Portobello Green
Portobello Green, North Kensington, London, United Kingdom- Park
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Prime Location in Notting Hill
Recently renovated Rest Boutique Notting Hill offers a convenient stay near Portobello Road Market and Paddington Station.
Modern Amenities
Enjoy a fully equipped kitchen, free WiFi, and private check-in/check-out services for a comfortable stay.
Nearby Attractions
Explore top attractions like Lord's Cricket Ground and The Serpentine just a few kilometers away.
Book now and experience the best of London at Rest Boutique Notting Hill.
Check-in from
03:00 PM
Check-out by
10:00 AM
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 22-inch TV with digital channels
Food & Drink - Espresso maker, electric kettle, toaster, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shared bathroom, a hair dryer, towels, and shampoo
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Heating, portable fan, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 22-inch TV with digital channels
Food & Drink - Microwave, espresso maker, electric kettle, and shared/communal kitchen access
Sleep - Blackout drapes/curtains
Bathroom - Shared bathroom, a hair dryer, shampoo, and soap
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 22-inch TV with digital channels
Food & Drink - Microwave, espresso maker, electric kettle, and shared/communal kitchen access
Sleep - Blackout drapes/curtains
Bathroom - Shared bathroom, a hair dryer, shampoo, and soap
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 22-inch TV with digital channels
Food & Drink - Microwave, espresso maker, electric kettle, and shared/communal kitchen access
Sleep - Blackout drapes/curtains
Bathroom - Shared bathroom, a hair dryer, shampoo, and soap
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
1 Double Bed
Overlooking the city
Entertainment - 22-inch TV with digital channels
Food & Drink - Microwave, espresso maker, electric kettle, and shared/communal kitchen access
Sleep - Blackout drapes/curtains
Bathroom - Shared bathroom, a hair dryer, shampoo, and soap
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
1 Double Bed
Overlooking the city
Entertainment - 22-inch TV with digital channels
Food & Drink - Microwave, espresso maker, electric kettle, and shared/communal kitchen access
Sleep - Blackout drapes/curtains
Bathroom - Shared bathroom, a hair dryer, shampoo, and soap
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
Sleeps
Up to 4 guests
4 adults
Room details
18 sqm
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 42-inch TV with digital channels
Food & Drink - Espresso maker, electric kettle, toaster, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 3 bathrooms, a hair dryer, towels, and shampoo
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Heating, portable fan, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed
Overlooking the city
Entertainment - 22-inch TV with digital channels
Food & Drink - Espresso maker, electric kettle, toaster, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shared bathroom, a hair dryer, towels, and shampoo
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Heating, portable fan, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
City View
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - 22-inch TV with digital channels
Food & Drink - Espresso maker, electric kettle, toaster, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shared bathroom, a hair dryer, towels, and shampoo
Practical - Washer/dryer, iron/ironing board (on request), and guidebooks
Comfort - Heating, portable fan, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
10 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La situacion a escasos metros de la para de metro y el personal muy amable
Estaba muy céntrico, tenías el metro literalmente al lado. La cama era muy cómoda.
Más pequeño que lo que se muestra en las fotos. El baño era raquítico, y la luz iba con un sensor y tardaba un poco en apagarse
Located a block from portobello road and walking distance to lots of nice cafes and restaurants. We were upgraded to a larger room that had lots of space and a couch. Straightforward check in details provided prior to stay
Room is very noisy near a main road and across from a pub - although you are provided earbuds. You will be charged £25 if you dirty a towel provided, which is pretty ridiculous if you ask me. Shared bathroom was very basic - only one bathroom and additional toilet for at least 8 rooms. Lots of stairs to access your room. Not option to leave bags before or after check in as no staff on site (at least that we saw)
Location was suitable and had easy access to / from nearest underground station. The property is located in a nice area that had plenty of amenities nearby.
I can't recall the description stating that it was a shared bathroom - it's not something that I would book and have never booked anything like that in the past. The room did not have a smoke detector installed. The baseplate for fixing to the ceiling was there, but no unit - I find this unacceptable. The access lock to the room was problematic, it would not accept the code to unlock. It took several attempts before it would wake-up and register our input. This was very frustrating and happened every time we needed to unlock the door, from the outside, to gain access. The other occupants in the rooms adjacent were extremely noisy waking us up at 1am and again at 8am with slamming doors and raised voices. We could hear their conversations very clearly even at normal talking level. The bedroom, shared W/C and shared kitchen were spotless although the shared bathroom was not clean and extremely tired.
Location appeared to be pretty good.
Despite a confirmed booking we never actually got to see the accommodation. The interaction and check in process is totally automated, faceless and lacks any ability to speak to a human being. The check in process was concerning to say the least. You were forced to legally sign that every single notable item in the accommodation carried a vastly inflated chargeable cost should it be damaged or removed. I can’t remember them all but for example a hand towel was £25. This was very much a red flag to me but you only learned this on the day of check in. Anyway, we never gained access, contact with booking.com said that for unknown reasons they were unable to accommodate us and given some options for alternative accommodations. Not ideal at after 9pm but did and were reassured by booking.com that we would not be charged. We were in fact charged for the full amount of our 3 day stay and this has still not be refunded. I’d warn travellers to avoid this place. It’s using the learnings gained during Covid to make the most impersonal and financially protected accommodation that serves only the owners.
Betaalbaar eten en boodschappen
Dat alle ingangen van de wijk tijdens Nothing hill afgesloten was en je veel moet lopen minimaal 15 a 20 min. Geen openbare vervoer niks alles lopend.
Location great, on the doorstep for Notting Hill Carnival. Wonderful host, very friendly and pleasant. The apartment was incredibly neat and clean
No balcony
Ottima pozione. Il pub sotto casa molto buono. Ci hanno sempre dato il caffè per la mattina. Il phon non funzionava e l’hanno cambiato il giorno dopo.
Dipende da che persone siete ma per 4 persone con le valigie e gli zaini potrebbe essere un po’ piccolina. Noi ci siamo state poco effettivamente dentro la stanza quindi era perfetta.
La posizione, la pulizia, la bellezza dell’arredo
Nulla
The property was very nice and in a great location.
The front door was slightly challenging to locate when arriving late, but the stay was excellent overall.
Friendly staff and team helpful and reply quick if you need anything Nice decor and very clean
A little noisy on main road location
Niente
Carta da parati in bagno staccata, letti e camera piccolissimi, host scortese, il bagno talmente piccolo da sbattere ogni volta sul vetro doccia
L’emplacement très pratique, à 2min à pied d’une station de métro. La chambre était située côté cour donc relativement calme.
La salle de bain, et en particulier la douche aurait pu être plus propre. Nous avons rencontré un problème d’électricité résolu rapidement avec les échanges whastapp mais nous avons dû nous en occuper nous même.
Everything was great, very secure, very typical, and it was located in a quiet area. The price was also very reasonable.
Bardzo dobrze zaopatrzone, blisko dojazdu do centrum, pięknie zadbane pokoje i piękna dzielnica
Nie działała płyta indukcyjna
Comfy bed, easy access, nicely decorated bedroom
The bathroom was clean but has been done up on the cheap - serviceable but would benefit from some money being spent to redo tiles and ceiling. It wouldn’t put me off staying again though
Lo único bueno es la ubicación. Estaba limpio.
Es una habitación con baño y cocina compartidos, no queda del todo claro en la publicación. En las zonas comunes hay cámaras por lo que pueden verte si sales del baño. El checkin es muy complicado, necesitas descargarte una aplicación y si no tienes conexion es imposible acceder.. No está permitido la entrada de menores de 18 años, por error lo cogí sin verlo y me dieron solo 4 horas para cancelar, cuando lo vi era tarde y no me dieron opción de cancelación y tuve que coger otro apartamento para mi hijo. Ruido desde la calle. Es un primero con escalera muy incomoda para subir con las maletas.
Toll gelegen
Zu warm und keine Durchlüftung möglich
The room was charming, and was fun and comfortable just to hang out in the room. The windows opened out onto the street from a couple floors up and could enjoy the neighborhood life with its sounds, people walking by. We had the shared bathroom which was always available. Extra toilet room, in case main bathroom was in use. The kitchen had pots and pans, silverware etc all you need to cook and eat a meal. The fridge and everything again very clean including the bathrooms. The host was very responsive even though not on site but a staff person was there when needed. Highly recommend this place .
We didn’t realise until trying to find the property there was no front desk or reception. The front door and around had faded paint which made me wonder if the place would be dreary. But once we figured out the key pad and went upstairs it was completely different.
it was perfect for a short trip, lovely rooms and comfy beds would definitely come back again
The room was beautiful, had a really nice comfortable atmosphere and was nice to have a good kitchen to do some cooking.
Posizione strategica, vicino alla stazione della metro di Ladbroke Grove, ad un passo da Portobello Road. La stanza molto pulita e ben attrezzata, con angolo cottura e macchinetta del caffè. Raccomandato
Looked very nice, clean and presentable. Easy enough access. My room was at the back of the building, so had very little noise from the road. Smart TV was a nice addition!
The shower had no hot water 😂 I messaged the owners on the whatsapp chat they explicitly said to use for questions, and they never replied. There were no sockets near the bed. No milk or anything for tea, only a coffee maker.
Rapport qualité prix exceptionnel. Pour ma part, chambre dans un appartement de 3 chambres. Cuisine et salle de bain communes. Le ménage est fait tous les jours dans les parties communes. La chambre était très spacieuse, le lit confortable. L'emplacement est idéal. Vous ne trouverez pas mieux pour ce prix à Londres. Très belle découverte. J'y retournerai sans aucune hésitation et sans même chercher ailleurs.
The location was fantastic! Only a few minutes walk from Portobello Market & Ladbroke Grove. The bathroom and kitchen are shared, however we basically had the whole floor to ourselves (in the peak of summer by the way).
There’s no elevator so bringing your bags up and down the stairs is a mild inconvenience.
Leuk ingericht, alles wat je nodig hebt is er.
We zaten aan de voorkant, behoorlijk lawaaierig.
Such a great place to stay. Genuinely feels like a boutique hotel but without the prices. Very comfortable and enjoyable stay.
Never send me back my message
Great location with lots of shops and things to do nearby, and easy connection to the tube. The decoration in the bedrooms is charming and cheerful, and the room I had was very spacious. The bed was comfortable and I had a nice big window in my room with lots of natural light. Cleanliness was good too.
For a family-run business as part of the brand, I was surprised for everything to be so digitalised / without humans around! I visit London regularly and this was the only time I've stayed somewhere with 0 humans physically around to support or welcome you to the place. The online check-in process was a bit inconvenient and long, and I'd rather just speak to a human upon arrival. Because everything is done online, everything that you could usually just ask the staff for as a favour (e.g. early or late check-out, etc.) is charged as extra (e.g. £30 for checking out 1 hour later). You also can't store your bags at the place, which I've never experienced in all my travels. I had to take a couple of online meetings here, and the video didn't work because the wifi connection was too weak. If you like a more digital / transactional approach for accommodation, I'm sure you will enjoy Rest for its location and colourful bedrooms. But if part of travelling is about human connection for you, it might not be the best spot. Also, there isn't AC in the rooms, so maybe best to avoid for the hotter summer days/weeks.
Location
Noise
Correcta
El trato de los host fue un desastre! No volvería y no lo recomiendo
Die Lage. Unterkunft war sehr gut angebunden und auch der Portobello-Market war fußläufig erreichbar. Insgesamt sehr belebte Viertel mit viele Shopping und Essens-Angeboten.
Durch die Lage und die dünnen Fenster leider super Lauf gewesen, vor allem nachts. Man teilt sich Bad und Küche mit weiteren Parteien, was dementsprechend etwas anstrengend werden kann.
Room was spacious, comfortable and well equipped
Finding the property. Location could be a bit clearer
Bed room
Shared bathroom was dirty
Studio très propre et très coquet, très jolie déco. La kitchenette est fonctionnelle. 2 petits supermarchés à côté. Très bien situé, à 1 min de la station de métro. Près du marché Portobello. Hôtes très réactifs. Excellent rapport qualité prix Je recommande absolument!
Rien!
The host was very quick with answering and adjusting, whole flat was very tidy and clean, and the people working there were friendly. The location is the best about the place, it's great to have the tube just around the corner, Notting Hill is a great place to stay.
Mattress was a little on the harder side, at least the one at our room.
The shared bathroom was clean, pleasant and always free so I felt like it was just mine. The kitchen was well equipped with cooking facilities, spices, glassware, and again, very clean.
My room was very hot.
The location is perfect, 30 seconds from Ladbrook Grove Station and a short walk to the heart of Notting Hill/Portobello Road. My room was huge, with all amenities needed and a super comfortable bed. I was pleasantly surprised with my stay.
A little street noise because of its central location
Location was perfect. Our room was kindly upgraded for no additional charge. The room was small and neat but really comfortable and had everything we needed. Would happily be back.
Bedside rail on the top bunk would be a worthwhile addition just for added caution. Otherwise super, no complaints.
Really good location and nice clean room
Shared bathroom with the other people on the floor but wasn’t really an issue once we where there.
Great location, easy access, and clean facilities. Great for a short stay.
It was very noisy outside, both during the day and at night. If you’re looking for a quiet place to stay, you might not enjoy staying here. The room was also extremely hot, although a small fan was provided. The stairs in the corridor are chipped, which could be a trip hazard if you’re not careful. The shared bathroom wasn’t my personal preference.
Très propre et bien situé, confortable !
Pour les chambres situés côté rue, c’est un peu bruyante
Ne vous faites pas avoir, ils vous font payer des frais de Check-in à plus de 100€ sans vous prévenir !
Clean sheets & comfy bed. Shared clean bathroom. Location is in a popular spots in London Easy walk to portobello Road . Lots of shops & restaurants around .
Close proximity to Notting Hill and Ladbroke Grove underground. The room was spacious and sparking clean.
The location is good. When a problem occurred, staff reacted quickly and solved it in an hour, even though it was after working hours.
The property needs serious upgrades. There was mold on the ceiling (photo attached). We found a press-on nail on the floor in a stairwell which stayed there for basically whole duration of our stay (does not say anything good about the cleanliness). There was a specific damp smell in the apartment. It also seems like the property received a so called “landlord special” - there were paint streaks on the sofa, the bathroom is not tiled and instead covered in some cheap plastic.
Nothing, it’s a shithole without any type of service
Idiotic checkin process designed to rip you off your money Never answer the phone or the messages Trying to stiff you with non existant « missing keyfob » Dangerous appliance which short circuits
Nothing. Never-ever stay at this property - it's a scam.
My mother, aged 71, was refused check-in solely because of her age. The property operates an age restriction policy (21–60 years) which was not prominently disclosed before payment was taken. When I raised this formally, the property rejected my complaint without providing any legal justification for the policy.
Localização e check in
Água fria no duche
Very clean
Nothing
The design ideas are good It has a basic version of many things you'll need for a stay
My main problem is the additional security deposit you have to put up in case of damage, despite paying one with booking.com and that being against the rules. Also requiring a passport is not something you should spring on someone. I happened to have a photo but lost my passport. I would've lost out on £200+ otherwise because as per many 1 star trust pilot reviews, people were flatly denied entry for not submitting a passport, with no refund. When I showed up, there was no one to greet me, I practically snuck in to put my bags in the corridor. My phone battery was running low over the time it took to figure out what was wrong and how to get in. The owners have relied far too much on automation. Even when I called for help, it was a robot answering machine and no clear indication where the message goes or if they will call you back (they dont) They got me in eventually, which accounts for one of the stars, but honestly, I was freaking out thinking this was a straight-up scam. It's just a bad business model. I even took photos of damage already there incase they tried pinning it on me. The halway also had broken tiles and a broken door laying there, it's beside a noisy builders yard and the very pretty decor has been installed slightly hap hazard I.e. Good job if they did it them selves, bad job if it was a contractor. I didn't like how well other windows have a view of me in bed if I have curtains open. The curtains allow light through /aren't wide enough to do the job, the thermostat and other areas leak light with no instruction on how to stop it. And now, I believe this is a genuine mistake, they have apologised for; during a 38°C heatwave, they managed to have part of the radiator system on hot enough that I scalded my toe by touching the pipe. I could also feel the heat from under the floor where the pipes were. P.S.
Super très propre.
La ubicación y la relación calidad precio
La televisión no funciona correctamente y no conectaba a internet.
Rien je n’ai pas pu accéder à ma chambre .
Le service client est inexistant et pas du tout orienter client . Le prix pour avoir une salle de bain partagée est choquant
Location
Very thin walls , noisy
Great location. Comfortable bed, everything clean.
The lack of air conditioning. I have mentioned this in feedback to the property. Heat in London is only going to keep on happening. It might also be a good selling point for the property, given the amount of properties who do not have aircon.
Locatie
Appartement très calme, dans un super quartier à quelques mètres du métro. Bon rapport qualité prix.
Le mobilier est un peu abîmé mais rien de grave.
Az elhelyezkedés nagyon jó volt, kiléptem a házból és ott volt a metró , Notting Hill minden. Nagyon biztonságban éreztük magunkat
Az ajtót kicsit nehezen lehetett bezárni emiatt este kicsit hangos volt , ha kiszerettünk volna menni mosdóba
Great location, safe and easy to access, lovely decor and very comfortable
There aren't really any staff to rate but the information on the app and the whatsapp chat is super helpful. The location was great, right in the heart of Notting Hill, a very very short walk from the tube station which is amazing when you have big bags! And close to everything you would need in terms of grocery shops, bars and restaurants. I did a 1.5 hour walking loop from there and was able to see all of the cool spots and sights of Notting Hill. The room was really pretty in terms of decoration and the cooling fan was a godsend in the heat. The bed was super comfy and there were lots of nice little touches like a funky racks and hangers for hanging clothes and towels. The room also came with a little tea and coffee station that was nice. The bathroom and kitchen were kept really clean and easily accessible. There was no desk in the room, which there is in the pictures, and that made working on my laptop a little difficult but it was fine. The wifi did drop out a few times but I messaged the chat and they were able to restart it and it was working again. I do have to mention that there is a pub just outside the window which is super lively and noisy - it didn't bother me at all as I can sleep through anything but I can see that it could upset some guests - they did provide ear plugs though which was a nice touch! And I'm not sure about the rest of the year but the price when I stayed was really reasonable and good value for such a sweet little boutique style stay.
Everything, the room was big, lots of mirrors and furniture to place different things, nice kitchen even though I didn’t use it, and nice bathroom. Really quiet and really nice place to stay.
Nothing, everything was amazing
La posizione per noi è stata perfetta! Lì intorno c'è tutto, compresa Portobello Road e il suo mercato che merita una passeggiata. Ad un passo, pochi metri, c'è la fermata della metropolitana che porta in centro altrimenti se uno cammina a piedi un po' di più c'è anche la fermata metro di Notting Hill. La camera era pulita, spaziosa, arredata con gusto e con tutto ciò che serve. Il bagno anche era grande e pulito, anche se condiviso non abbiamo avuto alcun problema. Ci è sembrato anche molto silenzioso la sera. Se dovessi tornare a Londra mi farebbe piacere soggiornare ancora qui.
Die Unterkunft liegt nahe der Underground und mitten in Notthinghill. Das Zimmer war super süß eingerichtet. Bis zum Steckdosenadapter haben wir dort alles vorgefunden was wir brauchten. Auch die Kommunikation mit der Unterkunft hat reibungslos funktioniert. Wir kommen gerne wieder
Great location, easy to access, lovely decor, great facilities and the bed was one of the most comfortable I have ever slept in!
I have nothing to report as I was not allowed to stay. I received an email on my way to check in , while already on the train to say that I was too old. I had paid in full for 4 nights and have been unable to contact anyone but a robot at the property for a refund.
See previous answer, as this property was listed as a Hotel and all my personal details are registered with Booking.com from the amount of bookings to get me to genus level, I didn't scroll to the fine print about any age restriction.The last minute rejection of my booking left me with few options. Neither the property or Booking.com have been in contact for several days since the initial complaint.I am currently out of the country and have my daughter acting on my behalf... hopefully my refund will resolved on my return.
Location and cleanliness
It can look a little grimy, even though it’s clean and comfortable
Ubytování je v dobré lokalitě.
Opravdu malý pokoj, velký hluk z okolních pokojů, nehygienické kytky v koupelně, působilo to spíš jako hostel, chodba do koupelny je schovaná ve skříni a celkově dost nepohodlné a malé postele.
The property is in a nice area, 1 minute away from Ladbroke Grove tube station Clean Shower gel and shampoo, as well as hairdryer provided Nice decor
Once you booked you get informed they have their own check in process, that involves giving your passport info and that of anyone else staying (not great for anyone privacy-conscious). In addition to this, you get a hold of £115 put on your account, which takes 3 days to get refunded post check out. You also get this really long list of rules, advising you that things like cancelling will mean you lose the booking (fair) as well as the deposit on top (ridiculous). The whole check in process was an ordeal, my signature kept getting rejected and it took over 4 days and 3 attempts. You can only contact them by Whatsapp and they take ages to reply. This was unnecessary hassle pre-check in. Other policies like early check in/out are charged an extortionate amount considering how late/early they are (3pm/10am) when most places have longer hours for free, or more flexibility. You are basically made to feel like you've done something wrong before you've even arrived. We booked the "triple studio" which was a double bunkbed with a single below, tiny kitchen and bathroom. It had all we needed, albeit a bit claustrophobic, but the top bunk doesn't have a rail or anything and the bunk ladder is quite precarious, so you could basically roll off the top bunk if you move in your sleep. The place is noisy, but I expected that from the reviews. They provide earplugs, which is nice of them, but bear that in mind!
The price was good, and location to train station and Portobello Road was nice.
The overall quality of the property was much different than what I saw in pictures. It wasn’t dirty, but it wasn’t “flipped,” well. The bed was hard as a rock! And the neighborhood seemed a little rough at night.
Location was excellent.
N/A
Nous avons aimé son emplacement, ainsi que les différents équipements de la chambre comme la télé connectée qui est un vrai plus pour éviter d'emmener nos appareils électroniques en vacances. La décoration était aussi intéressante. Le fait d'avoir nos propres WC et notre propre douche était parfait.
Je dirai le manque de propreté dans le couloir avant d'entrer dans la chambre. Le fait qu'il n'y ait pas de réception rend la communication un peu compliquée, comme pour cette histoire d'interdiction des personnes de moins de 21 ans et plus de 60 ans. De plus, le fait de ne pas pouvoir laisser ses bagages avant le check-in et après le check-out nous force à utiliser un service payant, à part pour ne pas avoir à nous promener avec nos valises.
Ubicación
The room it’s so beautiful, clean and comfortable You have everything close by, easy to travel anywhere It’s 10/10 Love it ❤️
The decor was super cute and the location was excellent.
They had not cleaned the poo off the toilet from the previous occupant. When my key didn’t work having travelled 20+ hours, there was nobody on site to help me. No aircon meant it was hot at night
Son emplacement a moins de 5min de la station de métro, le quartier dans lequel il se trouve Établissement propre et confortable
Il manque une barrière pour le lit superposé (en hauteur)
L'emplacement
L'arnaque de l'annonce. On vous annonce un logement avec salle d'eau privative lors de la réservation puis arrivé sur place grande surprise, chambre dans un logement avec salle d'eau partagé.
La posizione
È andato tutto bene
I could not enter the property, the checking in process failed and was appalling. I did not therefore stay at this location. I want a complete and full refund.
I could not enter the property, the checking in process failed and was appalling. I did not therefore stay at this location. I want a complete and full refund.
Perfecte locatie
Geen airco. Openen kamerdeur met code ging wat onhandig
Sjovt sted. Havde gerne haft en dobbeltseng. Ikke så tit vi sover hver for sig i køjeseng. Men det gik fint. Tror bare gerne jeg ville have vidst det. Så havde jeg nok lavet booking om. Men men. Meget larm i området. Men kan nok forventes da det ligger så tæt på portobello road og alt andet.
Meget meget små. Og køjeseng. Ellers ok.
Unsere Tür war kaputt und es war ein Handwerker innerhalb von einer halben Stunde da (Mitternacht)
We kregen makkelijk toegang tot de kamer zonder dat er een persoon moest tussenkomen. Alles verliep via hun online platform. Kamer en gedeelde douche was proper. Dicht bij het openbaar vervoer. Contact met de eigenaars verliep vlot.
Een gedeelde badkamer en toilet is op zich geen probleem, alleen jammer dat het toilet in de badkamer is en je dus telkens moet wachten tot iemand klaar is in de badkamer om naar toilet te gaan. Onze kamer lag langs de straatkant en er was toch heel veel lawaai van buiten. De ramen zijn niet goed geïsoleerd. Daarnaast verduisterde de gordijnen de kamer niet goed waardoor er 's ochtends veel licht in onze kamer was.
The accommodation does not accept guests over 60 years old, which is not clearly communicated before booking. Also, they have a pre-check in procedure, which if not completed "correctly" results in a cancellation without reimbursement. In my case, the accommodation arbitrarily and unfairly decided that I didn't complete this pre-check in satisfactorily, despite the fact that I complied with their terms and conditions.
Hyvä sijainti, tilava huone, keittiö siisti ja tilava. Bussi-ja metropysäkit ihan vieressä.
Kylmä kylpyhuone. Yhteinen wc ja suihku samassa tilassa, joten wc-vuoroa joutui odottelemaan, kun joku oli suihkussa.
Lovely apartments with reasonable prices in perfect location close to Portobello road and charming Notting Hill. The stuff was very helpful and nice. 2 underground stations are nearby. Next time in London I would like to stay here:)
Perfect location, very clean room and super comfy bed!
ÉS UNA GRAN ESTAFA I UN ROBATORI.
NO M'HA AGRADAT RES. ÉS UNA ESTAFA I UN ROBATORI. No vam poder fer el check-in per ser una família de 20, 59 i 65 anys, i haver una restricció d'edat de 20 a 60 anys i quan es va fer la reserva per 3 adults, en cap moment es va demanar l'edat. Aquesta restricció NO és visible en el moment de fer la reserva. El propietari s'ha quedat els 387,92€ i encara per postres ens va cobrar una fiança de 141,24 € per no poder-hi ni entrar!! Una vergonya i uns grans poca-soltes!!
Bardzo czysty pokój o zaskakującej stylistyce, bardzo klimatyczny
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Comfortable room, good price.
The whole pre-check-in process and legalese beforehand gave me a lot of anxiety. That said, I went through all the instructions, I followed all the rules, and in the end my stay was fine and I wasn't overcharged for anything.
Second séjour dans cet établissement que nous adorons. Super emplacement. Studio avec tout le confort. Et Juli notre hôte répond tres rapidement aux messages en cas de souci. Un super rapport qualité prix à Londres.
Estaba todo genial, la habitación doble enorme y la ubicación fascinante, repetiremos.
Nos toco temporada que habia obras, el hotel nos contacto para pedirnos disculpas y intentaron poner solución.
Charming room, great location. Wasn't obviously a hotel from the front so great for someone travelling alone and not wanting to be spotted as an obvious tourist. Guest portal was easy to use.
Would have liked a confirmation that ID check had gone through as I was worried the picture may have been unclear. Floors were very creaky (though there's not much can be done about that I was worried about waking other guests in my boots).
Appartement très cosy, bien équipé. Emplacement idéal ( proche point remarquable et métro).
Un petit peu petit mais très bien fait donc reste fonctionnel. Un peu de bruit.
Un buen sitio confortable con cocina pedimos unos adaptadores de electricidad y nos los trajeron en menos de diez minutos
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.99/10Room and common spaces were clean, however, external factors affected the pleasantness of the bathroom.
Service
7.46/10Previous guests reported issues with customer service regarding booking confirmations and refunds.
Location
9/10Conveniently located next to transportation and close to attractions.
Room Quality
8.45/10Rooms were generally nice, though some indicated confusion about shared facilities.
Amenities
7.98/10Amenities were provided, such as coffee pods and earplugs, though mixed experiences about kitchen access.
Value for Money
7.94/10Some guests felt the pricing was a bit high for shared facilities but overall found it reasonable.
Food and Beverage
7.99/10No specific feedback was provided regarding food and beverage services.
Overall Experience
7.96/10Guests enjoyed their stays overall but expressed dissatisfaction with certain aspects of service and access.