Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms vs Similar Hotels

Overall comfort mentioned, though some noted issues with furniture.

Rooms were described as spacious, comfortable, and well-equipped.

Some reviews mentioned that the rooms need renovation and had issues like a soft mattress, indicating areas that could be improved.

Several guests report very small rooms and bathrooms, old furniture, awkward balcony/door arrangements and limited outlets — overall room comfort is limited.

Mixed reviews with some mentioning stains and cleanliness issues.

Guests noted that the apartments were very clean and well-maintained.

Comments on cleanliness were generally positive, noting the apartments were clean and well-kept, but some mentions of noise from outside suggest minor issues may exist.

Mixed reports: some guests found the place clean on arrival, but multiple reviews mention lack of mid-stay cleaning, hair in the bathroom, and trash not being removed during longer stays.

Many reviews praised the perfect and central location.

Reviewers frequently highlighted the perfect location near key attractions.

The location received consistent praise for being convenient and central to attractions, making it a strong point.

Very positive: repeatedly described as an ideal/central location within walking distance of the historic centre and close to metro, easy to reach and convenient for sightseeing.

Generally positive with hosts providing good information and attention.

The staff received multiple praises for their helpfulness and friendliness.

Staff was noted as being very helpful and attentive, with multiple reviews highlighting excellent service.

Mixed service: a few guests praised friendly on-site staff who try to help despite language barrier, while others report no staff present, difficult/unresponsive check-in and inability to contact anyone during their stay.

Some mention of included snacks and good hospitality.

Breakfast options were appreciated but could be more varied.

No specific mentions of food and beverage services were cited, thus reflecting standard quality for this hotel tier.

Basic complimentary options (clean drinking water, coffee) are available in common areas; no full dining service reported.

Good amenities, but some reviews noted missing items.

Adequate amenities were mentioned, with some suggestions for improvement.

Amenities were generally well-received, though some specifics such as the need for a dryer function in the washer were mentioned.

Shared kitchen amenities are available (water dispenser, coffee machine, microwave) and an outdoor terrace is appreciated, but kitchen is sparsely equipped (no plates/utensils) and sockets are limited.

Many guests felt it was excellent value for what they received.

Many guests felt it provided great value for the price.

Most reviews indicated that the overall experience justified the price, suggesting good value.

Standard quality for this hotel tier