MASR Chalet - Porto Matrouh

المكان جميل باستثناء الوحدة اللي قمت بحجزها

اولا المكان قيمة مقابل جودة لا يوجد اي جودة توجد أماكن افضل وبنفس السعر وأقل لا يوجد نظام ولا يوجد اي احترافية في التعامل

An Excellent Stay in Every Aspect!The stay was wonderful and everything was absolutely perfect. I would like to extend a special thanks to Dr. Ruby for her continuous support and follow-up throughout our entire stay. What made the experience truly exceptional was her incredibly fast response to any questions or issues, her polished and warm communication, and her constant eagerness to provide anything we might need to ensure a relaxing holiday. I will definitely be visiting again and highly recommend staying here!

Nothing big

L'appartement est très petit, pas en très bon état. Il faut savoir qu'il est entièrement vide d'équipement (pas de papier toilette ni de savon ou liquide vaisselle, pas de serviettes, à peine une casserole et deux couverts, un simple drap sur le lit). Il est donc très cher pour pas grand chose, surtout si l'on considère qu'il n'y a pas d'accès direct à la plage. Il faut prendre une navette qui ne passe que toutes les 30min pour aller à la plage. Les formalités pour obtenir la clé sont très longues. Pour résumer, à éviter absolument pour les courts séjours : il y a d'excellents hôtels pour des prix très raisonnables à proximité. Et même pour les plus longs séjours, il y a sans doute d'autres options bien meilleures pour pas tellement plus cher.

Wonderful host caring and helpful in order to give you the best experience possible

Ruby’s hospitality was great. She texted me frequently to check if I was okay or needed anything. She also offered to arrange an InDrive ride and suggested activities to do.

The place was not very clean when I arrived. The kitchen was a bit messy, with old appliances. The bed was not very comfortable (two small beds pushed together), and the linens and sheets were old. Hot water only lasted a few minutes. I also didn’t realize there was no internet, which was a surprise.

It was the fastest check-in I met in my life. The chalet was amazing, and the owner is very cooperative 24/7. Sure, I will never hesitate to book it again.

Good location and the host family is really amazing and have very generous hospitality

I recently had the pleasure of staying with my family at a chalet in Porto Matrouh from July 20th to 25th, and the experience was truly exceptional. The chalet was perfectly equipped with everything we needed, making our stay comfortable and hassle-free. The space was clean, well-maintained, and providing a cozy atmosphere with the garden for our family vacation. One of the highlights of our stay was the host's incredible hospitality. They were extremely friendly, always willing to help, and quick to respond to any questions we had. Their attention to detail and commitment to ensuring we had a pleasant stay made all the difference. Whether we needed local recommendations or assistance with the chalet amenities, they were always there to assist us. The location of the chalet was ideal, offering easy access to the beach, many pools, cafes, walking paths, and aqua park which made exploring the area convenient and enjoyable. Overall, our stay at Masr Chalet-Porto Matrouh was a memorable experience, and we would highly recommend this chalet to anyone looking for a great value for money , relaxing and welcoming place to stay.

It would be really over expectations more if it has A/C but even with fans everything was great too

Chalet owner is very kind and helpful and responses to our calls and solving our problems

When we arrived the chalet not cleaned But staff cleaned it after we arrived the chalet The beach and aqua park was closed One pool only opened and not clean

Clean and location is great

There are only buses to take you to the beach but there are no buses to take you downtown from the compound