Click Riad & Spa

Amazing hammam and spa experience! Felt very comfortable and catered for despite any language barriers! Would definitely recommend!

Bad first impression as we had asked them to arrange airport pickup (they had responded that "it will be waiting for you upon arrival"). On arrival no car was waiting and when we got in contact with someone after half an hour he told me there was no car waiting. Upon arrival a younger man angrily and loudly said "This is your fault!" without even checking the facts. This led to us not feeling fully safe and relaxed during our stay. Rooms were OK, but a bit overpriced compared to the competition, and very dark. In one room the lights didn't work except for bed nightlights, so we had to use torches. Garbage from the previous guests were still in the bin. Other than this service was OK and the older man (owner?) was very friendly and tried to converse (unfortunately we did not speak much french). Ended up rebooking our last night there to stay at a different place.

I was really satisfied with their service highly professional , vibe was very cozy and friendly the space was comfortable and clean I would highly recommend them if you’re willing to have a rest vacation with ur family or friends 🫶🏻

Den engelskspråklige kontakten vår på Riaden var helt fantastisk. Han ordnet mat, taxi, gav oss alt vi spurte om og mange tips til gode spisesteder i byen. Han svarer raskt på WhatsApp og alltid høflig og blid. De andre ansatte snakket kun marokkansk/fransk. Under massasjen visket de ansatte til hverandre hele tiden, men de stod og tittet ut i gangen (flere ganger mens massasjen pågikk). Hadde ikke tatt spa her igjen. Det er små kiosker i nærheten. Men vår mann på hotellet ordnet alt vi ønsket oss av drikke og mat, så det var aldri noe problem.

very good and relaxing experience, a little bit of a wait to start with (about 10—15 mins) but didn’t bother us at all. would recommend

Excellent staff, clean and quiet room.

Sehr gemütliches Riad. Der Gastgeber und die Mitarbeiter waren sehr nett.

This morning we went to the Hamman, which was wonderful with black mud soap, then we had an excellent full body massage with nice smelling oils. Lovely surroundings, it is a beautiful place, so peaceful that i fell asleep twice!!! The ladies in attendance are very respectful. Mint tea afterwards, could not be better. Will repeat again.

We had an unforgettable stay at this beautiful riad. From the moment we arrived, the staff made us feel genuinely welcome and cared for – their warmth and hospitality added so much to the experience. The riad itself is stunning – a peaceful oasis with gorgeous architecture and elegant details that create a truly romantic atmosphere. It was the perfect setting for a couple’s retreat. The food was absolutely brilliant – fresh, flavorful, and beautifully presented. Every meal felt like a special occasion. The location was also ideal – tucked away enough to feel tranquil, yet close to everything we wanted to explore. If you’re looking for a romantic escape with charm, comfort, and exceptional service, this is the place. We can’t wait to return.

Very good hammam and massage! I really liked the experience. The place was very clean, with a relaxing atmosphere. The staff were friendly, professional, and attentive to every detail. I felt completely refreshed and pampered after the session. The massage was both soothing and therapeutic, targeting all the right spots. I would definitely recommend this place to anyone looking for a high-quality hammam and massage experience. I’m already planning to return soon for another wonderful visit!

We went to Click Riad for a couple hammam + massage and we were very satisfied. The woman who does the hammam, Amina, was super good and we received an amazing hammam (even if she doesn’t speak English, we were able to communicate with her). Also the massage was very good!

Excelente opción y lugar, muy recomendable

Verantwortungsvoll von der Riad besetze Herr Abdu für seiner Gestern

Had a great stay, breakfast was lovely and the staff were lovely and couldn’t do enough. Hamman great value for money and great value for money.

Unfortunately we had a disappointing stay at Click Riad for the following reasons: - Although my partner speaks some French, we experienced a major language barrier with all staff at the riad as none of them had a basic level of English communication skills - As we were going expecting to be arriving at the riad at about 9:00pm, we contacted the riad several days in advance to arrange a meal to be prepared for us on arrival, which we confirmed via email. When we arrived at the riad after a long day of travelling, we were informed that a meal wasn't possible that evening, which was really frustrating. They apologised and offered to move our meal to a different evening, but we had already made plans. We eventually settled on some snacks as an apology for the inconvenience. - Although we were shown to the room we had booked when we arrived, we were then moved to a cheaper room as it was supposedly quieter than the more premium room that we had booked. We complained and then were moved to our original room. - Although our room was lovely, the mattress was very hard and the bathroom light is turned on via a motion sensor, which isn't ideal in the middle of the night. - The riad doesn't really have much of an atmosphere during the day or evening. - When we tipped the owner as we were leaving the riad, he rudely snatch the tip without saying thank you or good bye. We wanted to enjoy our experience at Click Riad, but as there are so many options in Marrakesh, we won't be returning

Le Riad est génial et très jolie ! Rien à dire sur la propreté et le personnel/service. Il est bien situé et nous a permis de nous déplacer dans la plupart des lieux connus à pieds. Le petit déjeuner est également excellent et copieux ! J'aimerais souligner la gentillesse du gérant du Riad Abdou sans qui le séjour n'aurait pas été aussi chaleureux. C'est un monsieur très souriant, au petit soin pour ses clients et disponible quasiment tout le temps. N'hésitez pas à discuter avec lui si vous en avez besoin d'en connaitre plus sur la culture marocaine, il sera ravi d'en parler. Merci encore pour cet incroyable séjour !

La camera piccolissima e nel prezzo doveva comprendere anche la Spa.. invece lo dovuta pagare a parte 40 euro a coppia.. direi esagerato.

Super tolles Riad. Alles gut zu Fuß erreichbar. Schöne Dachterasse und nettes Personal.

Lit dur, oreiller trop gros, pas de rangement SDB, toute petite armoire vetement. Boules quies impératif, Conversation téléphonique jusque très tard le soir, on entend absolument tout, aucun confort phonique. Petit déjeuner pas terrible, jus d'orange qui n'en a que le nom mis a part le week end. Hammam pas testé. Le quartier est excentré avec quasiment pas de restaurant intéressant, mais il est très typique.

It was an amazing experience. It was so clean and EVERYONE was so nice and welcoming. They greeted us, we got a hammam and massage with tea and dates at the end. 10/10 and all photos are very accurate (even better in person). We were rushing to leave to the airport, and they made sure we were right on time.

First massage at the age of 55 with my girlfriend. So I’m no expert at this……. Totally enjoyed the experience, very relaxed. Staff lovely. Cab picked us up from the medina and took us to the venue. A very professional set up. I would do again. Thanks.

Really great experience. Very authentic and relaxing, never felt so clean! And really nice to be able to do as a couple. Staff were very friendly and put you at ease and all in a beautiful building. Thoroughly recommend doing this together, it won't disappoint

The experience has been amazing: tea, massage and hammam. The atmosphere is relaxing and very special: music, smells, and the sight to a real Riad. The team is really kind and professional in every single step. If you come to Marrakech you definitely have to try it!

We come and take a massage and Hamman bath; the service was very attentive, careful and warm. The experience was relaxing and connecting. And also they show us a nice part of the hotel. We totally recommend the experience! Was a good choice to complete our nice trip in Marrakech!

Excellent Riad à proximité de la place centrale de Marrakech ! Nous avons apprécié la gentillesse de Mariam et les massages que l’établissement propose ! Nous y retournerons avec plaisir !

I enjoyed the stay the stuff was very helpful the food was great highly recommended close to everything

La gérance et le personnel sont excellents. Tout le monde est aux petits soins. Nous avons passé un superbe séjour. Partager le thé ou bien la soupe avec Abdou a permis de faire plus ample connaissance et d’avoir des conseils sur les visites et excursions. Nous prévoyons de revenir au Maroc et sans hésiter nous reviendrons dans ce Riad fraîchement rénové. Un grand merci au personnel. Également, la prestation du hammam, gommage et massage sont de grandes qualités. 2 heures de pures bonheur et de bien-être.

Nous avons passés un séjour magnifique au Click Riad and Spa. Le Riad est vraiment très beau, composé de 5 chambres/suites en tout. Le personnel est au petits soins (merci à Abdu le gérant et Mariam l'intendante). Les soins hammam et massages sont prodigués sur place, un plaisir. La situation du Riad met tout à pieds à 15 min max (place Jama Al Efna, palais de la Bahia, etc...) ainsi que les très nombreaux restaurants de qualité. Nous avons aussi diné sur place un excellent Tajine préparé par Mariam. Les petits déjeuners sont aussi excellents et copieux. Le Click Riad fait partie d'un groupe qui organise aussi des excursions. Mon conseil: passer par Abdu, qui gère la relation avec l'agence, avec des tarifs réduits!. Un excellent souvenir de Noel en Famille à Marrakech dans d'excellentes conditions de confort. Nous y retournerons avec plaisir Inchallah.

Estuvo bien pero nos faltó un poco más de atención, a mí a veces me daba miedo preguntar o pedir algo…. No nos limpiaron la habitación los 5 días que estuvimos, no nos ofrecieron toallas ni nada. Avisamos sobre la excursión y no nos dieron desayuno antes. Sin embargo, Mariam y otra chica fueron muy simpáticas con nosotras y nos ayudaron!

Nous avons passé un excellent séjour dans ce Riad. Les installations sont récentes, le personnel est attentif et aux petits soins, et le petit déjeuner est de grande qualité. L’agencement et les finitions sont tout simplement magnifiques, donnant à ce Riad une ambiance authentique et somptueuse. Mention spéciale pour les massages et le spa, parfaits pour des moments de détente et de lâcher-prise. Je recommande vivement !

Excelente propiedad

Excellent property with friendly and helpful staff.

Nous avons passés 3 nuits pour notre voyage de noces. Dans l’ensemble général, le Riad est propre, le petit déjeuner est correct et les chambres conformes à la description et photo. Nous avions pris une suite. A notre arrivée, on nous a juste donné les clefs. Pas d’explication sur le petit déjeuner ou service proposé. Nous avions demandé une petite attention en chambre pour cette occasion, rien. Pas de bouteille d’eau, un peignoir pour deux. A l’accueil on nous a dit que la chambre venait juste d’être fini (19h), que la réservation était pour 1 personne et que je n’avais pas donné mon heure d’arrivée. J’ai communiqué par whatsapp toutes les informations nécessaires pourtant et lors de ma réservation. On me dit que c’est une agence qui gère les réservations hôtels.com pas le Riad direct. J’ai donc contacté l’agence pour leur expliquer que j’étais un peu déçu de mon arrivée, et il ne m’on jamais répondu. Il y a un manque de communication entre les prestataires et cela ne fait pas professionnel et ne m’a pas donné bonne impression. Cependant, le lendemain nous avons eu une petite attention dans notre chambre pour rattraper le coup. Concernant le hammam et autre services, rien ne nous a été proposé

Small excellent riad. Staff are amazing. First time to visit Marrakech and did not expect the poverty and distressed neighborhoods. Click riad was a welcome respite.

We had a really wonderful stay at Click Riad and Spa. One of the nicest things was that we could get a massage right there, which I did as soon as I arrived after my long overnight trip. That really helped me relax and feel refreshed. We were also able to have dinner there, which we ordered during the day for that evening. Both times we did that, it was delicious and filling. I had a special dietary need for breakfast, and they got the lactose-free milk I needed and provided it for me - warm for my coffee and cold for other uses. We were able to have them do laundry for us which I gave to them in the morning and it returned that evening. It was reasonably priced and so helpful. They provided a taxi from the airport which was really convenient. After that any time we needed a taxi, we got it through them which was also easy. We do not speak French or Arabic and they didn't speak much English, so we used the translation app on our phones and did extremely well. They really have an attitude of wanting to help in any way they can. They are friendly and warm. I would gladly stay there again. The riad is very attractive, well kept and comfortable. I had a room that wasn't quite as big as others, and when a larger one became available, they offered it to me. I wasn't aware of this, so really appreciated the offer. So I switched.

Un super riad traditionnel qui est très beau Le responsable Abdou très sympa , attentionné Ainsi que le personnel Je le recommande

Chose Click Riad last minute due a schedule change. Reviews were glowing but realized they were for spa services, not the riad itself. Staff were very nice and very helpful including the owner. One young lady, Hanse (sp) even took the scooter to find an electrical adapter for me when I realized mine wasn't working and the shop nearby was closed. Kudos! My room, Suite Marjana, was good, 2nd floor, very clean. It was a good size for one person, 2 would have been tight given the small bathroom and armoire. The bathroom sink had only 1 working faucet handle that will get hot water in about a minute. The shower water goes between hot/cold without being touched, be warned! I never got the showerhead to work, used the handheld. As theres only a half door for the shower, water gets on the bathroom floor. I used the extra towel to mop it up. I read that riads are generally dimly lit and my room was no exception. Ample EU wall sockets, always a good thing. My first night I checked out the rooftop terrace before sunset, hoping to read my book while gazing over the city. Very disappointed to see battered patio furniture, much of which had what appeared to be laundry on it. One chair had no cushion, another no cushion cover exposing foam. The worst part was the awful stench that persisted even with the nice breeze. Not sewage but like something was decayed. Hammamm was good, did not use spa. Riad had no restaurant as advertised but will order dinner to be delivered. Breakfast very good.

O hotel era bastante bonito e o staff muito prestável (apesar de falarem apenas em francês e a comunicação tornava-se mais difícil). O quarto era muito bonito mas a casa de banho encontrava-se suja… Em relação ao pequeno almoço, deixou bastante a desejar! Apenas nos foi servido pão e um crepe e café/chá. Para o preço por noite esperávamos mais qualidade em relação a este ponto! A nível de localização, foi o Riad que gostamos menos. Não nos sentimos de todo seguras na zona onde se localizava. Acabamos por não desfrutar da nossa última noite em Marrocos por esta questão de segurança (duas mulheres sozinhas em ruas que não passam turistas tivemos medo).

The staff at the Riad are AMAZING. I got really sick and they were so helpful, made me soup, got me medicine. Abdou manages the property and he’s just wonderful. They really nursed me back to health. The only thing I will say is housekeeping is a little off I don’t think they do much housekeeping during the stay unless you ask- otherwise great property and Hamam was amazing

Ryad excentré de la place (20 bonne mn à pieds), difficile à trouver ! Le ryad est jolie, terrasse agréable. La chambre tres sombre sans rangement, bonne literie. AUCUNE insonnorisation !!!! Fenêtres et portes en bois qui ne ferment pas! Nous entendons TOUT ce qui se passe dans les chambres voisines, sans parler les appels du gérant !Réveillées à 6h du matin par la prière..et le soirs par les personnes qui rentrent tard, ! Impossible de dormir sereinement. L accueil à ete cordial par le gérant...sans plus.. Rien à redire sur l'équipe, uniquement de femmes..elles ont été discrètes, aimables, toujours disposeés à rendre service. Massages, hammam ont ete un moment formidables! Un grand bravo à vous Mesdames. Petit déjeuner savoureux, copieux...pas servi à partir de 7h, comme indiqué sur le site, mais 9h TRES gros point noir de notre sejour: l attitude extrêmement agressive et déplacée du gérant : desaccord sur le tarifs des soins que nous avons fait. Celui ci nous demandait 150 dhr de plus que le prix indiqué dans la chambre!Mauvaise fois déconcertante, eclats de voix pour tenter de nous impressionner, hurlements! Attitude totalement inacceptable, irrespectueuse, grossière! Son attitude aurait ss doute était differente avec un homme ! Le lendemain jour de notre départ, ce Mr est resté planqué derrière la porte de la cuisine! Aucune excuse de sa part...lamentable! Son attitude a gâché notre séjour! Choisissez un autre Ryad!!!

Excellent séjour, merci à Abdou, Meryem et Khadija pour ce séjour !

È un piccolo gioiello. Non si trova nel caos del centro di Marrakech, ma questo è un bene se ci si vuole rilassare e dormire senza caos. La camera era da mille e una notte. Abdou, il proprietario, è una delle persone più disponibili che possiate incontrare: si fa in quattro per i clienti. Consigliatissima!

Great

Ottima struttura! Personale disponibile e sempre presente.

Hébergement de qualité, avec un personnel aimable et à l'écoute. Même si nous avons été déçu lors de notre départ matinale pour prendre l'avions, de ne pas profiter d'un dernier déjeuner particulièrement savoureux. La literie est de qualité et la propreté de l'établissement est tout simplement parfait. Je recommande sans hésiter cet établissement.

J'aime beaucoup l'accueil chaleureux du manager et personnel et la propreté le service exceptionnel du personnel et de Mr Abdu le manager et Meryem dont on a nier une fraternité exceptionnelle. On compte garder contacte. Avec eux jusqu'à notre prochaine visite

The staffs are very friendly The environment was safe and comfortable They cater to all our needs The manager Abdul and one of the staff Mariam are so helpful, kind and extremely caring. We definitely coming back next year 😀😘

Il personale è stato fantastico, sempre disponibile e gentile per ogni richiesta. La struttura è facile da trovare ed ha tutte le caratteristiche del tipico Riad. Abbiamo anche prenotato (con pochissimo preavviso) un massaggio alla spa, molto rilassante e piacevole. Colazione buonissima, specialmente il tè marocchino! Un plauso a Maryam e Abdu per la gentilezza dimostrataci!

Property location is interesting but safe. However, I wouldn’t walk the street late at night. Riad was very nice and accommodating. The guest room lighting was very dark. No TV. Spa and Hammam is wonderful. Free light breakfast, the same every day included in fee. Dinner upon early request additional cost.

Miriam and other staff members were friendly and helpful. The hotel advertisement indicate staff speaks English, French, Arabic. Incorrect. The staff spoke only French, communication was difficult. Guest rooms are very dark, lighting is dim. Breakfast is free however you have to request dinner in advance. Spa and Hammam was great.

Nous avons eu un peu de mal à trouver l'endroit mais une fois là, nous avons apprécié sa proximité avec le marché. L'accueil était chaleureux. La chambre très belle et propre. Le lit est confortable. Notre chambre était petite alors le rangement assez limité. Le Riad est sécuritaire. Quelqu'un est présent en tout temps. Nous n'avons pas été incommodés par les bruits de la rue mais à l'intérieur du Riad, les sons circulent. Les déjeuners sons vraiment très bons et complets.

Die Zeit im Riad war gut. Unterm Strich ist es empfehlenswert. Die Lage ist gut, aber nicht ganz optimal.

wonderful stay in this very beautiful establishment well located in the heart of Marrakech. spacious rooms, very nice service. Very varied breakfasts, offered in a very pleasant setting. The chefs offer dishes and desserts that are as beautiful as they are good. Even if the establishment is recent, it is a wonderful taste discovery! The staff is exceptionally kind, adorable and really attentive. we can only recommend this very beautiful hotel!

Mi experiencia fue decepcionante, os envié un correo electrónico a Hoteles .con preguntando si había algún problema por hospedarme en este Riad con mi novio marro, a lo que me contestasteis que no había problema, cuál fue mi sorpresa que en el hotel me dijeron que imposible, sólo pasé un día y pagué cuatro , si lo huniese sabido nunca hubiera ido.

Nous avons été très bien accueillis au Click Riad & Spa ! L’équipe s’est montrée au petit soin pour nous et disponible pour répondre à nos questions. Par ailleurs, nous avons eu droit à des petit-déjeuners locaux et très copieux ! Le riad est situé dans la médina, à seulement une dizaine de minutes à pieds de la place centrale. Encore merci à Abdou, Myriam et Sihem pour leur accueil !

I am very satisfied with my stay to be renewed soon THANKS

This Riad is excellent because of the people that are working in it. Everybody is alwasy available to assolve any request or desire. They are also very well organized in terms of excursions - they have their own organization called H & L with many cars available -. Of course, considering that it is a house, in the morning is pretty noisy - if you like sleeping late .. like me! - but I would rate the overall experience with a good 9 and recommend the place. The area is the heart of Medina, so historal and very picturesque. If you prefer like beeing in the middle of a modern area, this is not the place. I will definitely book again, no doubt! Ilaria Sialino

Had a nice stay at the Click Riad. The staff were lovely and everything was great until we met the 'Manager'. Towards the end of our stay a man we hadn't seen before approached us in the lobby and began to speak to us about settling our bill. He didn't introduce himself and when we asked him who he was he looked at us us as if we were stupid and said 'I'm the Manager'. He did not give a name. He then told us that we would have to pay by WhatsApp. The reason he gave for this is that it is so much simpler. It was not simpler for us. I managed it that way, but my friend's bank would not accept the transaction and she had to pay in cash. I don't know why they could not just have a card machine like every other business. We asked the manager if he could book a taxi for us for the following morning to go to the station. Our train was at 9.50 so he said the cab should be booked for 9.00. At 8.20 the cab arrived. I was not ready and the cab left. At 9.00 there was no cab. The lovely man on duty told us not to worry but it was unsettling. The cab arrived at.9.20, and in fact, was a minibus with Click Riad (or similar) on the door. Apparently the initial person had arrived early as he had other people to pick up on the way. We were charged 15 euros for this service. Had we known what to expect, we would have gone out and hailed a passing taxi and probably paid 30 dhm.We just caught the train but it was a disappointing end to an otherwise lovely stay

Our stay at Click Riad & Spa was absolutely wonderful. The hospitality, luxurious accommodations, serene patio, rejuvenating spa, and delicious breakfast all contributed to an unforgettable experience. We highly recommend Click Riad & Spa for a memorable stay in Marrakech.

Superbe expérience Accueil exemplaire, les prestations sur place sont fantastiques La gentillesse et le dévouement du personnel sont incroyable Accueilli par le patron avec beaucoup de bienveillance, puis nous avons passé notre séjour avec les conseils aguerris et protecteurs de Abdou ! Un grand merci Abdou ❤️ Nous reviendrons ☝🙏 Ne changez rien Merci du fond du cœur Félicia et Anne Cécile ❤️🇲🇦