The facilities were good in that there was most things you might need.
It was very dirty. Everything needed a deep clean as there are stains everywhere, dust everywhere, deeply-grained black dirt on the bathroom. The shower curtain was very unpleasant. All of this made me feel very unclean. The bed linen was clean however the mattress was very uncomfortable - soft and we could feel the springs in the mattresses in both rooms. There were only two mugs in the cupboard so we had to take it in turns in having hot drinks. The carpets contained a lot of hair and seemed not to have been vacuumed. I do exercises on the floor and when I stood up I had lots of “bits” stuck to my legs. The area is very deprived and the streets smell of rubbish. Walking around at night could feel intimidating for some people. The wi-fi was poor. Intermittent to say the least. I had to use mobile data instead.


