Brittany Hotel BGC

早餐豆腐臭酸掉

入住時間遇飯店管路維修,每天都沒有熱水 出來的水為混灼色 出差結束全部的人都感冒

Location, staff, salon

Dirty carpet, dirty pool, smelly hallways, cold breakfast

the location, the vibe, the interior🥰

the firmness of the matress....i woke up with back pain🙈✌️.... not so tasty breakfast

Location right next to Aora mall!

Not being there longer.

Het personeel is erg goed en oplossingsgericht

Warm water viel uit na de 2e dag. Het is een verouderd hotel. De faciliteiten zijn ook niet optimaal.

The TV didn’t work!

Clean room , nice front desk crew

The property has a modern look.

The door doesn’t close smoothly. I had to pull hard to close it. It’s not aligned. Same goes for the bathroom door, it’s hard to close it. The fridge is way too small.

Near a mall

No internet. There was when we arrived but the next day, there was no internet.

Ottima location in quartiere pulito ed elegante. Stuttura nuova, palestra attrezzata e spaziosa, colazione curata.

everything was great, great location and great people. Would highly recommend.

Good breakfast, with a reasonable selection of western and asian offerings; nice pool although restaurant didn't;t serve beer; friendly and helpful staff

Facilities a bit tired, but everything was clean.

Close to everything

Love the hotel, close to shopping and dining. Staff very friendly .

Location

Lack of staff in the lobby to assist the guests coming and out of the hotel, there shld be hotel staff assisting the guests while loading and unloading at and from the vehicle. This is a basic part of hotel accommodation.

helpful attentive staff. breakfast is very good.

룸 공기가 너무 안좋은게 느껴지고 룸에서 LTE 5G Wifi 뭐하나 잘 터지는것도 없고 변기 수압이 너무 낮음

It was close to every thing plus the view was amazing

Nothing.

The location, very friendly staff and the rooms were spacious and clean. Only the bathroom lacked face towels . But there was shampoo conditioner and body wash provided. Over all we had a pleasant stay.

No face towels and needs more lighting where the writing table is

Arnold was amazing. Everyone was incredibly helpful. We also stayed at Eastwood Richmonde, Dusit Thani, and Isla Amara, and Brittany was by far my absolute favorite hotel of all! I’m glad we stayed four whole nights!

Bar isn’t open late ;) like O2 rooftop. And we had to change the bath gel bottle as it wouldn’t pump. Very minor things.

Very small front area, hard to even unload.

Staff are very friendly & hospitable!

Our room has nice views of the BGC area. It's clean and has modern amenities. The shower temperature is too hot even when the setting is cold. Some of the front desk staff are either not knowledgeable or borderline rude or both. Breakfast included with room was also good, service could be improved though. Love that this hotel is beside SM aura which gives you lots of options as far as shopping, dining and entertainment is concerned.

Very good service, lovely hotel and very friendly staff

Really great experience my first time stay in Manila. The hotel was very clean, the staff were friendly a d helpful. I really enjoyed the breakfast buffet and the convienience store in the hotel.

The lobby and other public spaces were very nice. The breakfast was delicious and a great dining experience. The staff were friendly and very helpful. A seven eleven convienience store attached to the property was a plus. The hotel is located a short walking distance from a shopping area.

The food were excellent! Freshly made and delicious.

None

Great staff, amazing hotel, and room

The staff was great and the proximity to BGC and places for meetings was great.

As in every hotel, there can be pros and cons, and in our case, there were some minor and major issues we encountered during our stay. The major one, not a discomfort but a disappointment/dissatisfaction, was that the pool was under maintenance (for days!) when we booked. I didn´t see it in the website (thru hotels.com), but the receptionist said they wrote something about it on their website. If only I knew I could have chosen another hotel, because we really wanted to make use of the hotel pool. The only reason I chose Brittany was that it was new (well, apparently the management only, but not the building as I found out later on) and their rooftop pool is really nice. So, even if it was pricey I booked four nights anyway. When we checked in, I was surprised that the breakfast was included (I didn´t remember that it was included when I booked), which I thought was a of compensation of sorts for the pool being useless. However, although I was satisfied with the breakfast food (though not so much to choose from for that kind of room rate) and the service of the staff, it was the opposite for my husband. The bread section was almost always empty everyday and there was no refill anymore (after past 9 am) and the bread type was not that he expected - mostly the sweet, soft, white bread. There were also days that the fruit section was empty, and it was only watermelon and pineapple slices all the time. But I like the complimentary soda and bottled water during our stay! :-)

Bit difficult to find. However located. Ext to a major mall so once there things were easy. Some ongoing renovations so cerain facilities were unavailable.

Nice property. Comfortable room and bed. Convenient location.

Great location. Staff OK and friendly.

No desk + chair in the room. Breakfast is not too good and understaffed. Wifi is very very very poor. Impossible to work.

Breakfast was standard, no bells and whistles, staff courteous and friendly. Hotel located directly across from SM Aura mall. Pros and Cons easy access, the que for garage is right next to hotel, so you will be waiting awhile for Grab

Good

Okay

Bacon

Amazing staff service ! Packed my breakfast to go cause I had 4am checkout

All the staff were very accommodating and quick to everything we asked for. The 1 bedroom suite we booked was very spacious and we love the bathroom/shower/tub. Felt like home! Esp the living room! I fell asleep on the couch 1st night and it was so comfy! The area was very convenient. The SM mall was directly across from the hotel. Only 7-10 min walk to highstreet area and maybe 15 min walk to forbestown road. The bar cocktails are yummy! High ceiling. Buffet was good. The only odd thing which isnt a big deal, is that every time you leave ur room, you have to tell the concierge to have your room cleaned. They dont just automatically come. On check out day, they held our luggages until we were ready to leave. So we explored and went back to pick up our luggages at no charge. Loves it!! And they helped us call the cab! So good! I cant stop saying this but ...Amazing staff!!!

The hotel's breakfast buffet has a variety of delicious cuisines to tickle the palate.

Super clean! Nice and friendly staff. conveniently close to malls and dining places.

Everything was good, early check in is not possible unless you pay 5k , the room was good except the shower room smells stinky , I washed it with water and it was ok after .

The hotel is clean and beautiful but what made our stay the best if the staff.

The breakfast buffet is fantastic. Could use a little more ube.(hint, hint). The room is spacious and modern. Comfortable beds. The lobby is super unique and a nice place to hang out

The staff was very friendly and accomodating.

All the staff at Brittany BCG was very friendly and accomodating. I would recommend this hotel to family and friends.

VERY GOOD STAFF AND SERVICE. WILL RECOMMEND HOTEL TO FRIENDS AND RELATIVES.

New and location

Bathroom was small

位置好，服務好！緊鄰購物中心！

The Brittani was a great hotel with amazing service and perfect location to many different areas. The staff was extremely friendly unhelpful upon check-in and throughout my entire stay. The hotel was located within walking distance to many shopping areas and places to eat.

Love the pool and rooftop

None

Everything was great. My only suggestion is to get someone to steam clean the carpets and furniture. mine were stained but enough to notice the wear.

Great hotel find!

Near the Mall. Awesome staff. They deserve a raise ! Breakfast was awesome good!

Nothing

Staff are great and attentive Hotel is comfortable Very reasonably priced

Same food served for breakfast

로비가 작음. 아침식사에 요거트가 없음. 옆방 소리때문에 잠을 제대로 못 잠. 와이파이 느리거나 자주 끊킴

La verdad esperaba mejores instalaciones sobre todo la piscina y el fitness center. La piscina es una concesión del edificio y no hay ni siquiera sillas de piscina. El personal en general en toda la propiedad es muy amable y hace un esfuerzo por comunicarse en inglés!

The property was clean and the breakfast was good. The only thing that frustrates me at the beginning was, the receptionist did not put us in adjoining room when we checked in. I booked months ahead and they were not able to prepare for it. Until my friend, explained to the receptionist (new one) that we have not seen each other for a long time that we just want on adjoining room. I’m glad they were able to accommodate our request after the 3rd try. Hope manager can take a look on this kind of incident. Otherwise if it is not granted, we won’t be happy with our stay.

Breakfast buffet was amazing!

Not much

Loved the breakfast buffet!

We got locked out of our room twice.

Staff were AMAZING! Only 50 feet from the mall. Perfect location and beautiful modern property and rooms.

Perfect location and friendly staff

location, room and facilities, food... just perfect

theres no comfort dining.. unlike other hotels

Clean and above

Easy access, nice staff

Wifi not good at reception

Wonderful staff. From the moment we stepped foot into the hotel to check in we were greeted by at least a dozen front house staff with wonderful greetings to welcome us. all staff was extremely attentive and went out of their way to make sure we had a wonderful stay. The chefs at breakfast went out of their way to spoil us and accommodate our every need. The selection of food was wonderful, but the service was much better. All front and staff from Bellman to front desk to management. We’re all exceptional. You will not even find this type of service and kindness at the Ritz Carlton. If we could rate this a 20 out of 10 we would. The hotel is exceptionally clean from the rooms to the common area to the restaurants, spotless.

We just didn’t get to spend enough time there. We spent two weeks and it went by very quickly.

nice new hotel, wonderful staff

had to pay for capuccino during supposedly "free" breakfast

Best location n I feel safe

Nothing

The hotel is right next to SM Aura! Security is good and staffs are great! Has the amenities of a 4 star hotel

Stayed for 7 days and the 2nd day...we had no power most of the day, no back up generator! Our room had a old piping smell and the corridor had a old warehouse smell. The next day we didn't have any internet. Overall, if I compare brittany with other 4 star hotel then it is trailing way behind the rest but since they are new, this hotel has a lot of potential to be great! Also, food was not the best.

Th staff was excellent

Can't think of anything negative. I will be back.

Breakfast was ok

Staff were super courteous (kudos to them). The restaurant food was of good quality....although one thing that I did not appreciate was on the breakfast buffet ...where corn syrup was being advertised as "Maple" syrup. I'm Canadian and know very well the difference. Suggest calling it syrup please! The SPA was excellent as well....highly recommended. The SM shopping concourse is next door and in that mall there is an Italian trattoria with very authentic cuisine called "PREGO" - highly recommended.

The TV service was sub par.....TV streaming was so slow that my Android phone operated faster in comparison. I was not able to watch a single streaming program. I did not realize that there was a pool available to us on the upper floors (not sure if it was highlighted in the brochures anywhere...or at check-in time....perhaps a gentle reminder during check-in would have been good). There was a smell of new construction in the air (like fresh cement) in the room and hallways that I found to be mildly bothersome (perhaps due to newness on the building construction?)…so air quality could be a little better. The bed linen was clean but there were some hairs in the corners of the bathroom floor (vacuuming not done often enough or just missed this time?). These small things is the difference between the very best hotels and the ones that aren't there yet.

Close to shopping malls

None

Staff were always courteous& helpful

Room is very comfortable and big enough. Bathroom is modern and well designed.

Elevators are used by a lot of other offices thus .less secure for hotel guests.. Cleaning of rooms are not consistent. Sometimes they come very late in the afternoon to clean up. One tea bag in the room if you want to use the kettle. Coffee drinkers have 2.😅

Staff very helpful & friendly, great location & hotel rate is reasonably priced with daily breakfast included.

I like the positive and always smiling staff.. :) Great food also

I didnt like that the smoking area is on the street

Excellent location. Close to transprtation, shopping and restaurants