Don Charlie Building vs Similar Hotels

Guests noted rooms were dated and some amenities were lacking, but cleanliness was appreciated.

Rooms generally spacious and comfortable, though with a few issues.

Rooms are generally comfortable, spacious and well-equipped (kitchenette, fridge, comfortable beds) but some guests report noise from street/restaurant/elevators and worn sheets impacting comfort.

Guests mentioned cleanliness positively, but some noted that the hotel is showing its age.

Several mentions of cleanliness issues, including roaches and musty smells.

Multiple reviews note very clean rooms, tile floors cleaned well and pleasant fresh smell; overall cleanliness is a strong positive.

Multiple positive mentions of the convenient location near the cruise pier and attractions.

Multiple reviews emphasized the excellent location with nearby amenities.

Location repeatedly praised as excellent and convenient for Old San Juan and nearby areas; many guests highlight proximity and accessibility.

Staff was generally described as friendly and helpful.

Staff generally described as helpful and friendly.

Staff repeatedly described as attentive, charming and helpful, though one note about limited tour information; overall service is a clear strength.

Food quality received positive feedback, but breakfast options were limited.

Not specifically addressed, but good proximity to eateries.

Breakfast is frequently described as delicious and excellent, though occasional extra costs and noise from the restaurant above disturb some guests.

Noted lack of maintenance and some amenities missing.

Amenities mentioned positively, good access to restaurants and facilities.

Amenities include a small pool and terrace that are pleasant but limited; issues noted with spa tub having no hot water and very tight parking affecting amenity experience.

A bit steep according to some guests, considering the property's condition.

Concerns about pricing discrepancies raised by guests.

Guests find the price-quality relationship mixed: breakfast and facilities are good but the hotel is perceived as relatively costly in the area; some additional charges for items.