4 Friends House vs Similar Hotels

Rooms were described as comfortable, with a few mentions of noise isolation issues.

Room quality is mixed with complaints about stairs, cold showers, and bed allocation issues.

Some guests mentioned rooms were small and in need of updates.

Mixed: some guests found rooms cosy and comfortable, others described tiny, dated or unrenovated rooms (1980s), warm attic rooms and basement rooms—average-to-slightly-below-average room quality.

Many reviews positively noted the cleanliness of rooms and overall property.

Many reviews noted cleanliness positively, but issues with cold bathrooms were highlighted.

Several reviews indicated cleanliness issues, specifically with breakfast cleanliness.

Mixed comments: several guests said rooms and bathrooms were clean and functional, but multiple reviews noted poor drainage, a leaking vent, and at least one report of unsatisfactory cleanliness and dated fittings, so cleanliness is below average.

Proximity to bus stops and city access received positive mentions.

The location was frequently praised as excellent.

Many guests praised the excellent location near transport and local attractions.

Consistently praised: close to bus links, good access to Edinburgh city centre, pleasant park nearby and quiet neighbourhood—location is a clear positive.

The staff were consistently described as friendly, helpful, and attentive.

Staff received numerous compliments for being helpful and friendly.

Staff were consistently described as friendly and helpful.

Generally positive: staff described as friendly and helpful with useful local tips; one case of slow resolution (TV fixed partially after 3 days) lowers the score slightly but overall service is a strength.

Limited comments; snacks and breakfast arrangements positively mentioned.

Breakfast options were appreciated, albeit limited.

Breakfast variety was noted as lacking and chaotic at times.

Hardly mentioned directly; one guest recommended a nearby café for breakfast. No major positives or negatives about hotel F&B, so assigned the target/neutral score.

Basic amenities available; appreciated the shared breakfast policy.

Some amenities like the kitchen were well-received, but issues with hot water and no elevator were concerns.

Amenities were deemed acceptable but limited, such as the absence of mini fridges.

Several amenity problems reported: non-working TV and Wi‑Fi in some rooms, shower issues, no AC in attic rooms, limited parking. Although basic amenities exist (microwave access), reliability is an issue.

Described as a good value for the level of service and location.

Good value perceived due to favorable comparisons of price and services offered.

Feedback on value for money was mixed, with some noting the price was high for New Year.

Mixed perceptions: a few guests felt the price-quality ratio was good, others felt it was not good value given room condition and amenity issues, so value is slightly below neutral.