Arte Cheras @ Kuala Lumpur

Strategic location Clean and comfort Fast reply

Apartment yg cantik

Deposit agak tinggi untuk servis yang biasa macam tu. Tiada sebarang bantal extra disediakan. Masa booking dah bagitahu kami 6orang,bantal hanya 5,ada sofa bed tapi bantal nipis dan sofa pun terasa rangka besi.Iron board zaman purba sebelah kaki rosak. Sabun mandi botol kecil sahaja tanpa label, tak cukup untuk yang stay ramai2 dan lebih dari 2hari.mesin basuh rosak, bila turn on, keluar error. Plastik sampah pun tidak disediakan lebih, kena minta dan tunggu cleaner hantar.

Convenient checkin and check out procedures. Near places of variation foods.

Water heater not working. Toilet cannot flush and sofa bed are broken and not suitable to sleep. Poor upkeep. Pool is totally very milky.

its nearer with the place that i need to work..

the furniture is not really good…merbahaya utk digunakan…better change it..

The hot water was not available during our stay, even though it was mentioned in the booking description. This was quite inconvenient, especially when we were expecting hot water as part of the provided facilities. I hope the management can fix this issue for future guests.

Sangat kotor , banyak lagi bukti saya simpan . Rumah kotor , cadar kuning , perabot rosak, barang dapur kotor . Iron board koyak . Katil & tilam banyak pepijat besar ii.

Sangat kotor , banyak lagi bukti saya simpan . Rumah kotor , cadar kuning , perabot rosak, barang dapur kotor . Iron board koyak . Katil & tilam banyak pepijat besar ii. Dah call & complain no respon .

No comment

No comment

Nothing

Tak akan stay lagi sini tukar bilik sebab lighting tak okay bau rokok kuat sofa teruk pintu pecah, staff bg bilik baru still same penuh lipas toilet pump rosak sofa rosak anak teruk flu n batuk

Kon snel over al gaan, dat was de enige wat makkelijk was

Heel slecht, wasbak verstopt,hygiëne 0,0 heel vies en en slecht onderhouden. Handdoeken , helemaal versleten, bank kapot, overal schimmels beestjes die overal lopen. Heel slecht bereikbaar met personeel, Security verstaat echt niks, verschrikkelijke appartement

Location is awesome

Nothing

Beautiful view,near mrt easy for go anywhere.the room esthetic nnice healing.

Facilities in room not complete.example water dispenser,spoon, plastic rubbish, tissue,

I love the design of the apartment

So far takda benda yang tak suka

not helpful and professional security guards.. very bad security

The view was great

The location was excellent apart from the parking as it is such confusing. Unfortunately, that was the only positive, the service and room quality were very poor and overshadowed the location benefit.

The hosting was extremely disappointing. The couch was wet, and when I informed the host, they responded irresponsibly and showed no urgency in resolving the issue (photos attached). Additionally, a deposit was charged that was never disclosed during the booking process, this hidden charge should have been communicated upfront.

sgt selesa

地点方便

很多烟味

Check in smooth Location

Kolam under maintenance 🥲

kebersihan dan juga suasana

tidak diberitahu pool tutup sebelum booking....pool yg indoor ada berbau busuk dan juga hancing,plastik sampah tak disediakna lebih kerana saya menetap 3 hari 2 malam.....

Swimming pool cannot use. Damage cabinet..many dust inside house.at window.at the kitchen..inside room..toilet not clean..damage vinyl floor at up level or staircase..danger for my kids.damage .broken sofa

The location if convenient for me and business trip

This unit doesnt have water cooler. And the towels are so smelly.

Only the decoration.. nothing else.

Swimming pool is close and not give notice inside booking apps. To look for car park also a bit difficult. Duplex that I stay, one toilet cannot flush, we need to open the cover to put water than only can flush. Towel provided also smelly and colour already torn, no more white, a bit yellow already.. another toilet sink is clogged. No mineral water or set of coffee or tea provided like other place I been staying.. in other words, we are not happy.. maybe this the last we book for staying there. Beautiful place with beautiful decorations but the management is poor.. 😔😔😔

The house is clean and spacious, washing machine, electric kettle, microwave and water heater functioning well. Water pressure is good.

The lighting is a bit gloomy. Got only 1 set of card and key. A bit of a hassle coz my work finished at different time from my husband, so one of us have to wait.

Only thing i like about it was the view outside.

The towel and sheets not even properly clean. It was so dirty. Overall the bed got BED BUGS !!!! me and my family kene bitten tho. I never sleep the whole night. The toilet was dirty. Even air con was not functioning well. The sofa was spoiled. The iron board was spoiled. Overall, my money wasted !!

Great place, value for money. Thanks for the great experience!

its was okay for stying in this property. but no essential on this place due to lot thing need to improve in terms of the hospitality for homestay. and lack of information regarding on notice accessibility apartments facilities such as pool that no one inform us regarding on the pool been maintenance. for homestay facilities should be improved in terms of equipment such as drinking water machine like cuckoo,cooking tools,cleaners of sheet that contain dust that make people who staying in the future will got allergic due to non hygiene.same goes to the lift function area that should be inform whenever customers want to booked online not when customer check in time only that time the owner will inform. last but not least my family enjoying in this property that got lot of access easily near to the klcc and around it.

Lift access that make customers waiting so long.

The ironing board is very poor and not worth the Airbnb price and The swimming pool was under maintenance during my stay, which was quite disappointing as it was one of the main facilities I was looking forward to. This information should have been clearly stated beforehand, as it affected the overall value of the stay.

Semua okay , lagi suka sebab ada bilik karaoke.

Pun okay je semua, takde yang tak okay.

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Clean, swimming pool & all facilities

Nothing

kitchen amenities

Location is good

Mang bedbugs in all three beds Leaked air condition Washing machine not function 1 parking lot & need to pay RM40/day if need extra parking 1 access card only

Environment & Facilities

Lots of cosmetic issues

Murah Dan Mudah untuk transaksi,.

Mesin basuh yang rusak

I do like the design of this apartment, very stylish modern style.

Unfortunately, the queen bed in this apartment was heavily infested with bed bugs. We saw more than ten of them, and they were quite large. I could clearly see them moving. On the first night, we tried to tolerate the situation and slept upstairs instead. The following day, we reported the issue. However, no action was taken. On the second night, we were bitten by the bed bugs, which was very distressing. We had hoped to be moved to a different room or at least provided with insect spray to address the issue, but neither was offered. We are very disappointed with how this situation was handled. On the first night, we even had to kill the bed bugs ourselves, which made for a very uncomfortable and upsetting stay. In addition, the water pressure was very low, and the washing machine was not working. Overall, we were very disappointed with the experience. Here I share some of the photos from our experience, it was taken at 3:00am

熨衣板 破烂不堪 衣架才3个 其中一个门有个破裂的洞用胶纸掩盖 浴巾很肮脏破旧 鞋柜坏了 很多灯泡都坏了 唯一满意的是洗澡水压强大

Clean & cozy

The toilet flush not functioning at 1st but the staff respond fast and come to fix it 👍🏻 Please change the iron board (tear) & iron because (black stain)

Dekat dengan Lotus, senang cari mkn, layanan staff bagus,next blh repeat lagi

There were no cooking pots to cook, just one and its not that big. No water dispenser