Rooms R Us - Voyagers Palace vs Similar Hotels

Standard quality for this hotel tier.

Spacious rooms, but some concerns about cleanliness.

Mixed to negative: small bathrooms, noisy or ineffective A/C, basic/simple rooms, uncomfortable beds, and at least one case of receiving a lower-grade room than booked.

Standard quality for this hotel tier.

Multiple reports of stains and mold in the rooms.

Some cleanliness concerns reported (exposed trash bags in hallways); overall not consistently maintained.

Standard quality for this hotel tier.

Nearby access to restaurants and other facilities.

Repeatedly highlighted as excellent — directly in front of Robinson Mall, near restaurants and shops and only ~7–8 minutes from the airport.

Ms. Joy is nice and the rest of the staff as well.

Exceptional service throughout the stay, staff were very helpful.

Consistently praised staff (notably 'JP') — welcoming, helpful, quick at check-in and with requests; staff friendliness is a strong positive.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Breakfast reported as good but with limited variety; room service staff described as friendly and quick.

Standard quality for this hotel tier.

Good amenities including a kitchen and helpful pantry.

Mixed amenities: pool exists but was under repair for some guests; shuttle service available but some issues reported; no lift makes access difficult for seniors.

The shuttle bus is quite expensive.

Standard quality for this hotel tier.

Generally seen as affordable and good value given location and service, though isolated incidents (being charged for extra bed or receiving a lower room) hurt perception for some guests.