Parque Costanera
Parque Costanera, Puerto Natales, Provincia de Última Esperanza, Chile- Park
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About this hotel
Convenient Location and Comfortable Stay
Garden Oasis and Free WiFi: Hotel Costanera, nestled in Puerto Natales, offers a tranquil garden and complimentary high-speed WiFi, providing a perfect blend of nature and connectivity for guests.
Cozy Rooms with City Views: Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and a charming patio overlooking the city, ensuring a comfortable and relaxing stay.
24/7 Bilingual Assistance and Delicious Breakfast: With round-the-clock English and Spanish-speaking staff, guests can enjoy a seamless experience. Indulge in a delightful buffet or à la carte breakfast to start your day right at Hotel Costanera.
Book now to experience a harmonious blend of convenience and relaxation at Hotel Costanera in Puerto Natales.
Nearby Attractions
Iglesia movimiento
Iglesia movimiento, Blanco Encalada, 616 0000 Puerto Natales, Chile- Public Art
Plaza 1° de Mayo
Plaza 1° de Mayo, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Coronel Santiago Bueras
Coronel Santiago Bueras, Piloto Pardo, 616 0000 Puerto Natales, Chile- Memorial
Bernardo O'Higgins
Bernardo O'Higgins, Eleuterio Ramírez, 616 0000 Puerto Natales, Chile- Memorial
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
María Auxiliadora
María Auxiliadora, Herman Eberhard, 616 0940 Puerto Natales, Chile- Statue
Arturo Prat
Arturo Prat, Herman Eberhard, 616 0940 Puerto Natales, Chile- Public Art
Parque Avenida Santiago Bueras
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Plaza de Armas Arturo Prat
Plaza de Armas Arturo Prat, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Amores de viento en Natales
Amores de viento en Natales, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Public Art
Alberto De Agostini
Alberto De Agostini, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Memorial
Don Bosco
Don Bosco, Padre Rossa, 616 0534 Puerto Natales, Chile- Memorial
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Mirador Muelle Antiguo
Mirador Muelle Antiguo, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Viewpoint
Important Information
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
IMPORTANT INFORMATION FOR PASSENGERS:
Law 20.660 in Chili, known as the Tobacco Law, is a 2013 regulation that drastically expanded restrictions on the consumption, sale, and advertising of tobacco products, prohibiting smoking in enclosed public spaces (such as restaurants, bars, hotels, and offices), establishing sales limits near schools (within 328 feet), and banning indirect advertising and additives in cigarettes to protect public health, especially that of young people and nonsmokers. Our hotel is NON-SMOKING, and any guest who violates this rule will be charged a fine of US$250.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Garden
Luggage storage
Facilities for disabled guests
Breakfast in the room
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Shuttle service (additional charge)
Wheelchair accessible
Toilet with grab rails
Shuttle service
Cashless payment available
Fire extinguishers
Invoice provided
Smoke alarms
Key card access
Room Types
Standard Double or Twin Room
Up to 3 guests24 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room features a wardrobe, flat-screen TV with streaming services, sea views, as well as wine/champagne for guests.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
24 sqm
Sea View
In-room amenities
ShowerSafety deposit boxTVTelephoneHair dryerDeskToiletPrivate bathroomHeatingHardwood or parquet floorsElectric kettleWardrobe or closetCleaning productsLinenEntire unit located on ground floorUpper floors accessible by stairs only
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Guest reviews(122 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 17, 2026Los espacios
Nada
10/10
Reviewed Sep 1, 2026La calidad de atención, el desayuno, la comodidad de las habitaciones.
10/10
Reviewed May 18, 2026la verdad supero AMPLIAMENTE mis expectativas, cuando entre no podia creerlo, era todo tan hermoso, HERMOSO Y SIN LUJO OSTENTOSO, TODO TAN PERFECTAMENTE DISEÑADO, ARMADO, EL BAÑO ES UNA COSA DE LOCOS, LA CAMAAAAAAAAAAAAAAAAAAA , LOS LUGARES PARA ALMACENAR, IMPECABLE, LA VISTA POR DIOS SANTO TODO SUPER RECOMENDADO PERO POR 1000
NO HUBO NADA QUE NO ME HAYA GUSTADO , SOLO AGREGARIA ALGO ,UNA HELADERITA EN LAS HABITACIONES
10/10
Reviewed Apr 30, 2026Limpio y tranquilo
No cuenta con servicio de restaurant y bar
10/10
Reviewed Apr 20, 2026Modern, bright, and right near the waterfront. We enjoyed our first stay and booked another stay while in Chile. Staff were very helpful and enjoyed their menu options for dinner one evening. Also, plenty of parking
The property was a bit farther from the main area of town to easily walk, but it worked well for us.
10/10
Reviewed Apr 20, 2026It was near the water front, clean and bright with plenty of parking, and the room(s) we stayed were large and comfortable( we had 2 separate stays here during our time in Chile. The staff was kind and gracious and provided room service one night when we were under the weather
It was a bit farther to walk into town then I thought but worked out well for us.
9/10
Reviewed Apr 8, 2026cleaness
none
8/10
Reviewed Apr 2, 2026Comodidad de la habitación y la cama. Agua de cortesía. Muy buen desayuno, personal encargado del desayuno muy amable. Posibilidad de desayuno para llevar si sales temprano de excursión.
Hay unas ramas decorativas en el exterior que con el viento hace mucho ruido en la habitación cercana de la salida de incendios, lo cual es molesto aunque comprensible con los fuertes vientos.
7/10
Reviewed Apr 1, 2026Clean and new!
On the road.. too much noise while night..
7/10
Reviewed Mar 25, 2026Clean and comfortable.
Noisy road in front of the hotel, far away from the city center and in the middle of the industrial zone.
9/10
Reviewed Mar 25, 2026El servicio y trato del personal
10/10
Reviewed Mar 23, 2026Zimmer sauber
10/10
Reviewed Mar 18, 2026Tolles Hotel, super freundliches Personal, gutes Frühstück-
10/10
Reviewed Mar 10, 2026tudo espetacular. atendimento fenomenal de todos os funcionários.
9/10
Reviewed Mar 9, 2026Loved the location. Close to the town centre and opposite the boardwalk. Rooms were clean and service was great.
Poor t v reception. WiFi kept dropping out. .
10/10
Reviewed Mar 6, 2026El hotel hermoso estaba Todo impecable y hermoso
9/10
Reviewed Mar 3, 2026Muy buen servicio,y calidad de las instalaciones. Se recomienda.
10/10
Reviewed Mar 3, 2026Hotel Costanera is a very cozy, Very Clean hotel at a lovely location. Above all, its greatest asset are the employees, who are always very willing to provide information and help and they do so with a natural, unpretentious kindness and smile.
10/10
Reviewed Feb 23, 2026Tot, en especial el llit que és excel.lent
9/10
Reviewed Jan 25, 2026The staff were incredible. Most helpful, nicest people I've ever had the pleasure of meeting. The hotel itself was gorgeous and the breakfast was incredible to get us started for a busy day of exploring.
The hotel overlooks a very busy thoroughfare - it's a single road, but the only road so trucks and cars whizzed by constantly. Had to wear earplugs when in my room.
9/10
Reviewed Jan 25, 2026Beautiful hotel - lovely facilities and the staff were the best I've ever had the pleasure of knowing. They were incredibly nice, helpful, and generous with their time.
The hotel overlooks the water, which is incredible, but it also sits right on a main transportation for trucks and cars. It was incredibly noisy - I had to sleep with earplugs.
10/10
Reviewed Jan 25, 2026Really liked this hotel. Comfortable bed, great view of the water.
8/10
Reviewed Jan 21, 2026Struttura semplice, ma molto bella.
Camera molto rumorosa, sia per la strada di fronte all'hotel che per le persone che camminano parlando in corridoio.
8/10
Reviewed Jan 17, 2026とても清潔で快適に過ごせました。
中心地から少し離れているところぐらい。 中心地まで徒歩で15分もあれば着くのでそれほどきになるものでもない。
10/10
Reviewed Jan 16, 2026Quarto grande e agradável
Um pouco afastado do centro
10/10
Reviewed Jan 16, 2026Bem localizado, em frente a avenida costeira e próximo do centro. Quarto bem mobiliado e confortável, qualidade dos lençóis, toalhas e travesseiros. Café da manhã muito bom. Atendimento bom.
9/10
Reviewed Jan 11, 2026Muy estético el hotel. Las camas y almohadas súper cómodas. El personal muy amable
No había bar para tomar un café o un trago
8/10
Reviewed Jan 4, 2026Very clean, modern rooms with spectacular views of the water and mountains; staff was very helpful and friendly. We felt that all staff were very attentive and cared very much about providing guests an exceptional experience. Also, it was very quiet and peaceful at night.
For me, and this is just preference, I found the bed to be a bit soft, causing me some discomfort in my back. Also, the room would often get pretty warm in the afternoon and evenings. We had to sleep with the tiny window open to keep the room somewhat cool.
10/10
Reviewed Jan 3, 2026We very much enjoyed out stay here. The rooms are modern and very clean. This hotel has the best staff we encountered on our entire trip through Chile. We stayed before and after hiking the W Trek. We really appreciated that we were able to leave some of our bags behind while we were hiking. My wife got very sick one night and had to go to the emergency room. The staff was very concerned and super helpful getting us to and from the hospital. While we were waiting at the ER we even got a What'sApp message from the front desk checking in to see how we were doing. That is going above and beyond. We also appreciated that there was some flexibility with the breakfast times due to early bus pick ups.
10/10
Reviewed Jan 3, 2026New and stylish property with all the amenities and very friendly and helpful staff.
Nothing to complain about--great stay!
9/10
Reviewed Dec 31, 2025La gentillesse du personnel La chambre, la décoration de l'hôtel. La vue Le petit déjeuner
La rue est passante, mais c'est raisonnable.
10/10
Reviewed Dec 30, 2025El trato de todo el personal del hotel es exquisito. Especial mención a las encargadas de la cocina que te reciben con una sonrisa en cada desayuno. También el personal de recepción, muy atento y con muy buenas recomendaciones sobre restaurantes. Por otro lado, las vistas desde la habitación no tiene precio.
No tiene nevera
10/10
Reviewed Dec 29, 2025Es moderno, bonito y el personal es amable
Todo está ok pero las habitaciones del primer piso que dan a la costa deben tener una película para que no lo vean a uno de la calle. Con eso el hotel quedará perfecto!
9/10
Reviewed Dec 27, 2025Interior design, beautiful window view, fast-drying hanging bar in the bathroom and at last but not least, the helpful and welcoming staff front overall.
Some noise from outside and inside at the night that makes people hard to sleep.
10/10
Reviewed Dec 18, 2025De ontvangst was super gastvrij. Er was bij ons een klein misverstand ontstaan, dat naar alle tevredenheid werd opgelost. De kamer was ruim en schoon, met uitzicht op het prachtige water, het ontbijt was uitstekekend en het hotel ligt op loopafstand van het centrum. Aanrader!!!
Niets.
10/10
Reviewed Dec 15, 2025Beautiful, clean, and it felt brand new
Nothing, everything was great
9/10
Reviewed Dec 14, 2025muy limpio, cómodo y moderno, el desayuno excelente.
Habia un ruido, creo que de las cortinas durante la noche que me despertaba.
10/10
Reviewed Dec 12, 2025Además de excelente ubicación, vistas y comodidad, muy buena relación precio-estadía
Conexión TV
10/10
Reviewed Dec 4, 2025Habitación cómoda,bien iluminada,cama muy cómoda,baño bien equipado con toallas nuevas. Desayuno correcto,con personal que es muy amable.
No poder alojar nuevamente devuelta de la W...estaba agotada la disponibilidad de habitaciónes.
9/10
Reviewed Dec 2, 2025La habitación y baño muy bien
9/10
Reviewed Nov 25, 2025Établissement récent qui offre de belles prestations, notamment au niveau de la décoration et des équipements. Les sanitaires sont impeccables. La chambre bénéficie d’une vue panoramique sur la mer. Elle est bien insonorisée. On en oublie que la chambre donne sur une route. Literie de très bonne facture. le personnel est charmant et attentionné.
10/10
Reviewed Nov 21, 2025Sie haben ein tolles Frühstücksbuffet und für mich sogar spezielle glutenfreie Optionen bereitgestellt!
10/10
Reviewed Nov 21, 2025The hotel is wonderful clean and spacious. but on top of it the hospitality was great. The staff was friendly professional and helpful. They gave us great recommendation and made us special breakfast box since we left early in the morning.
9/10
Reviewed Nov 11, 2025La habitacion, el hotel en general. Personal muy agradable sobre todo las señoras encargadas del desayuno. Todos loa dias ponian 2 botellitas de agus
El desayuno.un poco justo. Algo lejos del centro de Puerti Natales.
10/10
Reviewed Nov 11, 2025Location
8/10
Reviewed Nov 8, 2025New hotel 10minutes walk to town centre. Great views of the inlet adjacent with views of snow capped mountains beyond. Very comfortable bed and well appointed room
On main road so traffic noise present at peak times. Our first floor room was fine but ground floor rooms visible from walkway outside. No lounge/seating area in the hotel. All said would probably stay again.
10/10
Reviewed Nov 7, 2025Las habitaciones son muy cómodas y la gente muy amable
9/10
Reviewed Oct 30, 2025Sehr sauber, top ausgestattet, moderne Zimmer. Nettes Personal.
Lage nicht ganz perfekt und Frühstück nicht so reichhaltig daher ein Punkt Abzug zur Bestnote.
10/10
Reviewed Oct 30, 2025It was a lovely small hotel with amazing views over the water ways and snow capped mountains beyond. The staff were very friendly and the rooms were exceptionally clean with very comfortable beds. Breakfast was good with everything we could have wanted (nice poached eggs!). A big parking area which was appreciated. Thank you to the staff for a memorable stay.
10/10
Reviewed Oct 17, 2025・スタッフの対応(遅く戻ってきても、笑顔で正面ドア解除してくれた) ・全ての部屋から望める素晴らしい景色 ・水周り(シャワーの温度と勢い等) ・金庫あり ・全部屋に大型TV(YouTube等)
・冷蔵庫がない
9/10
Reviewed Oct 14, 2025Las instalaciones muy lindas y bien cuidadas, la atención personal fue excelente! Especialmente de Javiera en recepción, que se preocupó de conseguirnos el tour a toda costa. El desayuno muy bueno, pero podría mejorar la variedad.
A pesar de ser un hotel excelente, considero que es un poco caro para lo que ofrece.
10/10
Reviewed Oct 7, 2025Great hotel to stay in Puerto Natales. The hotel is new, clean and the staff is super accommodating.
8/10
Reviewed Aug 23, 2025El lugar es lindo y el personal súper atento
Las habitaciones son extremadamente calurosas, no hay frigobar por lo tanto el agua o líquidos que habían en la habitación estaban tibias, no tiene restaurante, solo para tomar desayuno. El precio es bastante elevado para tener esos detalles
10/10
Reviewed Apr 26, 2025Clean. Great staff
1/10
Reviewed Feb 21, 2025Terrible hotel
The hotel is located on a main road and the noise of trucks and motorcycles every few seconds was unbearable. We tried to ask for a different room but were offered ear plugs instead. We ended up booking at 9pm a different hotel after paying full price for the night. This hotel is for travelers that are not bothered by nonstop road noise.
10/10
Reviewed Jan 27, 2025Great staff. Very helpful. Super clean
10/10
Reviewed Jan 27, 2025We had a wonderful time here! The receptionists were incredibly helpful, making the check-in process a breeze. The breakfast was absolutely delightful, and the lovely lady who prepared it was so sweet. Plus, if you have a car, there's convenient parking at the rear. Overall, it was a fantastic stay!
10/10
Reviewed Jan 25, 2025View of water. Room and bathroom very nice. Friendly staff. Stored my luggage while I hike. Prepared breakfast to go for me.
10/10
Reviewed Jan 22, 2025This hotel was very cozy and comfortable and the staff was super nice and helpful!
9/10
Reviewed Jan 14, 2025Lovely accommodation with an amazing view. The room is stylish with a great bathroom. The location is also good with walking distance from the city centre.
There was no air-con. The room can get extremely hot (summer time) and it became difficult to fall a sleep from the heat.
8/10
Reviewed Jan 4, 2025A nice place to stay at Puerto Natales. Easy to find and enough place for parking the car. Breakfast is good enough for a day and room is comfortable.
Too close to the road. A little noisy.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly and helpful staff
- •Clean and comfortable rooms
Areas to consider
- •Some noise issues reported
- •No refrigerator in some rooms
Cleanliness
9.28/10Multiple reviews highlighted the cleanliness of the hotel.
Service
9.75/10Guests consistently praised the staff for being friendly and attentive, going above and beyond.
Location
9.29/10Several reviews mentioned a convenient and pleasant location.
Room Quality
9.24/10Rooms are described as modern, spacious, and well-decorated.
Amenities
8.77/10Amenities were seen as good but not all were specifically mentioned.
Value for Money
9.23/10Many guests felt they received a great deal for the service and quality provided.
Food and Beverage
9.28/10Breakfast options were well-received, with special accommodations noted.
Overall Experience
9.55/10Overall, guests reported an enjoyable stay with positive sentiments throughout.