Pusat Orkid
Pusat Orkid, Jalan Tongkat, 88737 Kota Kinabalu, Sabah, Malaysia- Attraction
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Luxurious Studio Apartment
Breathtaking Pool Views
Indulge in a private pool with stunning vistas, perfect for a relaxing retreat.
Modern Amenities
Enjoy complimentary high-speed WiFi, Netflix, and a fully equipped kitchen for a comfortable stay.
Family-Friendly Facilities
Relax knowing there's a kids pool and spacious family rooms available.
To book your stay at Studio Exclusive Swimming pool view by HERITAGE SUITES Near IMAGO Mall City Central, contact us now!
Check-in from
02:30 PM
Check-out by
11:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
44 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Double bed (131-150 cm wide)
Room details
44 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Problem with the internet
The room
Parking
Location is near town. The room is spacious
Most electrical appliances are malfunction ie, hair dryer, tv & remote. The microwave is placed too high and not connected to socket. Loose toilet tap fitting. There is non beverage and toiletry provided.
Water purifier
The wetroom door.. Suitable for couple but not for family and friend cuz no privacy, couldn't lock the door
Location. Bed. Iron. Free Netflix.
Need to make some effort to clean n service the airicond n air purifier. They were dusty n almost giving out no air. Aircond also leak. No toilet tissue provided. Highspeed wifi not so high speed. Bed were dusty. Toilet brush was put on the sink toilet. Very dated. Wall clock just display, not working. Large chunk of ice in freezer been a while didnt clean it. Free parking limited. We didnt get it. When msg very late reply. Hope can improve in the future.
After many times we ask where to park we only got the link from the location no explanation at all. We ask to send us the link and name for the location, but the name outside the building is completely another what they sell to us, it’s not the same, very difficult to find ,then we had on the bill an extra cost from RM 29 for cleaning the apartment after us, but the location sent us two times or three times a message to clean the room and bring the rubbish out, this is very rude !
Easy access and the instruction was very clear:
Nope
The aircond not so cold, hair dryer is not hot, throw rubbish by ourself
Good value for money and a great location.
Kitchen areaa
none.
its clean with double beds, have cabinet kitchen make us easier to prepare milk for my baby. iron board so cute. have everything that we need. thanks for free NETFLIX watching. and outsude view were fantastic.
my baby like to touch all the things and the toilet door dont have knob so my baby can open easily the door. better fix it next time yaa. oh ya the hanging socket beneath the table u need to fix it because its dangerous for baby especially 1 year old below hehe.
Everything was perfect
No toothbrush provided 😭
The water filter was cool and nice!
Location, and standard of the house was very depressing. And the name incented a nice view of the pool, the pool was not easy to find, neither did we have access to it.
the studio very beautiful & clean.
the suites very beautiful & clean
Clean with air purifier.
The bed is too small. Could not fit 4 of us in a family. I see from the photo one bed for two to sleep but small for fat lady like my sisters. Paid whole night car park $19.00.
This was my 2nd booking with this company. The room looks like a small house, everything is perfectly equipped. Suitable for small family. There was a refrigerator, stovetop, water purifier, cooking utensils, hairdryer, TV, etc...
There were some weaknesses: No toothbrush provided, only shower cream & shampoo. And this unit has narrow bathroom.
Spacious unit. Easy to check-in. Clean and quiet. Good location.
No complimentary parking lot.
The room was clean
I didn't pay to pay bathe in cold water. The check in time was way late and not as mention on page The check in process was not welcoming and needed to ask eac an everything
Strategic location, easy check in and out
The parking fees is very confusing. Written RM 4 per entry however there is a timeframe which easily to missed the t&c.
Nice room,nice view,great internet & netflix.
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The cleanliness ✅ i really appreciate a clean room. Congratulations to the housekeeper. Afterall everything just perfect, the studio, the location, the parking (free if you lucky) and so on.
there's no broom at the toilet. we need to sweep the floor when there's water on it.
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The facility did not aquire washing machine. It difficult to the costumer to wash thier clothes. I hope the facility can provide a washing machine and clothes hanger.
Overall, just perfect. The location so strategic, the facilities are great (modern style), the self check-in-out is easy. The room decoration was great, especially the dining table. Love the kitchen. but...
.. some plate and pot aren't clean properly (oily). The stove got a bit messy (unfortunately). And got a bit leaking at the toilet.. ps: the housekeeper needs to do double check the cleanliness ✅
Cleanliness is excellent. Value for money.
The toilet/bathroom is too small.. but it's ok☺️ No private parking.
Super clean, internet was excellent. Got LG water dispenser, airfryer, ricecooker and eelctric stove. Nice👍👍. Recommended. Underground parking RM4 per entry.
Nothing.
Very convenient and the staff is very friendly.
Facilities
Not clear the explanation about this accommodation.. Make confius.. But overall good places
The bed was so good ✌ the whole room is clean ⭐⭐⭐⭐⭐ Overall ⭐⭐⭐⭐⭐
The facility is super clean. Love the view
Good value for money. Close to the bus stop for Brunei or Sandakan. Owner very helpful and quick in communicating via WhatsApp.
Booked for four, but only two towels. Flying insects in the bathroom. Only one card to enable the elevator and only one card to enter the apartment. The pool water is cold. Stained sheets, even if apparently clean.
Spacious & value for money
Abit dated Although the room cleanliness is ok, the building is generally not very well maintained with some stale smell along the doorway. Else, the room cleanliness is acceptable. The bed are abit dated, and sunk. Towels have minor smell...
Everything was so nice. Very convenient for those who have kids, they provide water dispenser, microwave even a rice cooker. Saves cost and time. Owner very responsive. Very cheap for a luxurious suite. Near to imago mall
Intermittent wifi internet
It's clean and comfortable suitable for groups. U will be welcoming with a flower scent smell throughout the room. It smells so good. All the comforters smell nice too.🥰
The bidet I think needs to change cause it is a bit broken but still can be used.
Very clean and comfortable place for short stay
The ceiling is a bit low and a bit cramp compared to the ones that we used to book. But with the price, its ok for my family.
We love the room we states and the location is great.
Well the building is old. The carpet in the hallway is nasty. And the headboard was not cleaned.
No breakfast
The room was smelly. The toilet was leaking and smelly. We had to contact the owner to find out how the water machine was working. The room and the building did not feel clean, and was smelly
The location, and residency very strategic for a family on weekend
They do not prepare enough towels according to the number of guest I have been set :)
Superb room, filled with complete accomodations.
Clean and comfortable.
Public parking is limited.
Line wifi slow
The room was great and so was the view.
finding the entrance to the building was a little confusing to me as it doesn't have a sign or a front desk and I wasn't aware about the key situation on booking. The booking confirmation said the keys would be left in a lock box and to contact them for the code. So you need to ensure you have a phone that works in Malaysia as there is no free wifi at the entrance. Luckily I did and so was able to contact them but with not much battery on my phone, so be prepared. The communal corridors are not great and dated and so I was worried but once I got in the room I was very pleased. I assumed their would be a reception so it caught me off guard.
Room was spacious.
We were surprised that this condominium looked like an abandoned project. Looks like there was renovation going on but left uncompleted so we felt unsafe when leaving our room. It would help if the state of the condominium was mentioned so guests would know what to expect. Room was decent-sized, however, aircon was covered with dust. Microwave wasn't plugged in and left on top of the fridge with no power-point.
The LG water is good.
They didn’t prepare a towel to put in front of the bathroom, towel is not enough.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.46/10Multiple cleanliness issues were mentioned, including dust and lack of proper cleaning supplies.
Service
8.43/10Service complaints were noted, particularly about communication regarding parking.
Location
9.97/10The location is near town, which is a positive aspect highlighted in multiple reviews.
Room Quality
7.92/10Room quality received mixed reviews with issues concerning appliances and furnishings.
Amenities
8.95/10Amenities like Netflix and a water purifier were positively noted; however, some were malfunctioning.
Value for Money
7.41/10One review stated the experience was overpriced, impacting perceived value.
Food and Beverage
9.46/10No specific feedback on food and beverage was provided, defaulting to standard quality for this hotel tier.
Overall Experience
9.43/10Mixed sentiments overall, but some positive aspects stood out, maintaining a balanced view.