Suleiman's historic Palace
Suleiman's historic Palace, Jarwal Tunnel, Makkah Al Mukarramah 17532, Saudi Arabia- Historic
- Castle
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Modern Amenities
Experience top-notch facilities including a fitness centre, free WiFi, and a 24-hour front desk for your convenience.
Comfortable Accommodation
Relax in air-conditioned rooms with a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable stay.
Convenient Location
Located just a short distance from attractions like Hira Cave and Masjid Al Haram, Park Inn by Radisson Makkah Thakher Alsharqi offers easy access to key landmarks.
Book now to experience luxury and convenience at Park Inn by Radisson Makkah Thakher Alsharqi!
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
38 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
26 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I loved my stay in this hotel specially Abdul Wahab was very helpful and he speeks very good English
Haram was far
The overall hotel and room was very clean, the staff was very friendly and helpful.
كل شيء كان مرتب
عليهم العمل على توفير الماء داخل الغرف ماء الشراب
Good experience
Bus will leave you very far from haram
We had a wonderful stay! The staff was great, the hotel was fantastic, and we really loved the breakfast.
We initially experienced issues with the bus schedules, but fortunately, the team resolved them. The delays might not be entirely their responsibility, as Mecca's rapid expansion and ongoing construction make accessing the Kaaba increasingly difficult.
Tout de A à Z
la douche avec de mauvaises finition esthétique
Over all ambiance
Parking needs to be improved
Toilet facilities have issue with stagnated water.
تعامل الموظفين وخصوصاً الاستاذة شيماء
كانت الاقامه ممتازه
لا شىء
الكل حراس الأمن جدا مشكورين الاستقبال والطعام
ضيق المواقف
كل شي كان مميزا
آمل التشييك على مواد النظافة الشخصية في الغرفة قبل نزول النزيل الجديد
المكان جميل جداً ونظيف تعامل الاستقبال رائع جداً وكانت في موظفه من الشفت الليلي محترمه ومتعاونه جداً
الباص موقفه بعيد جداً
All perfect
Gd
Clean
نظيف والفندق جديد والسرير مريح
الباصات التي تنقلك من الفندق إلى الحرم المكي تقف في مكان بعيد جداً عن الحرم وتكمل مشي فكنا نضطر لأخذ تاكسي بكل الأوقات
الفندق جيذ جدا
كل شيء الحمدالله جيد
Everything was exceptional
Nothing
Exceptional
Nothing
Tesis kahvaltısı iyi saat başı servis var odalar temiz
Servisin mesafesi çok uzak servisten sonra 15-20 dakika yürünüyor
Çalışanlar çok iyiydi . Resepsiyondaki Esma idi galiba ve diğer insanlar ve kattaki ikbal isimle kişi çok ilgili ve yardımseverdi.kahvaltı fazlasıyla Türkler için doyurucu olabilecek bi kahvaltı .
Servis var ama açık söyleyeyim çok uzağa indiriyor yani yaşlı bir kişi mağdur olacaktır. Haram a En az 15 dakika yürümek gerekiyor . Servisten Kabe nin yanına Git gel yaklaşık 2.5- 3 km ye yakın yürümek gerek . Odada pencere yok bu büyük bir sorun . Servis her saat başı var servisçi arkadaşlar çok iyi ve güleryüzlü insanlar. 10 gün konakladık genç olduğum için mesafe sorun olmadı ama yaşlı olsaydım o kadar yürümek hoşuma gitmezdi
Kahvaltı iyi
Pencere yok
الهدوء بعيد عن الزحام
موقف الباص بعيد عن الحرم تضطر للمشي
The breakfast was good but the location of the bus drop off is a bit too far
The bus drop off location is a bit far from haram
It was okay.Nothing exceptionaln
The room I got was way too small.Such rooms shouldn't even be listed.I got 818,my friend got 718 and another friend 814.so 814 and 818 is of same price but 814 is a bigger room. 818 & 718 shouldn't even be considered as a room .
La navette qui avance bien au niveau du Masjid haram
النظافه والاثاث جديد والافطار ممتاز
المواقف الداخليه محدوده
I liked the cleanliness of the hotel and the excellent service.
“I didn’t find anything I disliked during my stay.
Bus service to haram.
Nothing.
The hotel is clean, the food is varied and delicious, and the treatment of the staff is friendly, respectful and hospitable.
Transportation to the sanctuary is every hour, which forces the visitor to wait for the bus while it is parked at the hotel. The location of the hotel is towards the new expansion from us. The visitor is forced to walk around the Grand Mosque.
Omgeving
Cleaned and comfortable
Shuttle to haram was every an hours. It will more comfortable if it is every half hours
ودودين بالخدمة موظفات سعوديات وموظفين على درجة عالية من الذوق . الفطور مميز
الديكور حديث لكن ذوقه لم يرق لي
الراحة والموظفين متعاونين
Am meisten hat mir der Personal an der Rezeption gefallen. Vorallem Abdulwahhab, er hat mir bezüglich Flughafentransfer in der letzten Sekunde sehr geholfen. Rashid, der Shuttle Chauffeur der war äußerst nett, hat mir tesbih geschenkt, werde es mein lebenslang behalten und für ihm beten 😁 Herzlichen Dank nochmals.
Aufgrund Baustelle nebenan und sehr viele Fahrzeuge die hupen und Motor laufenlassen war die Lage m nicht so ganz ruhig, konnte nicht ruhig schlafen. Der Nachbar, ein Hotelgast nebenan war sehr laut, hatten kein Empathie, musste an die Rezeption Beschwerde einlegen..
Propreté, professionnalisme !
Чисто, новый отель
График автобуса один раз в час
Beautiful and clean the staff so nice and polite beautiful people I always come to umrah Mashalah this the first time I see a caring staff like that in Mecca I will come back inchalah
I like everything
المكان جميل والاقامه جميله سرعة التعامل موظف الاستقبال الاستاذ عبدالوهاب خلوق جدا و تعامله وأخلاقه عاليه جدا انصح التعامل معه
مواقف السياره قليله جدا
النظافة تعاون فريق العمل وتفهمهم
مواقف السيارات فقط نوعا ما محدودة
نظافة الفندق
سيء من ناحية تعامل الموظفين يفتحون الباب وأنا نايم ويزعجوني اتصالات امدد أو اطلع طيب انتظروا لين أصحى وادفع رسوم التأخير أو ادفع تمديد وش القلقله ذي 😐
فندق هادئ جدآ وقريب من الحرم
المواصلات... باص الفندق يضع المعتمرين بعيد عن الحرم يفضل الذهاب بتكسي للحرم
كل شي راقي وممتاز الموظف عبد الوهاب تعامل رائع ومتعاون
المكان ليس به مواقف سيارات، وفي اليوكينق مكتوب مواقف مجانية!!! مما اضطرينا نوقف السيارة في الشارع في الشمس
The hotel s really clean, staff r friendly and decent, food s really good with breakfast having variety of food
It would be great if shuttle bus run more frequently
عبدالوهاب اللحياني موظف رهيب
تعامله جدا ممتاز
عندهم شغله ما حبيتها انه لمن تطلب هانقرستيشن ما يخلونه يصعد يجيب لك الطلب
كل شي فيه وهذي المره الثالثه اللي اسكن فيه راحة ونظافه واستقبال وتوديع بصدر رحب
ولاشي كل شي جميل وممتاز
Hotel staff and everything was up to standard
Cutomer service
النظافه
الموقع بعيد عن الحرم ،فيه عامل واحد فقط لتنزيل الاغراض، الصابون قليل بالحمام فرشاة الاسنان لايوجد، الباركية مزعج، الغرف ضيقه، بعض الاطلالات غير جيدة.
السعر
تأخر اجراءات الدخول علماً ان الحجز مدفوع وكذلك تأخر عامل الشنطة عن الخصور لايصال الشنط الى الغرفة وقلة المواقف
تنظيم ونظافة وترحيب الموظفين والاهتمام بجميع التفاصيل وراحة النزيل
لم يكن مثل ما كان متوقعًا عند الحجز.
كل شي كان اقل من المستوى المكتوب عند الحجز
Everything was excellent facilities, staff and place. I am highly recommended this hotel for stays especially for families
Nothing
الفندق نظيف و حديث ،موظفى الاستقبال متعاونيين و رائعين ، سائق الباص للحرم راشد قمة الاحترام و مسؤول المطعم مولدي و خدمة الغرف عبدالواحد ممتازين . الفندق قريب من الحرم الباص يوصل إلى شعب عامر ومنه مشى على الأقدام حوالي كيلومتر بالنسبه للشباب و الأصحاء المسافة ليست كبيرة ولكن كبار السن يستحسن أخذ اوبر او تكسي .
Excellent stay! The location was perfect, and the hotel was exceptionally clean. The staff was very friendly, professional. I highly recommend this hotel. I would definitely stay here again in the future. A wonderful experience!
حداثة الفندق
الموقع
It was extremely clean and spacious and had a great view of Makkah Clock Tower. The staff was also very friendly and helpful.
Only one downside is the location and shuttle. The shuttle bus is free but not very useful as it drops you off to a point which is at the Manaret Ghaza hotel where you have to walk past All of the Masjid construction and get to the Sai point to enter the mosque. I recommend taking a taxi to underneath clock tower.
النظافه والسعر
المواقف
The hotel is clean and comfortable
The most acelace where the bus stop when going to Alharm is to far it is next to Aljin Mosque
DO NOT FALL FOR IT. No parking .. parking only for staff!! and only 5 spaces outside for the entire hotel. And if you park in the street “which is a dead end btw “ you will be fined. 3 days in row of begging for house keeping and cleaning my room, I spoke to 2 different receptionist about it and the cleaning team. The only action was taken is when I escalated and called for a manger. I regret for spending … sorry .. for eating my time nd journey in that hotel. The reception worker advices it went to the western hotel because it’s better but that was very disappointing. They claim they re a 4 star hotel , but I would give it 2 and I’m being very generous about it. Again… WORST 4S HOTEL EVER IN MY LIFE. Oh you think the deal was good? Wait until traffic police fine you. I’m done!!!
Everything. Room was tight. No parking And no house keeping on time.
كان فيه تهريب في دورة مياه من سقف وتم ابلاغ استقبال وحضر وشاف بعينه قلت بغير الغرفه نعطيك اصغر من غرفتك مساحه كذلك عند دخولي للفندق كان موظف يسولف مع منجر مسوله عن فندق يحتاج تغير موظفين كيف غرف فيه تهريب ماء من سقف تتاجر وش عملك ي منجر جالس تسولف مع موظفين
Breakfast and cleanness
Bus every 1 hour to haram and thats not enough It should be every 30 min
الافطار مع غلائه ب 50 ريال
تصميم الغرف. نقص خدمات الغرفة من صابون وشامبو.. عدم تغيير المفارش من العمالة ليست هناك رقابة صارمة. كان هناك لخبطة شديدة عند دخولي للفندق وطلبت تغيير الحجز ليشمل الافطار وتم الرفض مع ان سياسة الفندق والموقع تؤهل وتسمح بذلك. موظفات الاستقبال غير، محترفات في التعامل والادارة ومخاطبة مسؤولي الحجوزات. تجربة سيئة معي لن تتكرر
Tesis gayet güzel ferah
Akşam yemeği konusu biraz eksik. Menü olsa çok iyi olurdu Herşey
I like only location near to haram
I didn’t like room service room facilities
Everything was excellent
The transport to Haram is back side and it's like 20 to 25 min to King Fahad Gate 1 it's like you have to walk in hot sun around the Haram boundary. If you can make the transport exactly below the under tunnel of haram where all the taxi and busses go and drop it would really save a lot of walking
Resepsiyon
Resipsiyon
Otopark alanı küçük
The restroom is very congested and i had difficulty while using it.
الموظفين شيماء و لمى و محمد كلهم اقسم بالله عسل وبالخصوص لمى ماقصرت ربي يجفظها
الخروج
Good hotel clean and not far from al haram
Room service: no shampoo or tooth brush or hand liquid soap, I called many times their response ok we will send someone, but nothing delivered.
The cleaniness
The location, staff. It take a long time to check-in. The hotel is far from serviced. The shuttle bus is not good enough; very few. The customer service by the reception staff is also wanting. They seem not care about their customers. The breakfast is not the best either.
ممتاز جدا ومريح وأنيق وفيه جميع الخدمات واشكر الموظفين علي تعاملهم هذه ثالث سنة معهم في هذا الموقع بضبط والفطور كل يوم نوع خدمة التوصيل الي الحرم 24 ساعة ما عدا يوم الجمعة إذا صار فيه إشكاليه في الطريق المرور بس متوفر يوم الجمعة بس إذا كان فيه مشاكل فقط المسافة قريبة جدا بالنسبة تاكسي من جيني ب 10 ريال واذا مجاني باص الفندق متوفر
اريد فقط تغيير في نظام اخذ الناس من الحرم وقت إذا نزلت الناس في الحرم قبل المغرب يأخذهم الباص بعد العشاء يعني بعد ما ينتهي صلاة العشاء ب نص ساعة لكي أنا وصلت الي الباص اركض بعد صلاة العشاء لان وقته خلاص بيمشي علي طول انتهت الصلاة 9 حكم الباص يتحرك 9:15 وهناك مسافة طويلة للوصول الي الباص ف ياليت تشوفون هذه الملاحظة وعندي ملاحظة ثانيه طلبت صابون يد في الفندق ما جاني إلا متاخر فقط لا غير وشكرا لهم علي تعاونهم
المبنى نظيف وراقي جدا مقابل السعر الموظفين لطيفين
الموقع غير واضح تماما نقطة الوصول الى الحرم عن طريق الحافلة تحتاج مسافة مشي
Friendly staff. Cleanliness. Service staff excellent Not too crowded
The location of the Hotel not for the elderly. There is a shuttle but it's not available all the time only hourly. Does not wait long enough at the Haram to collect guests. Most of the had to walk back to the hotel. Could not locate the gym. No Cafe on the premises for necessities.
الهدوءء
صغر الغرفه
ممتاز جدا
الراحه
Neat and clean
The staff are very friendly and kind
Everything. The location was good. It's about 15mins walk to masjid al haram. Shuttle bus was always on time hourly. Breakfast was excellent and I was advised to try one of the Eastern delicacies by one of the restaurant's staff which I enjoyed. Location is top notch and quiet. Fast food joints and shops are few minutes walk away. I will return for another stay In Shaa Allah.
Nothing.
Everything
Tissue box in the bedroom has less tissues in it. I could ask for more, however, before someone checks in, it's better to review if everything is enough there. Otherwise, everything was perfect. I would also suggest to keep a door mat in front of the toilets which can absorb the water from our legs. I am not sure if it's practical or not. Just a suggestion.
كل شي حلو
شكرا شيماء ولمى على التعامل الراقي
Very good and comfortable hotel, cleaning 👌. Shuttle service is very good specially after every 1 hours.
He dropped us very close to the Haram but if he can drop near by the Haram gate instead of tree Mosque 🕌 then it would be very awesome.
تعامل شيماء ولمى من أرقى التعامل والأخلاق والتقدير للنزلاء في الفندق شكرا لكم❤️
شكرا
الفندق هادي جداً
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.06/10Multiple mentions of cleanliness issues and unmade rooms.
Service
9.53/10Staff were described as friendly, helpful, and responsive.
Location
7.57/10Difficulties accessing transport and inconvenience for pilgrims.
Room Quality
8.52/10Rooms are generally clean but some guests found them small.
Amenities
9.05/10Standard amenities available, but shuttle services need improvement.
Value for Money
9.51/10Good value for the price paid, with a comfortable stay.
Food and Beverage
8.06/10Breakfast variety was limited and food quality could improve.
Overall Experience
8.53/10Overall satisfactory experience with several areas for improvement.