Holiday Suites Puerto Princesa

I'm really satisfied with my 2 night stay here, all of the staff are very accomodating and hands on to their job. Great job for Mr. Jp he's really cheerful and doing great. He helped me book a rider for the gowns that I rent in PPC to return to its owner. Also the place is near to restaurants and mall.

The location

Location

Outstanding Stay in the Heart of the City! I recently stayed at Holiday Suites in Puerto Princesa for 5 nights (June 2 – June 7), and it was truly a game-changer for our trip! Why it’s the perfect choice: Unbeatable Location: You honestly cannot beat the convenience. Being located directly in front of Robinson Mall made grabbing meals, supplies, or last-minute needs incredibly easy. Accessibility: Getting around the city was a breeze. Because of the hotel's prime location, all modes of local transport are easily accessible right at your doorstep. Airport Proximity: If you’re looking to minimize travel stress, this is the place. The airport is exceptionally close—it took us only about 7–8 minutes to get there!

The pool was under repair.

Location

No lift to 1st level. I'm a senior. Had to use stairs. Extra small bathroom. One person at a time, we had 2 x rooms, one with 4 x persons, 2nd room 2 x persons. Maintenance on rooms is nil. First room A/C didn't work, both rooms A/C noisy.

Our experience here was wonderful, thanks in large part to the fantastic team. The staff are incredibly welcoming and approachable, creating a friendly atmosphere from the moment you walk through the door. At the reception, the check-in process was seamless. The staff took the time to clearly explain the hotel’s policies, ensuring I felt informed and comfortable right away. A lovely highlight was the complimentary welcome drink—a thoughtful touch that truly earns them a bonus point!

Areas for Improvement: 1. Climate Control: The air conditioning struggled to cool the room effectively. Even at the maximum setting, the temperature remained warmer than expected. 2. Hallway Upkeep: Seeing exposed trash bags in the hallways was unappealing. Improving the way waste is managed or concealed would definitely help maintain a more hygienic and premium feel. 3. Dining Variety: It would be beneficial to see more variety at the breakfast buffet. Adding more options for picky eaters and those with specific food allergies would make the morning meal much more inclusive. Overall, the team is fantastic, but addressing these facility and dining details would make for a much more comfortable stay.

Location is near the Mall, restaurants

Bed is not comfortable

La ubicación aunque era a las afueras estaba frente a un mall. La piscina era amplia. Del personal tengo que destacar a JP nos ayudó en todo aconsejándonos restaurantes riquísimos y solucionándonos transportes y excursiones

Excepto JP, el.personal era lento y poco eficaz. La habitación muy simple y sin enchufes adecuados. El baño pequeño

The location right across the mall Breakfast was good. Room service n maintenance very friendly n quick.

Got a room that I didn't pay for.. lower scale. Very Upset! I paid for a FAMILY ROOM which is 2 queen beds instead i got 2 twin beds n fold up Bed.. They wanted $$$ for the fold up bed. I said no way.! They offer free shuttle from airport to hotel n they still asked me to pay.i said No!

Good location

For seniors.. difficult to go upstairs

Huge bed, good shower pressure and warmth, helpful staff

Entry door felt non existant, constantly woken up by outside noise

I like the fact that it was close to the airport and just opposite the mall to get some stuff that we needed

They don't stock dry white wine in the restaurant

La struttura è bella , pulita ed è in centro.

nulla

Extremely friendly people

We love everything

Frienly staff, very close to shops and resto..

No elevator

The breakfast is good,I hope they add more selections. The Robinson mall is just across the street from the hotel.

The hotel is getting old we have to change our fridge twice because it’s not working even the tv doesn’t turn on.The window doesn’t really close properly you hear all the noise from the busy main road.Even at night and early morning you can hear the voices of people talking in the hallway.There is a gas station beside the Hotel that play the loud music at 6 o’clock in the morning everyday.

Gym facilities and staff really friendly

Nothing I didn’t like,

TV didn’t work. Could do with a clothes drying rack especially for hanging swimwear after using the pool.

Le van gratuit pour l'aéroport, la piscine, le petit déjeuner. La gentillesse du staff

Am acordat nota 9 deoarece mobila este putin cam veche, baia cam mica, insa per total, raportul calitate pret este corect. Locatia buna, personal amabil.

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W miarę czysty pokój, basen, siłownia pozwalająca na wykonanie treningu i z dostępem do sztangi wolnostojącej. Przestronny parking przed hotelem.

Brak klimatyzacji na siłowni. Śniadania niedostosowane do wegetarian, bardzo mało warzyw. Lokalizacja - w okolicy brak jest miejsc do przyjemnego spędzania czasu (Lokalizacja wymaga dodatkowego transportu)

Solo la posizione e la camera ampia

Hotel molto datato, le foto non sono fedeli alla realtà. Colazione ridicola, mancanza di latte e marmellata. Allo stesso prezzo c'è di meglio.

The staff, the pool

Bit isolated, location bit noisy next to road

Barátságos a személyzet

El desayuno estaba muy bien. Variado y rico. Además por tener que ir al aeropuerto antes de la hora del desayuno nos permitieron ir 10 minutos antes a desayunar por lo que un detalle.

Great location, staff were very friendly and helpful.

Everything was perfect. Thank you very much

Best hotel that we had in puerto princesa. Nice staff, prepared breakfast for us, as we checked out before breakfast time. Helped us with transport. We as well booked nice trip to underground river at the reception. Totally worth it.

De prijs, de ontbijtzaal en het ontbijt. Mooi zwembad.

Kamer redelijk schoon. Gangen, trap naar zwembad echt vuil. Rondom zwembad smerig. Gym te beperkt

Super sulit maganda talaga for staycation with partners & Family. Salamat sa inyong serbisyo.

yung Television hindi nagamit dapat palitan ng makabago.

Nothing

Everything

All inclusive breakfast and pool

No elevator

La ubicación

Good location

Food…not so good. Prefer more selections. Must have fried rice for breakfast.

breakfast is good, the location is just right, and room is spacious.

comfort room is small, not matched with the room.

It is near the mall and food places

None

if its buffet maybe its perfect and the designated smoking area is too far , the channel of tv is few

Very good location in front of Robinson's place. Clean and all facilities. Decent breakfast. Nice swimming pool. Helpful staff.

Bathroom is quite small

Habíamos reservado allí mismo un traslado para el nido, nos dijeron que a las 7 de la mañana, fuimos a desayunar temprano para poder coger el bus a tiempo. Devolvemos la habitación y más tarde nos dicen que no, que no había hueco, que teníamos que esperar hasta las 10:30…

Didn’t stay the night instead went to El Nido To do excursions A and C tour.

Excellent location,staff are very accommodating and helpful.Neat and clean. Breakfast are great 😀❤️

The pool was good,

The room was little outdated, however for the price it’s acceptable

Good location and nice rooms

The room is spacious.

No elevator.

They give free shuttle service that is very good. Hot and cold shower, in front of robinsons mall

Weak aircon , not smart tv, no cable

I was notified that my booking was not registered because they were fully booked already, although i already have paid and got confirmation through booking.com. The hotel notified me that there was no booking on the day of my flight and that they couldn't refund the payment!! Unbelievable!! Will never book there again!!

The staff

They need a lift

Friendly staff and bed is comfy! Very convenient location right opposite Robinsons Mall

Great location

Need to be updated and clean more

Location was very convent. The property and rooms are showing a lot of wear over the years and could do with some maintenance. My first room had a faulty AC unit which hammered away and a shower which had seen better days. I was offered a different room which was better and had an excellent night sleep. Facilities wise, they have a very decent gym which was not advertised! It has a treadmill, cross trainer and cycle. A full set of dumbells up to 30kgs and best of all a power rack with Olympic bar and plates to match. Only down side is they don't have a bench for all those weights. The bar and restaurant is a bit small with limited drinks available. Very limited alcoholic drinks despite being on the menu and the cocktails where disappointing. Never the less it was a decent comfortable 3 star hotel a stone throw away from a shopping mall and was reasonably priced so for a short stay was perfect.

Location and breakfast

Doors have gaps when you close them, doesn't seem like they're perfectly square. But it does its main job,to secure the room. Just had to fill the gaps to avoid creepy crawlies coming in to the room.

What I like most with Holiday Suites is its location which is very accessible to most establishments like fastfood, coffee shops, mall (Robinsons Palawan), and tourist spots. Also, since transportation in puerto prinsesa is quite not so accessible, I like that the hotel has a van as service for transfer from airport to hotel and vice versa. The staff were also welcoming and very accommodating. We had a great hotel experience at Holiday Suites.

None

Usually I don't bother leaving reviews. I am a business man in charge of apac with 11 countries and 22 resellers so my time is quite limited. But for this hotel I will make the time. First and foremost the staff are very kind and pleasant. Special shout out to Bella in the restaurant who helped make me something off the menue to help with my stomach issues. Thank you very much Bella! The hotel staff did try to help with my requests as best they could but the hotel owner really needs to improve the facilities. Breakfast is incredibly simple and needs much much more variety. The door key rarely worked and took at least 5 attempts with me putting my back into the door before I could get inside. There are no plug adaptors available so my laptop died the first night and the rooms shower has minimal water pressure...trickle showers only. I stayed a total of 5 nights and never received a clean bathroom mat, always blackened and filthy. I won't recommend this hotel unless the owner makes an investment to greatly improve their offering. I will stay elsewhere next time.

On the positive side, the cleaning staff were friendly and helpful, the room was reasonably clean, and complimentary water was provided. However, overall, the experience fell short of expectations, and we wouldn’t recommend it for a relaxing stay - considering we felt as if it was an ‘upgrade’ from staying in hostels etc which were much less expensive than here.

Our stay at Holiday Suites was disappointing and not as relaxing as expected from a 3-star hotel. There was no laundry service or assistance in finding one nearby. We were also not informed in advance that the pool and restaurant would be closed for a Valentine’s Day event, and the leftover balloons the next morning kept popping in the heat, making it far from peaceful. Unexpected swimming lessons in the pool, complete with crying children and unsanitary conditions, further limited guest access. Construction noise added to the disruption, and the staff were generally inattentive—plates were left uncleared, attracting ants, and we had to request pool towels from reception instead of the pool bar.

the property was clean and close by to a large mall. they also offered free pick up/ drop off from the airport.

bathroom was quite small, however had all the ammenities needed and hot water.

The staff was amazing, very helpful and polite

Property has a really good potential and from the outside actually looks very good. Staff is really trying to make you feel like home.

We were very disappointing. On pictures it looks very nice but reality is something different. Bathroom was very dirty, there was old towel left on the floor. The property has potential but unfortunatately they still have a lot of things to work on.

Location

Lack of towel and extra room key ..

Free airport transfers is a really good sell! Or if it's included in the room price... whatever, it's great! Location is great. Literally across the road from Robinson's. (And it's a really nice Robinson's too!). Bed was great. It seems that the Philippines use firmer, foam mattresses? Either way, it does wonders for my back! HUGE room! Great space. An old fridge, but it works. The team were always available and supportive when needed. Breakfast was basic but it had everything I liked! Love me a corned beef silog haha.

I think whoever mopped my room before my arrival didn't use clean water.... Sadly my floor didn't feel clean, like it had a residue, and my feet came out dirty :( No slippers in cupboard either so had to wear my outside tsinelas inside. I only stayed one night so didn't feel it was worth asking housekeeping to help out, but if I did call they definitely would've helped!