Torel Quinta da Vacaria - Douro Valley

Excellent facility n you can spend whole day in the property.

Poor value for money There are way better places in Douro Valley at a lower price point. Even after being open more than a year it feels like it still has teething problems. Staff is not trained properly. Very slow service; music playing outside our room from the pool at night; sloppy turndown service (they left the ironing board in the room despite promising to take it away); they put our bags in the wrong room; cigarette burns in the patio furniture; one analogue key instead of digital means one person is always without a key (and by the way, the door doesn’t automatically lock when closed so you have to manually lock your door at night). On the plus side, the view is stunning; the pool wonderful; the restaurant is excellent and the rooms are very clean and comfortable

Torel Quinta da Vacaria was the most beautiful and best stay in Douro Valley. The hotel was an architectural marvel, with its state of the art spa to the most spectacular views of the river. But the best part was its amazing staff and impecable service. This had been one of the best hotels we have stayed in the world and we HIGHLY recommend it.

Quinta da Vacaria was absolutely wonderful. The views from the hotel of the Douro terrain is magical. The staff is friendly and helpful which makes the visit extra special. An added bonus is the wine making facility on the property. We enjoyed a tour of the winery and tasted their wines in the perfect setting.

Beautiful hotel decor, stunning spa and pool area. Views are stunning over the valley. Staff very helpful. The only thing we were in duplex room which was annoying on two floors, didn’t feel comfortable and didn’t flow well and lack or storage for clothes. Also the casual dining options was very limited.

Toda estrutura magnífica e funcionários extremamente gentis!!

It was an amazing stay and the whole staff was in sticks to give to the perfect time every day

We were so grateful to be accommodated with such a beautiful room—Room 8 was truly lovely. Sergio, Johnny, Jorge, the ladies at the front desk, and every single staff member we interacted with were incredibly kind and welcoming. You all made our stay so special, and I will always recommend this location. Thank you for such a wonderful experience!

We had an incredible time at the hotel. The staff went above and beyond to make us feel like family. Very accommodating for our young son. We used the babysitting service and would highly recommend for any family visiting Douro Valley.

We have stayed at Torel for two nights in July. This was a to celebrate special occasion and it was worth it. The hotel is on hills where the Douro (Port) wine grapes are cultivated and it has a beautiful view of this world heritage site. The room is very comfortable. The hotel has two restaurants. Both are good but the smaller one (Schisto) is a really good (soon to be)Michelin star restaurant. Really worth the experience.

Accommodations 5* Food 5* Property & Amenities 5* An inland riveria with what you would desire from a Michelin property. The rooms and common areas are picturesque and should be visited by Arch Digest. Well appointed and furnished to relax the mind. The staff is top notch. Not too assertive but very attentive and respectful. The restaurant options have a nice variety from bar to Michelin. This is what you want. A kitchen that can provide delicious bites on the go and the more exquisite dishes for that special moment. We personally, loved the breakfast and infinity pool in the mornings, property amenities during the day (gym, vineyard, spa), and bar/restaurant options in the evening. A beautiful oasis to call home base if you are looking to stay put in Douro valley or venture out into the countryside. ~ Cheers.

Phenomenal location, great staff and good food options

Fantastic property

un hotel espectacular . nuevo,con habitaciones super confortables. todos los cuartos con cuadra al duero. nos encanti

Excellent - food is excellent - skip the wines

The location was spectacular! The rooms were fantastic, the wine was amazing, the staff were friendly and welcoming and the facilities were great. One of the best properties I have ever stayed. I highly recommend. Word of warning, you need to hire a car to get to the property.

Foi MARAVILHOSO nossa estadia. Desde o primeiro momento ao chegar no hotel tudo é uma EXPERIÊNCIA! Todos os funcionários são muito atenciosos e nos faz nos sentir em casa. O hotel é lindo, moderno, design elegante e os restaurantes são espetaculares. O quarto muito confortável e lindo. Já estamos ansiosos por voltar! Foi uma das nossas melhores experiências!!!

We had an excellent time at Torel Quinta da Vacaria. They exceeded our expectations. This place truly is luxurious with a full spa. There is an outdoor pool and indoor pool. Steam rooms are open to all resort guests. The free breakfast was delicious with iberian ham included. The on site vineyard wine tasting was great too. Nice museum-like display told the history of douro valley vineyards.

Staff and property were amazing. Newly opened location. Was a very nice stay for me and my fiance

Ficamos surpresos com a cordialidade de toda a equipe, bem como o conforto de todo o hotel. Todos eram sempre prestativos, atenciosos e pensavam nos pequenos detalhes para tornar nossa estadia inesquecível, do começo ao fim.

Hotel incrível com um atendimento excelente. Quarto super confortável e com um serviço impecável. Excelente café da manhã. Voltarei com certeza.

Excelente hotel, ótimo atendimento, acomodações aconchegantes e estrutura do hotel completa.

An amazing hotel, beautiful location and fantastic service!

A new resort in a 400 year old vineyard. Exceptional property. Location was really picturesque. We booked 5 rooms as a group vacation. Hotel was very elegant. Staff were very friendly and attentive and will do everything to make ur stay memorable. Rooms are very comfortable. Their spa is very nice with sauna, hamam and a lap pool overlooking the valley. Must try their port wines. On the whole we have really enjoyed our stay at this property . Thank u all.

Estadia maravilhosa. O Antony da recepção fez nossa estadia especial, com excelente atendimento. A comida tanto do café como jantar é magnífica. O Spa com piscina é perfeito. Recomendo muito a estadia, hotel entrega tudo

Experiência muito agradável Hotel e apto bastante confortável Staff extremamente preparado , destaco o atendimento do Dr Ruben, que demonstrou a experiência de vinho 🍷 conosco ea qual foi a melhor de toda ls até o momento

Excecional a todos os níveis! Passou a ser o nosso hotel favorito da região. Desde a nossa chegada até à partida foi uma experiência maravilhosa devido não só às excelentes instalações mas também à equipa fantástica que fez de tudo para garantir o conforto e satisfação da nossa família! Muito obrigado a todos por tornarem a nossa escapadela de fim-de-semana memorável! Ansiosos por voltar.

Great Experience

Incrível! Acomodações perfeitas, vista fabulosa, comida ótima e atendimento excelente!!!

Hotel novo, staff atencioso e educado. Extremo conforto, uma localização privilegiada. Voltaremos!

Excellent!

Tudo excepcional, tal como o nome do hotel sugere. Experiência incrível, quarto muito confortável e com uma vista ímpar, todos os serviços com atenção ao detalhe e diferenciação. Óptimo para uma escapadinha a 2.

Probably the best hotel I’ve been to (and I’ve been to quite a few good hotels). This hotel was simply something different. The location - amazing view right above the Douro river. The design - beautiful, just beautiful, the room , the lobby, restaurant, bar, spa - you can see every little detail was considered. But above all it was the service - everything you need even if you didn’t know you need it was provided. The stuff is always there for you with a big smile. I’d say that in terms of service this hotel sets a new standard. Hope we’ll have the opportunity to come back to this hotel next year. 11/10.

Simplesmente amamos!! Tudo nota 10!!

Jamais esqueceremos como fomos tratados neste lugar espetacular. Fizeram de tudo para nos agradar, desde a chegada até a partida. Recomendamos muito em viver esta experiência, neste lugar incrível.

Maravilhoso no Douro Valley. Hotel novo, recém inaugurado. Ótimas instalações , vista deslumbrante. Funcionários extremamente atenciosos. Restaurante excelente para o jantar com os vinhos maravilhosos da Quinta da Vacaria. Voltaremos!

Excelente hotel. Tudo novo. Quarto ótimo. Café da manhã fenomenal. Funcionários simpáticos.

Todo muy bien

A fabulous property to spend relaxing time

Very pleasant stay at this new hotel, nicely designed and built, as well as managed with personable and qualified staff. We had a great time there and appreciate the special perks - we highly recommend it!

Nous sommes tombés par hasard dans cette Quinta et avons été immédiatement conquis par l'ensemble du domaine. Nous avons changé nos plans en dernière minute pour rester une nuit de plus. Comme une adresse secrète luxueuse et nature avec un service irréprochable et même un restaurant gastronomique, quelle chance pour notre dernier séjour au Portugal. Nous félicitons et remercions chaleureusement toute l'équipe et encourageons à découvrir cette magnifique quinta.

The stay was amazing! The hotel in new opened just a month ago. The stuff is very kind and welcoming and wanted to hear feedback. We took the executive room with the bath in the balcony so really enjoyed it. The spa is great so do not miss it, was a bit expensive as they the couple deal is not yet available. We hope to visit again in the future :)

An amazing property and wonderful staff. Gabriela in the front desk and her team are super nice and helpful. Breakfast is excellent and service at the restaurant is great. We would certainly go back to this property over and over.

Excelente! Todos muito cuidadosos na atenção ao cliente. Parabéns ao staff. Quanto às instalações, apesar de ainda decorrerem obras no entorno do hotel, estas em nada comprometeram a nossa estadia. Experiência diferenciadora, sobretudo, pelo saber de bem receber das gentes do Douro.

One of our favorite hotel experiences ever!! The hotel itself is understated luxury with subtle mid century decor and elements. The pool and spa with additional indoor pool, steam room, sauna, and gym were beautiful and really were a huge perk. The included breakfast was delicious, and the staff were incredibly kind and courteous. We can’t wait to visit again. Also, the wine that comes from the hotel’s vineyard was the best red wine we had on our trip. You won’t be disappointed staying here! 10/10 highly recommend.

The property is fantastic and highly recommended! What really makes it exceptional is the staff. Everyone at this property goes above and beyond to make the experience world class. Rodrigo, the young man that greeted us, parked our vehicle and brought our luggage in, is a shining example of exemplary service. There are numerous other members of the staff that went above and beyond that I could mention without hesitation. In addition to the staff being amazing the rooms are lovely, the pool and deck is relaxing, the spa is welcoming and the food in the bar and restaurant is delicious. I can’t recommend this experience enough. We hope to return in the future.