1Up Retreat at BGC, Cinema Style near Mall vs Similar Hotels

Mixed feedback with complaints about slow elevators and a flooding issue in the bathroom.

Rooms described as comfortable, spacious, clean and well‑insulated; generally very positive though a few guests reported noise issues from equipment or neighbouring units.

Spacious rooms with good amenities that enhance comfort.

Several mentions of cleanliness issues, including dirty looking pool and insufficient toilet paper.

Rooms frequently described as clean and well maintained, but recurring reports of a sewage/drain smell under sinks and one note about a dirty cafe wall lowered the score.

Rooms are spacious and beautifully maintained, contributing to a clean atmosphere.

Numerous reviews praised the hotel's convenient location near shopping malls.

Repeatedly noted as ideal/convenient — in the heart of BGC, walking distance to shops, restaurants and attractions.

Perfectly situated in the center, making it ideal for families.

Staff were friendly and some reviews highlighted good service.

Consistently praised: staff described as warm, smiling, attentive and efficient (staff decorated a room for a birthday; multiple mentions of excellent service and helpfulness).

Staff are professional, courteous, and attentive, although some service aspects were slow during peak times.

Reports of poor restaurant quality and breakfast options.

Breakfast buffet and on‑site dining received strong praise (varied, high quality); one comment noted a cafe could be cleaner.

Good variety in breakfast and overall quality of food was commendable.

Several amenities were noted as lacking, such as air conditioning in common areas.

Facilities and club lounge repeatedly praised; guests called facilities 'amazing' and the club lounge quality was highlighted.

Well-equipped with complete amenities, enhancing the stay.

Good value highlighted in some reviews, but room for improvement noted by others.

Standard quality for this hotel tier

Exceptional level of service justifies the price.