The Custom House
The Custom House, 74 Lower Dock Street, Newport, NP20 1EH, United Kingdom- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Modern Self-Catering Accommodation
Newport Student Village offers stylish self-catering apartments in the heart of Newport, surrounded by shopping and leisure facilities. The apartments feature en-suite bedrooms and a fully equipped kitchen, perfect for a comfortable stay.
Convenient Amenities
Each apartment includes 5 individual bedrooms sharing a spacious kitchen and dining area. Guests can enjoy tea/coffee making facilities, along with provided linen, towels, and toiletries for added convenience during their stay.
Prime Location
Situated just a short walk from Newport Train Station and with easy access to Cardiff and Bristol Airport, the village is centrally located for travelers. Explore the nearby Friars Walk for dining and shopping options just minutes away.
Book your stay at Newport Student Village for a convenient and enjoyable accommodation experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 12 guests
12 adults
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 10 guests
10 adults
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
We got room on the ground floor that’s was good.
No towels changed everyday, kitchen left dirty and garbage is lying there for ages to be dumped.
Lokalizacja, szybki internet
Brak parkingu dla samochodów
Everything
Location
Good value for money, helpful staff.
Staff helpful
No Aircon ,always felt damp,
Accommodation had all I needed for an overnight stay on my walk along the Wales Coast Path. 24 hour reception meant I could check out early in the morning. Staff were excellent and helpful with advice on local amenities. Clean and comfortable room. Easy to walk into city centre.
It's a dorm with private rooms with super small baths. Each groups of rooms has a kitchen down the hall. Close to train station.
Weird hairs (not mine) in bed. No clean towels in the kitchen for washing up (the one there smelled). No air conditioning, but the fan was good. What I didn't know was that you have to pay extra for WiFi by the week so I just skipped it because I only stayed one night.
Convenient and cheap option for exploring both Newport and Cardiff. Car parking at a reasonable price at nearby supermarket. You can walk to railway station for regular trains to Cardiff (returns about £8). Reception and security staff are really friendly and welcoming.
Not everyone’s cup of tea but the rooms are clean and well-facilitated. This isn’t a hotel. If you realise that there really isn’t anything to dislike.
My favourite place to stay around Newport ! Well recommended! Excellent value for money. Love the fact you can cook anything u fancy in kitchen
Nothing at all !
Location
Everything
Heloful staff, coffee in receotion,cleanliness of roon, goid WIFI, security
Room hot and stuffy as couldn't open window, wetroom floor gets so wet that going to the loo means getting wet feet.. could have done with bath mat
Closer to work place.
Parking not available in and around.
Easy to find. Close to centre. Clean and comfortable room. Efficient desk staff
Location and felt safe
Nothing to report
Confort matelas
That there plenty of cooking facilities
There was no TV so in the evening being on my own was very boring when I ask why no TV in common room was told it was the TV license in such a large accommodation I find that pathetic
The rooms and breakout area were very clean and all essentials were provided. The whole site was very secure. Check in and Check out were very smooth and staff were friendly.
The beds could have done with a new mattress is my only criticism.
Proximity to the city centre and clean
None
Everything
Everything is fine so far
they had pool, coffee, table tennis and friendly staff
No tv in room
I liked friendly staff also, room preparation.
No hair dryer as i requested
Friendly staff. Comfortable room.
Good location staff are always friendly
24-hour reception; ample bedroom, nice kitchen area
bathroom a little cramped
I liked being so close to the River Wye. Good shower. Good kitchen with fridge, cooker, microwave and toaster
About 15 minute walk to city centre. Bed was hard. Flush tricky to work. Shower drains poorly
Neat and comfy
Heating a bit low
Convenient location. Very clean and welcoming staff.
Could do with a few more pans and cooking utensils. Was very limited and the one pan that was there was rusty.
Great location, perfect for the passport office!! Also nice walk along the river just outside the accommodation. Staff were really friendly and helpful especially the guy on check in, he was great.
The bed was the most uncomfortable bed I have ever slept on, could feel the springs in the mattress. I went to use a glass in the shared kitchen and they were all filthy. I don't think you can rely on other people cleaning things. Also not enough washing up liquid, tea towel looked like it had never been washed etc etc. But at the end of the day it was cheap so what can I expect..
Location and proximity to shop also the staff are great
Tranquila y ubicación
accueil facilité , logements très basiques
Propreté qui laisse à désirer, équipement cuisine quasi inexistant et surtout très sale, on nus avait proposé un parking sur site et finalement pas possible alors qu'il y avait plein de places disponibles..
Security
Nothing
The staff were approachable and nice. It was close to the event place that I attended, so quite convenient.
None
Comfortable bed.
Got lost finding the room for couple minutes.
Clean, large, bright room. Comfortable bed, reasonable shower and good cooking facilities
There was some noise after 11 but reception det with it very quickly
Clean, well run
Nothing really
Great location yo the passport office The staff were amazing so helpful
Bed was uncomfortable. Basic room Felt really uncomfortable in the room
Good location in town great staff
It was cold and smelt a little damp . The heating would not work ( reported) . I followed instructions and am a plumber/ gas engineer myself
Friends
Good for money
Clean, friendly
N/A
The location is great and staffs were friendly
The facility is clean, friends are friendly
The heating was poor, most times it was off.
Great value for money, I have stayed a few times over the years. Always my go to place in Newport. It is quite a walk to train station, I walk everywhere anyway. There's a good bus service and the bus station is a short walk down the road. Lidl opposite, a short walk away, cheap food, there's a kitchen on each floor, very convenient. I can't fault it. There's always someone in reception 24hrs. Thanks Newport Student Village.
Staff Members
Its very close to the town , Hospital and made my stay comfrtable. Staff very nice especially Mr John at the reception who was always very helpfull
Kitchen not supplied with soap and sponge to wash utensils. Partion walls between room very thinck and not sound proof as results you can hear snoring from next room. Few people very very noisy in their room and I had to knock their door few time at night.
Clean and accessible
The walls between rooms very thin and transmit sound
Превзошло ожидания, хорошее месторасположение, цена не высокая, номер был хорошим, кровать и подушки удобные, рядом магазин. Заселение удобное, есть кухня где можно подогреть еду или вскипятить чайник. Было не шумно так как не было соседей.
Easy check in Location
The light in our bathroom wasn’t working And there was a tissue that didn’t belong to us on the shelves And a spider in the bed
Felt very safe and liked the communal facilities
Room was above a courtyard which had noisy works being done early in the morning
It was secure, warm and the bed was comfortable
The first night our door wouldn't lock... However maintenance was quick to fix it
I found this accomodation super convenient for me needing a cheap overnight stay in Newport. My room and bathroom were clean and the room I had was warm. I had no issues in that regard.
The map doesn't direct you to the front of the building so I panicked when I was to the side, I could see into a social communal area but couldnt get in. I walked round and quickly located Reception. The staff at reception were nice but when I was given my room key, I was told to go to the 3rd floor. I climbed three flights with my suitcase (I don't like to use lifts personally due to a bit of a phobia I have with them) but my room number wasn't on the third floor. I had to go back down with said suitcase, back to reception just to learn it was on the first floor, the lady didn't seem very confident and that didn't make me feel confident either but once I found the room, it was fine. All I can say is, it's good value for money.
Everything
No t v in the bedroom to watch
all went well. Kind staff.
Reception staff super friendly and helpful. Room was basic but very spacious and clean. Couldn’t get to grips with heating but quickly sorted by reception and was given an electric one for my stay.
Room was cold but that was easily sorted. Wasn’t told I needed to use fob to lock as well as unlock door. But I was the only one in my block so no biggy.
Very friendly staff, the room was very cozy. Really liked the modern design, the cleanliness, and how comfortable the bed was.
Friendly staff
Location
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.16/10The room and bathroom were clean, contributing positively to the cleanliness sentiment.
Service
8.63/10Friendly staff were frequently mentioned, indicating a good level of service.
Location
7.67/10Convenient location but with some confusion regarding the directions to the entrance.
Room Quality
7.62/10Rooms were comfortable for the most part, but there were some issues with heating and door locking.
Amenities
7.15/10Basic amenities were available, but there were some complaints like no TV in the bedroom.
Value for Money
8.11/10Good value for a budget accommodation, as indicated in several reviews.
Food and Beverage
7.16/10Limited food options were noted, as some guests had to prepare their own meals.
Overall Experience
7.93/10Generally positive experiences were noted, leading to a balanced overall rating.