Andy's Place

Everything is good I love it I hope I can go there again

I think they should use some refreshing smell in the room

NOTHING. WORES PLACE I STAYED IN MY ENTIRE 8 MONTH TRIP AT SOUTH EAST ASIA.

Andy. I don't get how with all these bad reviews, still showing 8 plus ratting? He has no respect to his guests at all. Very rude.stay away from this place. He is a big lier and scammer. Disrespectful and un professional. A big thief. Sitting in the lobby from 7 in the morning till 11 at night with his sunglasses on. Don't even think staying at this place or if you do you will regret and see why I was writing this.i traveled in 9 countries in south east Asia in 8 months, this was the worse place i stayed. He told me I have option to leave but no refund.

amazing room, was very clean and especially the bathroom was really big. Even had a balcony! Would totally go there again.

Ac, room, price, no hidden costs, bath tub, pool, bug room. Very much comfort for 12-13 dollars.

No refrigerator...5% extra if you want to pay by card, currency change policy from 4150 riel/per dollar. Think you should be able to pay in the official currency of a country without any add up. Can't be cheaper to pay in USD than in riel... Shampoo and shower gel not so high quality

Best place in Siem Reap. Come back to stay there each year

Nothing

Andy. Stay away from this rude guy. He is sitting at the lobby all day. He is the owner.this guy doesn't know what is the meaning of respect. I reserved for one night on booking . Com and when i arrived I asked him can I book for 4 more days. He said we are full. When I checked on booking and showing 4 rooms available. He said booking . Com is making mistake.anyways i booked and that was my biggest mistake. Becouse i didn't realize that Andy is scammer. The door lock was not working i had to leave it unlocked everyday I was going out. I asked him can you fix it, he told me the guy is not available to fix it until next week.(i don't understand there was no other locksmith?) Aur conditions not working. No hot water. Insects and cockroges everywhere. Bad smell from the swer coming.all the pillow cases and bed shits full of dirty spots. Never wash them In 5 days they never changed my towels and never cleaned the room. Room too hot Becouse aircondtion very weak. When i told Andy he told me that I have option to leave but no money refund. I don't understand with all the bad reviews (specially for Andy the big thief)why still showing this place is 8 plus rated????? Please read all the bad reviews before you book this place. Not like me just read only the good reviews which I bet he paid for all of them or his friends and family put those reviews. For you. I traveled 9 east asian countries and here was my last one before I go home. I never had such a bad experience and never been in any places not even close to this place.he said he lost his hotel in Philippines and he came to cambodia now. O wonder he lost his business. The way he treats his customer. Very scary person.and I don't understand why he never takes his sunglasses off. In the lobby and at night. Something looked fishy to me.

Really modern, well situated.

Hot water not always available.

We needed a place to wait for a bus for a half a day, so looked for something not expensive. The hotel is very near the Pubstreet, 5 min by walk. Very clean, with small but nice pool. The room is big, with balcony, hot water, good air-conditioned. Nice host. Very good for this price! Good Wi-Fi

Owner , Andy (Italian)he is very nice person, very helpful

Food was delicious, room was great , location excellent

Neat & clean , & city view

I really liked this place. The owner speaks good English and Italian and is very helpful with suggestions of what to do. They rent new scooters for ten dollars a day. The other staff spoke poor English but were very friendly. The pool out front gets a lot of sun so it’s a comfortable temperature.

My first room only had a sheet on the bed no blanket, which felt weird to me. No elevator.

Best price for a comfortable room. Balcony is a bit small and so is the pool but for this price is quite a nice extra. Comfortable bed, good wifi. Good location with almost everything you need nearby. Andy is a friendly chill dude who I had a few talks with and he gave me good advice.

Andy is very good person, rooms were nice, especially room on the top floor was very beautiful. TV with Netflix and internet is also huge advantage for me.

Its not as clean as it could be, there were some hairs in my bed, but bed sheets were clean and smells good so it was ok.

Great location close to night life but not too close to be noisy

Lack of a lift for a couple of ancient backpackers.

All of the staff we interacted with were very friendly and happy to help. The room that we had booked had lots of windows, which let in lots of natural light. Free tea and coffee in a lovely, spacious room. Location is very good for exploring - plenty of bars and food options within walking distance.

We had a couple of problems with our toilet when we arrived but it had sorted itself out by the morning. The water pressure in the shower was a bit temperamental too but again, this sorted itself out.

Andy and his staff are terrific, they have great ideas, understand the area and go the distance to help you out

After reading so many wonderful refferences here my stay was really disapointing. I somwhow have a feeling I was in a different hotel than other people. Good things: Comfortable bed and beutifully designed spatious room. The pool is crisp clean but VERY cold. In 5 days of my stay I saw only a German couple use it. The night receptionist boy was so kind and helfull. He recommended a very good restaurant. After 3 days Andy said that he would send girls to do my room - ( shortly getting room service was a gift). Even the garbage is not taken out daily.

This list will unfortunately be long. Very slow internet, often unusable. Air condition was really weak. Being stingy on little waterbottle just made no sense - I checked in late and had to go to a shop to buy a mineral water to wash my teeth! I just felt unwelcome. The garbage is taken away only uppon request - given that one is required to throw toilet paper into a bin next to the toilet - I found it unhygenic. Towels and bedding worn out - one towel was bleached. First and second day both I and the receptionist boy, were unable to open the terrace door. Andy was informed, and just answered that the door was fine. After second attempt to open it with the receptionist, Andy came to teach me how to open the door - one has to shake it back and fort while turning the lock into oposit direction than normally! It is 2 dolar lock! Change it! When the balcony dore was finally opened - the terace was a disapointment - 1sm and with two dead flower pots. There was a terrible, terrible stinch in the bathroom. Most likely sewage. It got worse by day. In the end I told the receptionist and she routinly said they would put parfume in my bathroom - shortly they were aware of the problem and did not bother to fix it. The parfume lasted one day. The stinch was back the next day. The room had a safe as advertised, but the safe was locked. I was unable to use it. I informed Andy trough booking.com 3 times, - but he just ignored to answer thoigh answering other questions. Finally when he came to show me how to open the terace door, he said - 'I will check tomorrow if I can take a safe from another room and change yours'...no need to say it never happened and Andy never brought up the topic again - not even apologised. This made me very very unwelcome. I am not sure what kind of guests Andy has sometimes, but the list of rules, some of which bizar - like no cooking in the room - and the price list for damaged items made me really really unwelcome.

Great location, super friendly staff, room was comfortable and clean and as described. Staff helped us to book tours and to recommend things to do etc. we had a great stay.

Good location. Really nice staff. Quiet area.

No door on the bathroom and the bathroom smelled of sewage. The owner told us “that’s just Cambodia” - but every other place I’ve stayed in doesn’t smell of sewage.

Enjoyed staying here as Andy was really kind and helpful. Shared a lot of good trip tips with different options for each and every of them. Place is clean, spacious with everything you need. Close to Pub street while the noise was not disturbing during the night.

Nice location and quiet room. Bathroom was clean and modern.

No shower curtain was awkward, the room itself felt like it could’ve been cleaner. Sheets had lots of static electricity and only a top sheet for blanket.

anchor wat room is the best

giant room, solid wood furniture, artwork, the softest pillow cases...

Room is big enough, mattress comfy, shower great.

The door between the bedroom and the bathroom is not dark enough. So couldn't sleep well. But the rest was ok

The rooms were well furnished and very clean. The price was good, staff helpful and great location.

The swimming pool was very small which was ok but there was no shade and a very small area to sit out by it. We asked for a late check out and was denied this even though the hotel had very few guests!

great room like in photos

after staying in same great room for 4 days, i was forced to move out on the 5th day to a much smaller twin room on ground floor (felt damp like a basement)with no balcony, leaky faucets, dingy walks and MOSQUITOS !

The location is pretty good while it’s nearby pub street and crowded areas.

Please pay attention more on the hygiene which a must on all stuffs on the bed especially the covers of pillows:)

Clean and spacious room, the staff were very kind and helpful, they have bikes for rent and tours at good prices

Great little place in a wonderful location, very helpful staff. Be aware if you're staying on the 4 th floor though, there's no lift 😅 great for the thighs🤪

Location, friendly staf and owner, good bed

Could use some modernization and maintenance

Andy was great, super friendly and helped us organise multiple trips. The hotel is the perfect place to stay if you’re planning a trip to Siem Reap. We’d recommend not organising anything before arriving and speaking to Andy as he will give you the best recommendations of where to visit and where to eat etc!

great location, super helpful staff

Large room and I had a room with a big balcony on the font above the poo which was great. Wish I had booked this room for longer before arrival. Virtually just 100m to the right you have the start of pub street and 100m to to the left you have the busy Sok San Road which also has loads on the main street and side streets. So virtually in the ideal spot. Also no bars with loud music on this road so nice and quiet but just 1-2 minutes from all the action.

Andy was a great host, offering helpful advice and great tours. The location is amazing walking distance to pub street and old market

I had a great time staying here! My room was quite large, equipped with everything I needed and it was clean as well. The host Andy was so kind and helpful, giving me a lot of suggestions on what to do during my stay and organized a tour and a tuktuk-driver for me. I can only recommend this place.

Comfortable and stylish accommodations

Stuff are full of kindness especially Andy the owner they offered me a lot of options for me to enjoy my trips fully and always helped looking for the best way

One thing I was disappointed is the shower isn’t hot so every time I took a shower I felt very freezing. Additionally the drain was sometimes so smelly that I couldn’t feel comfortable even in my bed

The Wi-Fi was excellent. The owner was very friendly and helpful with booking tours, general info about Siem reap and giving us restaurant recommendations. Very easy to get to pub street, and we only heard the occasional noise from the street

Andy was really nice and full of good info about the local area Good WiFi Comfortable big room Balcony Aircon Kettle Big bathroom The Scooters to rent were cheap and really good Has a swimming pool

Nothing - really liked it all

one of the only places I have stayed where expectations were exceeded by such a large degree. the facilities are fantastic. comfortable large rooms, ice cold air con, sparkling pool, brand new motorbikes available for rent at great prices. laundry done and back to you in 2 hours. 2 minute walk to old markets, river side and pub street, if that's your thing... what really makes it stand out though is Andy and his exceptional staff. everything from advice, booking tours, busses, where to eat. even having a sit down and a good chat and learn about Khmer history... honestly, if you are travelling solo, couple or family, you can't go wrong at Andy's Place.

can not fault a single thing

Excellent stay. The host Andy is so helpful with organising Angkor Wat and renting scooter. Room is large and very clean, Netflix tv in room. Bathroom is excellent, really enjoyed our stay and very cheap price for how good the facilities are. Also has a pool which is rare for how close to the town it is.

Everything was great!

Good location, staff very friendly and helpful had a good time here 👍

The staff was friendly and accommodating. The location was in the center. Scooters available for rent and laundry service available.

The floor was a little bit dirty.

It was like being at home. We stayed in the Angkor Wat room. Bed was comfortable and cozy. Separate shower and toilet. Shower pressure was good. Balcony was a good size. We booked for 3 nights and ended up staying for an extra 7nights. Great location. Bike hire available on site which was very handy. Staff helpful. Andy gave us some good recommendations on restaurants and tourist information.

It very good

No

The location is close to the main streets (resto, night market, pub, massage within walking distance) Andy and the staff are friendly and willing to help. The deluxe room is good. The sleepers and bathrobe in the room. The room style is nice and it is comfortable

The smell from the water evacuation in the shower / bathroom The fridge in the bathroom The overall cleanliness of the bathroom Complementary water only the 1st day Certain elements of the hotel are not ageing well (wood door frame or furniture in the bathroom) In the other double room (standard or large economic one, I don’t remember how it is called), there was no fridge + no bathroom door + entrance door locker was a bit loose or difficult to work with. Swimming pool is small and really in the hotel entrance and directly overlooking the street so not really a plus for the hotel

Very spacious and tastefully decorated place with a lot of care put into it. Service was excellent and a lot of information was provided about visits to ankor watt. My room, the only one on the third floor, was very hot due to sliding doors and windows not sealing well and an entire afternoon of sun coming through the giant glass which provides a good view, but also radiates a lot of heat. Air conditioner functionality was minimal. perhaps a different room would be cooler. Lots of street noise so be aware light-sleepers.

Ac

Andy's Place is exceptional. For the price you won't find better in the world. I 've used Booking.com in over 100 countries. Each room is unique. Spacious, beautiful decor ,clean,aircon ,good wifi,coffee and tea making facilities.Absolute value for money. lovely clean swimming pool at the front.Andy the owner is fantastic guy.So friendly and helpful. Has some great tours at best prices. Rents great motorbikes in top condition. If you stay here I guarantee you will love it.Also the location is so close to main centre.You can walk in 5-8 min.But away from the noise and loud music.Andy is a wealth of great information and advice. This is top rated by me. AAAAA+++++

Nothing

It’s a great place in an amazing location. Very comfortable and spacious. Andy is very nice and helpful. I really recommend!

Nothing comes to my mind.

Amazing staff, very attentive, great recommendations, informative, just super helpful in every way. Lovely room, big bed, nice balcony, nice bathroom. Amazing location, short walk to pub street and night markets.

Only downside was slow/no wifi

Big room, comfortable bed, good location near to night market. Owner is friendly

No slippers and no refrigerator ☺️.

I had a great stay here! The staff was helpful and the room was clean, everything I could ask for. The best part was that they offer in-room massage services, which was amazing! I love that they name each room after a different temple. I would recommend this place to others!

Clean and quiet

Nothing.

Great location. The owner is awesome. The staff is very helpful. The mattress was decent. The wifi was great for expat work.

There was no lift and the room I was given was on the 3rd floor (called 2nd floor in Asia). I am a senior with asthma, so that wasn't a good option for me. Not the hotel's fault. I should have checked for a lift. They had a ground-floor room, so they had it cleaned and gave it to me. excellent customer service. The room really isn't anything that should be rented to guests. the windows are behind the bed and face a wall, as does the small patio. the door and windows had gaps, so insects and lizards were constant roommates. There was no top on the toilet tank, I had to reach into the tank to flush the toilet. shower was a bit scary. all and all for the price, I guess you get what you pay for. I am convinced the room they had planned to give me was very nice with windows. I didn't make it to the third floor to know. checked out early and moved to a resort. if you are on a budget, it is a great option.

Hard to remember after such a travesty of a man running it.

DON'T STAY AT THIS SLUMLORDS PLACE. Andy threatened to sue me if I left a review stating a dog bite incident that happened about 5 feet from the entrance to his place. Well go ahead and try Andy, I'm leaving the review. Got bit in the foot by the dog from the house next door, checked out and immediately went to the hospital and had to get a rabies shot on the insistence of the doctor and need 3 more shots over the course of two weeks. I moved to another place as I didn't feel comfortable going back and asked Andy for a refund and he never gave one. I sent him a message the next day letting him know if he doesn't refund, I'd be giving him a review that states the dog incident (i did not state good or bad review, only mentioned that it would state the dog bite). He told me it had nothing to do with him, I should have contacted the authorities instead (I'm a western tourist in Cambodia that doesn't speak Khmer dude...in a land with nonexistent dog laws) and ended it by him calling me despicable if I left a bad review for not refunding me and SAID HE WOULD SUE ME for the review. He's a real peach. He is correct that it's not his fault, but refunding and only wanting a guest to stay that feels safe after a bad experience is just common human decency. 95% of hotel owners and Airbnb hosts aren't like this. When the only thing one cares about is money, hospitality and decency go out the window when it's most important to show it. If he would have provided a refund for the remaining 5 days of my booking and showed hospitality in the face of an unfortunate situation, I'd give 4 stars as the place is decent for the price (intense flickering lights in the bathroom, toilet seat and sink faucet have no molding around them and comically wonky, and only thin sheets for blankets) and he was initially kind, and I'd just warn about the dog from the blue gate house next door. But it was lowered to the least after this exchange.

Best value for money in all Siem Reap, you have the pool were you can relax with a beer, you have local street food, stores, on the same street. The Pub street it’s very close to this place, like 6-7 minutes walking. Also pretty close ( 7km ) to Angkor wat. And the best thing, the owner it’s the coolest and nicest person you will ever meet. He helped with everything, book tickets for all trips. Definitely a pleasure staying here.