NEC BHX Airport HS2 Resorts World vs Similar Hotels

Reports of uncomfortable beds, broken furniture, and lack of basic amenities.

Mixed sentiments; while some found rooms spacious and clean, others reported poor mattress quality and dampness.

Room was acceptable but some mentioned noise issues and heating problems.

Homely feel, comfortable beds and everything (heating, hot water) worked perfectly.

Multiple mentions of dirt, stains, and mold in the apartments.

Several reviews highlighted cleanliness issues, particularly with hair and odors.

Rooms and hotel in general clean and tidy, staff were helpful.

Very clean house — beds made nicely, plenty of towels, toiletries provided (including face wipes); guest explicitly praised cleanliness.

Good location with accessibility to public transport and shopping.

Guests appreciated the convenient location, although some mentioned noise from nearby activities.

Perfect location just round the corner from parents and right next to Acocks Green station.

Standard quality for this hotel tier

Standard quality for this hotel tier, though issues with response to emails noted.

Many reviews praised the helpfulness and friendliness of the staff.

Staff were both helpful and friendly, contributing positively to the experience.

Hosts were described as amazing, checked in with guests to ensure satisfaction — excellent service.

Limited and unclean kitchen facilities reported, no food services mentioned.

Limited food options were mentioned, with some guests dissatisfied due to refurbishment issues.

Breakfast choices and quality were generally praised, though timing issues noted.

Standard quality for this hotel tier

Limited kitchen equipment and issues with basic bathroom supplies.

Basic amenities were available, but lack of certain facilities (like food services) was noted.

Heating issues and some amenities were underwhelming but generally acceptable.

Kitchen essentials available, sufficient toiletries and heating/hot water — amenities met expectations.

Issues with maintenance make it feel less worth the price.

Generally good value highlighted, with some guests feeling slight underwhelmed considering their expectations.

Good value for money noted in several reviews but extra charges for parking mentioned.

Standard quality for this hotel tier