KWEN Loft - City Centre Imago 3BR l 2BR l Studio

The location near Imago / Convenient to reach. Had aircons, hot and cold water, TV, balcony, washing machine, enough beds for family of 6.

Was expecting bigger area, small insects in the bathroom. 1 aircon not working/ironing board broken but after informing the owner was fixed/sent new one.

Great communication with hosts. Very quick on responses. Unit was large to accomodate a family of 8. Tidy with clean linen and towels. Great location.

The bathroom both had a foul smell which from my experience is coming from the pipes. So understandably not much could be done by property owners but it was quite noticeable. Bathrooms could have had maybe air fresheners and could have done with a better clean as well especially in the shower area. Airconditioning in the master room was very poor, did not cool the room down.

The house is not well maintained. Toilets are the worst. Mouldy and smells bad. Pictures on booking.com probably the old one. Management needs to invest renovating this place. Otherwise, very good location.

Good location.

Originally we book for the imago suite but because of the no water issue affected, the property agent asked if we wanted our room to change to Aru suite or cancel booking. We choose the Aru suite and our stay were comfortable as we have water and are very comfortable. Big Thanks to the agent for the info and changes. Would recommend anyone to book with Kwen Loft.

There was a change in location, we were only made known when we texted host that we have reached and the host then shifted us to another apartment. Hence we wasted some time searching the apartment since its our first trip to KK, not very familiar with the road.

There were ants at the bed side table in the master bedroom, perhaps termite?

View and privacy

Grill hard to open and close but its okey

Aircond in the kitchen side linking not repair and the toilet door broken no repair

my kids like the place. easy access to shopping mall

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yes

Spacious, clean

No direct entrance to imago

Location

1) WIFI not working 2) No Dropbox fr.chrck.out time...we have to wait for their staff to come....inconvenience 3( Ask for Deposit.....usually RM100...they ask for RM300 5) No free mineral water as compare to other vendor

spacious

Imago Mall is just below the apartment.

Washing machine is unfriendly.

Location

No maintenance

The location of the accommodation stay is just wonderful. It is the same floor as the swimming pool and outdoor playground facility. The staff, Kenny receiving us has been very informative and helpful. The duty call team will attend to your request or queries even after office hour. Abdul the security guard is always friendly and has been helpful too.

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1. No shampoo provided 2. None of the fan function 3. Aircond got problem 4. Master room toilet leaking 5. Master room mattress dent 6. Door gate key not provided 7. Floor tiles lift 8. Blanket dusty

Everything was ok. I had low expectations but turns out everything worked well.

Stayed for 3 nights with family. Entire apartment is very clean like you staying in hotel..super comfortable beds. Everything you need to do in a Home. Location is super great, walking distance to gaya Street, water front, jetty.to Island. You can go shopping to kingdom come. A lot food shop.to eat. Had wonderful stay and their customer service and maintenance staff super good. Look forward to coming back to Sabah.

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Everything else is good except for the Air-Cond. (Leaked Room 1). Kindly fix it as soon as possible. Thanks.

It is near the shopping mall

The room was not maintain so well

Location is convenient. Easy access to Imago mall. Easy to find food. Easy to shop. I like everything. Host were very responsive to my inquiry, making check in and check out process very smooth. House was very very clean, comfortable and great view. All the facilities work well. Everything was complete. I surely will stay here again whenever im in kk.

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Below is just the imago mall, there’s a parking space for the car

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Location and complete household items.

The bathroom ventilation fan is not working at all, laundry room seriously need a curtain and the smell of mothballs is everywhere.

Playground and pool

Add liff service to direct car park

Need an extra lift key.. just in case we have diff place to go.. easy access.

Really like the environment…🥰🥰nice clean wangiiii🥰🥳

The dryer machine… 1 of the purpose to stay at the apartment we want to dry the cloth…because we stay for 2-3 days…

Easy to contact with the host. They waited for us at the entrance and handed the keys over to us. It was really easy to access Imago mall compared to the other lofts that I stayed at. Parking is provided free of charge for 1 car. There is a water dispenser in the unit so you dont have to buy bottled water and the fridge is big

Not the unit's fault but the ramp to go up the parking levels are very narrow so do be careful driving

Location is great. Parking a bit far from entrance.

Awesome location within the shopping centre and swimming pool. Located just outside the city hence you save lots of time from traffic jam.

I have waited 20 minutes for the operator to show-up to collect the keys.

Good location

The bathroom is so dirty ang stinks , drainage problem Kitchen outdated , fixtures are damaged, kitchen counters are rusted and more

This unit location just in front playground and it has coway, so i dint need to buy water for drink .

It was very clean and suitable for big group

The lift sometimes took time to arrive since there is only one lift can reached the car park

Everything. It was like our own home.

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rented the 3Bed 2Bath apartment in Loft D Spacious, Clean, fully furnished and kitchen equipped (although I did not cook) Microwave available bathroom clean - has hot water washing machine has washer/dryer Ample parking Easy chkin/chkout good wi-fi/entertainment TV Apartment is at mall - easy access; except if mall closed, then have to walk on ramps pool access Staff were very courteous and replied quickly for queries

Not accessible to the mall itself for WC/stroller - has 10steps down Important to park where no labels - car can be clamped (RM100 to release) if park at other tenants parking spot

I liked the cleanliness, the location ofcourse the best n all the facilities

I wudve expect 2 individual bedrooms instead of studio, more privacy. Parking location inconvenience on top of the access card hardly work in the parking lift n lift very old where we experience light drop when inside (so scary!)

safety environment, big living room, clean and good for big family

gas cooker not functioning well and I can't use the washing machine