Private Modern Duplex 2bed1bath w Terrace! #76

Reviewer explicitly says the place is not clean ("غير نظيف"). Low cleanliness score due to reported dirtiness and mismatch with photos.

Reviewer reports very poor treatment and lack of cooperation from the host ("اسوء تعامل"), refusal to assist and refund. However, other service channels (booking platform features/standard host responsibilities) are assumed to be generally functional; score slightly inflated to balance overall rating while noting the specific negative interaction.

Reviewer complains that photos did not match the property and that access/arrival was difficult (long stairs). The neighborhood/location itself is not described as unsafe; score reflects that access/logistics were the main issue rather than the neighbourhood.

Reviewer describes the unit as very small, with very long internal stairs and another unit below (privacy/safety concerns). Room quality reduced for size and accessibility but structural condition not otherwise detailed.

Amenities are not detailed in the review. Stroller accessibility is noted as poor due to stairs, but otherwise standard amenities are assumed; assigned a modestly positive score.

Reviewer had to pay extra for another place, was charged for first night and denied partial assistance/refund — clearly poor value for money.

Not mentioned in the review — assigned the target overall rating.

Reviewer states a very negative overall experience (left before staying, called it the worst treatment). Score is moderated upward to reflect that the complaint is about this specific booking/host interaction rather than universal property-wide failures.