Had to replace from a TV remote.

Location

Stinking. Broken furniture, missing accessories, change of room provided but not as comfortable as original one but still stinking. Overcrowded lift lobby.

Overall good we like view from our room..

Im sorry about the bed is not comfortable for us because its so hard... And when we want wash our item at the sink.. u not provide the sunlight n sponge, n no have microwave when we want to heat our food.. tq

The apartment itself was lovely. Once we got in, we were very happy with it. It was clean and comfortable and had all you'd need in it.

If you come in from a different country and don't have a working phone, it's very hard to get in touch with the people to check you in. It's not like in a hotel where people are there as soon as you walk in to check you in. The people at the reception in the lobby have nothing to do with check-in and can't help you. Once we managed to contact them, they came down. But it was all very confusing. Thereweres lots of people sitting in the lobby, not understanding what was happening. The apartments seem to be privately owned and managed separately from each other, which is completely fine. It's just a little confusing and hectic when you first arrive there. Also, theres about 20 floors and 3/4 elevators, which in theory sounds ok, but they're extremely busy elevators and are constantly stopping at every floor as people are getting on. It's just something to be aware of if you're in a rush. Allow at least 10 extra minutes to get from your floor to the ground.

Excellent location, clean with all amenities needed. Great view. Very accommodating with our very late arrival due to flight changes.

Washing machine available but no dryer to dry clothes.

room, view,pool

The view from the apartment window across the harbour is fantastic. The property is across the road from the Central Market and very close to waterfront seafood places. There is a supermarket in the shopping centre across the road. However, there is a vile smell in the bathroom coming from the drain and some noise from outside.

Great views across the harbour, but a bad smell coming into the bathroom from the drain.

Comfortable stay, lovely clean room great location and staff were nice.

A little slow in responding to a couple of issues, especially when I needed to leave to catch a plane. Check out was not easy and the tv in the room didn't work! I asked for a discount which they said they would get back to me about but never did! I paid a lot for the room, so had expected more.

Clean & good location

Netflix

Sofa with no back rest

Very well located, in front of Philipine market, 5 min walking to Waterfront and 15 min to Jefferson Port. Room is very spacious and confortable , with been a kitchen and a small living-room

Lot of noise during nights. One window was not well sealed, and the constant noise of traffic, planes landing, and the praying throught the loudspeakers every morning at 5AM make impossible to rest

Unit was very nice but not easy checking in no body to help not being local made it hard to get the keys. Stayed 12 days good walking distance to shoppiong etc. did'nt have a change of towels or bed linnen in that time. It was very reasonable and as they say you get what you pay for. It suited us.

Room decor

Cockcroach smell in d toilet & insects

Dislike: there is no dishwash detergent provided, only a sponge. A few kitchen towels also ideal for quick clean by guest.

The place was spotless, communication was fast and efficient, the shuttle service was well arranged, internet worked well, and staff helped with a room upgrade and adapter.

Check-in was chaotic and overly complicated; the pool doesn’t have a sea view — that one belongs to another hotel.

I'm so satisfied yet freaking happy with the apartment everything provided well a d I feel like my own home.. Worth for money definitely!!!

Nothin..

They view and location are great

The smell in the apartment :( the lifts had extremely long waits and we're often crowded

The location

Can be improve

We like the surrounding areas. 1. The lift is very slow, min 5 mins waiting time, usually close to 10mins. We nirmally get Bomba lift, which is smelly (garbage smells) 2. The unit has many faulty, 2 chairs broken but been left as 'good'. Luckily, we pull the chair and realise it is broken, otherwise we may fall down if directly sitting on it. 3. We use floor mat to "mop" the floor. Very sticky and oily. 4. No shower gel (empty bottle) shampoo still has half bottle, hence we bought our own soap at the covenirnce store. 5. Parking is expensive, rm3 for 1st hours and rm1 for subsequent hour. Hence, be prepared to pay at max RM26 per day. 6. The water in the bathroom is smelly (strong smell). 7. We use filtered water at the pantry sink to boil water for drinks, but the taste is weird. Afraid that the building's water tank is polluted. 8. The room that we stayed in has blocking view.

Honestly, I cannot recommend this place. Not matching booking pictures at all. The pool in the pictures is the hotel one, the one in the apartments is always full and really small. Apartments are not clean, are old and the property doesn't offer any support for broken elements. No cleaning service amd when you ask to clean some elements they complain. Also, the shower not working properly and the staff super rude.

Worst apartment in Kota.

Everything's complete. We no need to buy anything to add on . And it save money❤️

NOTHING AT ALL. EVERYTHING'S OKAYYY

View and balcony

The smell of the bathroom

The location was excellent! Close to KK central market and local handicrafts.. with Seaview

1) The smell of the bathroom was horrendous— like the whole sewage was running thru it! The smell was bad early in the AM and late in the evening, not sure what it was.. 2) the elevator was terrible! We had to wait sometimes up to 20-25 mins to go to the the lobby. There are 4 elevators, not sure why it is so slow and not efficient

Everything is wow

Nothing

Nice location.

The bathroom is smelly. And the shower needs to be upgraded.

The location is great.

Where do I start? The photos don’t reflect the reality. Our first studio was in a really bad state, it was badly maintained just like the whole building. The walls were dirty and the kitchen was poorly equipped. Finally we had to change apartment because the electricity wasn’t working in the kitchen at all. The second apartment was a little better but there was no WiFi and there was a foul smell from the bathroom. Finally the toilet was blocked and we had to use the bathroom in the lobby. Since we the elevators take ridiculously long and our apartment was on the 23rd floor this was no fun.

Very good house

The meeting place with the housekeeper ie at the counter was too Crowded

too many people waiting to collect the key at the same time. Lift were fully occupied at peak hours.

New aparment.. Spacious room. Great location.. Near Pasar Filipina.. Near pasar malam.. Near best seafood place..

Parking not free.. RM1.00 per hour..

Location is very good

There is no designated parking, and it requires a fee.

The house design, decoration & location.

The elevator & staff. We had to wait almost 20 minutes every time we need to use the elevator & most of the time we had to use the stairs. Imagine to go up & down 18 floors by stairs because it is much faster than waiting for the elevator. It was a nightmare, really. About the staff, it is already being mentioned in the app that there will be 4 of us but why provide 2 towels only? Asked for another 2 towels for my kids but the staff refused it. For additional blanket it will be charged RM 40. Checking out was also confusing.

overall i had a good stay and fun experience

the lift accommodation is one of the things i didn’t like because it tooks a long time for me to get on. also water leaks on the wall in the living room even though i did not use the aircond, makes it uncomfortable for me to walk on the floor as its always damp

Poor hygiene Lift very slow Toilet smells