功德园
功德园, Jalan Dewan Bahasa, Pudu, 50460 Kuala Lumpur, Malaysia- Attraction
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Hotels in Kuala Lumpur7.8Very Good(525 reviews) 
71% match
61% match
60% match
Swing & Pillows - KL Sg Besi formerly known as U Pac Hotel
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About this hotel
Convenient Location
Situated just a 10-minute drive from the famous Kuala Lumpur Twin Towers and within walking distance to Southgate Complex, UPac Hotel offers easy access to key attractions.
Comfortable Accommodation
UPac Hotel provides well-appointed rooms with air-conditioning and free Wi-Fi access, ensuring a comfortable stay for guests. Guests can also request ironing facilities and a hairdryer as needed.
Helpful Services
With a 24-hour front desk, luggage storage, and free parking facilities, guests can enjoy a hassle-free stay at UPac Hotel. Additionally, a computer is available at the reception for guests' convenience.
Book your stay at UPac Hotel now for a convenient and comfortable experience in Kuala Lumpur.
Nearby Attractions
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Town Park
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Merdeka Boulevard At 118
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Zhongshan Building, 82 Jalan Rotan, Bukit Bintang, 50118 Kuala Lumpur, Malaysia- Commercial
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Important Information
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Parking
Air conditioning
Lift / Elevator
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Physical distancing in dining areas
Room Types
Superior Double Room
Up to 2 guests18 m2Double bed (131-150 cm wide)
This larger air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Please note that room does not come with windows.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Standard Double Room
Up to 2 guests17 m2Double bed (131-150 cm wide)
This air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Room features a queen-size bed. Please note that this room does not come with windows.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
17 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Deluxe Double Room
Up to 2 guests16 m2Double bed (131-150 cm wide)
This air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Room features more space and includes a window.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Superior Triple Room
Up to 3 guests30 m2Single bed (90-130 cm wide), Double bed (131-150 cm wide)
Fitted with a queen-size bed and a single bed, this larger air-conditioned room for 3 includes an en suite bathroom with hot/cold shower facilities.
Please note that this room does not come with windows.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Single bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
30 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Standard Twin Room
Up to 2 guests16 m22 Single bed (90-130 cm wide)
Fitted with 2 single beds, this air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Please note that this room does not come with windows.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Single bed (90-130 cm wide)
Room details
16 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Superior Twin Room
Up to 2 guests16 m22 Single bed (90-130 cm wide)
This larger air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Please note that this room does not come with windows.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Single bed (90-130 cm wide)
Room details
16 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Deluxe Twin Room
Up to 2 guests16 m22 Single bed (90-130 cm wide)
This air-conditioned room includes an en suite bathroom with hot/cold shower facilities.
Room features more space and includes a window.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Single bed (90-130 cm wide)
Room details
16 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Standard Queen Room
Up to 2 guests13 m2Double bed (131-150 cm wide)
The double room offers air conditioning, a carpeted floor, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
13 m2
In-room amenities
ShowerTelephoneAir conditioningToiletPrivate bathroomBidetShampoo
Hotel Policies
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Parking
Free private parking is possible on site (reservation is needed).
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(525 total)
Provider-sourced guest reviews.
9/10
Reviewed Oct 18, 2025I had such a fantastic experience at Swing & Pillows that my planned two-night stay quickly turned into an extended visit! From the moment I arrived, I felt incredibly welcome and comfortable. The location of the hotel is absolutely perfect. It's tucked away in a quiet area, which made for a peaceful and restful stay, yet it's still conveniently located for getting around. What really made this hotel shine was the staff. Most of the team are incredibly friendly and helpful, always offering a smile and a hand with whatever I needed. I especially want to commend Sajid Matthew and Azue, they were truly amazing. They went above and beyond, helping me with everything and making my entire stay effortless and enjoyable. Their exceptional service is a major reason I extended my time here. If you're looking for a great place to stay in Kuala Lumpur that offers comfort, a quiet environment, and outstanding customer service, I highly recommend Swing & Pillows - KL Sg Besi. I can't wait to return!
The hotel itself could definitely benefit from some renovations to refresh the appearance and update some facilities. However, this didn't detract too much from my overall comfort, and it's something that can be overlooked given the great value and fantastic staff service.
10/10
Reviewed Oct 18, 2025Good hotel,,,thanks azue
10/10
Reviewed Oct 14, 2025Good hotel,thanks staff azue
10/10
Reviewed Oct 14, 2025Good hotel thanks azue
10/10
Reviewed Oct 14, 2025Good hotel...thanks staff azue..
10/10
Reviewed Sep 12, 2025Very helpful old staff and good service.👍 The fast wifi line is easy to watch movies on the phone☺️
TV broadcasts need to be improved.
10/10
Reviewed Sep 9, 2025Good
9/10
Reviewed Sep 8, 2025Tempat yang menarik.staf yg amat membantu..
Bising.
8/10
Reviewed Sep 3, 2025Very good staff
Not really clean my room.. bit smell..
10/10
Reviewed Sep 2, 2025Staff friendly and conveniet
10/10
Reviewed Aug 29, 2025Staff lovely
The carpeta needs a bit of work in the balls
9/10
Reviewed Aug 28, 2025this is my 4th time i stay here for this year. But to count, more than that because i stayed here since the hotel known as UPAC hotel. Now SWING AND PILLOW. The male indian staff already knows me and husband. And i can confirmed that ! Will repeat more and hope can upgrade our room🙏😂 . We just stay here as a stopover and will check out on early morning. The place is no near to my working place, so that husband can drive easily on the next morning. Recommend to stay here okie ! ✨
9/10
Reviewed Aug 19, 2025I liked the easy check in and comfortable beds and clean rooms, also it was easy to find the hotel and the basic services like groceries and local restaurants are very near to the hotel. Kudos to Matthew for delivering 5-star service at a 2-star hotel. I will definitely recommend this hotel for my close friends. From: Shams Elzubair
10/10
Reviewed Aug 15, 2025Everything
No
8/10
Reviewed Aug 14, 2025Bilik selesa dan bersih.
Tiada
8/10
Reviewed Aug 14, 2025Bilik bersih dan selesa
Nothing
10/10
Reviewed Aug 13, 2025Good
7/10
Reviewed Aug 9, 2025Nice staff
Room could have been cleaned better before us, carpet was dirty
10/10
Reviewed Aug 8, 2025The accommodation was clean, conveniently located, and the staff were friendly and helpful.
8/10
Reviewed Aug 6, 2025A room in a good location at an affordable price. The hotel staff was friendly.
7/10
Reviewed Aug 1, 2025The staff were very helpful, friendly and cheerful
The water in the sink is slow to drain
8/10
Reviewed Jul 27, 2025Clean as it just gone through renovation
7/10
Reviewed Jul 19, 2025Cosy, with laundry place and kitchen at behind lobby. Like the white bedsheets and extra pillows.
Requested housekeeping before 6pm but came late.
9/10
Reviewed Jul 16, 2025Parking Free
9/10
Reviewed Jul 6, 2025All good
10/10
Reviewed Jun 29, 2025Good
10/10
Reviewed Jun 29, 2025Berpuas hati dengan penginapan ini. Hotel bersih. Tq👍👍👍
7/10
Reviewed Jun 29, 2025The staff was very nice
I wouldn’t say I didn’t like something. It’s very very cheap, there is nothing else that I can ask more for this price. Its not very central but it’s a 30 min walk or 10 min grab. For me it was okay
7/10
Reviewed Jun 7, 2025Parking provided
8/10
Reviewed May 7, 2025The counter staff was helpful and friendly.
Tv and channels not functioning well.
10/10
Reviewed May 1, 2025Perfect
9/10
Reviewed Mar 19, 2025Everything was ok. The room had windows (I believe some rooms don't have one), it was quiet, the AC worked well, nice to have a kettle to make coffee in the morning (which they provide). Free laundry (you do it yourself with your own detergent).
The wifi didn't work very well.
7/10
Reviewed Mar 18, 2025Near to my house
8/10
Reviewed Mar 7, 2025スタッフの接客が良かった
8時からフロントが開くと書いてあったが8時にスタッフが来なかった。水道の排水管が詰まっていた。
8/10
Reviewed Mar 4, 2025Staff behavior is very cooperative.
Nothing. All things and facilities were alright.
8/10
Reviewed Mar 4, 2025It was okay for one night and for the price. I wouldn't rush back to it though as it was not the most convenient location for what we were there for or for food. But the 711 next door was handy. Bit noisy.
8/10
Reviewed Mar 2, 2025Cleanliness
Surrounding has limited food choice
8/10
Reviewed Feb 26, 2025Staff yg peramah dan sambut tetamu dgn senyuman.. ada kedai makan berdekatan.. tempat parking ada tapi agak limited.. ada lift
Kebersihan perlu dititikberatkan lagi.. bilik agak kurang bersih.. aircond juga kurang bersih dah kurang sejuk.. ada jumpa putung rokok dah ada bau rokok dekat tingkap bilik.. tandas juga perlu dibersihkan..
10/10
Reviewed Feb 25, 2025The staff are friendly and provide excellent customer care. Parking is convenient. Kudos to Mathew for delivering 5-star service at a 2-star hotel. You can also get to know other tourists in the lounge, chatting and sharing stories—all credit to Mathew!
10/10
Reviewed Feb 25, 2025Lokasi hotel yang berdekatan dengan pusat bandar
9/10
Reviewed Feb 25, 2025good
good
10/10
Reviewed Feb 24, 2025The staff was very kind and friendly..... and hotel best role super quality hotel, we enjoy our trips. Overall I have enter the vest hotel in the city.Tq for booking.com
No; it's 0%
5/10
Reviewed Feb 20, 2025Staff is friendly
My check out is delayed because they said the room is not ready. Bathroom looks dark and not cleaned properly. Also some parts of the room are not cleaned, such as the wall shelf etc.
8/10
Reviewed Feb 20, 2025The clean room and facilities
The location,no food can get through walking
10/10
Reviewed Feb 13, 2025The staff greet customer very nicely. Waiting for my parent to check in almost midnight. My parent were happy. All the accommondation very good.
10/10
Reviewed Feb 12, 2025the indian reception very friendly👍
1/10
Reviewed Feb 1, 2025We no like anything. The room very smelly, bathroom not clean. The bathroom water clogged. We took for 5 days but they new provide house keeping at all.. There dont have wifi. Tv not working, aircond not cool.
5/10
Reviewed Jan 31, 2025きれい、シャワーのお湯が出る、ポットがある
WiFiが無かった、駅から遠い
10/10
Reviewed Jan 30, 2025Matthew, the manager, was a great guy ⭐️
A bit far for walking to the places we wanted to go. But taking Grab was ok not too expensive, around 10-14Rm to the center
3/10
Reviewed Jan 26, 2025Conviniens to access
No same with photo room after booking
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Convenient location
- •Comfortable stay
Areas to consider
- •Need for room cleanliness improvement
- •Some amenities outdated
Cleanliness
6.51/10Some reviews mentioned issues with cleanliness, including room smell and dirty carpets.
Service
8.98/10Numerous reviews praised the staff, particularly Sajid Matthew and Azue, for their outstanding service.
Location
8.52/10The location is highlighted as perfect for a peaceful stay while being convenient for travel.
Room Quality
6.97/10Some guests mentioned needing improvements in room cleanliness but otherwise found the accommodations comfortable.
Amenities
8/10Amenities were generally well-received, although some mentions noted a need for updates.
Value for Money
7.96/10Great value for the service and overall experience, as per several reviews.
Food and Beverage
7.51/10No direct mentions about food quality, but location near food options is noted.
Overall Experience
7.98/10Overall, guests had a very positive experience and look forward to returning.