Gallery d'art
Gallery d'art, Luong Van Can Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV.
Convenient Services
Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay.
Prime Location
Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms.
Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
32 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
35 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
il personale è giovane e gentilissimo
Everything is good
It was simple but for a super cheap accommodation they tried their best to make it as comfortable as possible. The staff were superb and helped us from the moment we pulled up in a taxi with our bags, through to our early check in and even our midnight check out (for a late bus) … They were friendly and warm. The room we paid for had no windows but filled its purpose for a bag drop and shower place / but was nice! Would recommend!
No window.
The hotel is located in a great position in the old town. You get the feel of the real Vietnam.
There was nothing to dislike I didn’t want to stay in a modern plastic and chrome soulless place
Tiện đi lại, nhân viên dể thương
מיקום ממש מרכזי החדר היה נקי וגדול והארוחת בוקר הייתה מעולה. הצוות היה מאוד אדיב.
Clean and helpful staff. Good breakfast
Location and good staff and good breakfast!!
The people, close than good places
L'emplacement central et le calme de la chambre, la propreté et superbe petit déjeuner
Rien de flagrant
Great place for the price nice cold aircon
No windows but cool aircon and prime location made it worth it
L emplacement
C était très sale j ai pas pu dormir dans le lit il y avaient des bêtes qui me piquaient très mauvaise expérience petit déjeuner était degueulasse
Nhân viên nhiệt tình, hỗ trợ khách tốt, rất hài lòng
Ottima posizione, a due minuti a piedi da Beer Street, nel centro vivo di Hanoi. Colazione con ampia scelta e selezione. Staff cordiale e disponibile. Ci hanno aiutati per qualsiasi tipo di richiesta.
Very good
Good
Service great,very helpful. Jenny was lovely, front of house. Right in the middle of the old town but quiet.
Nothing.
Location
The bed was uncomfortable and the AC wasn't cold enough
La ubicación es perfecta, mejor imposible. El personal es encantador y muy servicial. Las habitaciones están bien para el precio que tienen, son espaciosas en la medida de lo posible y el baño también está bien. Repetiría!
Kind people, good stuff.
It was fine
Muy bien ubicado, buen servicio y precio
Nada
Everything
Ottima posizione e staff gentile
Non è come nelle foto, tutto è molto vecchio
Very well located and beautiful facilities
Liegt sehr zentral, das Frühstück war Ok und das Personal war hilfsbereit.
die Fotos sehen deutlich besser aus als in Wirklichkeit. Die Zimmer sind schon deutlich abgenutzt. Die Klimaanlage ging nicht mehr ab einem gewissen Zeitpunkt und hat auch wenig Leistung. Die Badezimmer waren auch nicht immer sehr sauber und teilweise ging auch Lichter nicht.
الطاقم لطيف ومتعاون الفندق صغير ويعتبر محطة عبور لأماكن اخرى اذا كنت ستذهب الى سابا او مناطق اخرى مناسب ليلة او ليلتين فقط
The room was very nice
-
De locatie
Niets
Das Zimmer ist super, das Frühstück ist solide und die MitarbeiterInnen sind sehr sympathisch.
Vì khách sạn có phản hồi lại review của tôi nên bây giờ tôi sẽ nói rõ thêm: những phản hồi này hoàn toàn bịa đặt, tôi đã hiểu tại sao cơ sở vật chất của họ tồi tàn, dịch vụ tệ, nhân viên cư xử thờ ơ như thế, đấy là sự đồng nhất của hệ thống quản lý yếu kém, chộp giật. Tệ hơn nữa họ đã phản hồi bằng sự dối trá và vu khống khách hàng. Thực sự họ ko thể tệ hơn Cơ sở vật chật và dịch vụ không tương xứng với giá. Phòng ngủ hôi, nóng (điều hòa 21 độ chỉ mát ít), phòng cũ và không được bảo trì thường xuyên, các khu vực công cộng rất lộn xộn các đồ đạc của khách sạn. Tôi check in muộn (sau 23.30) và có gọi điện trước đó để báo cho nhân viên biết giờ đến, tuy nhiên không ai nhấc máy, nhắn tin cũng không nhân viên nào trả lời. Lúc đến check in nhân viên còn đưa tờ khai của khách khác. Nhân viên đưa khách lên phòng ko giới thiệu khách có những benefit gì trong phòng và cũng ko set up chai nước - tiêu chuẩn thông thường của khách sạn. Sau đó tôi có đọc thông tin ghi trong phòng miễn phí 1 chai nước, đây là một tiêu chuẩn rất thấp, đặt phòng tính phí cho 3 người mà chỉ miễn phí 1 chai nước. Khi gia đình tôi đi thang máy lúc xuống nhân viên cũng không đợi khách ra ngoài hết mà đã vội chen vào. Khi gia đình chúng tôi xuống ăn sáng, nhân viên cũng không tới bàn hỏi muốn được phục vụ gì, tôi quan sát thấy bàn bên cạnh có phục vụ trứng, đây là món không bày ra tại khu vực quầy ăn nên tôi đoán chắc hẳn nhân viên sẽ hỏi từng bàn về đồ ăn mong muốn của khách. Tôi đảnh giá rất thấp cơ sở vật chất lẫn dịch vụ của khách sạn như vậy.
Location.
The room was small and not air conditioned well. The bed was uncomfortable and behind the bed side table there was a gecko! A receptionist asked us to leave a positive review as we left but we were disappointed with our stay.
Location was great, just next to Beer street and night market with close proximity to other historical monuments.
Room could be more clean, bathroom had a few cockroaches here and there which was not taken care of.
The property is well located and staffs are very hospitable. Jenny is good and caring
The location was central, but chaotic
We got to the room and the AC was off, the room was 40°C inside, and as they only gave us 1 key whenever we got to the room it was the same.. The sheets looked like they werent changed and the cleanliness was not the best. The breakfast was a bit poor and with not many options
Ottima location con un buon rapporto qualità prezzo, lo staff di una gentilezza assurda. L'unica cosa è che la mia camera non aveva la finestra ma per il resto è stato tutto perfetto.
The hotel is clean and good food the staff is very pleasant to us the room is very clean as will … we have a comfortable and good stay .. thank u so much for a good service its a recommended hotel to stay in vietnam..
The room is very clean and very comfortable they have a good service..
Very good location! Staff was excellent. Not the cleanest rooms but clean enough to be ok. Breakfast was very simplistic. Value for money option!
מיקום
מלוכלך ישן הכל מקולף. לא מומלץ
L'accueil, la gentillesse du personnel, la chambre et le petit déjeuner. Ils ont gardé nos valises pendant la durée de notre excursion... C'était vraiment très gentil.
Rien
Gần phố cổ Hà Nội Gần những điểm tham quan trong thành phố
Gần phố cổ
Phòng khá nhỏ
The position was excellent. Jenny was super helpful and they kept my suitcase while I went to Danang
Nothing
The hotel is in a very good area everything walking distance
Only thing and it not that i didn't like was the breakfast needed more western
لاشي
تعامل سيء من الموظفين البنات ، تاخير في التشيك إن ( حجزت عشر غرف وعند وصولنا الساعه 1:30 ظهرا اخذوا منا كل شخص 100 الف عشان وصول مبكر مع ان الغرف فاضية ، الافطار متواضع بل فوق المتواضع
Fruenly staff , great value, great location
Their breakfast tastes good.
The room for 2 guests is too small, not same as the photo. You will bot be able to open your luggage. So wr had to move the bed to make some space
Friendly and helpful staff, a/c
Noise level
Las camas eran cómodas y el lugar es muy céntrico, fácil para moverse por el mercado y la zona antigua de la ciudad.
El hotel estaba algo sucio, un ejemplo es una gotera al lado de recepción y del ascensor, cuando llegamos la habitación tenía una cama y tenía la suciedad del cliente anterior, así que tuvieron que montar la habitación (teníamos dos camas) y limpiar. El tamaño de la habitación, a pesar de haber contratado la grande, era realmente pequeño.
Nära till allt
Gammal hotel.
De locatie, nette kamer en goede douche
Niks
Location was Nice, Near to all the famous places to visit.
Everything was Good. Highly Recommended
Property was good. Location was good,close to shops.
Location and good staff
Все вежливые решили наши задачи завтрак был нормальным кондиционер тоже 👍 в центре старого города
нет вида с балкона но сам балкон очень большой 👍👍👍
Clean
الكويس في المكان الموظفين فقط خدومين ونفوسهم شينه
التكييف ضعيف الغرف قديمة والسرير غير مريح الصراحة المفترض يكون مستوى الغرفة اعلى من كذا
The staff was really nice and polite, and the breakfast was really tasty and diverse.
The bedroom could be a little bit more modern but overall everything was really nice for the price we paid.
Henkilökunta aivan mahtavaa. Huoneet siistejä, hyvä ilmastointi sekä sijainti mahtava. Varmasti tulemme uudelleen
Very good location, very nice staff very nice room
Good location
Shower was bit low pressure
Niente
La camera non era assolutamente come nella foto! Molta muffa e molte cose rotte. Ogni doccia era un lago, per via dello scarico malfunzionante. La cosa terribile è che nel controsofitto e nel condotto di arieazione c’erano parecchi tipo che correvano e rosicchiavano; girone e notte (siamo stati svegliati più volte). È stato difficile dormire lì la seconda notte. Reception presente ma assente; 6/8 li abbiamo trovati che dormivano sulla scrivania. La all di ingresso era il salone della famiglia; è un’hote 4 stelle non un’homestay; inaccettabile entrare e sentire un’odore di pesce rancido perché loro mangiavano beati senza nessun accoglienza.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.05/10Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.
Service
9.55/10Many positives about staff being helpful and accommodating throughout various reviews.
Location
9.55/10Excellent location highlighted by multiple guests, central and convenient for exploring.
Room Quality
7.55/10Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.
Amenities
9.05/10General positivity about amenities, though some limited choices were noted in the breakfast options.
Value for Money
8.55/10Value assessed as fair for location and service but impacted by issues with room quality.
Food and Beverage
8.05/10Food options had mixed reviews, with some enjoying the service and others finding choices limited.
Overall Experience
9.25/10Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.