The Bloom Hanoi - Bespoke Living

Yes i enjoyed my stay at the Bloom, and found the room and facilities to be very good, I also enjoyed the Breakfast. I will be coming back to stay at the Bloom in January 27 for a week. I can thoroughly recommend the Bloom as a great place to stay. Thanks Tim Godbold

It was all good

Breakfast on the Roof

A Suicide in the evening of our last night , not your fault but neighbourhood

Perfect for price, very clean good breakfast

Non

The staff from the restaurant were very nice. Food was yummy. That was the only thing we liked about our stay

They charged us 480k vnd from bed stains we didn't know where it came from. We asked to have our room cleaned and when we were back we were surprised that they charged us with the stain. We know it's a scam. Also, There were no cooking pans provided. We requested but nothing came. They were very quick to charge us with the stain but never with our requests.

The breakfast and the staff are good

The wifi sometimes is slow

Łazienka z wanną i podgrzewaną toaletą

Widok za oknem, a w zasadzie jego brak

Last minute booking and it been our best choice. The room is huge, a lot of space. Good equipment for the kitchen. The bathroom is also very good, you will have Japanese toilet and for once in Vietnam… the shower is powerfull ! The bed is very big and comfortable and the TV is like the room, HUGE. Breakfast is lite, it’s the only negative point. You only have 1 choice between all the menu and a drink. The staff is very useful and they speak well English. Genny was the best, very kind. She deserve to get a salary increase for is professional work.

lite breakfast

飯店乾淨，價格實惠，房間有浴缸，重點是寵物可入住！

無

チェクイン時に私に起因するトラブルがありました。 しかしスタッフが深夜にも関わらず気を悪くする様子もなく柔軟に対応してくれました。心から感謝します。 バスタブは日本人の私には嬉しい設備です。 また、ウォーターサーバーもあるので水の心配が不要なのも嬉しいです。

時々、他の部屋の煙草の匂いがします。

房間寬敞，飯店附近餐廳很多，便利商店也有2家，員工服務不錯，每天有免費的4件衣服可以送洗，免費早餐的河粉非常美味！

我住的是305號房，雙人床是2張單人床合併的，2張單人床的高度不太一樣，睡在中間不太舒服

Always excellent. Quiet, comfortable, modern and a great breakfast.

Everything was good.

早餐多種選擇，一房一廳的房型空間寬敞

飯店不明顯，司機容易開過頭或找不到

Breakfast was great. Staff always smiling

Was told I could avail of complementary ride to airport. And they would book it when I checked out. Arrived at airport and taxi driver charge me for the ride. Called the hotel and the desk person said I was supposed to book it the day before. It was a disappointing end to a perfect stay.

Excellent location

Our TV connection was not working. The staff did not really want to know about that which was disappointing. It wasn't fixed...

Overcharged total price. Not professional

kind

It was definitely different from the picture, and the bathtub was on the veranda so it seemed unusable. The partition was also flimsy. There was hair on the bed.

Good location Clean room

There was no sun light coming through the window

Rooms and breakfast are all excellent

Really nice hotel, not far from MyDinh bus station. Bedroom equipped with a sofa, a desk and a small kitchen with some utensils (be careful with children as some of the knives are really big). Bathroom with a bath and a fancy toilet. A few western dining options in the area.

the breakfast is good and the staff is very nice and can speak good English and take care of what you need. the front counter lady is always smile and can talk good english.

So much worthy price: the toilet is good, really spacious room, there is water in the room (I dont see this in many hotels), friendly receptionists.

There is no facial tissue, the bathtub quality is poor, the jars of conditioner, shampoo are pretty, but not convenient.

There are space for kitchen but we did used

Late check out & early check in are not exist like they offer on sell page

Nice and spacious room, awesome breakfast, very nice staff, both the receptionists I met had great attitudes.

The elevator was quite slow Also quite the stairs in the foyer but no bell men, hard to carry large luggage

Clean room. Nice room design. Kind staff.

Breakfast selections didn’t taste good. The food that they served were of low quality considering the hotel’s price.

Location was good having many cafes and restaurants nearby. Room was clean and kind and helpful staff was the best thing about this hotel.

Not having a laundry machine. Lift was not air-conditioned. Restaurant was not open for dinner.

Vegetarian Breakfast was too simple and was same daily.

Nothing specifically.

Staff very friendly, small gym but comple, coffee shop is a good place to take your breakfast or a coffee. Also the cleaning of the room was spotless and they do it every day

The only problem (it wasn't for us) could be the location, it could be a bit far from the center, but something you could deal with.

I was there with my wife and we came to celebrate our Vietnamese wedding in Hanoi and we liked it very much. The suite was big and nicely furnished and the staff was very friendly and well organized. I would also like to personally thank the staff again who very spontaneously whipped up these beautiful swans early in the morning. We are eternally grateful to her for this surprise 😃

Fabulously comfortable

Rooms near the elevator picked up some elevator noise

It was very clean, comfortable and thought out, e.g they had provided hand wash and sanitiser, clean dish washing sponge and even dishes were arranged neatly.

We weren't aware that they would come and clean. So when we came back, our things were handled (arranged neatly) but we had valuables laying around that we would've loved to have been able to put away if we knew they were coming to clean.

Good location. Nice facilities.

nothing

Room was huge! Living room, bathroom and bedroom all separate and clean. They had a water server in the room! That made all the difference with our 8 month old son. We could easily make his bottle with hot water readily available. The air conditioners worked superb and the staff really was amazing.

If I had to nit pick I'd say the jars they are using for the shampoo, conditioner and bodywash are such a waste and difficult to use. Just give me a push bottle dispenser why waste all that shampoo on that stupid jar.

Staffs are well-educated. We find it easy to communicate with them and they are always prepared to solve our problems. Their breakfast is really really delicious.

Amazing hospitality of the staff! Special thanks to Ms.Thu and everyone for making my stay very comfortable. The location is quite far from the tourist spots but the neighborhood is very homely, which was a plus for me. The rooms are not as pretty as the photos suggest, but it was totally acceptable considering the price range,

Breakfast was good. Rooms were clean. Service was above and beyond. Thu especially worked to help us get what we needed - she even helped set my phone up!

staff super sympathique calm location nice size room and amenities

breakfast options limited:-(

Very helpful staff. Great breakfasts. Nice seating area in the room for meeting with local friends.

Staff were really friendly! Location is great, with plenty of restaurants and bars nearby.

Seemed like the place is overdue for some maintenence. I was in a penthouse and the kitchen seemed understocked, there was no kettle, warm water takes a while to warm up. Internet speed was pretty poor. Minor things but for the money we paid, they should have been taken care of.

Friendly and helpful receptionist. They are able to communicate and understand english well. Surrounding has pretty nice local vietnamese food and you won’t go hungry even at night. Not a busy street and you can have good sleep.

There’s no view though there is window with a wall blocking it. And maybe if they could keep that 1 little mozzie out would be great. If you at level 2, there is no network and you can only rely on their wifi.

We stayed at the Bloom for 8 days and found it very comfortable. The staff ere exceptionable - informative, polite and helpful for sites to visit. The room was spacious and quiet. Travelling around and food deliveries by Grab were no problem. Finally, the morning breakfast was delightful and we always looked forward to it.

A full length mirror and a kettle which would keep Western travellers happy. The main room would benefit from some subdued lighting and the bedroom from another bedside table. A few more vegetarian options for breakfast.

Luxurious and quiet place to stay in Cau Giay district. Fancy toilet, bath with heating lamps. The room is well cleaned everyday with washed dishes. The staff are professional and friendly. Great breakfast. Definitely a great place to end our trip in Vietnam.

The laundry service is quite expensive so we didn't use it. However, there are many cheap laundry shops in ally 34 next to the hotel. We went during Tet - Lunar New Year so there were no breakfast for certain days, although we had breakfast included in our booking. This is understandable and expected during this time of the year. There is a convenience store close by but it was also closed during Lunar New Year. Hence, it would be nice if the hotel would support with a mini bar of instant noodles or something during this period.

Good price, cleaned room, nice break fast and friendly staff.

Far from Hoan kiem and West lake area, So if you would like to enjoy them. It’s better to search another hotel or recommend to you Grab often.

very clean and nice, facilities were all good

-

Bathtub and infra-red sauna was just perfect

I wish heating tank could hold more boiled water, but that was minor issue

There could have been more options in breakfast.

The stairs at the front of the building could have a handrail.

The reception staff were kind and helpful especially Quinn she gave me so many tips for restaurants and where to go.

Bit too far from old quarter

There was so much to like about our stay at Bloom Hanoi. We had booked a family suite which was a 2 bedroom spacious apartment with tasteful interiors and a balcony. The staff are courteous, helpful and efficient. they allowed us an early check in around 12noon and were always helpful whenever we had questions or needed to book a cab. Apartment was clean, housekeeping service was provided every day, bathrooms had TOTO japanese toilets, toiletries, dental kit etc were available and balcony was huge with a lovely collection of potted plants. Breakfast was a la carte and good options, though not too many for vegetarians. buzzing area with many shops and restaurants. i would definitely stay here again if i came back to hanoi.

location was quite far from the old quarter. due to crazy traffic it would take us almost 45 minutes each time to get there, even though distance was only 7 kms. no washing machine in the room, though an efficient laundry service is available. the road where the hotel is located is quite narrow and busy, plus construction work is happening nearby so it was a bit chaotic. however once we got into the hotel, it was a quiet oasis.

Receptionist was great :) Nice room.

None

Good service and good taste of foods

Very nicely decorated and the little kitchen had everything we needed. The bed was really comfortable. Staff is also very friendly.

Through our window we looked out directly on a wall, so no view at all. And two small things: there was not enough hot water to have a bath and for the price I thought the breakfast was a bit minimal (you have to pay if you want a second cup of coffee).

It's very nice hotel for stay and rest on holidays.

No

great, comfortable, super clean and new

the sofa is small and there was no table, no places to sit on the balcony. far from the center but we knew that already

*The friendly and helpful staff *Clean room *Alot of restaurants in walking distance