Capri 504, Island Club, Century City vs Similar Hotels

Guests described the apartments as spacious, modern, and well-equipped.

Issues noted regarding room downgrades and lack of expected amenities such as air conditioning.

Rooms were described as adequate but needing some maintenance.

The apartment needs to be refreshed and had issues with room readiness.

Guests consistently noted the apartment as spotless and clean.

Multiple reviews indicated dirty flats and lack of cleanliness, such as no towels or linen provided.

Some mentions of cleanliness issues like cockroaches and need for fumigation.

Attention to cleanliness needs to be relooked at.

The property is conveniently close to shopping and attractions.

Many reviews highlight great location benefits, including proximity to shopping and tourist activities.

Frequently praised for excellent location and convenience.

Beautiful location with comfortable surroundings.

Housekeepers received personal praise, enhancing the service experience.

Reviews capture poor service level, including long wait times for assistance and initial mix-ups with room bookings.

Staff were helpful, with specific praise for the host, Michael.

The staff is next level, they go above and beyond for you.

Standard quality for this hotel tier.

Food and beverage services were not specifically mentioned, so assumed standard for this tier.

No specific feedback was provided for food and beverage.

Standard quality for this hotel tier.

Positive mentions of amenities like water coolers and air fresheners.

Concerns about missing amenities like water bottles and coffee, as well as general maintenance.

Some amenities noted needing upgrades, but generally acceptable.

Lovely amenities, but furniture showing signs of wear.

Guests felt they received excellent value for the price.

Guests felt that the overall service and room quality did not reflect the high cost of their stay.

Some reviews mentioned the stay being a bit expensive.

A comfortable stay overall.