MASR Chalet - Porto Matrouh vs Similar Hotels

The bed was not very comfortable and the linens were old.

While the room was described as clean by some reviewers, issues with noise and distance from amenities were noted.

Rooms were satisfactory but nothing exceptionally noted.

General sentiment indicates satisfaction, but impacted by cleanliness issues.

The place was not very clean when I arrived; the kitchen was a bit messy.

There were complaints about dirtiness in the apartment and issues with pests.

The hotel is clean and well-maintained, met expectations.

The review mentions that the room was not very clean, indicating a need for improvement.

Standard quality for this hotel tier.

The location was noted to be stunning and close to beaches, despite some accessibility concerns.

Beach access requires a shuttle, somewhat inconvenient.

The location is praised for its closeness to the beach and great views.

Ruby’s hospitality was great. She texted frequently to check if I needed anything.

Positive experiences with staff responsiveness and helpfulness were highlighted.

Guests praised the amazing service and professional staff.

The staff was described as very helpful and supportive, with multiple positive mentions.

Standard quality for this hotel tier.

The buffet spread was insufficient and did not meet the needs of the guests.

Variety of breakfast food was repetitive and limited.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Several complaints were made regarding outdated facilities and insufficient amenities.

Amenities like the pool were enjoyed, yet some limitations noted.

Standard quality for this hotel tier.

Based on the off-season price, good value.

Some guests felt the extra cleaning charge was unprofessional and the experience did not meet expectations.

The stay was good, but some breakfast options were limited.

Standard quality for this hotel tier.