Rosh Hotel

No response in special request, did not offer any room upgrade even it is available.

Balkon und nähe zur Einkaufszentrum

Frühstück gab nur beschränkte Auswahl von 4 gerichten ( Kein Buffet ) und Die Lautstärke wegen nicht vorhandene Dämmung zur Straße, ob Fenster auf oder zu macht kaum ein Unterschied.

Bett sehr bequem, Balkon!

Lärm von der Straße.

Nothing beats a place if it’s clean. Staffs are very approachable and accommodating.

None .

Location is close to PGH where my mother has an appointment, The room is a decent size for family and good for 4 people.

I booked the room for my family (brother, mother and aunt and my sister in Law). Days prior to the date of reservation I personally conversed with Staff through their WhatsApp line. I explained that I booked for my family and that I won't be in when they check in, and that was arranged. I also asked if there is parking for guest, they told me there is an onsite parking in the hotel however it is a first come first serve basis, otherwise there are private parking in the area. When my family arrived in the hotel, my brother saw a free parking spot. However the Guard did not let them park in there because apparently the space if for managers only. This Guard even blatantly told my brother "You have no reservation here, our guest here are foreigners"-- what the actual f+++... shouldn't we be treated fairly as a Filipino? and Fairly so as Guest who has confirmed reservation and paid in advance? My brother was upset being treated like nobody and so little when the guard even told them to move along. I called the hotel to asked why it is happening, receptionist was apologetic enough and when my family returned the Guard apparently suddenly became too nice. If your Security acts like that towards Filipinos who doesn't look to their standard, they shouldn't be working in hospitality. Your guest should be treated nicely and with respect. My Family was never rude. but the experience from this hotel is absolutely disgraceful. There were no toilet rolls as well.

from the staff to the room... everything is solid... very clean and comfy to stay. The staff are very polite and welcoming. Will definitely come back to have a stay at this hotel. Highly recommended.

None

Someone will call to ask for useless things like update my keycard and whats my plate number, the reason i extend earlier so they wont bother now i dont want to extend because what i experienced in first day they do not cancel it they have a crispy towel that will hurt your skin, i will never recommend this hotel now am forced to stay because am deducted.

Location for University of the Philippines and Ermita.

bathroom

The room design was very neat and the lighting options were nice. I liked the front desk staff. I also like the accessibility.

There were some cockroaches in the cupboards and bathroom. There was also no hot water in the shower. I was also disappointed that the room service ends at 7 PM when on the menu in the room it says 11:00 PM.

Clean, comfortable and spacious family room.

No coffee with the included breakfast.

Location and accessibilty to the mall.

It would have been better if the breakfast was a buffet considering the price of the stay per day

Friendly staff! Clean and aestheticly pleasing.walking distance to robinsons mall and college of public health ,upm manila. Recommended.

The worst. They will take your money but not let you stay.

Everything. Management is the worst.

Very clean, professional, and well accommodated

Room was clean

The curtains could not keep away the heat and the light. It has already been more than 60 days and my pre authorization charge has not been returned to my account yet

Nice hotel with comfy bed and lots of space in the room. Good location for going to the main sites. Quite a noisy street outside and advertised as breakfast included, which it wasn't.

Our room was missing the divider for the shower.

Very modern fresh clean rooms. Had a real quality feel. A real find in Ermita.

Great Hotel but other residents were having parties in their rooms .When I raised the concern with the reception desk they said “this is a party hotel” I did not find this helpful and it didn’t state that when I was booking on booking .com. It’s a shame. A luxury feel would be so much better.

Room was clean. Had nice furnishings. Good water pressure in the shower. Unbeatable location - very close to Robinson mall. Very helpful staff.

Breakfast not included. I didn't try the cafe next door but it was recommended to me. But on the whole, it was all good.

Hotel was close to restaurants, convenience stores, and Robinsons Manila. It's also a few meters away from a LRT station. Room was worth the money. Air conditioning is working and strong and able to cool the room. Bed and its sheets were clean. Room also had complementary coffee and an electric kettle. Fridge was also available for use. Bathroom was also adequate and comes with hygiene kits. Towels were provided and were clean.Toilet comes with bidet. Shower has hot and cold and has sufficient pressure.

TV was pretty limited to Youtube and Netflix (use your own account).

only location because it is accessible if you have meetings the said government offices around the area.

Poor Wifi, Late check-in due to poor coordination, no hair blower and disposable slipper. Also, the restaurant is always close.

NOTHING

ALL OF IT

Friendly and courteous help.

N/A

Very good location, room size was very nice.

Room cleaning service hours were not predictable. Document deposit is uncommon to me.

Staff are amazing.

Na

Everything was great

A little mixup over the amount of cash deposit

I booked very shortly and a room was free, the service was amazing, the room was clean and huge and the bed was so comfy! 10/10 would recommend

It was a little bit loud from the outside, but that‘s quite normal in a big city

The location was good. I particularly liked that it was next to the shopping centre.

The WiFi didn't work on our floor

Like the room size the excellent service

The location

Convenient

No hairdryer

Only 2 parking slots available, no daily housekeeping.

Room was lovely and bed comfy. Nice balcony but no chairs

Room not cleaned on second day, had to ask for extra toilet paper as only one roll on room, had to ask for coffee sachet as not replenished and only two sachets

Cleanliness. An impromptu buffet was provided foc by the hotel at midnight. Breakfast quality and quantity OK. Family room had kitchen area.

The location used to be very popular but appears to have declined with the growing popularity of newer areas. No shower curtain in bathroom.

it was very clean. staff are also nice . security staff are always there and keep safe .

Staff, location, cleanliness of the room

Nothing

Convenient. There is a small dining corner in the room. 24 hours front desk.

House keeping is not in daily basic. Should have shower screen. Air-conditioning very noisy.

I like about everything, convenient location ,great staff , the place felt home.

non.

Staff was helpful. Check-in and out was easy. Met expectations.

We found blood on our pillow that did not belong to us.

Everything good

No allowed to smoke in the balcony

Clean room

Location, very hot air con directed towards the door so the rest of room where bed is situated is hot

Enjoyed them accomodating to our request for an early breakfast earlier than the designated timing. The staff was amazing, kind and good! Loved how nice the staff was and always greeted you when we come back to our hotel room after a long day out. Prefect location to stay as it's near the city centre and very accessible to Robinsons mall!

Sadly the TV was not linked to Netflix, not really a big issue but could be improved! Other than that it's a perfect place to stay

Just had YouTube on TV

Channels on TV

Great location, easy to get to from the airport terminals, 5 minute walk to Robinsons shopping Mall with plenty of cafes and restaurants nearby. Can walk to old town of Intramuros. Staff so welcoming and nothing was any trouble. We stayed on 3 different occasions as we travelled through Manila to get to other areas of The Philippines.

Spare toilet paper left in room and access to some TV channels would be good.

Nothing really

The room was very noisy becouse of the location

Location

Front desk takes too long to check-in and check-out

Staff so helpful and location is amazing , room space is great 🤩

Bed mattress is good but not the best to relaxing

I will definitely come back again, very nice hotel and clean room..

We only stayed for one night before our flight home from Manila. The staff were very friendly and accommodating. We didn't explore too much but there was a 711 next door with basic snacks and it was walking distance the bay walk (which was unfortunately closed off due to a typhoon the day before) and a shopping centre. Only about 30 mins from airport as well so convenient in that sense.

the place is clean and tidy..especially the bathroom. it has a complete amenities.. the staff were very helpful and accommodating.. excellent choice location wise.. i.🥰

no iron☹️

Good value for money, spacious room, great location just a short walk from Robinsons Mall (large shopping centre) & the train station. Early check in and late checkout available

They keep your passport as “security deposit” which made us feel uneasy. I’ve never been required to give in my passport to stay at a hotel before. Concern with this is some travellers may need their passports in some instances when out. Perhaps a simple cash or card deposit would suffice. Beds are also not very comfortable